Designtec Ltd

6 Curson Road, Tasburgh
Norwich
Norfolk
NR15 1NH

52.5153, 1.2445

Website Design

Listed under:  Graphic Design, Web Development, Website Design
100% recommended   Rating 9.9/10
37 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 37 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Since we started our business Neil and his designtec team have played a most important role in our business success. From re-building and re-designing our old dated website to bringing it into modern...."   more
 
" Neil and the Designtec Team were very helpful when we approached them for a revamp of our website following a rebranding The ongoing support with our Blogs as Projects progress and finish is excellen...."   more
 
" Designtec were recommended to me by a friend and I was not disappointed. I have limited knowledge when it comes to websites but all the staff were extremely helpful and at no point did they make me fe...."   more
 
" Will at Designtec set up the original website following telephone conversations. He was quick and efficient and we were happy with the result. Then we decided to upgrade. Neil came to see us to find o...."   more
 
About Us


Our team of web designers and digital marketing experts are committed to top quality service. We build every website from the ground up, never settling for an easy solution such as building from a template. Every website that we build is mobile responsive and Google friendly while being a pleasant browsing experience for any user. Your website should be the face of your business online, and as such should compliment your existing branding. If your company is still young or you want to reinvent your image, we can work with you to develop a strong, consistent brand through graphics design, business cards, leaflets and more.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
achieve 3
best 3
better 3
Brilliant 4
burr 3
business 13
changes 3
companies 3
contacted 3
design 14
designed 5
Designtec 24
Easy 3
excellent 8
experience 3
extremely 3
fantastic 3
friendly 4
Google 4
great 7
happy 5
help 5
helpful 10
highly 11
like 6
looking 4
Myself 6
needed 5
Neil 16
pleased 5
process 4
professional 8
quick 4
quickly 5
really 7
recommend 16
recommended 4
requirements 4
result 4
say 4
service 8
services 6
support 4
team 15
thank 6
wanted 4
web 4
website 23
websites 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Sep 2017
Recommended by customer in CB5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.2136, 0.1483
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-designed and re-built website to modern day design.
 
Cost: £2000
 

"Since we started our business Neil and his designtec team have played a most important role in our business success. From re-building and re-designing our old dated website to bringing it into modern day has seen our turnover grow.

Neil and team are always a telephone call away if need be and help with anything they can. This was not just about websites Designtec also helped us with our very first professional catalogue design and will help with most other aspects too.

Very, very pleased and would recommend to everybody.

"
 
 
Team:
Neil, Will
 
 
 


Review 21 Sep 2017
Recommended by customer in nr46
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.6048, 1.2453
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Revamp and update of Website and Blog following rebranding
 
Cost: £1200
 

"Neil and the Designtec Team were very helpful when we approached them for a revamp of our website following a rebranding
The ongoing support with our Blogs as Projects progress and finish is excellent and an added extra that should be considered when selecting a supporting supplier like this"
 
 
Team:
Neil
 
 
 


Review 20 Sep 2017
Recommended by customer in KT17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.3635, -0.2436
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I approached Designtec when my previous website engineer was unable to provide us with the services we required. Our previous website although functional was dated and lacked the modern functions you see on websites today. My knowledge in this area is somewhat limited but Designtec reassured me that they would be able to take the information I had previously displayed and move this across. My confidence in them was well founded and the transition to our new website was extremely smooth and to the timeline I had set them. I have since received a number of positive comments from clients who love the new features they have provided. I have no hesitation in recommending this highly professional company.
 
Cost: £2000
 

"Designtec were recommended to me by a friend and I was not disappointed. I have limited knowledge when it comes to websites but all the staff were extremely helpful and at no point did they make me feel that my questions were stupid or pointless. I was put at ease immediately.
Our website related to dance and as such I had very particular needs. Designtec were able to take my vision of what I wanted and make it a reality. When my website was produced in its early stages I asked them to look at a number of features. They listened to my requirements and made adjustments accordingly. My deadlines were met and I found the whole process to be extremely smooth.
The greatest endorsement I can give Designtec is that I am about to launch a second website for another company and I will have no hesitation in asking Designtec to do this for me. They come highly highly recommended.

Paul Shepherd"
 
 
Team:
Neil Burr & Will Bird
 
 
 


Review 15 Sep 2017
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.6579, 1.5444
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked Designtec to design a new website for a new subsidiary company that we had set up. They are also looking after the Webhosting and SEO monthly adwords management.
 
Cost: £1919
 

"Will at Designtec set up the original website following telephone conversations. He was quick and efficient and we were happy with the result. Then we decided to upgrade. Neil came to see us to find out what we wanted as we wanted help with adwords management.

We are happy that they have taken this off our hands and are the experts in this field.

Neil sent Ben out to talk to us about our business so that he could make sure all the wording in the background could make our website perform to the best of it's ability when potential customers are performing searches. We have confidence in Ben's ability and that he now understands our business and what we are trying to achieve."
 
 
Team:
Neil Burr and Will Bird. Also Ben McKinney (copy writer)
 
 
 


Review 15 Sep 2017
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.7672, 1.2540
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Existing website design and managements. New website design and management.

"Brilliant...highly recommend and trust these guys."
 
 
Team:
Niel..and Will
 
 
 


Review 21 Jun 2017
Recommended by customer in IP22

 I'm: Male 

52.3628, 0.9987
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We required a website for our building and maintenance business and Designtec were recommended to us by another customer. It is our first ''professional'' website and we hope it will be a means of potential customers to check our services on the web.
 
Cost: £500
 

"Designtec have been helpful, supportive and interested in our web design. It was good to be able to meet the team face to face. We are very happy with the result."
 
 
Team:
Neil, Will and Jamie (Maya and Ginny)
 
 
   Business Reply:

Dear Shauna
Thank you for your kind words. It has been a pleasure working with you. We look forward to working with you in the future.
Kindest Regards
Neil, Will and James.
 


Review 20 Apr 2017
Recommended by customer in IP27
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4376, 0.6084
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Designtec were asked to design and develop a website for a new App that we were launching.
 
Cost: £598
 

"Myself and my business partner are great believers in gut instinct, so when I went to my meeting at Designtec I knew I would have made my decision within the first 5 mins of the meeting as to whether we would be using them.
I actually made my decision in the first 3 mins and as always my gut instinct proved to be right.
I contacted them via email because the Designtec website really caught my eye. If you like their website chances are you're going to like what they can do for you.
The staff were very welcoming and could answer every question I had, they could provide samples of everything I requested and most importantly everything was to a high standard.
They understood what it was that we wanted and helped us every step of the way.
The day I received the link to show us how the site looked I was amazed at how amazing it really was. It was so much better than I could have imagined.
It needed a few tweaks but that was mostly because of my poor spelling and grammar. None the less all it took was for a quick email and the changes were made, with no fuss.
I now know how to make the changes myself because they actually take the time to have you back in to the office to show you how to do it. Even now that it is all done, they still say "if you get stuck with anything just give us a call and we will talk you through it." What more can you ask for?
We will definitely be using Designtec again in the future!
"
 
 
Team:
Will Bird and Neil Burr
 
 
 


Review 14 Mar 2017
Recommended by customer in NR8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6868, 1.2076
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Design and build new website and design new logo.
 
Cost: £800
 

"Despite working in IT for 20+ years, I had never been through a design build cycle as a customer before. Designtec were brilliant.

They helped my business partner and I understand what was needed to make the new site deliver our message and they designed a new logo that we really like.
Furthermore Designtec have always been responsive to questions and design tweaks, perhaps doing a little bit too much within the 'fixed price' if truth be told. I cannot fault their customer service.
Also worth knowing that their Content Management Solution is slick and easy to use.

I would happily recommend Designtec to anyone requiring website design and logo design services and would use them again myself in the future without hesitation."
 
 
Team:
Will Bird
 
 
   Business Reply:

Thank you so much for your kind words.

We are glad to hear you are happy with your new website and logo.
 


Review 9 Feb 2017
Recommended by customer in NR20
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6590, 1.0319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Designtec has built my companies website. They also help me with SEO work free of charge. Plenty of on going help with all aspects of how to present your company on social media. All of this work and so much more was carried for 1599+Vat
 
Cost: £1599
 

"To Neil

I would like to say thank you to Neil at Desgintec for going above and beyond, the Designtec team have been fornominal in creating my website. The level of services is fantastic, and without Neil pointing me in the right direction my website would still be a dream.
I can not thank Neil enough for all the advice he has given to me along the way it has been invaluble.
I found looking at other web-design companies there are lots of hiden charges and when you look at their own website it dosen’t fill you with confidence. But at Desgintec the packages Neil offers are fantastic you will not get the level of services the style of website anywhere for the money or even more money that these packages are, thank you again Neil
I know I wouldn’t have received the level of service anywhere else and would not hesitate to recommend Neil at Desgintec to anyone else requiring an excellent Website

Yours sincerely

Duncan Anderson
DJA Electrical Design Services Ltd"
 
 
Team:
Neil and Will
 
 
 


Review 4 Jan 2017
Recommended by customer in NR31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5781, 1.7260
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Designtec were employed to help me create a new web site. They explained the way in which their approach differs from the norm and we made plans to create an attractive but effective site both from my customers perspective and from that needed to build a platform that we could keep working well for the long term.

"By breaking the range of tasks needed into bit sized chunks I was able to really understand what it is that makes an effective and successful site. In addition because their system can so easily be edited I am able to keep refining and developing the site without further cost. All round so far a great experience for which I have high hopes for the future."
 
 
Team:
Neil and Will
 
 
 

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