Jamie Briggs Removals & Storage Ltd

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

51.9339, -1.2594

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.4/10
446 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 446 reviews since 2008
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This was our second move by Jamie Briggs. Service excellent as ever. Staff were consistently polite, careful and hardworking. No problems at all, and even cheerful when we occasionally changed our ...."   more
 
" You cannot improve as your quality of staff are excellent. Nothing was too much trouble and most of all they were punctual."   more
 
" The crew that carried out my move were brilliant. Worked very efficiently. Nothing was too much trouble. The brought extra boxes and proper wrapping paper for mirrors and pictures. Didn't stop f...."   more
 
" Everything perfect. No need to say anymore."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 84%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 12
boxes 21
Briggs 104
brilliant 20
care 18
careful 20
certainly 12
cheerful 9
considerate 11
courteous 22
crew 15
damage 11
definitely 29
delighted 10
despite 9
Didnt 10
easy 10
efficient 49
efficiently 13
excellent 83
experience 16
extremely 24
fantastic 12
finish 12
free 11
Friendly 49
friends 24
furniture 20
good 44
great 31
guys 26
happy 28
hard 23
hardworking 13
helpful 74
highly 23
Jamie 97
packing 27
pleased 29
polite 65
professional 40
Really 23
recommend 88
recommended 34
removal 52
Removals 25
Service 111
stressful 20
team 74
Thank 32
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Sep 2017
Recommended by customer in PL14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.4458, -4.4792
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move from Oxfordshire to Cornwall over 3 days.
 
Cost: £3000
 

"This was our second move by Jamie Briggs. Service excellent as ever.

Staff were consistently polite, careful and hardworking. No problems at all, and even cheerful when we occasionally changed our minds about where to put things!

Thoroughly recommend."
 
 
Team:
Paddy and Dusan
 
 
 


Review 26 Aug 2017
Recommended by customer in CT1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2701, 1.1065
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent. Your staff were helpful and caring and made a very stressful time easier especially as we are both over 80. Thank you so much.

"You cannot improve as your quality of staff are excellent. Nothing was too much trouble and most of all they were punctual."
 
 
Team:
Gavin, Adam, harry and Jack
 
 
 


Review 23 Aug 2017
Recommended by customer in NN29
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.2223, -0.6734
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Banbury to Wellingborough on August 21st.
 
Cost: £1500
 

"The crew that carried out my move were brilliant. Worked very efficiently. Nothing was too much trouble.

The brought extra boxes and proper wrapping paper for mirrors and pictures. Didn't stop for tea breaks and were courteous and polite at all times."
 
 
Team:
Gav, Dusan, Tom and Harry.
 
 
 


Review 16 Aug 2017
Recommended by customer in ox16

 I'm: Male 

52.0635, -1.3248
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All perfect and stress free.
 
Cost: £1500
 

"Everything perfect. No need to say anymore."
 
 
 
 


Review 9 Aug 2017
Recommended by customer in OX28
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7928, -1.4738
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from one address to another in the same town.
 
Cost: £800
 

"The moving crew were fantastic. They made the whole process as smooth as it possibly could have been. First class."
 
 
 
 


Review 8 Aug 2017
Recommended by customer in PL13
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.3668, -4.1476
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One bed ground floor flat in Oxfordshire to first floor flat in Devon.
 
Cost: £1200
 

"Friendly movers, very helpful in supporting my first big house move. Quick to return quotation.
Only complaint is it's taken ages to get them to arrange to collect the boxes."
 
 
 
 


Review 7 Aug 2017
Recommended by customer in FK2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
55.9711, -3.7095
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from England to scotland
 
Cost: £2400
 

"As always Jamie Briggs removers were amazing in helping us with our 5th move with this company. Service is excellent and well worth the price you pay.
The team is so helpful and the guys who come and move you are the most hard-working, polite, careful guys you will ever meet.
I now need Jamie to set up a business in Scotland for when we do our final move as using a different removal business will not be the same.
Thank you for making our move from England to Scotland smooth and stress free."
 
 
Team:
Julian Briggs, sorry can't remember our movers but they were awesome
 
 
 


Review 7 Aug 2017
Recommended by customer in CB22

 I'm: Male 

52.0908, 0.1602
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Four day move to a distant location which included many valuable items including library, antiques, paintings and piano.
 
Cost: £5000
 

"Team of removal men were extremely hardworking, courteous and friendly. When there was a potential problem, careful thought was given to solving it by the team leader.
The men inspired confidence that all would go well, and it did."
 
 
Team:
Wayne, Greg and Paul
 
 
 


Review 7 Aug 2017
Recommended by customer in OX11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5946, -1.2908
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from an 8 bedroom property to two four bedroom. We needed to go in two directions and pack two fully functional workshops.
 
Cost: £4600
 

"The BEST removal company in the country. I have moved three times in my life so far and Jamie Briggs were by far the nicest, cleanest, fastest, most obliging company I have ever come across. Nothing was too much trouble and I can honestly say they made moving house a joy, the guys are strong as buffalos (especially Dan!) and have such great camaraderie and are genuinely fun to have moving your precious items.

I would recommend them for removals all day everyday without hesitation.

Thank you very much."
 
 
Team:
Dan - the buffalo, Neil - the 'young one', Wayne - Sir, Harry, Jack , George and Gregg - all amazing!
 
 
 


Review 1 Jul 2017
Recommended by customer in W8 7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
51.5079, -0.1968
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move out of cottage 1 into store - four weeks storage - out of store into cottage 2.
 
Cost: £1500
 

"Everything excellent. No problems whatsoever."
 
 
Team:
Not known.
 
 
 

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