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												Quality
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											10/10
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										   The quality of the products or services was as expected and agreed
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												Service
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											10/10
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											The team was friendly, helpful, considerate and professional
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											Value
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											10/10
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											The price represents value for money
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										Charges
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										Yes
										
										
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								Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
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										Timing
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										Yes
										
										
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								Before starting work, did the firm explain when the products or services would be provided.?
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										Payment
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										Yes
										
										
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								Before starting work, did the firm explain how and when to pay?
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										Reliable
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										Yes
										
										
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								During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
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										Invoice
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										Yes
										
										
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								On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
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								Customer Review
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										The work involved clearing belongings, debris, collected building materials including paint, tools, household furnishings from my Mother''s house. 
								
									 
							
								 
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								 Team: Mike Bowen 
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