South Park Removal Service Ltd

284 Green Lane
Ilford
Essex
IG1 1YD

51.5594, 0.0928

Removers / Removals

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
142 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8/10 Overall Rating 9.8/10
Based on 142 reviews since 2008
 
 
 
Packing & Handling
9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery
9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service
9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value
9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" South Park are a lovely firm to deal with. Very understanding and accessible on the phone when making arrangements. They were prompt and reliable in their assessment of how big a van and left sufficie...."   more
 
" An amazing team, very professional and easy going. A person came around the flat to see all that needed packing and the following day I recieved a quote. This was really important to me as we've got ...."   more
 
" Moving after 34 years was exhausting but South Park had the process smooth. They were professional and friendly and I certainly recommend them."   more
 
" Fantastic company recommend to all."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 90%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 88%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 77%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 84%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 83%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 72%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 6
arrived 15
boxes 14
care 10
careful 6
certainly 6
courteous 6
damage 6
Definitely 11
delivered 9
efficient 22
Excellent 26
extremely 15
family 7
Fantastic 6
fault 7
finish 6
friendly 31
friends 7
furniture 9
good 12
great 14
Guys 11
happy 14
hard 10
help 6
helpful 43
highly 16
impressed 6
just 6
loading 6
making 6
needed 8
packing 13
Park 46
pleased 12
polite 36
professional 29
property 9
quickly 10
really 10
recommend 42
recommended 12
removal 24
Removals 24
Service 49
South 46
team 20
Thank 9
trouble 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 8 7 6 5 4 3 2 1

Budget:  

Review 22 Sep 2016
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7257, 1.2953
Cost: £1700
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Three bedroom townhouse with a garage full of woodworking machines. Moving a hundred miles from London to a rural location.

" South Park are a lovely firm to deal with. Very understanding and accessible on the phone when making arrangements. They were prompt and reliable in their assessment of how big a van and left sufficient good quality boxes and other packing material. However for me what stood out the most was their professionalism on the day before the move when they like to load the van with most of the items. The sheer skill with which my woodworking tools were loaded - some weighing well over 150kg - was most impressive! On moving day I had forgotten about a couple of cupboards but the team left nothing behind and left on time for the planned arrival at the new house. Off loading was performed just as carefully. Top notch quality throughout. "
 
 
 
 


Review 9 Sep 2016
Recommended by customer in SA31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.8572, -4.3225
Cost: £3240
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from East London to West Wales and needed everything packed! The team were fantastic, all I needed to do was supply them with tea, coffee and biscuits!

" An amazing team, very professional and easy going. A person came around the flat to see all that needed packing and the following day I recieved a quote. This was really important to me as we've got several specialist items and I needed reassurance that they could move them safely. A packing team arrived the day before, each member responsible for their room. They labeled each box, which helped when we arrived, so we were able to direct where everything went. On the day of the move, they drove from East London to West Wales, arriving just after midday. They were able to unload the lorry by 6pm the same day. They worked really hard and efficiently. I'm disabled and found that this whole process was stress free and easy. "
 
 
 
 


Review 9 Sep 2016
Recommended by customer in Dy1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5131, -2.0924
Cost: £2700
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had a lot of plants and small trees in pots wjich i thought would be problematic but not for South Park they coped with everything brilliantly.

" Moving after 34 years was exhausting but South Park had the process smooth. They were professional and friendly and I certainly recommend them. "
 
 
 
 


Review 9 Sep 2016
Recommended by customer in Yo15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
54.0907, -0.1817
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fantastic crew of friendly , curtious and helpful lads who made moving no stress whatsoever. Many thanks to all.

" Fantastic company recommend to all. "
 
 
 
 


Review 12 Aug 2016
Recommended by customer in IP5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0634, 1.2596
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A completely stress-free removal. The whole house was packed, labelled and removed over 3 days. After 32 years in the same family home there was a lot of goods to pack up. The team were brilliant.

" A completely stress-free removal. The whole house was packed, labelled and removed over 3 days. A fabulous, caring and professional team made the process effortless and smooth.

Apart from our personal effects, we had nothing to do. The team did it all, including everything in the huge garden shed. All done for an exceptionally good cost.

Although I had quotes from other companies this one was by far the best value for money.

Don't bother looking around as you won't find better.

I highly recommend South Park Removals. An amazing team. "
 
 
 
 


Review 11 Aug 2016
Recommended by customer in e10

 I'm: Male 
 My level of experience of similar services: Beginner 
51.5609, -0.0024
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move 250 miles

" Questions to office staff answered promtly and politely.
All arrangements happened as agreed- Times,dates,etc
Very efficient and friendly staff.
Very patient when delay at delivery address
Nothing was too much trouble. "
 
 
 
 


Review 11 Aug 2016
Recommended by customer in RM14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.5679, 0.2769
Cost: £520
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House move from Hainault to Upminster

" I cannot fault one single aspect of my experience with South Park Removals, from the initial enquiry right up to my moving day. Everything was handled with the highest standard of professionalism you could ask for. Everything ran smoothly, if we needed extra boxes this was not a problem, they were delivered to your door at an agreed time, and the guys doing all the hard work were friendly, and took great care of our stuff.

I really cannot recommend this company enough. "
 
 
 
 


Review 5 Aug 2016
Recommended by customer in NR31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5405, 1.7270
Cost: £1176
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
SouthPark Removals were outstanding in our move from Essex to Norfolk. There were very professional and experienced in every aspect and were on hand to give advice on the date of our move.

" Southpark Removals were very professional and experienced with our move from Essex to Norfolk. We have been delighted with the whole experience and we could not fault any aspects with our move. Excellent service from start to finish. "
 
 
 
 


Review 1 Aug 2016
Recommended by customer in IG11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.5432, 0.0974
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moved from Barking to Upminster. The remover turned up early, worked hard getting furniture into van. No problems. They were very pleasant and accommodating. Would recommend.

" I didn't get any other quotes but the removal firm is a long established removal firm in the area. The staff were very polite from office to removal staff. From start to finish they were professional and courteous. Nothing too much trouble. We were totally satisfied with the price and service and would recommend. The removers wore a uniform they were very nice and worked extremely hard. There was no damage to any of our furniture. We was really pleased. Excellent 😀👍 "
 
 
 
 


Review 1 Aug 2016
Recommended by customer in Rm2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.5770, 0.2032
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Packing service and removals

" The team were very professional and quick. Nothing was too much trouble. They were polite and efficient. I would recommend this firm with hesitation "
 
 
 
 


Review 1 Aug 2016
Recommended by customer in CM2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7254, 0.4730
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from Brentwood to Chelmsford and packing service

" South Park completed a lacking service the day before our move. They packed quickly and well, paying attention to anythjng I requested labelled for different rooms or urgent opening.

On moving day they were polite and punctual, took good care of disassembly and reassembly of furniture as required.

I would happily recommend South Park "
 
 
 
 


Review 26 Jul 2016
Recommended by customer in CM5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7108, 0.2442
Cost: £780
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from 3 bed semi in Loughton to 3 bed house in Ongar.

" South Park were friendly and polite on first contact. Boxes, very large poly bags, tapes, bubble wrap and packing paper were delivered in plenty of time as we opted to do our own packing.

The morning of the move the lorry arrived at 8.30. The two guys were friendly and polite (Sorry I cant remember names). The lorry was positioned so as not to cause other road users any problems. Hanging rails were supplied and the men cleared the wardrobes. Large items such as sofas were placed in coverings to avoid any scuffs.

There were no breakages or damage and the house was cleared speedily. A smaller truck turned up during the move and took all garden and shed items.

Before they left they reminded me to check all cupboards etc. Sure enough I had forgotten the grand children's toy cupboard which was full to the brim! Nothing was to much trouble and within minutes a few of them had it all packed up and on the lorry.

At the new property all went smoothly and we were in in a couple of hours.

The men placed everything in the correct areas and if we hadn't labelled they asked us where we wanted things. They filled the shed as best they could and even arranged my potted plants in a pleasant way.

I'm sure there's many other great things to say about them but it was all a bit of a blur! I do know there was nothing negative.

Thank you South Park guys! You took so much stress and anxiety out of the day. "
 
 
 
 


Review 12 Jul 2016
Recommended by customer in RM8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5503, 0.1116
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From Barking to Kent.

" Excellent job "
 
 
 
 


Review 12 Jul 2016
Recommended by customer in LL18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.3104, -3.5136
Cost: £2160
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from London to North Wales.

" Because we had a long journey, the removal men arrived very early. There were about 8 men loading the lorry. They were all very polite and friendly. Some of our items were loose, so they boxed them for us. They were very careful with our belongings and it didn't take them long to load up.2 men then delivered and unloaded our goods. A long day but they were still polite and friendly. I would not hesitate in recommending this company. "
 
 
 
 


Review 4 Jun 2016
Recommended by customer in CM14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.6273, 0.2953
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a second floor flat to a house.

" The removal men were prompt polite and very professional. Definitely took away a lot of the stress of moving. The supply of boxes and wrap beforehand was delivered on time. We would recommend this company for your moving day.

Excellent service from start to end "
 
 
 
 


Review 25 May 2016
Recommended by customer in RM17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
51.4778, 0.3430
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A great service from South Park..

" A Great Company We had our furniture in storage for 6 months. There was no damage to any of our items.. The 2 men we had to move us out and into our new property were very professional and most certainly very helpful... We would definitely recommend this company.. "
 
 
 
 


Review 24 May 2016
Recommended by customer in RM14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.5511, 0.2454
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent service would definitely recommend for moving and storage

" I have known of south park removals for many years having worked in the area. Many people I know have used them and said how good they are so I thought I would use them, I wasn't disappointed!! "
 
 
 
 


Review 23 May 2016
Recommended by customer in IG3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.5620, 0.1167
Cost: £700
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
South Park moved whole house belongings from 5 bedroom house.

" The team from South Park were excellent. Very polite and helpful from start to finish. They were also very efficient in how quickly they completed packing the belongings at previous house and unpacking at new house. I highly recommend this firm. "
 
 
 
 


Review 23 May 2016
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.0302, 0.7450
Cost: £3200
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A large family household move. Forty miles away. Two removal lorries needed.

" A very professional and hard working team. They were quick and efficient. We used them before, thirty years ago, so they have been in business a long time. They were able to accommodate us although we could only give very short notice.
I would recommend this company. "
 
 
 
 


Review 9 May 2016
Recommended by customer in IG6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6076, 0.0988
Cost: £708
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
2 Bedroom terraced house move with an 2 ottoman beds and a settee that needed to be taken apart.

" The removal men came round pre-moving date to size up and then a week before delivered the right amount of boxes, linen bags, wrapping paper and tape - all we needed were scissors and a marker pen.
Everything was explained and they were very helpful, especially as we didn't have a confirmed moving date.
On moving day, they were punctual, there were enough men for the job and they were efficient, polite and very helpful. They clearly know their job and we just sat back and let them get on with it.
At the new house, they unloaded quickly and efficiently putting everything in the right room and then moving it if we changed our mind.
They also offered to pick up some items we had in storage if we needed them to.
We actually moved into a rental property whilst our purchase completes and I will definitely be using them again.
South Park were recommended to someone who used them and they then recommended them to me and I would have no hesitation in using their services again or recommending them. "
 
 
 
 

Back to top

» 8 7 6 5 4 3 2 1