South Park Removal Service Ltd

284 Green Lane
Ilford
Essex
IG1 1YD

51.5594, 0.0928

Removers / Removals

Listed under:  Removers / Removal Companies
100% recommended: 9.8/10
131 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8/10 Overall Rating 9.8/10
Based on 131 reviews since 2008
 
 
 
Packing & Handling
9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery
9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service
9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value
9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent job"   more
 
" Because we had a long journey, the removal men arrived very early. There were about 8 men loading the lorry. They were all very polite and friendly. Some of our items were loose, so they boxed them fo...."   more
 
" The removal men were prompt polite and very professional. Definitely took away a lot of the stress of moving. The supply of boxes and wrap beforehand was delivered on time. We would recommend this com...."   more
 
" A Great Company We had our furniture in storage for 6 months. There was no damage to any of our items.. The 2 men we had to move us out and into our new property were very professional and most cert...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 90%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 78%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 84%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 84%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 73%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 5
absolute 3
arrived 13
boxes 12
care 8
careful 6
Definitely 12
delivered 8
efficient 21
Excellent 24
extremely 14
family 7
friendly 27
friends 7
furniture 7
good 9
Great 12
guys 9
happy 14
hard 7
help 6
helpful 44
highly 15
impressed 6
needed 7
packing 10
Park 41
pleased 11
polite 33
professional 23
property 9
punctual 7
quick 6
quickly 10
really 7
recommend 35
recommended 13
recommending 8
removal 23
Removals 21
service 46
smoothly 6
South 41
storage 9
stress 6
stressful 6
team 16
Thank 8
thanks 7
trouble 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 12 Jul 2016
Recommended by customer in RM8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5503, 0.1116
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From Barking to Kent.

" Excellent job "
 
 
 
 


Review 12 Jul 2016
Recommended by customer in LL18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.3104, -3.5136
Cost: £2160
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from London to North Wales.

" Because we had a long journey, the removal men arrived very early. There were about 8 men loading the lorry. They were all very polite and friendly. Some of our items were loose, so they boxed them for us. They were very careful with our belongings and it didn't take them long to load up.2 men then delivered and unloaded our goods. A long day but they were still polite and friendly. I would not hesitate in recommending this company. "
 
 
 
 


Review 4 Jun 2016
Recommended by customer in CM14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.6273, 0.2953
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a second floor flat to a house.

" The removal men were prompt polite and very professional. Definitely took away a lot of the stress of moving. The supply of boxes and wrap beforehand was delivered on time. We would recommend this company for your moving day.

Excellent service from start to end "
 
 
 
 


Review 25 May 2016
Recommended by customer in RM17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
51.4778, 0.3430
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A great service from South Park..

" A Great Company We had our furniture in storage for 6 months. There was no damage to any of our items.. The 2 men we had to move us out and into our new property were very professional and most certainly very helpful... We would definitely recommend this company.. "
 
 
 
 


Review 24 May 2016
Recommended by customer in RM14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.5511, 0.2454
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent service would definitely recommend for moving and storage

" I have known of south park removals for many years having worked in the area. Many people I know have used them and said how good they are so I thought I would use them, I wasn't disappointed!! "
 
 
 
 


Review 23 May 2016
Recommended by customer in IG3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.5620, 0.1167
Cost: £700
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
South Park moved whole house belongings from 5 bedroom house.

" The team from South Park were excellent. Very polite and helpful from start to finish. They were also very efficient in how quickly they completed packing the belongings at previous house and unpacking at new house. I highly recommend this firm. "
 
 
 
 


Review 23 May 2016
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.0302, 0.7450
Cost: £3200
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A large family household move. Forty miles away. Two removal lorries needed.

" A very professional and hard working team. They were quick and efficient. We used them before, thirty years ago, so they have been in business a long time. They were able to accommodate us although we could only give very short notice.
I would recommend this company. "
 
 
 
 


Review 9 May 2016
Recommended by customer in IG6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6076, 0.0988
Cost: £708
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
2 Bedroom terraced house move with an 2 ottoman beds and a settee that needed to be taken apart.

" The removal men came round pre-moving date to size up and then a week before delivered the right amount of boxes, linen bags, wrapping paper and tape - all we needed were scissors and a marker pen.
Everything was explained and they were very helpful, especially as we didn't have a confirmed moving date.
On moving day, they were punctual, there were enough men for the job and they were efficient, polite and very helpful. They clearly know their job and we just sat back and let them get on with it.
At the new house, they unloaded quickly and efficiently putting everything in the right room and then moving it if we changed our mind.
They also offered to pick up some items we had in storage if we needed them to.
We actually moved into a rental property whilst our purchase completes and I will definitely be using them again.
South Park were recommended to someone who used them and they then recommended them to me and I would have no hesitation in using their services again or recommending them. "
 
 
 
 


Review 9 May 2016
Recommended by customer in IG6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6076, 0.0988
Cost: £708
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
2 Bedroom terraced house move with an 2 ottoman beds and a settee that needed to be taken apart.

" The removal men came round pre-moving date to size up and then a week before delivered the right amount of boxes, linen bags, wrapping paper and tape - all we needed were scissors and a marker pen.
Everything was explained and they were very helpful, especially as we didn't have a confirmed moving date.
On moving day, they were punctual, there were enough men for the job and they were efficient, polite and very helpful. They clearly know their job and we just sat back and let them get on with it.
At the new house, they unloaded quickly and efficiently putting everything in the right room and then moving it if we changed our mind.
They also offered to pick up some items we had in storage if we needed them to.
We actually moved into a rental property whilst our purchase completes and I will definitely be using them again.
South Park were recommended to someone who used them and they then recommended them to me and I would have no hesitation in using their services again or recommending them. "
 
 
 
 


Review 9 May 2016
Recommended by customer in IP25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.5696, 0.8121
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were undertaking a longish move from Essex to Norfolk. This was to be done over two days.

" South Park were recommended to us by friends who had made a long distance move. We, in turn, have already recommended South Park to friends who will be moving shortly. Boxes, bubble wrap and tape were delivered promptly. The crews loading and unloading were experienced and efficient. They were also extremely polite and helpful. Our move was some distance away so all our stuff was loaded up the day previous. By the time we reached our new house the next morning the lorries were waiting for us. We were given a contact mobile number to reach them should that have been necessary. We really were extremely happy with their service.
"
 
 
 
 


Review 9 May 2016
Recommended by customer in IP25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.5696, 0.8121
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were undertaking a longish move from Essex to Norfolk. This was to be done over two days.

" South Park were recommended to us by friends who had made a long distance move. We, in turn, have already recommended South Park to friends who will be moving shortly. Boxes, bubble wrap and tape were delivered promptly. The crews loading and unloading were experienced and efficient. They were also extremely polite and helpful. Our move was some distance away so all our stuff was loaded up the day previous. By the time we reached our new house the next morning the lorries were waiting for us. We were given a contact mobile number to reach them should that have been necessary. We really were extremely happy with their service.
"
 
 
 
 


Review 8 May 2016
Recommended by customer in CM12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.6401, 0.4134
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The removal team were brilliant and so helpful. Organisation was fantastic. Boxes, bubble wrap, linen bags and tape etc were delivered to us well within our time scale. We were well informed regarding packing for ourselves etc. Our furniture was stored for 1 week and brought to our new home in excellent condition. A first class service all round.

" An A1 service all round! We were well informed at every stage of our move and our questions, however simple or complex, were answered well and queries dealt with very quickly. We had more than enough packing equipment which was delivered to us in plenty of time for our packing. Our furniture was stored for 1 week and delivered to our new address in excellent condition with no problems. The timescales were exactly spot on and the staff were helpful, co-operative and friendly. I would definitely recommend this company to friends and anyone who needs a first class service to move home. "
 
 
 
 


Review 6 May 2016
Recommended by customer in IG4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5794, 0.0517
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From the initial visit to discuss our requirements the South Park Company provided an excellent service.

" All my requests were met and the move was completely stress free. The removal team arrived on time and were most helpful, courteous and hardworking. I would definitely recommend the company to anyone who is considering removal companies.
Anne Dellow "
 
 
 
 


Review 6 May 2016
Recommended by customer in IG6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5834, 0.0804
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
My move was from a flat to a town house five minutes away. Packers came the day before and the move was quick and hassle free

" South Park Removals were friendly, fast and efficient. I had the packing service and boxes were clearly labelled making it easy to identify where they should go. The removal men made my move very smooth and less stressful. They dismantled furniture and assembled items again.

Keep the kettle, tea, coffee, milk, sugar and biscuits handy at both ends. "
 
 
 
 


Review 6 May 2016
Recommended by customer in SS6
 My Age: 60 - 69 
 I'm: Male 

 I have known this business: Over 10 years 
51.5925, 0.5947
Cost: £780
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal very easy by South Park staff?

" Very pleasant and could not do enough to make this stressful event go without a hitch? Even helping my mum and dad who are in there 90s by leaving them chairs sit on till they were picked up? "
 
 
 
 


Review 6 May 2016
Recommended by customer in IG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5763, 0.0719
 
Satisfaction Ratings
 
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Company turned up exactly at promised time and the move went smoothly and easily.

" I'm more than happy to recommend this company as they took most of the stress away from me. Nothing more to add "
 
 
 
 


Review 6 May 2016
Recommended by customer in CM2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.7365, 0.4990
Cost: £720
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very good service move went smoothly

" Very good and went smoothly "
 
 
 
 


Review 14 Apr 2016
Recommended by customer in CM3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.7612, 0.5392
Cost: £1400
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Three bed house Redbridge to 2 bedroom bungalow in Chelmsford.

" Excellent service throughout. Packing efficient and speedy. Very helpful polite and friendly staff. Nothing was too much trouble for them. "
 
 
 
 


Review 13 Apr 2016
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6508, 1.2969
Cost: £2220
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving three floors of varying furniture and garden items.

" Overall excellent service. Staff were helpful and polite. Nothing was too much trouble. Very professional. "
 
 
 
 


Review 13 Apr 2016
Recommended by customer in IG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.5503, 0.0707
Cost: £780
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A Courteous, Efficient, Excellent, move. I would highly recommend South Park Removals.

" A Courteous, Efficient, Excellent, move. I would highly recommend South Park Removals. "
 
 
 
 

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