Turner Roof Windows Ltd

Where reputations count.

122 London Road
Teynham
Kent
ME9 9QH

VELUX windows

www.turnerroofwindows.com

Email This Business

Tel 01795 489459
Mobile 07932 884255

Listed under: VELUX Windows Installation, VELUX Windows Repairs

99% recommended Rating 9.8/100
150 reviews since 2017

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 150 reviews since 2017

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" Keith provides a specialised service as a registered supplier and installer of Velux roof windows. His contract was precise and detailed without needing to visit our house. He was a good communicato...." more

" On separate occasions Keith installed three Velux widows in the pitched roof. On each occasion, the installation was excellent and the area was left clean. Keith is a friendly worker who did these i...." more

" The whole process from quotation to completion was seamless and professional. Keith was a pleasure to do business with. The work was completed on schedule to an extremely high standard and he was frie...." more

" We needed 4 old Blefa loft style windows replaced with Velux windows. Very pleased with the result, glad we found Turner Roof windows! Keith arrived nice and early each day and took time to tidy-up. K...." more

About Us
Information provided by the business
Legal Name: Turner Roof Windows Ltd. Limited Company.

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Review 5 Jul 2024 Recommended by customer in TN24 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Replacement of 3 Velux windows

"Keith provides a specialised service as a registered supplier and installer of Velux roof windows.
His contract was precise and detailed without needing to visit our house.
He was a good communicator and arrived promptly on the day. Everything was covered to protecting carpets and furnishings.
During the process Keith was friendly, reassuring, and self sufficient. All the hallmarks of an experienced professional.
Highly recommended."

Supply and Fit 3 Velux windows 2 x 780mm X 980mm centre pivot, 1 X 780mm x 1400mm Top hung, flashing...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Jul 2024 Recommended by customer in CT3 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of Velux windows.

"On separate occasions Keith installed three Velux widows in the pitched roof. On each occasion, the installation was excellent and the area was left clean. Keith is a friendly worker who did these installations exactly as requested. I would highly recommend him."

Supply and Fit Velux 550mmX780mm white painted finish centre pivot roof window, flashing kit, blacko...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Jul 2024 Recommended by customer in ME14 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Keith fitted a replacemenvekux window in a bedroom, removing the old frame and replacing with a upvc one. The old window was removed and disposed of by Keith.

"The whole process from quotation to completion was seamless and professional. Keith was a pleasure to do business with. The work was completed on schedule to an extremely high standard and he was friendly helpful and courteous. Five stars from us. Wouldn't hesitate to recommend."

Supply and Fit Velux 550mm X 780mm white PVC finish centre pivot roof window and flashing kit.

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 1 Jul 2024 Recommended by customer in CT10 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing 4 old Blefa loft windows with Velux and internal plastering.

"We needed 4 old Blefa loft style windows replaced with Velux windows. Very pleased with the result, glad we found Turner Roof windows! Keith arrived nice and early each day and took time to tidy-up. Keith clearly knows his stuff when it comes to roof windows!"

Supply and fit 4 x Velux 660mm X 980mm white pvc centre pivot roof window, flashing kit with underfe...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 8 May 2024 Recommended by customer in Da15 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

I had 2 velux windows replaced with new ones

"I was really pleased with the work that was done and the service I received.keith did a great job and completed the work with minimal mess and in the time I was told I would recommend him to anyone wanting velux windows fitted"

2 x Velux white painted finish centre pivot roof windows, 1-780mm X 980mm, 1-1140mm X 1180mm, tile f...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith turner

REPORT THIS REVIEW

Review 8 May 2024 Recommended by customer in CT4 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Very friendly guy called Keith arrived and was exceptionally tidy and made a beautiful job of installing a Velux in our upstairs bedroom. It closes perfectly and with the fitted blind is just what we wanted.Would certainly recommend his firm.

"I have used this firm in a previous house and when we dedided that we would have a Velux window again, we contacted Turners. The gave a definite date and time and were exactly as expalined.
We are thrilled with the window ans once `i painted fresh emulsion around it you would never know they had been."

1 x Velux 940mm X 980mm white painted top hung roof window, Kent peg tile flashing kit & collar, int...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner.

REPORT THIS REVIEW

Review 29 Apr 2024 Recommended by customer in CT4 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of one new window, replacement of 3 others and servicing and repair of 2 others.

"From start to finish Keith was a pleasure to work with. He gave early advice and carried out a survey of existing windows followed by detailed advice on the necessary work. This was particularly useful when upgrading windows to electric opening and the addition of blinds.
He carried out the work on the dates agreed and for the agreed price.
At all times he worked in a professional and friendly way.
6 months on everything continues to work as it should.
"

4 x Velux windows mixed SOLAR / electric centre pivot with remote control and non-electric inc flash...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 10 Apr 2024 Recommended by customer in ME17 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

We had two velux windows fitted.

"Turner Roof Windows were very helpful right from our first enquiry. Very friendly. Came back to the job when we had a few questions so after care was great."

2 x Velux 550mm X 1180mm white painted finish Top Hung roof windows, inc flashing kits & Velux conse...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Turner Roof Windows Ltd

REPORT THIS REVIEW

Review 8 Apr 2024 Recommended by customer in ME8 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New roof window replacement. Great job thanks.

"Great job thank you Keith."

1 x Velux 1140mm X 1180mm white PVC finish centre pivot roof window & tile flashing kit.

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 5 Apr 2024 Recommended by customer in ME13 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Turner Roof Windows fitted 2 new electric Velux windows in our bedroom along with black out powered blinds to fit.

"We decided on Velux as they gave the best acoustic glass (we live next to a busy A Road). We opted for solar powered versions of both windows and blinds as these came with the benefits of having a rain sensor to auto close with any rain falling, and being high up, easy to open and close the blinds. Being solar this also meant there was no wiring involved. Keith fitted these over 2 days and left them in full working order, a demonstration, and was clean, tidy, and very efficient in clearing everything as he went. We are very pleased with the windows and blinds and the excellent service provided. We would thoroughly recommend the company to anyone considering new or replacement roof windows."

2 x SOLAR/Electric Velux white PVC centre pivot roof window, inc 62D best noise reduction glazing, f...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 11 Mar 2024 Recommended by customer in CT3 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing three skylight windows in kitchen with Velux windows.

"Keith was very prompt both in arriving each day and finishing the work in the time he had said. He was very tidy and tidied up completely at the end of each day so that we could use our kitchen.

The new windows look very good."

3 x Velux 660mmX1180mm painted pine finish centre pivot windows, flashing kit, collars, glazing bar,...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 3 Mar 2024 Recommended by customer in ME5 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

installed two Velux windows in garage roof space.

"Excellent work ethic, quick, clean, really pleased with the result. Have a good explanation of te work and about fitting blinds. A very pleasant experience carried out by a really engaged and nice person."

2 x Velux CK04 GGL 0070 550mm X 780mm white pvc finish centre pivot roof windows, flashing kits and ...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 3 Mar 2024 Recommended by customer in CT7 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of a Velux window

"Very quick and tidy installation very professionally done."

1 x Velux CK02 GGL 0070 550mm X 780mm white painted finish centre pivot roof window with flashing ki...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 3 Mar 2024 Recommended by customer in ME14 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Velux roof Window supplied and installed.

"Everything was agreed in writing and the work was carried out as agreed.

I thought the price I paid was very competitive compared to others.

Where others tried to pretend that it would take a few days and scaffolding. Keith told me that it could all be done within a day, from the inside. Watching him do it as he said he would was a marvel. I'm a pretty competent diy'er but this is one job I'm glad I left to a professional

The only downside was that I had to wait two months for the window to be installed but it was installed on the date agreed.

Ultimately it was worth the wait. You just have to understand that good trades people are busy.

Overall I am very pleased with the service that Turner roof windows gave."

Team:
Keith Turner

REPORT THIS REVIEW

Review 8 Jan 2024 Recommended by customer in ME88 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing an old VELUX window

"Excellent efficient service"

1 X Velux. CK01 GGL 0070 white painted finish centre pivot roof window 550mm X 700mm 1 X Velux EDW C...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Turner roof windows

REPORT THIS REVIEW

Review 5 Dec 2023 Recommended by customer in CT9 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of a damaged Velux window

"Keith has been brilliant, despite being busy, he kept to the promised date where other companies have made promises and not kept them.
He was friendly, tidy and his standard of work was brilliant.
Thank you Keith! 5⭐️"

1 X Velux �MK04 GGU 0070 780mm X 980mm white pvc finish centre pivot roof window� 1 X Velux �MK04 ED...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 1 Dec 2023 Recommended by customer in ME10 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

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Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Velux MK04 Top Hung Roof Window.

"Keith turned up in the morning and on time as agreed.
The Loft Window job was completed within 4 hours.
The work area was cleaned up with all debris and packaging removed.
Absolutely happy with the work and friendliness of Keith."

1 X Velux �MK04 GPU 0070 white pVC finish top hung roof window� 1 X Velux �MK04 EDW tile �flashing k...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

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Review 4 Nov 2023 Recommended by customer in TN27 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installed a new roof window in our kitchen.

"The installer we used was recommended by Velux Windows. He was very efficient. He replied very promptly to our email for a quote which we accepted. The installation date was as agreed and was done promptly, efficiently and ahead of schedule. Minimal disruption and a very professional installation by, in our opinion, a very good tradesman."

1 X Velux CK06 GGL 0070 550mm X 1180 white painted pine finish centre pivot roof window and flashi...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Nov 2023 Recommended by customer in ME11 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To supply and fit � Velux �CK01 GGL 2070 550mm x 700mm white painted� finish centre pivot roof window� Velux �CK01 ED Tile flashing kit.

"I was going to be out of the country when my VELUX window installation was taking place and Turner Roof Windows made it simple to hand over the keys to them before I went to the airport. The work was completed to schedule and even though there were a few plaster chips left over from the clean-up and a couple of minor scuffs on the wall below the new window, I was happy with the work and felt it was good value."

1 X Velux. CK01 GGL 0070 white painted finish centre pivot roof window 550mm X 700mm 1 X Velux CK01 ...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 2 Nov 2023 Recommended by customer in CT5 business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-teynham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace two velux windows.

"Keith replaced two very old velux windows for us and we couldn�t be more delighted. The whole process worked like a well oiled engine and we are now enjoying the results. A very professional service."

2 x Velux �SK06 GPL 0070 white Top Hung roof windows� 2 x Velux �SK06 EDL Slate flashing kits 2 x v...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

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