Caledonian Windows & Conservatories Ltd

Where reputations count.

13 Old Farm Road
Ayr
South Ayrshire
KA8 9ST

Windows & Doors

www.caledonianwindows.co.uk

Email This Business

Tel 01292 619 111
Mobile 0500 300 938

Listed under: Builders, Carpenters & Joiners / Carpentry & Joinery, Conservatories, Doors, Electricians, Garage Doors, Plasterers / Plastering / Renderers / Rendering, Roofers / Roofing, Windows / Window Fitters

93% recommended Rating 9.4/100
74 reviews since 2016

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 74 reviews since 2016

Quality	9.6/10
The quality of the work was as expected and agreed

Tidy	9.4/10
There was little disruption and the site was left clear and tidy

Service	9.4/10
The team was friendly, helpful, considerate and professional

Value	9.2/10
The price represents value for money

Recent Reviews

" Usual excellent service in spite of Covid rules. Thank you. One point! Can you correct our address on your file, we live at Number 6 - not 4! This error seems from the original contract and has cause...." more

" Always receive great service from this company." more

" Delighted with our Sunroom. Service and team, all helpful, friendly, site left clean and tidy. Certainly recommend to friends and family." more

" Satisfaction" more

About Us
Information provided by the business
Legal Name: Caledonian Windows & Conservatories Ltd.

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Review 30 Apr 2021 Recommended by customer in RA7 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of a new side door to domestic garage.

Cost: £975

"Usual excellent service in spite of Covid rules. Thank you. One point! Can you correct our address on your file, we live at Number 6 - not 4!
This error seems from the original contract and has caused you a bit of inconvenience I believe?
you evidently surveyed the wrong door and had it made.
Many thanks."

REPORT THIS REVIEW

Review 23 Apr 2021 Recommended by customer in KA7 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To supply and install roofline products.

"Always receive great service from this company."

Team:
Julian Stuart Tom Holly

REPORT THIS REVIEW

Review 25 Mar 2021 Recommended by customer in KA7 business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and install sunroom.

Cost: £16481

"Delighted with our Sunroom. Service and team, all helpful, friendly, site left clean and tidy.
Certainly recommend to friends and family."

REPORT THIS REVIEW

Review 14 Dec 2020 Recommended by customer in KA9 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace ten windows.

Cost: £3424

"Satisfaction"

REPORT THIS REVIEW

Review 14 Dec 2020 Recommended by customer in KA7 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New windows.

Cost: £4800

"Work took more time owning to wrong material, plus not enough material to finish the work."

REPORT THIS REVIEW

Review 2 Dec 2020 Recommended by customer in KA26 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New UPVC door.

2 x replacement sealed window units.

Cost: £1050

"Work completed well despite Covid restrictions site cleared and old units removed."

REPORT THIS REVIEW

Review 19 Nov 2020 Recommended by customer in KA7 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace windows and patio door.

Cost: £5200

"Windows were fitted in Dec 2019, However in March 2020-the hinges were not working properly after lockdown finished I contacted Caledonian Windows, and they replaced the hinges on all the windows. The new hinges are superior to the original and the team were great.

I would have no hesitation in recommending them to friends."

Team:
Ian Charlie

REPORT THIS REVIEW

Review 19 Oct 2020 Recommended by customer in KA9 My Age: 40 - 49 I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement french doors.

Cost: £1655

REPORT THIS REVIEW

Review 14 Oct 2020 Recommended by customer in KA7 My Age: 30 - 39 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fire replacement windows inc internal finish.

Cost: £2950

"Used Caledonian for my last house, and was automatic choice to use again. Made such a difference, I wish i'd got the whole house done at once. Neighbours comment on how good they look. Changed my mind after ordering on the internal finish-nothing was too much trouble, very helpful.
"

REPORT THIS REVIEW

Review 13 Oct 2020 Recommended by customer in KA6 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Windows to whole house plus front to back doors.

Cost: £6500

"Very happy, work undertaken professionally tidily by a nice bunch of men.

Can see the difference to our house and feel it in heat retention."

REPORT THIS REVIEW

Review 24 Sep 2020 Recommended by customer in KA19 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Leaded light window front of house and back stable door

Previous front door and side window.

Cost: £2250

"Cannot fault them brilliant guys both installing and office.

When they old get back to work after could and having a huge amount of back others to finish they did not rush the job.

Still having them back for more work."

Team:
Scott Michael

REPORT THIS REVIEW

Review 21 Sep 2020 Recommended by customer in KA7 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

A number of windows replaced really pleased with the end result.

Jason explained everything and kept in track regarding work.

REPORT THIS REVIEW

Review 21 Sep 2020 Recommended by customer in KA6 My Age: 70 + I'm: Female business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cost: £1800

REPORT THIS REVIEW

Review 13 Sep 2020 Recommended by customer in G78 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation lot floor back bedroom window

Installation of internal window between kitchen and conservatory.

Cost: £1414

"Originally ordered 17/2/2020 for installation early April Covid virus!

Contact with Stuart Reilly.

Installation dept mid July on his return agreed installation 10/8/2020 when windows available."

REPORT THIS REVIEW

Review 11 Sep 2020 Recommended by customer in KA7 My Age: 70 + My level of experience of similar services: Experienced I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

REPORT THIS REVIEW

Review 28 Aug 2020 Recommended by customer in KA6 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of new windows.

Cost: £2740

REPORT THIS REVIEW

Review 19 Aug 2020 Recommended by customer in KA10 My Age: 70 + I'm: Female I have known this business: 5 - 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 19 Mar 2020 Recommended by customer in KA7 My Age: 60 - 69 My level of experience of similar services: Above Average I have known this business: Over 10 years business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New front door and fanlight window

Cost: £1350

"Very professional company pleasure to deal with."

Team:
Ian

REPORT THIS REVIEW

Review 13 Mar 2020 Recommended by customer in KA1 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

5 windows
1 velux window
1 rock door
2 french doors

Cost: £5791

"Great job from start to finish all the team pleasant polite and good laughs too!"

Team:
Jason Jim Gavin

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Review 4 Mar 2020 Recommended by customer in KA7 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Caledonian Windows & Conservatories Ltd https://www.referenceline.com/windows_doors-in-ayr-caledonianwindowsconservatoriesltd-60328

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

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Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation Rock door

Cost: £2158

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