Designtec Ltd

Suite FF3, Crafton House, Rosebery Business Park Mentmore Way
Norwich
Norfolk
NR14 7XP

Website Design

Listed under:  Graphic Design, Internet Marketing, Search Engine Optimisation / SEO, Web Development, Website Design
100% recommended   Rating Designtec Ltd 9.9/100
55 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 55 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" My go to guys for all web design and soutions. These guys are on call when i need them and not when they decide to reply to a phone call. Neil, Will and James are a real pleasure to deal with my very...."   more
 
" James at Designtec built me an e-Commerce website. He continues to support me long after the website has gone live. He is fantastic and I highly recommend James if you are looking for a new website. H...."   more
 
" Great service and fantastic website created. Thankyou!!! Highly recommend."   more
 
" DesignTec created a great-looking website that is driving more traffic and enquiries through the site. They were very speedy and professional in creating the site. They made the changes that I request...."   more
 
About Us

Our team of web designers and digital marketing experts are committed to top quality service. We build every website from the ground up, never settling for an easy solution such as building from a template. Every website that we build is mobile responsive and Google friendly while being a pleasant browsing experience for any user. Your website should be the face of your business online, and as such should compliment your existing branding. If your company is still young or you want to reinvent your image, we can work with you to develop a strong, consistent brand through graphics design, business cards, leaflets and more.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 5
Brilliant 5
Burr 5
business 18
changes 5
created 6
design 18
designed 7
Designtec 34
easy 5
excellent 11
fantastic 6
friendly 7
future 5
Google 5
Great 12
guys 5
happy 8
help 6
helpful 11
highly 17
just 7
like 6
looking 8
myself 8
need 5
needed 6
needs 6
Neil 26
pleased 7
process 6
product 5
professional 13
quality 5
quick 5
quickly 7
really 13
recommend 26
recommended 6
result 7
say 7
service 13
services 9
support 7
team 25
thank 10
wanted 6
web 8
website 38
websites 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 May 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Web site build.

"My go to guys for all web design and soutions. These guys are on call when i need them and not when they decide to reply to a phone call. Neil, Will and James are a real pleasure to deal with my very specific web site needs 110 percent reccomended by me."
 
 
Team:
Will James & Neil
 
 
   Business Reply:
Thanks Mark. It’s great working with you.
 

Review 16 Feb 2022
Recommended by customer in NR19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
James at Designtec built me an e-Commerce website. He continues to support me long after the website has gone live. He designed it to look as good on desktop as mobile. He built the shop area and taught me how to add products when I need to. He has taught me how to change anything I want to change and how to enter new prices. Neil Burr also gave me additional advice before, during and after the build.

"James at Designtec built me an e-Commerce website. He continues to support me long after the website has gone live. He is fantastic and I highly recommend James if you are looking for a new website. He has put loads of thought into the design and it looks just as fabulous on mobile as on desktop. He's knowledgeable, polite, reliable and quick to reply to my emails.
They really are an awesome company and you get true value for money.
Neil has given me additional free advice before, during and after the build and I know that I can go to him for anything I need.
You will not regret using Designtec."
 
 
Team:
James
 
 
   Business Reply:
Thank you :)
 

Review 4 Feb 2022
Recommended by customer in NR19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Website redesign

"Great service and fantastic website created. Thankyou!!! Highly recommend."
 
 
Team:
Neil and James
 
 
 

Review 4 Feb 2022
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I asked Neil from DesignTec to revamp my website to increase referrals through it and get more business from it.

"DesignTec created a great-looking website that is driving more traffic and enquiries through the site. They were very speedy and professional in creating the site. They made the changes that I requested very quickly and I would highly recommend them to anyone wanting to upgrade my website.

Thank you, Neil and the team."
 
 
Team:
Neil, James and Will
 
 
 

Review 4 Feb 2022
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Neil and the team built a new fully operational site on top of the old single one they had done this was designed simply as a calling card, the new site has full links, sales pages and invitations to talk, brilliant looks, good graphics and designed logos for me. thank you Neil looing forward to the business

"just superb, looking to get it done, told them what i wanted and they provided it"
 
 
Team:
Neil, James and William
 
 
 

Review 12 Nov 2020
Recommended by customer in NR31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full web site build and development

"What can I say, absolute A1 service by Neil Burr and the team. I was recommended to Designtec by a friend who had previously worked with Neil on a web build. From the get-go, Neil provided me with the necessary advice and support throughout the whole process. His team was on hand anytime I needed help and the turnaround times on work and email response were impeccable. Neil and his team have my highest recommendation from a professional standpoint, but he is also one of the most positive and genuine people you could ever hope to work with. Thank you, Neil and team Designtec you are really the best website designers in Norwich!"
 
 
Team:
Neil Burr, James Greatbanks and William Bird
 
 
 

Review 19 Jun 2020
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Website design and development

"Back in December I met Neil Burr and decided he would be ideal to produce a website for a client of mine who was in need of a much improved web presence. From the moment I mentioned the project to Neil, his advice and solution finding attitude was excellent and resulted in an outstanding outcome to the project.

His team were conscientious and ensured all deadlines were met. The product was exceptional. The customer was extremely pleased with the outcome and has commissioned further work for both of us on the strength of the website and process, and is now a go-to reference for our work.

Thank you Neil, the process of web-development is complex - more so than most realise - but you were clear and made certain the project as painless as possible.

I heartily recommend Neil and Designtec for their web design services - they say they are not happy until you are and this was borne out by my experiences.

Thank you

Jon Bugg
"
 
 
Team:
Neil Will
 
 
 

Review 27 Jan 2020
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A Business Pro website and Brand design

"I have found Neil and the team to be attentive when designing a website for my business needs.

The website was produced in a professional standard which has had lots of positive feedback from clients.

It's sometimes the introduction between clients and myself, so the caliber of the company rests within the quality of the site.

Thanks again."
 
 
Team:
Neil Burr, James Greatbanks
 
 
 

Review 15 Oct 2019
Recommended by customer in SG13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete Build of e-Commerce Website from Scratch

"Neil & his Team are both friendly and true Professionals. Nothing is too much bother for these Guys. I am deeply impressed by their business ethic.

DesignTec doesn't just focus on great aesthetics (the finished website is highly functional and looks fantastic) but they drive home the Search Engine Optimisation (SEO) message to ensure a successful business.

They have consistently provided as part of the package, guidance, tuition and support in this crucial area which I am sure will bode well for my future Sales. I am 110% absolutely Delighted with my new website and relieved that I made the right choice with DesignTec Ltd!

As a complete novice, I could not have chosen a better team to embark on this journey with and I can whole-heartedly recommend their products & services to anyone looking for a Professional Selling Platform."
 
 
Team:
Neil Burr, James Greatbanks, Will Bird
 
 
 

Review 10 May 2019
Recommended by customer in IP31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Creation of a 5 page website for a start up Dog Day Care business

"After spending much of my time trying to design my own website and failing miserably, I was recommended Neil and his team at Designtec. After my first call to make enquiries where Neil spent much of his time explaining the options and their services I made the decision to get the professionals to create my website and I have no regrets. Only giving them a limited brief and ideas, a draft website was created and far exceeded my expectations. Am very happy with the end result and even more happy that any future changes I can perform myself due to the easy use of the application. Using Designtec meant that I could focus on the setting up of my business and have ended up with a professional website"
 
 
Team:
Neil and Will
 
 
 

Review 4 Mar 2019
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
website building

"This is the second website that Designtech have built for me. I am very impressed at how they made my outline ideas real and attractive. James did a great job organising the text I supplied to him. The result exceeded my expectations. I know from previous experience that their back-up is second to none. I certainly recommend this excellent company."
 
 
Team:
James & Neil
 
 
 

Review 13 Feb 2019
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I commissioned Designtec Ltd to build a website for me.

"From the start they were really easy to deal with. They listened carefully to my brief and really understood what I was looking for. They got to work on my brief promptly and as a result, produced a really high quality website that is clear and easy to navigate. They also produced the artwork for my logo so I could start to build my brand. They guaranteed that I needn't pay anything until I was completely happy with what they had produced and there were no unexpected charges. Overall I am exceptionally pleased with the service and product I have received."
 
 
Team:
Neil, Will & James
 
 
 

Review 21 Nov 2018
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New fresh logo. Redesigned website, including ALL of the test and copy write Business cards Leaflets

"The guys at Designtec have recently ‘re-desgntec’d’ my whole business image!
New logo! New business cards!! All new website!
They even designed and printed several thousand leaflets!
Check it out! www.norfolkautoservices.co.uk
I’m absolutely chuffed with the final product, I can’t thank the team enough.
I’ve said it before and I’ll say it again I won’t trust anyone else with my business.
You get what you pay for!"
 
 
Team:
Neil, Will and James
 
 
 

Review 26 Oct 2018
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Designtec created a new website for our funeral company.

"Designtec created a new website for our funeral directing company. They knew that time was of the essence as our old website was down. Their question sheet was helpful for getting at what we really wanted and they worked quickly and effectively to come up with a really attractive and user-friendly product. When we had questions once the website was up and running, they came back to us quickly and reassuringly. They taught us how to edit it. I would definitely recommend them for quality and service."
 
 
Team:
James, Will and Neil
 
 
 

Review 17 Sep 2018
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Website created

"Very friendly and approachable. Created a great website in just a couple of weeks. Excellent aftercare. There haven’t been any issues with site but it’s great to know I can contact them if needs be. Reasonably priced. Highly recommend!"
 
 
Team:
Neil James
 
 
 

Review 17 Sep 2018
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Brand new website - built and designed, ongoing hosting and SEO work.

"After meeting with several web designers, and trolling through multiple websites and google results we were met with a breath of fresh air with Designtec. As you’ll know finding the right people to work with is difficult and trusting them with your money and business is a big decision to make. Neil is so knowledgable when it comes to SEO and really does have the perfect business attitude. Will & James are just brilliant with everything technical, and overall their quality in service and speed in response time is second to none. We couldn’t be happier with our choice for our new website (we love it and the results have been great so far) and we’re excited to continue working with such a fantastic team for our hosting and SEO work. Really couldn’t recommend them more - NBK | Norwich Bathrooms & Kitchens. www.n-b-k.co.uk"
 
 
Team:
Neil, Will, James
 
 
 

Review 31 May 2018
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-design and creation of mobile website

"Neil and his team are superb at what they do and are always on hand to offer advice and assistance.

They designed us a fab new website and nothing was to much trouble...even when we kept asking to change things!

We highly recommend them for all your website needs!"
 
 
Team:
James, Will and Neil
 
 
   Business Reply:
Dear Jim,

Thanks for your kind words, it has been great working with you, and we look forward to working with you in the future.
 

Review 29 May 2018
Recommended by customer in IP31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Initial assistance in setting up web site, both design and technical support. Assistance with e-mails, initial set up and ongoing support with additional and deleting addresses as necessary. Revising went sit as and when appropriate.

"
We have worked with Designtec for almost 15 years; their friendly, “can-do” approach and prompt reaction to resolving any problems or issues has been invaluable to us.

"
 
 
Team:
Neil and Will
 
 
   Business Reply:
Dear John,

Thank you for your review, it has been a pleasure to have worked with you over the last 15 years.

We wish you all the best.
 

Review 26 Sep 2017
Recommended by customer in CB5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-designed and re-built website to modern day design.

"Since we started our business Neil and his designtec team have played a most important role in our business success. From re-building and re-designing our old dated website to bringing it into modern day has seen our turnover grow.

Neil and team are always a telephone call away if need be and help with anything they can. This was not just about websites Designtec also helped us with our very first professional catalogue design and will help with most other aspects too.

Very, very pleased and would recommend to everybody.

"
 
 
Team:
Neil, Will
 
 
 

Review 21 Sep 2017
Recommended by customer in nr46
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Revamp and update of Website and Blog following rebranding

"Neil and the Designtec Team were very helpful when we approached them for a revamp of our website following a rebranding
The ongoing support with our Blogs as Projects progress and finish is excellent and an added extra that should be considered when selecting a supporting supplier like this"
 
 
Team:
Neil
 
 
 
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