Gosdens Removals & Storage

Waterworks Road
EASTBOURNE
East Sussex
BN22 8LR
50.7769, 0.2887

Removers

www.gosdensremovals.co.uk

gosdens@gosdensremovals.co.uk

01323 734 185

0870 051 6905

Listed under: Removers - Domestic

100% recommended: 9.5/10
36 reviews since 2007

Satisfaction Ratings

Overall Rating		9.5/10

Packing & Handling		9.3/10

Collection & delivery		9.8/10

Service		9.7/10

Value		9.3/10



Code of Practice

Code of practice	82%

Description	100%

Loss or damage	79%

Claims timing	72%

Cancellation	81%

Protection options	84%

Claims procedure	66%

Recent Reviews

" Staff were very friendly, efficient and helpful both in person and over the phone. Charges were very reasonable and good care was taken with our goods...." more

" Was very happy with all aspects of storage and move and would highly recommend to friends." more

" One bookcase was dragged & damaged they told us immediately & apologised. As it was not a valuable piece of furniture we did not claim. Very pleased w...." more

" Excellent used them before." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Gosdens Removals & Storage.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Reviewed 25 Apr 2011 Recommended by customer in Eastbourne, BN20 50.7558, 0.2724 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £325

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal and storage: 3-4 bedrooms, within 25 miles.

" Staff were very friendly, efficient and helpful both in person and over the phone. Charges were very reasonable and good care was taken with our goods. I would highly recommend Gosdens. "

Reviewed 16 Feb 2011 Recommended by customer in London, W4 1 51.5026, -0.2558 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £480

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

"Was very happy with all aspects of storage and move and would highly recommend to friends."

Reviewed 17 Nov 2010 Recommended by customer in Eastbourne, BN21 50.7747, 0.2822 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £397

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Packing & Handling		7/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"One bookcase was dragged & damaged they told us immediately & apologised. As it was not a valuable piece of furniture we did not claim. Very pleased with service we received from Gosdens."

Reviewed 17 Nov 2010 Recommended by customer in Eastbourne, BN20 50.7576, 0.2679 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £750

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent used them before."

Reviewed 17 Nov 2010 Recommended by customer in Eastbourne, BN21 50.7806, 0.2656 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £320

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"They were polite and very efficient."

Reviewed 16 Nov 2010 Recommended by customer in Eastbourne, BN20 50.7623, 0.2119 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £300

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		8/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Reviewed 10 Nov 2010 Recommended by customer in Bexhill-on-Sea, TN40 50.8414, 0.4869 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £161

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		7/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"2nd time we used Gosdens would use them again. All very helpful & courteous."

Reviewed 10 Nov 2010 Recommended by customer in Eastbourne, BN20 50.8125, 0.2436 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £499

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The company employees were all unfailingly polite & helpful. The removal men were extremely careful handling our furniture & moved items exactly where we requested. A real pleasure to work with."

Reviewed 9 Nov 2010 Recommended by customer business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Customer Review

"Our furniture was taken into store for subsidence repairs this was arranged and paid by contractor."

Reviewed 9 Nov 2010 Recommended by customer in Eastbourne, BN20 50.7552, 0.2706 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £650

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Reviewed 19 Aug 2010 Recommended by customer in Diss, IP22 52.3455, 1.0053 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £870

Satisfaction Ratings

Overall Rating

8.3/10

Show All


Packing & Handling		7/10
The firm took care in packing and handling our property

Collection & delivery		8/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		9/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Reviewed 16 Aug 2010 Recommended by customer in Eastbourne, BN21 50.7744, 0.2703 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £634

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

"I don’t remember the other points. Having been encouraged not to empty chests of drawers, I presumed a strap would be used to keep drawer closed during handling. This was not the case and minor damage to a wall was caused when drawers slid open. The team was helpful and friendly, though a bit rushed."

Reviewed 14 Aug 2010 Recommended by customer in Crawley, RH11 51.1250, -0.2052 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £495

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Fantastic service, prompt arrival, fast & safe removal, very polite uniformed staff who enquired where everything was to go to make things easier for us. Thoroughly recommended, thank you, Leanne & Gareth Evans moved Eastbourne to Crawley"

Reviewed 12 Aug 2010 Recommended by customer in Eastbourne, BN21 50.7649, 0.2840 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £1817

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We have used Gosdens for removals (and storage) on 3 occasions. They are very reliable and we have had no breakages or damage."

Reviewed 12 Aug 2010 Recommended by customer in Eastbourne, BN23 50.7969, 0.3350 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £1300

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Detached rural cottage to flat on 3rd floor in harbour development. Dustin mini engine & G box & piano! 250 miles.

"Very happy with the service provided, difficult access was solved by great driving skills. Staff were 1st rate and keen to meet our needs, no damage and great care taken over the whole move."

Reviewed 11 Aug 2010 Recommended by customer in Heathfield, TN21 50.9599, 0.2620 business Gosdens Removals & Storage http://www.referenceline.com/removers-in-eastbourne-gosdensremovalsstorage-14684	Cost: £1076

Satisfaction Ratings

Overall Rating

10/10

Show All


Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm's charges are reasonable for the work involved