South Park Removal Service Ltd

284 Green Lane
Ilford
Essex
IG1 1YD

51.5594, 0.0928

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.8/10
208 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8/10 Overall Rating 9.8/10
Based on 208 reviews since 2008
 
 
 
Sales & Support
9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery
9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service
9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value
9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The service was excellent it went very smoothly and personnel were very good, two small damaged items a chipped plate and a slightly damaged tower considering the amount of items they moved this is mo...."   more
 
" Two large trucks arrived 15 minutes ahead of schedule and work was started right on time. Our furniture was VERY complicated to dismantle yet South Park made it look like a piece of cake. They were ve...."   more
 
" Hard working team - bit rushed at end since had to get back to London for another job next day"   more
 
" We cannot stress enough how satisfied we were with all aspects of the service we received from South Park from start to finish. All 3 lads on the day were curtious, hard working and efficient. They ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 86%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 77%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 84%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 82%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 72%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 9
Actual 10
arrived 25
boxes 21
care 17
careful 10
certainly 12
courteous 10
damage 11
definitely 15
delivered 13
didnt 9
efficient 32
excellent 37
experience 9
Extremely 22
fantastic 11
fault 13
finish 11
friendly 46
furniture 17
good 19
great 23
guys 22
happy 18
Hard 18
helpful 65
Highly 28
packed 13
packing 23
Park 74
pleased 14
polite 51
professional 47
property 17
quickly 16
quote 15
really 17
recommend 67
recommended 20
removal 35
removals 32
service 64
smoothly 18
South 75
stress 17
stressful 17
team 37
thank 19
trouble 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Budget:  

Review 4 Jul 2017
Recommended by customer in KT20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.3069, -0.2183
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complete three bedroom house including garden equipment from Essex to Surrey.

" The service was excellent it went very smoothly and personnel were very good, two small damaged items a chipped plate and a slightly damaged tower considering the amount of items they moved this is more than acceptable.
Would recommend them with out hesitation "
 
 
Team:
Unknown
 
 
 


Review 2 Jul 2017
Recommended by customer in 1g2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5672, 0.0923
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Hello We moved from a 3 bedroom house to a 4 bedroom property.
 
Cost: £600
 

" Two large trucks arrived 15 minutes ahead of schedule and work was started right on time. Our furniture was VERY complicated to dismantle yet South Park made it look like a piece of cake. They were very competent, careful & professional. Reassembled all items perfectly. Will not hesitate to recommend. Good job boys..!! "
 
 
Team:
Andrew
 
 
 


Review 30 Jun 2017
Recommended by customer in IG26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5748, 0.0639
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
London to north

" Hard working team - bit rushed at end since had to get back to London for another job next day "
 
 
Team:
Dean and Bob
 
 
 


Review 30 Jun 2017
Recommended by customer in RM6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5773, 0.1156
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from Chadwell Heath to Hadleigh, Essex.
 
Cost: £700
 

" We cannot stress enough how satisfied we were with all aspects of the service we received from South Park from start to finish.
All 3 lads on the day were curtious, hard working and efficient. They made the whole move run smoothly with the most minimal of fuss. Nothing was too much trouble and their communication was exemplary throughout.
We will definitely recommend and they were the cheapest of all quotes too!!
Many thanks.
"
 
 
 
 


Review 9 Jun 2017
Recommended by customer in CM15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6163, 0.3146
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
moving date 02/06/2017 from kelvedon hatch to Brentwood

" Andy was brilliant in giving us a great quote and putting up with us having to change the dates several times. He was really polite and helpful.
We moved in to our new house on the 02june2017 and the guys were brilliant, helpful and really polite.
would recommend them to everyone. "
 
 
Team:
John and 3 others sorry didnt get all their names
 
 
 


Review 8 Jun 2017
Recommended by customer in IG5
 My Age: 70 + 
 I'm: Female 

 I have known this business: Over 10 years 
51.5919, 0.0700
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
Cost: £2100
 

" Cannot fault the service. Not a thing was broken and even the smallest items were carefully wrapped. I would not hesitate to recommend South Park. "
 
 
Team:
Too many to remember. They were all excellent
 
 
 


Review 8 Jun 2017
Recommended by customer in IG6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6031, 0.0818
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 4 bed to 3 bed in local area.
 
Cost: £852
 

" Can highly recommend South Park removals. Good price, had no issues and they were polite and courteous at all times. Move day on hottest day of year went smoothly, even though I was a bit disorganised. Dismantling of beds and wardrobes took place with no problem. "
 
 
 
 


Review 7 Jun 2017
Recommended by customer in CO14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.8504, 1.2730
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very friendly and efficient removal men. Family run business which I and other family members have used previously.
 
Cost: £1250
 

" Barry the driver and stacker did a fantastic job of keeping everything secure, Nick was a fantastic mover and disassembler of the beds. I can't remember the other 3 names but they were all a credit to the South Park removal company. Thank you Mark and Andrew and see you again next time we move. "
 
 
Team:
Barry, Nick, Andrew and Mark
 
 
 


Review 7 Jun 2017
Recommended by customer in EX8

 I'm: Male 

50.6370, -3.4102
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
This was a move from Essex to Devon

" Al I can say was that everyone at South Park were excellent.
The estimate was conducted professionally.
The packer was superb - nothing broken in the move. It took him a morning to pack and yet the two of us four days to unpack!
The move from the Essex to Devon went very well. By 3.30pm on the Monday we were fully packed on the van. We already had access to our new house and the removal men left Essex at 3am to get down to Devon by 9.30am. As smooth as clockwork.
South Park comes highly recommended. "
 
 
 
 


Review 7 Jun 2017
Recommended by customer in NG31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9233, -0.6118
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move to another property over 100miles away
 
Cost: £2400
 

" They were really helpful, courteous and patient as had to wait over 3hrs before completion was done and we had already arrived at the property due to the fact that it was such a long distance. They set up units exactly as they were in the old property. They asked us if we wanted anything moving, if we weren't happy where things were, before they left.
They were quick and efficient.
They put carpet protectors down.
Extremely reliable. I would certainly recommend them. "
 
 
Team:
Mark and team
 
 
 


Review 13 May 2017
Recommended by customer in IG8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.6036, 0.0710
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving from a 5 bedroom house to a 2 bedroom apartment so things were very undecided .
 
Cost: £650
 

" Very good service
Guys very helpful and friendly
Would recommend to anyone who is moving.
Nice independent company
Thank you guys "
 
 
Team:
Sorry forgot but they were all lovely
 
 
 


Review 12 May 2017
Recommended by customer in IP25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.5798, 0.8122
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from Dagenham, Essex to Watton in Norfolk. We had a four bedroom house and a prized Harley Davidson. Also, lots of plants in pots and tubs from the garden. Two medium sized lorries were used. One was filled the day before the move so that on the morning of the move it was much quicker to finish the loading. Everything was ready to go before lunchtime.
 
Cost: £1650
 

" We would recommend this company without reserve. They were professional, the price was very reasonable compared with the other two quotes we obtained, in fact it was 600 cheaper than the quote from the other company nearest in price and 800 cheaper than the third company. They were very accommodating, and did everything they could to make the move go as smoothly as possible. They gave us all the information we needed. They sent plenty of staff, who were all very helpful and careful with all our items. We did not have one breakage or any damage. They carefully packed the Harley Davidson in the truck and protected it very well. They were efficient in unpacking and took beds apart and put them back up in the new property. Everything was unpacked within about 3-4 hours, with 5 staff, and they did not leave until we were happy with everything. A very stress free experience all round. "
 
 
Team:
Sorry can't remember their names.
 
 
 


Review 10 May 2017
Recommended by customer in CM12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.6383, 0.4185
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a 2nd floor flat to a house. Lots of stairs to climb!
 
Cost: £672
 

" They came in like a team of storm troopers and got straight to work. Extremely efficient. Highly experienced. Very professional. You could see they knew what they were doing. Nothing was broken. They were patient as we waited for the completion to go through and were sat outside for a bit but still gave service with a smile.

Highly recommended. "
 
 
 
 


Review 8 May 2017
Recommended by customer in RM6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5697, 0.1140
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving from a house in Ilford where we lived for nearly 40 years to a new property in Romford.

" The removal men turned up on time. They were polite and friendly. They reassured us through out the process about what they were loading and what was going on the van next. We had a lot of stuff included garden furniture but they managed to get everything on the van.
We were late getting our key but they stayed patience and waited all day to unload at our new home.
Thank you to Reece and the other south Park team. "
 
 
Team:
Reece & Team
 
 
 


Review 8 May 2017
Not Recommended by customer in IG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5659, 0.0891
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 4/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 1/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving 0.2 miles away, no furniture, only boxes.
 
Cost: £960
 

" Over priced for 3 hours work, did not move any furniture, staff were rather unprofessional, no care was taken to protect my mattress, mirrors, lights, etc. The guys did not seem to care, took 25 minute breaks and the total move was only 3 hours and this includes the 2 breaks!! Really over priced and I would not recommend them again even though I have done in the past "
 
 
 
 


Review 18 Apr 2017
Recommended by customer in Cm62
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9552, 0.3458
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Ashurst Drive

" Thank you. You were amazing! You made a stressful day run smoothly.
You went over and beyond to help me settle in my new home.
I will recommend you to everyone!
Thanks again xx
"
 
 
 
 


Review 18 Apr 2017
Recommended by customer in CM14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.6059, 0.2913
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From Warley to Hutton. A 3 bed house into a 5 bed house.
 
Cost: £840
 

" From start to finish, all of those that we dealt with at South Park were superb.

They responded swiftly and were utterly reliable, courteous and helpful.

I wouldn't hesitate to recommend them. "
 
 
Team:
Andrew
 
 
 


Review 12 Apr 2017
Recommended by customer in RM13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.5168, 0.2061
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The crew were Excellent making sure the move was stress free. With only 3 days notice you delivered a first class service. This was the second time that we have used you to move us and would definitely use you again should the need arise.

" As I said before the crew were excellent and could not have been more helpful. Even though we gave only 3 days notice. We are pleased to say nothing was scratched, dented or broken. An excellent stress free move. "
 
 
Team:
Dave
 
 
 


Review 5 Apr 2017
Recommended by customer in DT1

 I'm: Male 

50.7104, -2.4659
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from London to Dorset; dropping off a sofa to a property in London as part of another trip; emptying our storage containers and bringing them to Dorset.

" South Park are a great company with a can-do attitude. Helpful and professional, we had absolutely no complaints at all and would recommend them without hesitation. "
 
 
Team:
Dean and Bob were the last 2 people we saw but everyone deserves thanks.
 
 
 


Review 1 Apr 2017
Recommended by customer in CV9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5715, -1.5423
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from Stratford, London, to Atherstone. An excellent service. Boxes delivered 12 days prior to move and some furniture and boxes collected a week before. I travelled in the lorry and really enjoyed the journey. The staff were really helpful, efficient, well presented and enjoyed working for South Park. The vehicles were all modern and spotless. We had a totally stress free move and I would definitely recommend them.
 
Cost: £1680
 

" Looked in Yellow Pages and read a review. After looking at the website, I looked no further. Phoned for an estimate. Mark came to visit and knew exactly what was what. A date was arranged and everything went very smoothly. "
 
 
Team:
Dean and Ian did the move.
 
 
 

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