Horizon (Dumfries) Ltd

5 King Street
Dumfries

DG2 9AN

Windows & Doors

Listed under:  Double Glazing, Fascias, Bargeboards & Soffits, Garage Doors, Gutters / Guttering, UPVC Windows & Doors, Windows / Window Fitters
99% recommended   Rating Horizon (Dumfries) Ltd 9.8/100
135 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 135 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" Very satisfied with the work done. Quote give the service was the best every aspect of the work and cost explained in detail could not be more pleasing. Will recommend Alex 7 Barry if any one I know ...."   more
 
" Excellent experience from start to finish. CLear and informative first measure and quote. Second measurement check done which is always a good sign. The two men who carried out the work were pleasant...."   more
 
" Would recommend Horizon in Dumfries and will be getting them again for future work."   more
 
" What can I say, the whole job were done in one day, no mess just a brilliant job by both men. 10/10"   more
 
 
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Customer Reviews
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Review 26 Jul 2022
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
One casement window in white PVC. Clear low and Argon 28mm glass unit fire esc hinges white non locking handle.
 
Cost: £540

"Very satisfied with the work done. Quote give the service was the best every aspect of the work and cost explained in detail could not be more pleasing. Will recommend Alex 7 Barry if any one I know that are getting windows fitted."
 
 
 
 
Team:
Alex Barry
 
 
 


Review 6 Jul 2022
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace and fit three windows and remove all old windows.
 
Cost: £2350

"Excellent experience from start to finish. CLear and informative first measure and quote. Second measurement check done which is always a good sign.
The two men who carried out the work were pleasant and got on with the work in a professional and tidy way.
All was cleaned up spic and span.
Well done to all at Horizon Windows."
 
 
 
 
Team:
Enid Sutcliffe
 
 
 


Review 24 Jun 2022
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4x double glazed windows also PVC sills fitted
 
Cost: £2700

"Would recommend Horizon in Dumfries and will be getting them again for future work."
 
 
 
 
 
 


Review 27 Apr 2022
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit two doors
 
Cost: £2940

"What can I say, the whole job were done in one day, no mess just a brilliant job by both men.
10/10"
 
 
 
 
Team:
Barry John
 
 
 


Review 25 Apr 2022
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit PVC front door
 
Cost: £1260

"Work was completed satisfactorily"
 
 
 
 
 
 


Review 21 Feb 2022
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Change of windows
 
Cost: £1330

"Second time we use this company, they are very efficient, friendly and reliable."
 
 
 
 
 
 


Review 24 Aug 2021
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New front bay window
 
Cost: £1760

"used many times, always excellent work and always friendly, polite helpful"
 
 
 
 
Team:
Barry
 
 
 


Review 21 May 2021
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £1095

"* Timing delayed due to covid."
 
 
 
 
Team:
Barry John
 
 
 


Review 6 May 2021
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Two white PVC casement windows
 
Cost: £850

"Two very pleasant guys. Maintained social distancing. Job more complex than first thought due to the installation of the original windows many years ago. No extra charge for this. Did the job as quickly as they could due to Covid issues."
 
 
 
 
 
 


Review 12 Feb 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New windows and doors fitted throughout house.
 

"Couldn't recommend highly enough, the work carried out was excellent. Price quoted was what we paid. Excellent service."
 
 
 
 
 
 


Review 28 Dec 2020
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New windows supplied and fitted
 
Cost: £3195

"Very competative quote very friendly staff.

Excellent quality of work.

We were well informed of all work.

Very tidy workmen.

We are very happy with all work done.

Have recommended to others."
 
 
 
 
Team:
Barry Scott John Mcgarrie
 
 
 


Review 25 Oct 2020
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of double glazed windows for bedroom and bathroom.
 
Cost: £750

"We are absolutely thrilled with our new windows.

Our old ones (from another company) were drafty and leaked everytime it rained.

We are actually looking forward to the winter this year knowing that there will be no more drafts or leaks. We chose rosewood outside and white inside which has brightened up our rooms so pleased!"
 
 
 
 
Team:
Barry John
 
 
 


Review 22 Sep 2020
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £915
 
 
 
 


Review 7 Feb 2020
Recommended by customer in DG6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
14 white PVC cerements 1 combination door and surround.
1 white green composite door and surround.
 
Cost: £7815

"Alex and Barry arrived at the suggested time for 6 days fitting. All floors covered when appropriate.
Work completed as specified daily.
All rubbish removed and left clean and clear daily highly recommend."
 
 
 
 
Team:
Barry Alex
 
 
   Business Reply:

Thank you for you recommendation.
 


Review 27 Jan 2020
Recommended by customer in DG9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of old windows and doors.
Replacement of 4 windows and 2 doors with new UPVC items
 
Cost: £5740

"All work were carried out to a high standard of fit and finish and very pleased with result."
 
 
 
 
Team:
Alex Barry
 
 
   Business Reply:

Thank you Mr M . Glad you happy with the work .
 


Review 2 Dec 2019
Recommended by customer in D61
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace 3 PVC windows
 
Cost: £1260

"Alex came round within an hour of my initial enguiry. When received quote did not try anyone else as was so reasonable.
Windows replaced within one day.
Work done very professional absolutely nothing to clear up afterwards
Very impressed with service
Thank you"
 
 
 
 
 
   Business Reply:

Thank You Sandra. Alex and Barry are very good and always try to leave the place Tidy
 


Review 15 Nov 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of windows.
 

"Excellent service from start to finish from sales and office staff as well as fitting staff. "
 
 
 
 
 
   Business Reply:

Thank you for your comments . Always a pleaseure working for you both
 


Review 4 Nov 2019
Recommended by customer in DG7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
5 replacement UPVC windows remove chimney sleeve and make Sunroom roof good.
 
Cost: £2479

"From start to finish Alex, Angela and Barry have been wonderful.
Angela kept us informed every step of the way.
Would recommend Horizon do anyone requiring windows and doors. "
 
 
 
 
 
   Business Reply:

Thank you for your feed back Susan. Always a pleasure working with you.
 


Review 28 Oct 2019
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of new bathroom window and removal of old one.
 
Cost: £400

"Great customer service, prompt quick and efficient work. Very tidy work from fitter Barry. "
 
 
 
 
Team:
Barry
 
 
   Business Reply:

Thank you for your kind comments and also for allowing Jimmy Bones to give Barry a wee hand. look forward to see you soon for the rest of your windows.
 


Review 11 Oct 2019
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Installation of 6 new upvc windows.
 

"Minimum intrusion tidy work
Very short delay between order and completion of work.
very pleased with outcome. "
 
 
 
 
 
   Business Reply:

Thank you for your comments. We must apologise for the delay in getting the fitting completed. We have been exceptionally busy over the last few months. Thank you soo much for your patience.
 

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