Dumfries Window Systems Ltd

Unit 8B Catherinefield Industrial Estate
Dumfries
Dumfries & Galloway
DG1 3PQ

Windows & Doors

Listed under:  Window Repairs, Windows / Window Fitters
100% recommended   Rating Dumfries Window Systems Ltd 9.7/100
12 reviews since 2020
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 12 reviews since 2020
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I am very pleased with the quality of the work and would highly recommend to other people. Mark was very helpful from the start. The door and windows were ordered separately, windows 3 wks later than ...."   more
 
" Friendly and helpful, hard working. Job was completed in three days."   more
 
" Excellent communication and quality of work. Would recommend."   more
 
" Excellent throughout, carefully engaged, and in design offering alternatives and costs. During works, excellent attitude very tidy. Highly recommended."   more
 
 
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Customer Reviews
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Review 26 Dec 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows - supply, and fit six white PVC window six clear glass, and X1 with obscure , gold handles, cills and PVC trim cost 2016
Front door - supply and fits Bannockburn door with kara design, gold handles and letterbox and finished with PVC trim cost 1150
 
Cost: £3166

"I am very pleased with the quality of the work and would highly recommend to other people. Mark was very helpful from the start. The door and windows were ordered separately, windows 3 wks later than the door but Mark arranged for all the work to be completed on the same day. The windows were fitted two months before the original estimated date this was much appreciated. David and Kenny were very helpful, professional, tidy and friendly and I felt relaxed with them in the house on my own. I was very impressed with the quality of their work.
Thanks very much."
 
 
 
 
Team:
David Kenny
 
 
 


Review 12 Oct 2021
Recommended by customer in DG12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit windows and doors.
 

"Friendly and helpful, hard working. Job was completed in three days."
 
 
 
 
Team:
Mark Robinson David Chalmers
 
 
 


Review 30 Aug 2021
Recommended by customer in DG12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit front composite door and rear PVC door.
 
Cost: £1902

"Excellent communication and quality of work. Would recommend."
 
 
 
 
Team:
Mark Robinson David Chalmers
 
 
 


Review 9 Aug 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows x 21 to a large three-storey semi-detached property plus new front door and associated works/disposal.
 
Cost: £8600

"Excellent throughout, carefully engaged, and in design offering alternatives and costs.
During works, excellent attitude very tidy.
Highly recommended."
 
 
 
 
Team:
David Mark Pym
 
 
 


Review 24 Jun 2021
Recommended by customer in DG12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three windows
 
Cost: £980
 
 
Team:
David Chalmers Pym Hughes
 
 
 


Review 19 Jun 2021
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outsode doors.
 
Cost: £850

"We are very happy with the firm, great service confirm and job was done very well. 100% we would recommend them to anyone and we are planning to use them in the future."
 
 
 
 
Team:
Mark David
 
 
 


Review 27 Nov 2020
Recommended by customer in DG12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New composite door fitted.
 

"The job done by Mark and Jim was done to a high standard and done to our satisfaction."
 
 
 
 
Team:
Mark Jim
 
 
 


Review 26 Oct 2020
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 double glazed windows.
 
Cost: £30038
 
 
Team:
Mark David Pim
 
 
 


Review 13 Sep 2020
Recommended by customer in DG12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace all the windows and doors.
 
Cost: £4400

"Did a really good job, very friendly and professional"
 
 
 
 
Team:
Mark David Pim Neil
 
 
 


Review 20 Jul 2020
Recommended by customer in DG12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit fascias soffits gutters.
 
Cost: £3578

"Good job done on time."
 
 
 
 
Team:
Mark
 
 
 


Review 2 Jul 2020
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double glazed UPVC windows to front side and back of house
 
Cost: £2880

"Mark and David from Dumfries windows systems did a great job from start to finish and kept us up to date with timescales. We are really pleased with their work and our new windows"
 
 
 
 
Team:
Mark Robinson David Chalmers
 
 
 


Review 12 Mar 2020
Recommended by customer in DG12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house of new windows, pvc doors, composite front door and sunroom including sliding doors.

"I wanted to choose a local business. Mark was friendly, professional and informative.
I received brochures to help select my windows and doors alongside advice from Mark on what windows and doors would work/look best for our house.
I received a quote quickly with an estimate of when the work would start. There was no pressure to use their company.
They were tidy and the standard of work was fantastic.
I would recommend this company!!"
 
 
Team:
Mark
 
 
 

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