Under 1 Roof South Ltd

The Reception at the Yard, Old Reservoir Road, Farlington
Portsmouth
Hampshire
PO6 1SU

VELUX windows

Listed under:  VELUX Windows Installation, VELUX Windows Repairs
100% recommended   Rating Under 1 Roof South Ltd 9.9/100
23 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 23 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The price represents value for money

 
 
 
Recent Reviews 
 
" A very positive experience from start to finish. Amy was very knowledgable and kept informed at all times of progress from order to installation. The work was carried out with no disruption or mess by...."   more
 
" Really pleased with both the result and the team, that carried out the work. Excellent from start to finish. Booked a quote which was provided verbally on site and followed up by email within a day. L...."   more
 
" Apart from an appreciable increase in light and a definite decrease in external noise you would hardly know that Shaun and his team had been with us. A good job carried out quickly, cleanly and effic...."   more
 
" We found Under one Roof to be very efficient and polite they obviously knew all about the products, they worked cleanly and explained how to work the controls, which were easy to understand. Before fi...."   more
 
 
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Review 8 Mar 2019
Recommended by customer in PO6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
retrofitting of solar powered openers and blinds to 2 velux windows in lounge extention.

"A very positive experience from start to finish. Amy was very knowledgable and kept informed at all times of progress from order to installation. The work was carried out with no disruption or mess by the two fitters."
 
 
Team:
Amy
 
 
 


Review 18 Oct 2018
Recommended by customer in PO9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of 2 Velux Sun Tunnels with associated changes to joists and rafters to accommodate the same

"Really pleased with both the result and the team, that carried out the work. Excellent from start to finish. Booked a quote which was provided verbally on site and followed up by email within a day. Lead time given as approx. 3 weeks which they kept to (held up waiting for materials).

The installation team were excellent - constantly clearing up as they went, knowledgeable, explaining the processes, showing materials. They were also extremely polite.

Would have no hesitation in recommending Under 1 Roof for similar installations and would use them again."
 
 
Team:
Shaun + 2
 
 
 


Review 12 Oct 2018
Recommended by customer in PO21
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace 6 existing very old Velux windows with new equivalent replacement models and new blinds.

"Apart from an appreciable increase in light and a definite decrease in external noise you would hardly know that Shaun and his team had been with us. A good job carried out quickly, cleanly and efficiently, thank you."
 
 
Team:
Brian, Amy, Shaun
 
 
 


Review 26 Sep 2018
Recommended by customer in PO8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We had an up grade on our velux roof windows to solar powered opening and window blinds were fitted, what a difference this has made they are so easy to open now, without all the fiddling with poles, should have done this much earlier!

"We found Under one Roof to be very efficient and polite they obviously knew all about the products, they worked cleanly and explained how to work the controls, which were easy to understand. Before fitting they thoroughly cleaned the windows, which we had not been able to do as they are in a vaulted roof! I would not hesitate to recommend this company to my friends, we should have done this earlier as it makes opening the windows so much easier, well worth the money. Should be more comfortable should we have another hot summer. we are very grateful."
 
 
Team:
Sean and Clive. and Brian
 
 
 


Review 20 Aug 2018
Recommended by customer in PO9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace the Glass in a Velux Window, remove old glass and dispose of

"Communication during the repair project was excellent and the final repair job was efficiently done when it suited us rather than the Installer. The Installer was on time for the job and very tidy and polite. I certainly know where to go for further works by this company. Thank You"
 
 
Team:
Amy , Brian, Ian and Sean
 
 
 


Review 27 Jul 2018
Recommended by customer in PO3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 2 velux roof windows, including blinds

"After my enquiry I was contacted very quickly and a representative called the same day. Communication throughout has been excellent and I am happy with a job well done."
 
 
Team:
Ian and Amy
 
 
 


Review 14 Jun 2018
Recommended by customer in BH23
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of two 38 year old GGL08 Velux Windows with new Velux windows to the top floor of a town house that has concrete roof tiles.

"I used the Velux replacement service, received a very reasonable quote via email direct from Velux and then, when I wanted to proceed, Velux made all the arrangements and found a local certified Velux Installer with a space in their diary just 3 weeks in the future. I was telephoned the day before installation by the installation company (Under 1 roof South Ltd) and told to expect 2 installers between 8 and 9am the following day. By 7:50 am both installers had arrived. It was a very satisfactory installation of replacement Velux roof Windows (GGL08). The house is a narrow town house with each room off a narrow central staircase of 31 treads with 5 half landings. Each room is on a slightly different level from the previous room. The windows that needed to be replaced were located in the loft bedroom, some 31 stair treads from the ground so a lot of muscle power was required to remove the existing windows and install the new ones as a GGL08 window measures 1.8 metres square and is extremely heavy. Challenging! We had a team of two very strong and very proficient installers and it was obvious straight away that they knew their trade. They spotted and dealt with a number of minor but challenging problems on-site. Concrete roof tiles needed to be trimmed as well and cut by rotary disk-cutter due to previous installers (38 years ago) not leaving a wide enough margin. Each tile was carefully removed, taken down 31 stairs, cut and then taken back upstairs and installed. This, understandably, took extra time and instead of taking a day the installation took a day and a half but we were informed at every stage about progress. Once finished the installers spent more time vacuuming than I have ever done before and the room looked immaculate once they had left. I am more than delighted with the quality of work and the knowledge (and stamina!) of the installers and I wouldn't hesitate to use them again. I recommend them wholeheartedly."
 
 
Team:
Karl and Sean
 
 
 


Review 9 May 2018
Recommended by customer in BN18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Under 1 Roof came to replace 3 Velux windows and also to put 4 new ones into a barn conversion. Found their name on the Velux Installation website

"From the first phone call and through all the site visits and installation I cannot praise this company enough! They did what they said they were going to do on the day they said and without any fuss or mess. They were all polite and hardworking and I am delighted with the end result. I didn't feel my home was being invaded and despite the unpleasant weather in February when they were installed my house was put back to normal at the end of each day. I was consulted along the way with small issues and building control were impressed with the installation too. Many thanks and I would recommend them to anyone."
 
 
Team:
Brian, Ian Carl & Amy
 
 
 


Review 23 Apr 2018
Recommended by customer in PO18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of three existing roof windows.

"It is reassuring to find a company that operate to the high standards that Under 1 Roof do.
From initial contact with Brian, the process of ordering, deciding a date, and having the windows installed went without a hitch. Amy was very courteous and efficient and kept us informed. Sean and Carl arrived on schedule and covered all the carpets before they started work. The installation was faultless and the clearing up during and afterwards was impeccable."
 
 
Team:
Brian, Amy, Carl, Sean
 
 
 


Review 3 Apr 2018
Recommended by customer in PO8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced old window for new

"Really please with the service and the finish of the work carried out."
 
 
Team:
Ian, Amy
 
 
 


Review 23 Mar 2018
Recommended by customer in SO14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Replace a Velux roof window & vertical no longer in production with two new ones of a different slightly different size. - Pressure wash rear of house - Paint window arch - Remove redundant satellite dishes and cabling

"Under1Roof were the only Velux installer prepared to visit the property and find a solution for replacing the windows which were no longer made by Velux. The quote was reasonable considering the work involved and it included erecting scaffolding up to the third floor.

The project was very well organised by Amy in the office who was a pleasure to deal with and the guys on site did an amazing job despite appalling weather.

I would recommend Brian and the team at Under1roof without hesitation."
 
 
Team:
Brian, Amy, Stuart
 
 
 


Review 5 Feb 2018
Recommended by customer in PO9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Velux glass repair

"Excellent service. Would not hesitate to recommend."
 
 
Team:
SEAN AND KALEB
 
 
 


Review 14 Dec 2017
Recommended by customer in PO14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of Velux Roof Lights

"Brian & both his office & site teams were excellent. They explained everything, were polite and were not pushy. The work was delivered on time and to the agreed price. The guys on site were knowledgeable, professional, tidy and respectful and liked my tea!! Would have no problems in recommending them for this type of work"
 
 
 
 


Review 2 Nov 2017
Recommended by customer in PO33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I enlisted Under 1 Roof to install a Velux window in the loft of my house in Ryde.

"Was happy initially that they had no problem coming over to Ryde from Portsmouth as i know a lot of companies have a problem with wanting to do work on the island because of the travelling involved. I spoke with Amy and Brian who were both very helpful.
I found the guys doing the work were very affable and knew exactly what they were doing. They even replaced a broken roof tile which they spotted for me !
I would have no hesitation in recommending this company to anyone"
 
 
Team:
Amy, Brian, Carl , Sean
 
 
 


Review 21 Oct 2017
Recommended by customer in PO2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Install replacement VELUX windows and associated works.

"Extremely prompt and excellent service throughout. Very helpful and excellent communications. Very clean and tidy, covering carpets to keep house clean.
Very pleased with finished work and strongly recommended."
 
 
Team:
Amy, Brian, Sean and his son.
 
 
 


Review 22 Feb 2016
Recommended by customer in PO19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement Velux Windows

"I highly recommend under 1 roof based on the work carried out in our home. I am a professional craftsman myself and just left the two men alone to carry out the work. They asked me one question about how I would like a fitting issue resolved inside, I was pleased to be asked rather than the decision being made without me. The chaps left the house clean and tidy and having inspected the work in day light the following morning, everything was completed to a very high standard with no "snagging" what so ever. "
 
 
 
 


Review 18 Jan 2016
Recommended by customer in Po76
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Sun tunnel and window installation

"Very pleased with the whole package of survey, costs and professionalism of the management and staff.The installation went smoothly and to time. I Have and would recommend this time every time."
 
 
 
 


Review 17 Dec 2015
Recommended by customer in BN18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement Velux

"We had two replacement windows installed. This was carried out within half a day in a very professional manner and to a high standard.Once they were gone you would not have known they had been here as everything was clean and tidy."
 
 
 
 


Review 27 Nov 2015
Recommended by customer in PO20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of two Velux roof windows

"After a very helpful site evaluation visit the work was carried out quickly and professionally by a team who clearly know their business! Great care was taken to leave the property in a thoroughly clean condition. We would have no hesitation in using the company again and would recommend Ian, Brian and their colleagues to anyone considering this kind of project."
 
 
 
 


Review 24 Nov 2015
Recommended by customer in PO5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit Velux windows.

"Excellent service from Under One Roof; I would whole-heartedly recommend this company. "
 
 
 
 

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