Jamie Briggs Removals & Storage Ltd

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

51.9339, -1.2594

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.4/10
433 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.4/10 Overall Rating 9.4/10
Based on 433 reviews since 2008
 
 
 
Sales & Support
9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery
9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service
9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value
9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I dealt with Sharon Almond at all times and found her very efficient, friendly and helpful. Nothing was too much trouble. I also stored boxes, furniture and mirrors with Jamie Briggs and everything ...."   more
 
" We found the staff very professional fromanner start to finish and would definitely recommend the company to others"   more
 
" Three companies were approached, all BAR members so much of the 'code of practice' and other features were obtained from the BAR website. In addition all terms and conditions were provided so we rea...."   more
 
" Jamie Briggs have always been prompt and efficient, and this time was no exception. I would prefer to use their services if ever I have to move again."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 90%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 83%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 79%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 12
boxes 19
Briggs 99
brilliant 19
care 18
careful 17
certainly 12
considerate 11
Courteous 20
crew 12
damage 10
definitely 29
delighted 10
didnt 9
easy 10
efficient 49
efficiently 12
Excellent 79
experience 15
extremely 23
fantastic 11
finish 12
free 10
friendly 47
friends 24
furniture 18
good 44
great 29
guys 21
happy 28
hard 23
hardworking 10
help 12
helped 9
helpful 72
highly 23
Jamie 92
packing 27
pleased 29
polite 61
professional 39
really 23
recommend 85
recommended 34
removal 49
removals 24
service 109
stressful 19
team 71
Thank 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Review 26 Jun 2017
Recommended by customer in W6 0
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.4964, -0.2282
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
I have used Jamie Briggs many times for moving, they also stored my things for me until I needed them. Sharon and her team were efficient, friendly and did a really good job. I would highly recommend Jamie Briggs particularly if you have antiques, they took great care.

" I dealt with Sharon Almond at all times and found her very efficient, friendly and helpful. Nothing was too much trouble.
I also stored boxes, furniture and mirrors with Jamie Briggs and everything was kept in good condition, I did at times go to the storage warehouse, everything was always organised so I could rummage through my things.
A good company, well run.
highly recommend them.

"
 
 
 
 


Review 26 Jun 2017
Recommended by customer in OX26
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.8915, -1.1354
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A very comfortable experience

" We found the staff very professional fromanner start to finish and would definitely recommend the company to others "
 
 
Team:
Wayne, Dan + 1
 
 
 


Review 15 Jun 2017
Recommended by customer in M20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.4305, -2.2259
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move from South Northamptonshire to Manchester with 2 delivery and offload locations.
 
Cost: £2220
 

" Three companies were approached, all BAR members so much of the 'code of practice' and other features were obtained from the BAR website. In addition all terms and conditions were provided so we read them. Price and method were agreed and everything went to plan. It was a two day operation with packing and loading on day 1 and transport and offload on day 2.
The guys were prompt, polite, careful and operated with efficiency. They showed patience when we were slightly indecisive and helped us smoothly throughout the process.
They arrived at the first offload location some considerable time before us as we encountered slow traffic on the M6. However, this did not concern them and assured us that all was fine. They worked diligently until the last item was unloaded and still asked if there was anything else they could do.
We felt assured and confident throughout the process.

"
 
 
Team:
Greg who was with us for the 2 days, Mike on day 1 and Wayne on day 2. I hope I've remembered their names correctly.
 
 
 


Review 10 Jun 2017
Recommended by customer in OX12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.5891, -1.4272
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
It was not a move, but the disposal of items left in storage from the move 2 years ago.

" Jamie Briggs have always been prompt and efficient, and this time was no exception. I would prefer to use their services if ever I have to move again. "
 
 
Team:
Dawn and Paul
 
 
 


Review 1 Jun 2017
Recommended by customer in OX15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.0386, -1.4507
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move from my property into storage for 4 months then into my new home 150 miles away.

" Smooth , Courteous and Highly efficient.
I commend the hardworking team at Jamie Briggs equally in the office as ion the Van .
"
 
 
Team:
Paul Paul Jacob and ? Megan
 
 
 


Review 14 May 2017
Recommended by customer in OX2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7515, -1.2794
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was a substantial move from a country cottage to a house in the centre of Oxford.It required careful packing and removal.

" Jamie Briggs were very professional throughout the process from the original visit to the removal itself. The cost was competitive and I would thoroughly recommend their services. "
 
 
 
 


Review 8 May 2017
Recommended by customer in OX75
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.9441, -1.5418
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a 4,000 sq ft house so it was a big move. The new house is almost as big but the access to it was tricky.
 
Cost: £3800
 

" The guys remained cheery and friendly at all times. No breakages either. I really would recommend them.
Thanks Guys
Gabrielle "
 
 
 
 


Review 6 May 2017
Recommended by customer in TF9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.9190, -2.3887
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
Cost: £2500
 

" Day one five guys turned up to pack the two removal vans. They were very efficient, friendly and polite. They were careful with our property. Two of the guys drove the vans from Oxfordshire to Staffordshire, while the other guys returned to base. On arrival they unpacked just enough to make us comfortable for the night.

The next day the guys worked like trogens to unpack the rest of our property, all the time checking were we wanted stuff put in the house and gardens. Again they were very efficient, polite and friendly. We have fully unpacked now, not one breakage or scratch on our furniture.

We would recommend Jamie Briggs to anybody in a flash.

Thank you to all the Staff at Jamie Briggs

Graeme and Josie

Excellent "
 
 
Team:
Forgotten the names!!!
 
 
 


Review 3 Apr 2017
Recommended by customer in OX2

 I'm: Male 

51.7576, -1.2690
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Office move for my antiquarian books business - about 3500 books in total.
 
Cost: £800
 

" Excellent service from beginning to end. "
 
 
Team:
Paul and George
 
 
 


Review 3 Apr 2017
Recommended by customer in ox28
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7866, -1.4824
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a 4 Bed detached moving to 5 bed detached
 
Cost: £1675
 

" Moving is always a stressful time, but Jamie Briggs removals certainly made it much easier.
From start to finish there we're prefect. Sharon and Dawn in the office were always very helpful to the guys who moved us.(Keith, Wain and Ross)

I was so impressed with the efficiency, the speed and the dedication to the job.

I will be recommending them to anyone that asks

thank you again "
 
 
 
 


Review 19 Mar 2017
Recommended by customer in S72
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
53.5656, -1.4085
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
General house move, with the drivers out overnight

" The boys were brilliant, worked hard and very professional in what they did, also could have a laugh with them. "
 
 
 
 


Review 17 Mar 2017
Recommended by customer in OX15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9818, -1.2873
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From a 3/4 bed terrace Cotswold stone cottage, 3 floors and narrow staircase with awkward angles and no off road parking to a detached 4 bed modern house with plenty of off road parking.

" We could not have been more pleased and happy with Jamie Briggs removals. The team of men who came were polite, sensitive and respectful. It can be a stressful and emotionally time leaving a house you know and love to another that you don't know, but the team made our move so so much easier and pleasent. They took the stress and worry out of everything. They were so considerate and careful with everything. They worked silently, quickly and efficiently and nothing was ever a problem or difficult. I felt very happy to have them in our house as we cleaned and went through the whole experience and emotions of packing. I would highly highly recommend Jamie Briggs and I could not be more happy with the job they did. Every penny it cost was worth it. They are lovely polite and I was so happy with the service they provided. A big thumbs up from us! "
 
 
Team:
Wayne, Greg, Jacob and some others
 
 
 


Review 12 Mar 2017
Recommended by customer in CH66
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.2835, -2.9465
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
moving 3 hours away. straight forward move.

" friendly company, did a great job. "
 
 
 
 


Review 10 Mar 2017
Recommended by customer in OX16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0584, -1.3376
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Family home move, including packing, from village to town location. Various antiques, large items of furniture, artwork and ceramics.
 
Cost: £3500
 

" Good job. Excellent, well-trained and polite staff. Packing made the process as painless as possible and unloading was carried out quickly and carefully. "
 
 
 
 


Review 10 Feb 2017
Recommended by customer in OX29
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.7464, -1.3984
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was from a detached modern house on a housing estate to a 400 year old period cottage.
 
Cost: £950
 

" We have used Jamie Briggs several times for removals and they didn't let us down this time. The gang arrived at 8.30am and were packed up from our 4 bed house by 12pm. Luckily we were able to pick the keys up to our new property at the same time, so by the time the gang had lunch we had unlocked our new house and checked everything over. They struggled a little bit with the winding stairs in our 400 year old cottage, but managed to get everything up the stairs that we needed. The gang were very efficient and were finished unloading by 4.30. Perfect timing, just before it got dark! "
 
 
Team:
Martin, Gavin & George
 
 
 


Review 3 Feb 2017
Recommended by customer in OX27
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.9237, -1.1443
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bedroom to 2 bedroom house collection only but they did help to pack last items
 
Cost: £770
 

" All in firm via tekephone or face to face really helpful and polite. The removal guys turned up on time and went over and above to get everything moved out and moved in before it got too late. More help turned up in the afternoon and they were lovely. "
 
 
Team:
Sorry can't remember as it has been a very busy period
 
 
 


Review 23 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Excellent service, absolutely delighted with all aspects of the move. "
 
 
 
 


Review 15 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Our removal was handled with absolute professionalism from start to finish - and with lots of smiles from everyone involved. Jamie Briggs made our move as stress free as it possibly could be . I cannot recommend them highly enough - indeed I already have recommended them!! "
 
 
 
 


Review 14 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Impeccable service. "
 
 
 
 


Review 3 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Our move was very stressfull, due to the solicitors and money lenders of our buyer. Jamie Briggs team were excellent. We exchanged at 10am and they were with us by 10.30. Packed and moved by the next day. There was a problem with getting a massive lorry up a very narrow and bendy lane. But they saw to it that we had at least our bed for the night and then early next day a smaller van arrived and we got moved in. Really can not thank Stevo, Neil Cox and Jack enough. They were amazing. "
 
 
 
 

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