Turner Roof Windows Ltd

Where reputations count.

122 London Road
Tenyham
Kent
ME9 9QH

VELUX windows

www.turnerroofwindows.com

Email This Business

Tel 01795 489459
Mobile 07932 884255

Listed under: VELUX Windows Installation, VELUX Windows Repairs

99% recommended Rating 9.7/100
135 reviews since 2017

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 135 reviews since 2017

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.6/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.6/10
The price represents value for money

Recent Reviews

" Keith has been brilliant, despite being busy, he kept to the promised date where other companies have made promises and not kept them. He was friendly, tidy and his standard of work was brilliant. T...." more

" Keith turned up in the morning and on time as agreed. The Loft Window job was completed within 4 hours. The work area was cleaned up with all debris and packaging removed. Absolutely happy with the...." more

" The installer we used was recommended by Velux Windows. He was very efficient. He replied very promptly to our email for a quote which we accepted. The installation date was as agreed and was do...." more

" I was going to be out of the country when my VELUX window installation was taking place and Turner Roof Windows made it simple to hand over the keys to them before I went to the airport. The work was...." more

About Us
Information provided by the business
Legal Name: Turner Roof Windows Ltd. Limited Company.

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Review 5 Dec 2023 Recommended by customer in CT9 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of a damaged Velux window

Cost: £950

"Keith has been brilliant, despite being busy, he kept to the promised date where other companies have made promises and not kept them.
He was friendly, tidy and his standard of work was brilliant.
Thank you Keith! 5⭐️"

1 X Velux �MK04 GGU 0070 780mm X 980mm white pvc finish centre pivot roof window� 1 X Velux �MK04 ED...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 1 Dec 2023 Recommended by customer in ME10 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Velux MK04 Top Hung Roof Window.

Cost: £1263

"Keith turned up in the morning and on time as agreed.
The Loft Window job was completed within 4 hours.
The work area was cleaned up with all debris and packaging removed.
Absolutely happy with the work and friendliness of Keith."

1 X Velux �MK04 GPU 0070 white pVC finish top hung roof window� 1 X Velux �MK04 EDW tile �flashing k...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 4 Nov 2023 Recommended by customer in TN27 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I have known this business: Under 1 year business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installed a new roof window in our kitchen.

Cost: £1650

"The installer we used was recommended by Velux Windows. He was very efficient. He replied very promptly to our email for a quote which we accepted. The installation date was as agreed and was done promptly, efficiently and ahead of schedule. Minimal disruption and a very professional installation by, in our opinion, a very good tradesman."

1 X Velux CK06 GGL 0070 550mm X 1180 white painted pine finish centre pivot roof window and flashi...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Nov 2023 Recommended by customer in ME11 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To supply and fit � Velux �CK01 GGL 2070 550mm x 700mm white painted� finish centre pivot roof window� Velux �CK01 ED Tile flashing kit.

Cost: £812

"I was going to be out of the country when my VELUX window installation was taking place and Turner Roof Windows made it simple to hand over the keys to them before I went to the airport. The work was completed to schedule and even though there were a few plaster chips left over from the clean-up and a couple of minor scuffs on the wall below the new window, I was happy with the work and felt it was good value."

1 X Velux. CK01 GGL 0070 white painted finish centre pivot roof window 550mm X 700mm 1 X Velux CK01 ...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 2 Nov 2023 Recommended by customer in CT5 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace two velux windows.

Cost: £3168

"Keith replaced two very old velux windows for us and we couldn�t be more delighted. The whole process worked like a well oiled engine and we are now enjoying the results. A very professional service."

2 x Velux �SK06 GPL 0070 white Top Hung roof windows� 2 x Velux �SK06 EDL Slate flashing kits 2 x v...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Nov 2023 Recommended by customer in CT7 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced very elderly Velux roof window fitted to bungalow roof.

"Contact made with Keith Turner via Velux site. We required a replacement Velux roof window which was many many years old. Whole process from ordering, installation and price was excellent. Keith was most professional and completed an excellent replacement window. Delighted with whole process especially from an accredited Velux installer. Highly recommended"

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Nov 2023 Recommended by customer in CT6 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

4 Velux windows fitted as replacements for leaking conservation windows.

"The work was carried out in a professional manner."

4 x Velux �MK04 GGL 3070 ��pine C/P roof windows�EDP plain Tile flashing kits, Blackout blinds & Pl...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 18 Oct 2023 Recommended by customer in TN26 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of an old rooflight with a Velux window

Cost: £1113

"The existing rooflight was an obsolete German make, almost forty years old. It was no longer draughtproof and only just weatherproof.
Having has Velux windows intalled in previous properties, it was an easy choice to replace with Velux, but we needed advice on the choice of size because the old window did not exactly match any of the Velux sizes.
Initially we provided a photograph with our own measurements, to get an initial quote. This we accepted, which got a date into the diary for the work to be done, and subsequently we arranged for the installer to come and assess the work when he was in the area on another job, to ensure that the sizing was correct.
Given all of the pre-planning, we were delighted that fitting went as arranged, with no hitches, and the end result is a great improvement against the elements and much easier on the eye.

"

1 X Velux �FK04 GGU � white pvc��finish centre pivot roof window and 1 X Velux �FK04 EDP Plain�tile ...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner - Turner Roof Windows Ltd

REPORT THIS REVIEW

Review 28 Jul 2023 Recommended by customer in CT4 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	6/10
There was little disruption and the site was left clear and tidy

Service	7/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Customer Review

Replace old wooden velux bathroom window with new one.

"We reached out to Keith to quote for a replacement Velux window in our bathroom.

Keith was able to quote for this very quickly without a site visit and his reviews gave us confidence he would complete the job well.

Keith's quote was competitive and he undertook the job with minimal fuss. We are very happy with the end result."

X Velux �UK04 GGU �white PVC finish centre pivot roof window� 1 X Velux �UK04 EDW Tile flashing kit....

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 17 Jul 2023 Not Recommended by customer I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings

Show All

Customer Review

1 X Velux �CK04 GGU white PVC finish centre pivot roof window� 1 X Velux �CK04 EDL Slate �flashing ...

2 X Velux �FK06 GGU 0070 660mm X 1180mm� white pvc��finish centre pivot roof window and 2 x Flashing...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 17 Jul 2023 Recommended by customer in ME10 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of double glazed velux window.

"Great workmanship and customer service. Product was of high quality and Keith was professional and courteous. The velux looks great and we are very happy with our purchase. 😊"

Team:
Keith

REPORT THIS REVIEW

Review 2 May 2023 Recommended by customer in CT3 My Age: 70 + I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Installation of two Velux windows ln a slate roof.

"Both installed efficiently, with the minimum of fuss and the work area properly cleaned afterwards. All rubbish removed. I would highly recommend Turner Roof."

1 X Velux CK02 GGL white painted finish centre pivot roof window , flashing kit, blackout blind ...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith

REPORT THIS REVIEW

Review 1 May 2023 Recommended by customer in ME1 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fit 3 Velux roof windows.

Cost: £2610

"Keith fitted three Velux roof windows for us in November 2022 and it was a pleasure dealing with him from first to last. Communications pre-installation were first class. Keith turned up on time as promised and he got all the work done over two days with nothing to pay until the installation was complete and we were happy with everything. We couldn't fault anything and we would be happy to recommend him to any prospective customers and would certainly use his services again. 100% happy and our loft is transformed!"

3 X Velux �CK04 GGU 550mm X 980mm white PVC finish centre pivot roof windows.� 3 X Velux �CK04 EDP P...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

REPORT THIS REVIEW

Review 10 Apr 2023 Recommended by customer in ME12 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of Sun Tunnel

Cost: £834

"My satisfaction ratings show that I was very pleased with the sun tunnel, Turner Roof Windows, who installed it and the end result was just what I wanted, daylight provided into a windowless bathroom."

1 x Velux 14inch Flexible Sun Tunnel. (For Tile .)

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 2 Apr 2023 Recommended by customer in TN23 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	7/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Sun Tunnel

Cost: £1000

"It made such a difference I am considering installing another one in my hall."

1 x Velux 14 inch Rigid Sun Tunnel �(for tile) �

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 19 Mar 2023 Recommended by customer in CT6 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of sun tunnel

Cost: £850

"I found it difficult to find someone who had installed sun tunnels before but this guy had done quite a few. Done and finished on the same day. I�m very pleased with the results. I have solar panels so it could not be positioned in the best (sunniest) side of the house. However even placed on the other side of the roof the natural light in the stairs and landing is very much improved.
A good product very well installed."

Team:
Keith Turner

REPORT THIS REVIEW

Review 28 Feb 2023 Recommended by customer in ME13 My Age: 40 - 49 I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Small skylight velux in a child''s bedroom with blind

"Keith was quick, tidy and delivered exactly what we wanted at a competitive price. Wouldn't hesitate to use again"

1 X Velux �CK04 GGU �white pvc finish centre pivot roof window� 1 X EDP Plain Tile flashing kit, bl...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

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Review 28 Feb 2023 Recommended by customer in Me9 My Age: 30 - 39 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

2 old Timber roof windows replaced for new velux PVC.

"Great Service from Keith, on time and completed work to high standard. Love the windows, sets the room off."

2 X Velux �MK08 GPU 0070 780mm x 1400mm��white PVC finish top hung��roof window� 2 X Velux �MK08 EDW...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 28 Feb 2023 Recommended by customer in CT4 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

2x Velux MK04 GGU 0070 white pvc finish centre pivot roof window. 2x Velux MK04 EDP tile flashing kits, blinds & plastering

Cost: £2386

"Turner Roof Windows Ltd provided a professional and efficient service, clearly explained the processes (installation dates, payment terms and guarantees etc)"

2 x Velux MK04 GGU 0070 white pvc finish centre pivot roof window 2 x Velux MK04 EDP tile flash...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

Review 27 Feb 2023 Recommended by customer in CT4 I'm: Male business Turner Roof Windows Ltd https://www.referenceline.com/velux_windows-in-tenyham-turnerroofwindowsltd-62733

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacing an old Velux window.

Cost: £930

"The window was fitted in September and it is now end of February, but my recollection is that the job went smoothly and was fitted on time. I�m very pleased with the new window and have no hesitation in recommending Keith Turner."

1 X Velux �FK06 GGL white painted� pine finish centre pivot roof window and 1 X Velux �FK06 EDW Tile...

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Keith Turner

REPORT THIS REVIEW

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