Jamie Briggs Removals & Storage Ltd

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

51.9339, -1.2594

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.4/10
453 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 453 reviews since 2008
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Absolutely fantastic from start to finish- wouldn't hesitate to recommend Jamie Briggs to those wanting a smooth and stress free move."   more
 
" Having had no previous experience of removers and it being a stressful time I found the 2 men very helpful and efficient"   more
 
" This is the third time we have used Jamie Briggs Removals for a home move - highly recommend them!!"   more
 
" We had been living at my Mother-in Law's for 8 weeks as we had to keep our buyers happy when another house fell through. We had very short notice for our move and I rang around and made contact with ...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 84%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 12
boxes 21
Briggs 108
brilliant 20
care 18
careful 20
certainly 12
cheerful 10
considerate 11
courteous 23
crew 15
damage 11
definitely 30
delighted 10
despite 10
Didnt 10
easy 10
efficient 50
efficiently 13
Excellent 84
experience 19
extremely 25
fantastic 14
finish 13
free 12
Friendly 49
friends 24
furniture 20
good 44
great 31
guys 27
happy 29
hard 24
hardworking 13
helpful 76
highly 25
Jamie 101
packing 27
pleased 30
polite 66
professional 41
really 25
recommend 92
recommended 34
Removal 52
Removals 26
service 111
stressful 23
team 75
Thank 33
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Nov 2017
Recommended by customer in Ox12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.6326, -1.4170
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move family of three and pets from 3 bed property to similar sized one 10 miles away.

"Absolutely fantastic from start to finish- wouldn't hesitate to recommend Jamie Briggs to those wanting a smooth and stress free move."
 
 
Team:
Dan, Paul and one other but I'm afraid I can't remember his name.
 
 
 


Review 21 Nov 2017
Recommended by customer in Ox2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7703, -1.2597
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There was a set of shelves in the dining room which I wanted to take which did not fit through the door but they dismantle d them and we were able to take them which I was very pleased about.

"Having had no previous experience of removers and it being a stressful time I found the 2 men very helpful and efficient"
 
 
Team:
Am afraid I cannot remember one older and one younger
 
 
 


Review 21 Nov 2017
Recommended by customer in OX17

 I'm: Male 

52.1185, -1.2083
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Professional, efficient and reliable.

"This is the third time we have used Jamie Briggs Removals for a home move - highly recommend them!!"
 
 
Team:
Julian, Dawn + 5 team members for removals - Thank you!
 
 
 


Review 10 Nov 2017
Recommended by customer in OX5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8539, -1.2700
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed House to another in Kidlington area.
 
Cost: £610
 

"We had been living at my Mother-in Law's for 8 weeks as we had to keep our buyers happy when another house fell through. We had very short notice for our move and I rang around and made contact with Jamie Briggs.The whole experience was a positive one and the two guys that helped us were very professional and made the day much less stressful than it could have been. I would use Jamie Briggs again for sure.

Thank you, Ian & Ruth.

"
 
 
 
 


Review 3 Nov 2017
Recommended by customer in CV36
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0541, -1.6254
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed, 3 storey terrace to a 4 bed 3 storey detached. It was a very wet day and stressful as we were exchanging and completing on the same day
 
Cost: £912
 

"Moving house is an extremely stressful experience, made even more stressful when we are having to exchange contracts and complete on the same day. At one point on the morning of the move I still hadn't had confirmation that we had exchanged contracts let alone confirmation we were definitely moving yet all my possessions were already being loaded into the lorry.
The team that Jamie Briggs sent were fantastic. The weather was wet and miserable yet they made sure my carpets and flooring were protected. They were cheerful, polite, helpful and courteous. Keith, Martin and Keiran made a stressful day much easier. They worked hard and really earned their money yet nothing was too much trouble. Busan and George were at my partners house loading his belongings and when we got to our new home the two teams worked well together to get our belongings into the new house and to the right rooms without any stress, despite the wet weather."
 
 
Team:
Keith, Kieran, Martin, Busan and George
 
 
 


Review 18 Oct 2017
Recommended by customer in DT4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.6089, -2.4721
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from witney to weymouth, your guys were very polite and friendly this is the second time we have used your company, both time all items packed by you, which we were really pleased with. Thank you to you and your staff
 
Cost: £2990
 

"We were really pleased with our first move wiith you, thats why we had no hesitation of useing your services for the second time. Everythink packed perfect, would nit hesitate to highly recommend your company to anybody."
 
 
Team:
Gavin, Martin & Keran
 
 
 


Review 2 Oct 2017
Recommended by customer in OX15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.0831, -1.4617
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 4 bedroom house to a slightly large property and Jamie Briggs came in with a very competitive quote and the team were absolutely faultless... nothing was damaged and they did everything with polite professionalism.

"Excellent! I have only positive things to say about their entire process and would strongly recommend."
 
 
Team:
I do not recall their names - sorry!
 
 
 


Review 15 Sep 2017
Recommended by customer in PL14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.4458, -4.4792
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move from Oxfordshire to Cornwall over 3 days.
 
Cost: £3000
 

"This was our second move by Jamie Briggs. Service excellent as ever.

Staff were consistently polite, careful and hardworking. No problems at all, and even cheerful when we occasionally changed our minds about where to put things!

Thoroughly recommend."
 
 
Team:
Paddy and Dusan
 
 
 


Review 26 Aug 2017
Recommended by customer in CT1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2701, 1.1065
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent. Your staff were helpful and caring and made a very stressful time easier especially as we are both over 80. Thank you so much.

"You cannot improve as your quality of staff are excellent. Nothing was too much trouble and most of all they were punctual."
 
 
Team:
Gavin, Adam, harry and Jack
 
 
 


Review 23 Aug 2017
Recommended by customer in NN29
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.2223, -0.6734
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Banbury to Wellingborough on August 21st.
 
Cost: £1500
 

"The crew that carried out my move were brilliant. Worked very efficiently. Nothing was too much trouble.

The brought extra boxes and proper wrapping paper for mirrors and pictures. Didn't stop for tea breaks and were courteous and polite at all times."
 
 
Team:
Gav, Dusan, Tom and Harry.
 
 
 

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