FMTL (Force Maintenance Team Ltd)

418 Romford Road
London

E7 8DF

Windows & Conservatories

Listed under:  Cavity Insulation, Doors, Flat Roof Insulation, Floor Insulation, Glazing Supplies, Loft Insulation, Room in Roof Insulation, Wall Insulation
33% recommended   Rating FMTL (Force Maintenance Team Ltd) 4.1/100
3 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 4.1 /10 Overall Rating 4.1/10
Based on 3 reviews since 2021
 
 
 
Quality 4.3/10 Quality Rating 4.3
The quality of the work was as expected and agreed
 
Tidy 3.7/10 Tidy Rating 3.7
There was little disruption and the site was left clear and tidy
 
Service 4.3/10 Service Rating 4.3
The team was friendly, helpful, considerate and professional
 
Value 4/10 Value Rating 4.0
The price represents value for money
 
 
 
Recent Reviews 
 
" Poor service from start to finish and they would turn up days apart and whenever it suited them. No communication and really poor workmanship. Complained to get various issues resolved and Nadim is a ...."   more
 
" FMTL have been consistently giving me assurances that the job will be completed before the voucher expiry. Even at that late stage, in the morning of the day (23/11/2021) when I received the cancella...."   more
 
" Force Maintainance installed eco-cork insulation in my living room. I chose this firm to do the work as it is difficult to find installers who are comfortable working with these materials. I was very ...."   more
 
 
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Customer Reviews
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Review 15 Feb 2022
Not Recommended by customer in SS14
 
 
Satisfaction Ratings
 
Quality 3/10
The quality of the work was as expected and agreed
Tidy 1/10
There was little disruption and the site was left clear and tidy
Service 3/10
The team was friendly, helpful, considerate and professional
Value 2/10
The price represents value for money
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Customer Review
 
External insulation and render.

"Poor service from start to finish and they would turn up days apart and whenever it suited them. No communication and really poor workmanship. Complained to get various issues resolved and Nadim is a nice man but obviously cares more about money than he does his customers once work has started. Still left with shroddy rendering and 2 bay windows that won’t open. Promises to sort then you don’t hear from him. Do not use this company as all his men are subcontracted and don’t give a hoot"
 
 
Team:
Foreign Sub contractors with hardly any English speaking
 
 
 

Review 4 Feb 2022
Not Recommended by customer in IG2
 
 
Satisfaction Ratings
 
Quality 0/10
The quality of the work was as expected and agreed
Tidy 0/10
There was little disruption and the site was left clear and tidy
Service 0/10
The team was friendly, helpful, considerate and professional
Value 0/10
The price represents value for money
Show All
 
 
Customer Review
 
I was given a quotation for solid wall insulation by FMTL which was approved on 25th Jan 2021. I submitted that to Green Home Grant and the voucher was issued on 10th June 2021, with an expiry date 08/09/2021. FMTL were also notified by Green Home Grant. I immediately forwarded the voucher details to FMTL expecting that the job would start soon. After that, numerous times I have been in touch with FMTL and I was told every time that work would be completed before voucher expiry. I received various reminders from Green Homes which I forwarded to FMTL immediately. As the initial expiry date was approaching I contacted the Green Homes to have that extended and it was extended to 30/11/2021. I then forwarded the extended voucher details to FMTL.

"FMTL have been consistently giving me assurances that the job will be completed before the voucher expiry. Even at that late stage, in the morning of the day (23/11/2021) when I received the cancellation letter, on the phone FMTL reassured me saying that the job will get completed though I was concerned about only a week remaining for the voucher to expire. Also the surveyor on 22/11/2021 reassured me that the job will be completed before the voucher expiry.

At no point FMTL shown any intention that they would not be able to complete the job before voucher expiry. As a result of FMTL's negligence and breach of the contract I have incurred a net financial loss of £4347.00 (grant fund contribution as they have failed to complete the job).

The company provided me quotation for external solid wall insulation and it was approved by green grant scheme. I had been waiting for the job to get completed but first voucher expiry date gone through on their false promise of work going to start soon, however I managed to get the expiry date extended by another 3 months by contacting green homes grant team. Everytime I contacted Fmtl they would promise me that the job would be completed before the expiry date. Even at the last week of second expiry date they had been assuring that the job would be done and I won’t lose the grant money. However, they failed to complete the job and as a result I lost substantial amount of approved grant."
 
 
Team:
communicated with followings: Nadeem Khan, Jackie Hopkins, Jacqueline Finn
 
 
 

Review 14 Jan 2021
Recommended by customer in N4 3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Internal wall insulation - installation of eco-cork boards

"Force Maintainance installed eco-cork insulation in my living room. I chose this firm to do the work as it is difficult to find installers who are comfortable working with these materials. I was very happy with the result and the professionalism of their staff, and I can already feel the benefit as the room is a lot warmer."
 
 
Team:
Jacqueline, Nadeem, Rumen
 
 
 
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