Jamie Briggs Removals & Storage Ltd

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

51.9339, -1.2594

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.4/10
464 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 464 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team did an excellent job - they turned up early, packed efficiently and protected fragile items. They were extremely helpful at the other end too including putting furniture back together and ens...."   more
 
" Excellent service from the initial meeting, estimation of volume/space required, delivery of boxes and packing materials to the actual removal team on the day. Collection of empty boxes after the move...."   more
 
" Your removal men were extremely helpful: brilliant!"   more
 
" The removal company were excellent, the guys were well mannered helpful and took great care of our possessions. I'd definitely recommend them to friends in the future ."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 84%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 81%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 12
belongings 11
boxes 22
Briggs 112
brilliant 21
care 20
careful 21
certainly 12
cheerful 10
considerate 11
courteous 23
crew 15
damage 11
definitely 32
delighted 10
despite 10
didnt 10
easy 12
efficient 51
efficiently 13
Excellent 87
experience 19
extremely 27
fantastic 15
finish 13
free 12
friendly 51
friends 26
furniture 20
good 45
great 32
guys 29
happy 30
hard 25
helpful 79
highly 26
Jamie 105
packing 29
pleased 30
polite 67
professional 42
really 27
recommend 95
recommended 35
removal 55
Removals 27
service 115
stressful 23
team 76
Thank 34
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jan 2018
Recommended by customer in HP23
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7903, -0.6703
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving contents of a 2 bed house plus storage in garage and outbuildings to another house an hour away.
 
Cost: £768
 

"The team did an excellent job - they turned up early, packed efficiently and protected fragile items. They were extremely helpful at the other end too including putting furniture back together and ensuring we were happy with everything. In summary, they did an excellent job for a good price."
 
 
 
 


Review 10 Jan 2018
Recommended by customer in ox25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.9294, -1.2801
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move of 4 bed property to a 3 story 4 bed property around 15 miles distance. We had 2 very nervous cats who were in the old and new property on the day of the move. The removal team were very accommodating and careful as we needed to keep them safe in one room during the loading/unloading to ensure they did not get outside and run away.
 
Cost: £984
 

"Excellent service from the initial meeting, estimation of volume/space required, delivery of boxes and packing materials to the actual removal team on the day. Collection of empty boxes after the move also carried out very quickly.

We would highly recommend Jamie Briggs Removals to all our friends and family."
 
 
 
 


Review 22 Dec 2017
Recommended by customer in Warw
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Your removal men were extremely helpful: brilliant!"
 
 
Team:
perhaps you could look them up? I'm no good at names
 
 
 


Review 21 Dec 2017
Recommended by customer in OX27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9211, -1.1440
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from small 3 bed to large 3 bed . Most things packed up ourselves .
 
Cost: £675
 

"The removal company were excellent, the guys were well mannered helpful and took great care of our possessions. I'd definitely recommend them to friends in the future ."
 
 
Team:
I can't remember their names .
 
 
 


Review 20 Dec 2017
Recommended by customer in OX17

 I'm: Male 

52.0183, -1.3092
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Perfect Service

"Perfect service"
 
 
 
 


Review 20 Dec 2017
Recommended by customer in OX39
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.7041, -0.9065
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved next door, so much of the move was done by walking from one house to the next and using a medium sized van as a shuttle.

"We moved on a day of heavy snow and sleet and were impressed that our movers braved a white out on the M40. They remained good humoured throughout the day inspite of the weather. Excellent service!"
 
 
Team:
Gareth (or Gavin) and his team- brilliant
 
 
 


Review 20 Dec 2017
Recommended by customer in OX16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0813, -1.3681
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I was dreading moving house after 20yrs in my current property however Jamie Briggs made what could have been a nightmare move into an absolute pleasure, they took care of all my needs, patient and really cared about our possessions- I would have no issue in recommending this company in the future thank you"
 
 
Team:
All of them
 
 
 


Review 20 Dec 2017
Recommended by customer in OX11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5707, -1.3075
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a simple move 15 minutes up the road from where we currently lived - we packed and moved boxes ourselves and so this was a predominately loft and shift of furniture
 
Cost: £748
 

"We wouldn’t hesitate to recommend this firm to anyone - they made the process so easy for us and on the day the two guys were extremely friendly and hard working - everything was done and moved and unloaded by 2pm that day!"
 
 
Team:
Gavin and Neil
 
 
 


Review 17 Dec 2017
Recommended by customer in CV35

 I'm: Male 

52.249431, -1.593863
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was hampered by the failure of the developers to remove scaffolding meaning that there was insufficient access to the property on the move date. Had to return the following day and decant all items into a smaller van, making several journeys to a from the large lorry that had to be parked elsewhere in the village.

"Jamie Briggs were friendly, helpful and efficient throughout. WE had the packing service and it was fantastic. They packed everything expertly and not a things was broken during the packing or move. The teams on all days were really professional yet friendly and we felt very comfortable with them packing for us.
Through no fault of Jamie Briggs, the actual move date was a complete disaster due to access issues at the new property. We cannot fault the teams that helped resolve this, both on the day and the following day when they were finally able to offload our belongings. On both days, they worked solidly and tirelessly to get us moved in.
Overall, we were 100% happy with Jamie Briggs. They were recommended to us and we, in turn, will definitely be recommending them in future.
Thanks to all that helped our move."
 
 
Team:
Jack and Neil packing. Jack and team moving day and Neil and team on the Saturday. Thank you so much guys.
 
 
 


Review 4 Dec 2017
Recommended by customer in Ex18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.8641, -3.8980
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To move elderly mother from her home to an assisted living apartment

"The initial contact by phone was handled professionally by an articulate and well mannered young man.
My elderly mother was impressed with the person sent round to provide a quote for the move and remarked that he was a very nice man !
The quote was emailed and posted, arranging dates and confirming acceptance was straight forward, The company was accommodating and easy to deal with.
The move was carried out without a problem.
I would have no hesitation recommending Jamie Briggs to anyone."
 
 
 
 

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