John Payne (Westcombe Park)

11 Stratheden Parade, Blackheath
LONDON

SE3 7SX
51.4768, 0.0194

Estate Agents

www.johnpayne.com

westcombepark@johnpayne.com

020 8858 6101

020 8269 0469

Listed under: Estate Agents - Residential Sales

100% recommended: 9.3/10
18 reviews since 2007

Satisfaction Ratings

Overall Rating		9.3/10

Professional		9.3/10

Knowledgeable		9.2/10

Friendly		9.3/10

Helpful		9.3/10



Code of Practice

Sellers: Ombudsman	75%

Sellers: Fees	100%

Sellers: Buyer services	64%

Sellers: Particulars	92%

Sellers: Viewing	100%

Sellers: Offers	100%

Sellers: Marketing	92%

Buyers: Ombudsman	60%

Buyers: Marketing	50%

Buyers: Accuracy	100%

Buyers: Offer	100%

Recent Reviews

" First class service & advice along the way. All people I dealt with at John Payne knew my details & were consistently efficient. Always pleasant & pro...." more

" Efficient service from start to finish. Would thoroughly recommend." more

" Professional, kept us informed, polite, reliable." more

" Allowed us to view the property numerous times (including weekends) even after the offer was accepted. Liaised with vendors solicitors on our behalf. ...." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: John Payne (Westcombe Park) Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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REVIEWS LISTED BELOW
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Review 30 Apr 2012 Recommended by customer in London, SE3 51.4778, 0.0211 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £238000

Satisfaction Ratings

Overall Rating

9/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		8/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

2 bed conversion flat.

Review 15 Mar 2012 Recommended by customer in London, SE7 51.4778, 0.0327 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £277000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

End of terrace- 3 bed- ground floor, garden(10m). Front drive for 2 cars. Situated on a side road, wide, tree lined. Modern kitchen & bathroom/general decor.

"First class service & advice along the way. All people I dealt with at John Payne knew my details & were consistently efficient. Always pleasant & proactive from start to finish = 7 months. Service received was outstanding!"

Review 1 Feb 2012 Recommended by customer in London, SE3 51.4732, 0.0349 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Efficient service from start to finish. Would thoroughly recommend."

Review 11 Jan 2012 Recommended by customer in London, SE3 51.4755, 0.0311 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £278000

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		8/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

2 bed flat, split level, in converted period property off road parking. Main road location.

"Professional, kept us informed, polite, reliable."

Review 9 Jan 2012 Recommended by customer in London, SE3 51.4755, 0.0311 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £278000

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Professional		8/10
The firm acted professionally at all times

Knowledgeable		7/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

2 bed maisonette (1st & 2nd floor), period conversion, Blackheath.

"Allowed us to view the property numerous times (including weekends) even after the offer was accepted. Liaised with vendors solicitors on our behalf. Very helpful."

Review 20 Nov 2011 Recommended by customer in London, SE3 51.4760, 0.0274 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £429000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Customer Review

3 bed large Victorian house in Blackheath.

"From the moment John Payne agents gave a valuation of the property they were very professional. I got quotes from 3 estate agents, their knowledge professionalism was at a very high standard. I would use John Payne again. I would certainly recommend them. Excellent throughout the whole sale cannot fault them at all."

Review 19 Oct 2011 Recommended by customer in London, SE7 51.4804, 0.0246 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £484500

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

Four bedroom terraced family house in a residential street.

"The property had just been taken on by the agent and was shown to us after they had taken us to a similar property in a near by street. We saw the properties again a week later, and made our offer."

Review 13 Oct 2011 Recommended by customer in London, SE3 51.4770, 0.0165 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £490000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

3 bed flat, garden, leasehold.

"Very good"

Review 1 Oct 2011 Recommended by customer in London, SE3 51.4718, 0.0393 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £287500

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

1930’s semi in South East London. Off street parking / garage. V nice garden. Many original 30’s features.

"Viewings put forward offers etc. liaise with vendor and our solicitor & broker (mortgage)."

Review 21 Sep 2011 Recommended by customer in London, SE3 51.4770, 0.0165 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £1175000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Semi detached period five bedroom house retaining many features. Walled south facing garden. Off street parking for 4 cors.

"They were very knowledgeable & professional throughout."

Review 21 Sep 2011 Recommended by customer in London, SE7 51.4804, 0.0246 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £485000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Terraced house in Charlton SE7 3 bed & loft conversion & refurnished.

"Estimated higher price than other agents and achieved it (98%). Excellent company all round not Spivey like Felicity Lord or Foxtons!"

Review 23 Sep 2007 Recommended by customer in London, SE3 51.4783, 0.0236 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £303000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Marketing

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

"Very happy with all aspects of buying our house they continued to keep us updated even after the offer had been accepted and contracts exchanged."

Review 10 Sep 2007 Recommended by customer in London, SE7 51.4829, 0.0324 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Alan and Anne Marie at John Payne were 100% polite, very amicable and most importantly professional."

Review 28 Aug 2007 Recommended by customer in London, SE3 51.4798, 0.0085 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532

Satisfaction Ratings

Overall Rating

8/10

Show All


Professional		8/10
The firm acted professionally at all times

Knowledgeable		8/10
The firm showed a good knowledge of local market conditions

Friendly		8/10
The staff are friendly and give clear and helpful information

Helpful		8/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Polite, helpful and considerate. Always on time with appointments and gave good notice of viewings."

Review 22 Aug 2007 Recommended by customer in London, SE3 51.4756, 0.0137 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £340500

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		8/10
The firm showed a good knowledge of local market conditions

Friendly		8/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Excellent agent, helpful at all stages of the process."

Review 21 Aug 2007 Recommended by customer in London, SE3 51.4783, 0.0236 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £303000

Satisfaction Ratings

Overall Rating

8/10

Show All


Professional		8/10
The firm acted professionally at all times

Knowledgeable		8/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		7/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"My house proved very difficult to sell due to damp problems. Several previous estate agents had let me down. John Payne gave me a more personal and reliable service. I was very happy with them."

Review 21 Aug 2007 Recommended by customer in London, SE3 51.4825, 0.0184 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532

Satisfaction Ratings

Overall Rating

6.8/10

Show All


Professional		6/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		6/10
The staff are friendly and give clear and helpful information

Helpful		6/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Review 20 Aug 2007 Recommended by customer in London, SE3 51.4720, 0.0331 business John Payne (Westcombe Park) http://www.referenceline.com/estate_agents-in-london-johnpaynewestcombepark-13532	Cost: £300000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Very satisfied with the service provided."