Dumfries Window Systems Ltd

Unit 8B Catherinefield Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PQ

Windows & Doors

Listed under:  Window Repairs, Windows / Window Fitters
100% recommended   Rating Dumfries Window Systems Ltd 9.7/100
23 reviews since 2020
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 23 reviews since 2020
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.4/10 Tidy Rating 9.4
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The price represents value for money

 
 
 
Recent Reviews 
 
" Clean tidy and helpful no mess to clean up or windows to dispose off , would recommend Dumfries Window Systems. "   more
 
" Excellent job, very tidy and professional, friendly staff"   more
 
" Mark was really good at explaining all the options and costs and David and Barry did a quick and efficient job of the install. I'm delighted with the process, and the windows. No hesitation in recomme...."   more
 
" Competitive price Good quality windows Arranged fitting date early to suit us Efficient and tidy fitter - job done in one day. All rubbish removed and hose left clean and tidy."   more
 
 
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Customer Reviews
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Review 6 Mar 2023
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 new windows fitted
 
Cost: £1746

"Clean tidy and helpful no mess to clean up or windows to dispose off , would recommend Dumfries Window Systems. "
 
 
 
 
Team:
David Gary
 
 
 


Review 6 Mar 2023
Recommended by customer in DG6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit 2X PVC windows as agreed
 
Cost: £1137

"Excellent job, very tidy and professional, friendly staff"
 
 
 
 
Team:
David Gary
 
 
 


Review 1 Feb 2023
Recommended by customer in DG5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit new double Glazed windows and doors front and back.
 
Cost: £8100
 
 
Team:
David Gary
 
 
 


Review 12 Dec 2022
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of eight old wooden windows with PVC/foil new ones (5 sash and case, 3 casement)
 
Cost: £6900

"Mark was really good at explaining all the options and costs and David and Barry did a quick and efficient job of the install. I'm delighted with the process, and the windows. No hesitation in recommending this firm. "
 
 
 
 
Team:
David Barry
 
 
 


Review 26 Oct 2022
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Three replacement UPVC windows.
 
Cost: £1223

"Competitive price
Good quality windows
Arranged fitting date early to suit us
Efficient and tidy fitter - job done in one day.
All rubbish removed and hose left clean and tidy."
 
 
 
 
Team:
David
 
 
 


Review 22 Jun 2022
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £1705

"David was very professional, doing an excellent job, and tidied up as he went along. He was recommended to us by a neighbour and I would not hesitate to recommend him to other friends."
 
 
 
 
Team:
David
 
 
 


Review 3 May 2022
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New front and back door and removal of old doors (March 22)
 
Cost: £1976

". Very happy with service from start to finish.
. Mark was very patient and ensured I was 100% happy with my choice.
. Mark explored various options in advance.
. The preparation/time was worth it and the doors were exactly as I requested and expected.
. Doors arrived and fitted earlier than expected.
. Very haPPY with installation and after service.
. Would have no hesitation in using service/company again.
Thank you."
 
 
 
 
 
 


Review 25 Apr 2022
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Windows and door renewed
 

"Excellent service from start to finish. Staff were polite and considerate work done very quickly and to a high standard. Would definately recommend to anyone and would use again for other work."
 
 
 
 
 
 


Review 19 Apr 2022
Recommended by customer in DG2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
9 windows and 2 composite door replacements
 
Cost: £6148

"Very good company kept in touch even with delays.
Tided up after work and able to leave key __ to our work commitments."
 
 
 
 
 
 


Review 21 Mar 2022
Recommended by customer in DH7
 My Age: 60 - 69 
 I'm: Male 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
New front door and side windows new DE patio doors
 
Cost: £3666

"Apart from the supply issues with the front door we were very happy with the work.
They could do with improving this clean up of the worksite."
 
 
 
 
Team:
David John Neil Mark
 
 
 


Review 24 Feb 2022
Recommended by customer in DG6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting windows and door.
 
Cost: £3475

"Very pleased with the work that was carried out. Done quickly and effiently."
 
 
 
 
Team:
David Kenny John
 
 
 


Review 26 Dec 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Windows - supply, and fit six white PVC window six clear glass, and X1 with obscure , gold handles, cills and PVC trim cost 2016
Front door - supply and fits Bannockburn door with kara design, gold handles and letterbox and finished with PVC trim cost 1150
 
Cost: £3166

"I am very pleased with the quality of the work and would highly recommend to other people. Mark was very helpful from the start. The door and windows were ordered separately, windows 3 wks later than the door but Mark arranged for all the work to be completed on the same day. The windows were fitted two months before the original estimated date this was much appreciated. David and Kenny were very helpful, professional, tidy and friendly and I felt relaxed with them in the house on my own. I was very impressed with the quality of their work.
Thanks very much."
 
 
 
 
Team:
David Kenny
 
 
 


Review 12 Oct 2021
Recommended by customer in DG12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit windows and doors.
 

"Friendly and helpful, hard working. Job was completed in three days."
 
 
 
 
Team:
Mark Robinson David Chalmers
 
 
 


Review 30 Aug 2021
Recommended by customer in DG12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit front composite door and rear PVC door.
 
Cost: £1902

"Excellent communication and quality of work. Would recommend."
 
 
 
 
Team:
Mark Robinson David Chalmers
 
 
 


Review 9 Aug 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows x 21 to a large three-storey semi-detached property plus new front door and associated works/disposal.
 
Cost: £8600

"Excellent throughout, carefully engaged, and in design offering alternatives and costs.
During works, excellent attitude very tidy.
Highly recommended."
 
 
 
 
Team:
David Mark Pym
 
 
 


Review 24 Jun 2021
Recommended by customer in DG12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Three windows
 
Cost: £980
 
 
Team:
David Chalmers Pym Hughes
 
 
 


Review 19 Jun 2021
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Outsode doors.
 
Cost: £850

"We are very happy with the firm, great service confirm and job was done very well. 100% we would recommend them to anyone and we are planning to use them in the future."
 
 
 
 
Team:
Mark David
 
 
 


Review 27 Nov 2020
Recommended by customer in DG12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New composite door fitted.
 

"The job done by Mark and Jim was done to a high standard and done to our satisfaction."
 
 
 
 
Team:
Mark Jim
 
 
 


Review 26 Oct 2020
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
9 double glazed windows.
 
Cost: £30038
 
 
Team:
Mark David Pim
 
 
 


Review 13 Sep 2020
Recommended by customer in DG12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace all the windows and doors.
 
Cost: £4400

"Did a really good job, very friendly and professional"
 
 
 
 
Team:
Mark David Pim Neil
 
 
 

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