Hessian Cole Building Services, Oxford Skylights -

33 Villers Road
Bicester
Oxfordshire
OX26 2BD

VELUX windows

Listed under:  VELUX Windows Installation, VELUX Windows Repairs
100% recommended   Rating Hessian Cole Building Services, Oxford Skylights - 9.9/100
166 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 166 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I am very pleased with the company they answered any queries i had regarding the best products to suit my requirements. I would highly recommend them, they were courteous and very helpful and informat...."   more
 
" First class service from start to finish. Job was completed efficiently and professionally. No mess and delighted with the finished product. More often that not we find tradesmen don't do what they s...."   more
 
" Quick response to quote request, easy communication by email and phone to clarify items. Work on the day quick and efficient; wouldn't know they had been apart from the gleaming new window! A plea...."   more
 
" The operation was well handled from the start. Neil produced a detailed quote for the windows involved and the work required (unlike another Velux specialist I approached). A date for the work was agr...."   more
 
 
About Us


HessianCole Building Services are a small team with extensive experience and knowledge installing, replacing and repairing VELUX windows.
We are long standing members of the VELUX Certified Installer Partnerhsip. We are fully vetted by VELUX and the government endorsed Trustmark scheme.
     
Customer Reviews
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Review 23 Sep 2020
Recommended by customer in OX5-

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of replacement velux windows.

"I am very pleased with the company they answered any queries i had regarding the best products to suit my requirements. I would highly recommend them, they were courteous and very helpful and informative . Many thanks for a job well done."
 
 
Team:
Neil & Colleague
 
 
 


Review 20 Sep 2020
Recommended by customer in OX17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Velux fitted with Solar power remote operation and blind. Works included plastering.
 
Cost: £1800
 

"First class service from start to finish. Job was completed efficiently and professionally. No mess and delighted with the finished product. More often that not we find tradesmen don't do what they say, make mess and take far too long. This was just not the case with Hessian Cole. Great job. They also did the plastering which other Velux fitters don't. Would highly recommend."
 
 
Team:
Neil
 
 
 


Review 20 Sep 2020
Recommended by customer in OX5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement and improvement of existing Velux roof light.
 
Cost: £1587
 

"Quick response to quote request, easy communication by email and phone to clarify items. Work on the day quick and efficient; wouldn't know they had been apart from the gleaming new window! A pleasure to deal with."
 
 
Team:
Neil
 
 
 


Review 11 Sep 2020
Recommended by customer in OX41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work involved replacing two Velux windows, probably 40 years old and apparently disintegrating, including fitted blinds in a converted loft.
 
Cost: £1839
 

"The operation was well handled from the start. Neil produced a detailed quote for the windows involved and the work required (unlike another Velux specialist I approached). A date for the work was agreed to fit around holiday absences. On the day the job proceeded easily and rapidly, the windows were fitted to a very high standard and the loft was left clean and tidy. Thoroughly professional."
 
 
Team:
Neil Hessian + mate (Darren ?)
 
 
 


Review 25 Aug 2020
Recommended by customer in MK13

 I'm: Female 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Neil replaced 3 old Velux window glazing units. This involved taking the old windows out, replacing the glazing, refixing the windows and servicing them.
 
Cost: £870
 

"The service we received from Niel and Darren was great. A quote was sent within 24 hours of my request and the price quoted was in line with other quotes. Neil indicated a date and time when he could do the work (2.5 weeks from our acceptance of the quote). He called that morning to confirm his arrival time and came as arranged.
Neil and Darren put protection down throughout the house and cleaned up when they finished. They were clearly very experienced and highly professional, completing the work within 2 hours. Neil then showed us all the work they had done, how to operate the windows and confirmed details for payment and the guarantee.
Really excellent job and highly recommended."
 
 
Team:
Neil and Darren
 
 
 


Review 25 Aug 2020
Recommended by customer in OX29
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of velux window and making good fit decoration
 
Cost: £966
 

"HessianCole were efficient and reliable throughout the transaction. They arrived early and put down plenty of protective sheets before work began. The whole rip out and refit was completed between 0900 and 1430. The standard of the work was good and the area was left ready for immediate decoration. Very pleased with the end result."
 
 
Team:
Neil and Darren
 
 
 


Review 25 Aug 2020
Recommended by customer in GL54
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement Velux window in en-suite bathroom

"Dealing with Neil at Hessian Cole was an excellent experience from the initial enquiry through to the installation, he was very responsive and customer service levels exceeded my expectations. During the installation they were very respectful of our house and post installation left everything very clean and tidy. We are delighted with the new window, a big improvement on the old one. I would recommend them highly for anyone planning a Velux window installation."
 
 
Team:
Neil Hessian
 
 
 


Review 25 Aug 2020
Recommended by customer in RG8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbish eight very old Velux windows.
 
Cost: £1766
 

"Neil provided a quote in response to a request via website. Communication was by phone and email. Responses generally took 4 to 7 days and we're always helpful and proffesional. Neil responded positively to our rather demanding deadlinfe(!) and undertook the work at a weekend.

They were very proffessional on site and I have no hesitation in recommending HessianCole."
 
 
Team:
Neil Hessian + AN Other
 
 
 


Review 9 Aug 2020
Recommended by customer in NN11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a Velux window to en suite bathroom, together with solar powered remote control.
 
Cost: £1326
 

"An excellent service from start to finish. The job involved removing a smaller window so creating an appropriate roof space for the new window.
Neil and his colleague were punctual, polite and helpful during the day. They finished promptly and left the site clean and tidy.
On this basis I would have no hesitation recommending them or if needed to provide further work."
 
 
Team:
Neil Hessin, sorry canít remember the other name!
 
 
 


Review 28 Jul 2020
Recommended by customer in MK6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Velux window onto kitchen pitched roof
 
Cost: £1700
 

"From start to finish the guys carried out the work to a high quality and with minimal disruption. They were a pleasure to have around, and wouldn't hesitate to recommend them to anyone needing a new Velux."
 
 
Team:
Neil & Darren
 
 
 


Review 27 Jul 2020
Recommended by customer in OX2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade from an old single-glazed metal skylight, which was leaking, to a new Velux on the first floor landing (in a cupboard).
 
Cost: £950
 

"Neil was very pleasant and professional. When he came out to quote on the job it was clear that he had lots of experience with these installations and products. We felt confident that he would do a good job.

Neil was flexible in finding a date to do the work. It all went very smoothly & quickly even though the job was quite fiddly as he was working in a cupboard. Neil was meticulous in putting down sheeting to protect our carpets & hoovering up after.

We are very pleased with our new window which Neil has fitted so it matches perfectly with the existing borders. There was no damage to surrounding structures. There was no requirement for scaffolding which would have made the job extremely expensive.

All in all, we are very happy with Hessian Cole. Thank you!"
 
 
Team:
Neil Hessian
 
 
 


Review 26 Jul 2020
Recommended by customer in MK13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply & install new replacement Velux window and bathroom ceiling extract fan
 
Cost: £1735
 

"From initial enquiry, discussing options and answering my queries through to quotation and completing the works, we are delighted with the professionalism of Hessian Cole and would recommend them to anyone. Well done and thank you"
 
 
Team:
Neil Hessian
 
 
 


Review 20 Jul 2020
Recommended by customer in OX3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed two Velux Windows in our roof.
 
Cost: £2350
 

"All very professional, work carried out to a high standard using good quality materials.
Very clean and tidy and made the minimum of noise and disruption.
They arrived on time and worked very hard to achieve their timescale.
I would thoroughly recommend these people."
 
 
Team:
Neil Hessian and colleague
 
 
 


Review 17 Jul 2020
Recommended by customer in OX15
 My Age: 70 + 
 I'm: Male 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantled a Dormer window and structure. Replaced with a top hung large Velux window and replastered ready to paint. Removed a front door and replaced and installed a new Velfac front door.

"This is the second time we have asked Neil and Darren to install Velux windows.They were as reliable, prompt, tidy and professional as before. They are a credit to Velux and themselves. Well recommended. We also asked them to instal a Velfac front door(subsidiary of Velux). Velfac's closest recommended installers were either in Cambridgeshire or Hampshire; miles from North Oxfordshire. We chose Neil and Darren again and they did a fantastic job.
They also have a good business process with formal quotation, discription of work to be done, clear invoicing and easy payment by BACS."
 
 
Team:
Neil and Darren.
 
 
 


Review 6 Jul 2020
Recommended by customer in OX15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced glass in Velux window
 
Cost: £345
 

"Installers arrived on time (in fact slightly early)
Job was completed very efficiently. Window was taken outside and new glass fitted before replacing so there was minimal mess in the room., which was all cleared up.
The other velux windows were checked and greased.
Very friendly team working."
 
 
Team:
sorry not sure of their names
 
 
 


Review 5 Jul 2020
Recommended by customer in OX26
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New velux roof light and ridge vents
 
Cost: £1300
 

"Really helpful and clear, good communication, good price, quality installation. Thoroughly recommend for rooflights and roofing work."
 
 
Team:
Neil and Darren
 
 
 


Review 5 Jul 2020
Recommended by customer in OX44
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had the glas replaced on an older Velux window, and there was also a small window that needed re-glazing.
 
Cost: £458
 

"The service we received from Neil and his colleague was first-class in all respects (friendliness, skill, cleanliness)."
 
 
Team:
Neil Hessian and colleague
 
 
 


Review 9 Jun 2020
Recommended by customer in OX33

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a new velux window in our pitched roof
 
Cost: £1000
 

"Very professional experience from start to finish, I would highly recommend Neil and his team to anyone for such a job"
 
 
 
 


Review 8 Jun 2020
Recommended by customer in OX17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement and upgrade of two Velux windows.
 
Cost: £2721
 

"Smashing service and good kit from Neil and his team. It's good to find a builder/fitter who is happy to use email, was thorough and helpful throughout and did what he promised. The kit is good, the fitting even on a blustery day was professional and tidy, both lads were thorough and helpful, and they left the place tidier than they found it. Working around the Covid issues and especially regarding the sourcing of kit, they were superb."
 
 
Team:
Neil
 
 
 


Review 7 Jun 2020
Recommended by customer in GL54
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We needed two old windows replaced and the addition of a new Velux at the rear of the roof on our outbuilding. These needed inbuilt black out blinds.

"I found Neil through Google search and he was a joy to deal with from the start- clear quotation, friendly manner and nothing was a problem. He and Darren came when they said they would, covered everything in sheets, were very tidy and in 2 and a half days the job was done. Everything was super tidy (better than before if I'm honest!) and the windows have made such a difference to the light and warmth inside. I have no hesitation in recommending them, they were professional, reliable and very efficient. We changed details of what we wanted at the last moment (literally as they were installing) and they went with it and didn't try and push the price up or create difficulties. I have to say one of the nicest teams of tradesmen I've dealt with in a very long time. I couldn't fault them in any way."
 
 
Team:
Neil Darren
 
 
 

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