Hessian Cole Building Services, Oxford Skylights -

33 Villers Road
Bicester
Oxfordshire
OX26 2BD

VELUX windows

Listed under:  VELUX Windows Installation, VELUX Windows Repairs
100% recommended   Rating Hessian Cole Building Services, Oxford Skylights - 9.9/100
201 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 201 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Neil and team did a great job replacing 3 old Velux windows. They did a neat, tidy, efficient job and the new windows look great. The quoting was accurate and they keep all promises. I would recommend...."   more
 
" I was really pleased with the whole process. Neil and the guys were both friendly and professional. They worked quickly and tidied up well. The paperwork came through quickly and was clear and as expe...."   more
 
" My initial contact was with Neil who provided a competitive quote which also clearly detailed what work would be carried out. I exchanged further emails on finishes and blinds which was helpful in mak...."   more
 
" The whole process went smoothly and to our satisfaction. Most of our communication was by email, following an initial phone call to a charming receptionist. Neil came out to give us an estimate when...."   more
 
 
About Us


HessianCole Building Services are a small team with extensive experience and knowledge installing, replacing and repairing VELUX windows.
We are long standing members of the VELUX Certified Installer Partnerhsip. We are fully vetted by VELUX and the government endorsed Trustmark scheme.
     
Customer Reviews
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Review 16 Apr 2021
Recommended by customer in OX29
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 3x Velux windows
 
Cost: £2600
 

"Neil and team did a great job replacing 3 old Velux windows. They did a neat, tidy, efficient job and the new windows look great. The quoting was accurate and they keep all promises. I would recommend and use them again."
 
 
Team:
Neil Hessian
 
 
 


Review 15 Apr 2021
Recommended by customer in OX1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had two velux windows fitted into my roof room, and two solar remote controlled blinds fitted.
 
Cost: £4000
 

"I was really pleased with the whole process. Neil and the guys were both friendly and professional. They worked quickly and tidied up well. The paperwork came through quickly and was clear and as expected. I will be using this company and am happy to recommend them."
 
 
Team:
Neil, and two other guys whose name I never knew sorry.
 
 
 


Review 8 Apr 2021
Recommended by customer in WR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 3 velux windows and fitment of 3 new blinds
 
Cost: £2700
 

"My initial contact was with Neil who provided a competitive quote which also clearly detailed what work would be carried out. I exchanged further emails on finishes and blinds which was helpful in making our final choices before giving them the go ahead.

A date was confirmed for installation and Neil and Darren arrived on schedule. They were shown to the attic room and were very quick, tidy, hassle free and, above all, very professional in everything they did.

The only issue we experienced was regarding the blinds which hadn't arrived by the installation date but they phoned us a few days later and came back to install these. Again, they did very quickly and without fuss.

Overall Neil and Darren have been great to deal with and I wouldn't hesitate to recommend them to anyone considering Velux window replacements.

A 5 star rating all round."
 
 
Team:
Neil Hessian & Darren Cole
 
 
 


Review 7 Apr 2021
Recommended by customer in OX28
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Neil replaced a Velux window that had failed and could not be repaired. It was fitted into an existing opening. He took less than a day to complete the work, but returned a few days later to fit a blackout blind that we had ordered subsequently.
 
Cost: £1082
 

"The whole process went smoothly and to our satisfaction. Most of our communication was by email, following an initial phone call to a charming receptionist. Neil came out to give us an estimate when he said that he would. He is a busy man, so the suggested day for the fitting was some way in the future. However, as this was a small job, in terms of time, Neil was able to fit us in much earlier. We were, of course, mostly at home anyway because of Covid restrictions. Anyway, they came and were very efficient in fitting in the new window. They left no mess and the finished window is absolutely splendid. Neil came again a few days later to fit the blackout that we had ordered separately. Neil and his fellow fitter wore masks and behaved in a Covid-safe way throughout. We could not have asked for more.
We are delighted with the new window, and I'm writing this review in the study underneath it now.
We have no hesitation in recommending HessionCole without reservation."
 
 
Team:
Neil and Darren
 
 
 


Review 24 Mar 2021
Recommended by customer in NN12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new solar powered velux window and blind in attic conversion
 
Cost: £1841
 

"2nd time of using Hessian Cole and again they were wonderful.

Lots of communication, flexible in arranging dates for fitting and when they arrived they were extremely careful of our newly fitted carpets, kept everything as neat as possible and Covid compliant.

"
 
 
Team:
Neil and Darren
 
 
 


Review 18 Mar 2021
Recommended by customer in MK16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of three large roof lights over our existing kitchen.
 
Cost: £4300
 

"We were extremely pleased with the finished job and especially the way Neilís team executed the work. He explained each stage and carried out the work in a professional manner which was over our existing kitchen. He also removed the existing ceiling and left the site clean and tidy. We would highly recommend both him and the Velux windows, which are a great addition to our house."
 
 
Team:
Neil Hessian
 
 
 


Review 4 Mar 2021
Recommended by customer in MK18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
17 Velux windows (of different sizes) in Well Street United Church in Buckingham required refurbishment.
 
Cost: £5700
 

"Neil provided a fair estimate of costs, which were agree and works planned for 15 Feb 2021. The work was completed was over a few days - under Covid19 lockdown/social distancing guidelines. 1 Window was replaced, 1 just serviced and the remainder were reglazed and serviced.
Neil left the site clean and tidy at the end of each working day ad provided some helpful suggestions. Very friendly and approachable. i would recommend to others.
I still await invoice."
 
 
Team:
Neil Hessian +1
 
 
 


Review 3 Mar 2021
Recommended by customer in OX25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The glass in my 3 draughty 35 year old Velux windows was replaced.
 
Cost: £808
 

"HessianCole replace the glass quickly, efficiently and with no mess. We are now snug as can be. What is there not to like??"
 
 
Team:
Neil and co worker
 
 
 


Review 13 Feb 2021
Recommended by customer in OX28
 My Age: 40 - 49 
 I'm: Female 

 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Velux windows to all upstairs rooms replaced and blinds fitted. They removed old rotten windows, recut and retailed roof tiles and resized one window.

"Received a quote and booked in the work at a mutually agreable date, I added some extras between original quote and they were happy to draw up another quote, they were very professional, cleaned everything up and did a fantastic job.showed me how everything worked and offered advise about the plastering work from resizing a window.They answered any questions I had in regard to safety while undertaking work, they wore face masks the whole time. Can't fault them at all and I would highly recommend them."
 
 
 
 


Review 30 Jan 2021
Recommended by customer in OX10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a 47 year old Velux roof window plus addition of a Velux roller blind
 
Cost: £1279
 

"This was a new replacement for a 47 year old Velux roof window located in quite a difficult slightly kinky elderly roof. Pre installation advice, information and communication was excellent and helpful. The work on the day was carried out in a professional, clean, tidy and expert manner and the team took great care to provide dust cloths to all appropriate areas including the two staircases necessary to gain access to the top floor roof area. We are delighted with the result and the service provided. Very happy to recommend them to others."
 
 
 
 


Review 28 Jan 2021
Recommended by customer in NN5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace an old Velux roof window to a new triple glazed one.
 
Cost: £1450
 

"They have started the work at the agreed time, explained everything what is going to happen, professionally prepared the roof for the work, removed the old window and installed the new one. The guys even fixed the plastering under the window which was damaged because of the issues with the previous one. They have cleaned up inside and outside and sent me the invoice and guarantee in email a couple of days later. It was a positive experience overall. Highly recommend them."
 
 
Team:
Neil
 
 
 


Review 28 Jan 2021
Recommended by customer in OX26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old Velux roof window and Installation of a new One.
 
Cost: £1224
 

"Very happy with the work and guarantee by HessionCole. Mr Hession is very busy and I had to wait several weeks for a date for the work to be done. The work was done on the day scheduled and completed in the time advised.

Mr Hession was very reliable and I am very satisfied with the advice and the work."
 
 
Team:
Neil Hession
 
 
 


Review 26 Jan 2021
Recommended by customer in OX26
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
HessianCole installed two velux windows in a single story garage converted into an office and plastered the ceiling.
 
Cost: £2960
 

"HessianCole installed two velux windows in a single story garage converted into an office and plastered the ceiling. The work was done to a very high standard and it looks great. The plastering was also excellent. Excellent value and communication throughout, I would highly recommend. Thanks"
 
 
Team:
Neil Hessian
 
 
 


Review 26 Jan 2021
Recommended by customer in NN14

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a Velux window installed in the kitchen.

"We were delighted with the work carried out by Hessian building services. The work was done quickly and to a very high standard. It took two days. The first day all the work was carried out on the outside of the roof so there was no disruption to our daily living. On the second day the work was done indoors and only took half a day. The gentlemen were friendly, polite and respectful. I would highly recommend this company. Great job, huge improvement to the lighting in the kitchen."
 
 
Team:
Neil
 
 
 


Review 25 Jan 2021
Recommended by customer in OX20

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing three Velux windows

"Second job Hessian Cole have done for us, recommend highly."
 
 
 
 


Review 25 Jan 2021
Recommended by customer in OX2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
removal of old velux window, and installation of velux triple glazed window adn blind. price incl VAT below
 
Cost: £1370
 

"Neil and team came when agreed and finished inside the expected time. They left the house tidy and they were no trouble at all. Thank you."
 
 
Team:
Neil plus one assistant
 
 
 


Review 25 Jan 2021
Recommended by customer in NN12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of two very large Velux windows in attic conversion.
 
Cost: £2784
 

"We wanted replacement Velux windows for our attic conversion.
Although there were Covid restrictions, Neil made it really easy to order the replacements.
We took photos of the Velux in situ to be replaced, the roofline and the inside of the windows were taken, and Neil provided us with the various options for replacement and the costs.
We agreed an estimate based upon our discussions and arranged a date for replacement.
Everything was really easy and Neil kept us up to date with developments - really important given the issues with Covid and lockdown.
Neil and Darren arrived on the agreed day, with the appropriate PPE, and did a brilliant job.
They were efficient, cleaned up after their selves and showed us how to use the new windows.
They were so good, we are using them again to put in a new Velux in our attic."
 
 
Team:
Neil and Darren
 
 
 


Review 28 Dec 2020
Recommended by customer in HP17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting two new Velux windows.

"Great work, thanks Neil and team."
 
 
 
 


Review 1 Dec 2020
Recommended by customer in HP19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A sun tunnel was placed in an internal bathroom.
 
Cost: £914
 

"The natural light this has given us has transformed the space. What was a dark uninviting room is now a pleasure to use. We now have the illusion that we have left the light on each time we pass the door.

The team were on time and worked nice and quickly."
 
 
Team:
Neil
 
 
 


Review 26 Nov 2020
Recommended by customer in GL54
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 3 windows
 
Cost: £1980
 

"Iím so pleased that we were recommended this company as our experience has been positive from day one of making contact with Neil. The work undertaken was a messy job but the house was left tidy, the installation completed the same day and the work done to a high standard. Will happily recommend at every given opportunity."
 
 
Team:
Neil and Darren
 
 
 

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