South Park Removal Service Ltd

284 Green Lane
Ilford
Essex
IG1 1YD

51.5594, 0.0928

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
159 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8/10 Overall Rating 9.8/10
Based on 159 reviews since 2008
 
 
 
Sales & Support
10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery
9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service
9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value
9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent survey & the 3 men who came to do move were a credit to their company friendly and professional"   more
 
" Our move was handled exceptionally well. Questions and concerns we had about moving were dealt with promptly and in detail. Quote was the best price we received. Packing materials were delivere...."   more
 
" Very happy and impressed with the service. South Park Removals arrived promptly on both days with a team of movers and 2 vehicles to smoothly move all belongings over. Larger furniture pieces and door...."   more
 
" Our move was conducted in a very professional way by the staff,who were extremely polite and purposeful. They were very resourceful in gaining access to our new garden whilst waiting for me to arrive ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 87%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 76%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 85%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 83%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 71%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 7
arrived 18
better 7
boxes 16
care 14
certainly 7
courteous 7
damage 8
definitely 13
delivered 11
efficient 26
Excellent 28
extremely 17
family 7
fantastic 8
fault 7
free 7
friendly 36
friends 8
furniture 12
good 12
great 17
guys 15
happy 16
hard 13
help 7
helpful 48
Highly 19
impressed 8
just 7
making 7
needed 8
Packing 16
Park 51
pleased 12
polite 41
professional 35
property 11
quickly 14
really 11
recommend 46
recommended 15
recommending 10
removal 26
Removals 25
service 53
South 51
stress 11
team 25
trouble 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Budget:  

Review 4 Dec 2016
Recommended by customer in CM3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6413, 0.6190
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from E16 to CM3

" Excellent survey & the 3 men who came to do move were a credit to their company friendly and professional "
 
 
Team:
Chris, can't remember the other 2 men's names
 
 
 


Review 22 Nov 2016
Recommended by customer in CT5

 I'm: Male 

51.3519, 1.0370
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from a three bedroom terraced house in London to a similar property in Kent. From the removal company''s viewpoint, this was a straightforward move, ie we didn''t have anything too unusual or strange to move.

" Our move was handled exceptionally well.

Questions and concerns we had about moving were dealt with promptly and in detail. Quote was the best price we received.

Packing materials were delivered in plenty of time and were more than adequate for our needs.

The removal team were polite, helpful, very hard working and coped with a few unexpected problems - primarily, parking and delays collecting keys for our new home - well and with no fuss.

Moving is never stress free but South Park Removal certainly did their best to make it so.

Excellent service. "
 
 
 
 


Review 22 Nov 2016
Recommended by customer in IG3

 I'm: Male 

51.5591, 0.1097
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Appointed South Park Removals for 2 moves in the space of 1 week which involved shifting and storing a few larger items between properties before heading to their final destination. The guys were very helpful and accommodating with this and made the whole process much less stressful than feared.

" Very happy and impressed with the service. South Park Removals arrived promptly on both days with a team of movers and 2 vehicles to smoothly move all belongings over. Larger furniture pieces and doors (for access) were carefully dismantled and put back together without issue. The team took care to cover the carpets to avoid any damage..... the only incident during the 2 moves was a chipped skirting board when a sofa was reassembled and turned upright to be positioned against the wall - minimal considering the scale of the moves and nothing a lick of paint won't solve! The team were friendly, courteous and offered help and suggestions on the day to make it stress free. Any items we had not boxed up were swiftly packed and whisked away. The guys got there heads down and worked quickly and efficiently and were even able to get a trampoline over 2 garages so it could move with us!

Highly recommended! "
 
 
 
 


Review 22 Nov 2016
Recommended by customer in IG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.5675, 0.0816
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving to another property about 25 miles from us.

" Our move was conducted in a very professional way by the staff,who were extremely polite and purposeful. They were very resourceful in gaining access to our new garden whilst waiting for me to arrive with the keys for the house which helped a great deal and helped to speed up the move in. "
 
 
Team:
all of them were great thank you
 
 
 


Review 21 Nov 2016
Recommended by customer in Cm13

 I'm: Male 

51.6014, 0.2946
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was made so easy by South Park removals. Very professional service from start to finish. Would highly recommend them to anyone looking for a removal service

" They where fantastic and very professional "
 
 
 
 


Review 21 Nov 2016
Recommended by customer in RM5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5999, 0.1510
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from a flat in Chigwell to a house in Collier Row.

" Absolutely brilliant service. The guys were friendly, polite and done a brilliant job. They moved our stuff quickly and worked so hard. We were in a flat and did not complain once about the stairs. We used South Park because they were recommended from a few friends of ours. We would definitely recommend them. "
 
 
Team:
All four guys were brilliant.
 
 
 


Review 21 Nov 2016
Recommended by customer in CM2

 I'm: Male 

51.7356, 0.4794
 
 
Satisfaction Ratings
 
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move went extremely well. Our new home is on the second floor and they managed all the stairs with our furniture without any damage at all.

" They were very efficient and helpful and I have already recommended them. "
 
 
Team:
Not known
 
 
 


Review 10 Nov 2016
Recommended by customer in IG38
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5673, 0.0980
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Your staff were very helpful and made the process a lot easier than it would have been. I would have no hseitation in recomending you to any of my friends and family. They worked very hard and we so polite and dedicated to the job in hand

" As there were only 2 of the team present they worked very well together and there were no breakages or damage to any of my property. They were on time, clean, tidy and I could understand every word they said. They were very polite and never even stopped for a drink or a break. I have absolutly no compaints. "
 
 
Team:
I am sorry I can't remember the names
 
 
 


Review 7 Nov 2016
Recommended by customer in RM15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.5169, 0.3031
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The guys that came to the house were very curtious and professional,4 bed house move.

" Nothing was a problem, even when everything was being held up solicitors
They were not fazed , but they were extremely understanding , no pressure was and nor any grumpy moaning about the delay ( about five hours)
I was extremely impressed am would have absolutely no hesitation in recommending this company to anybody , I can not rate they highly enough.

10 out of 10.
.ps had no breakages either "
 
 
 
 


Review 7 Nov 2016
Recommended by customer in Aa1

 I'm: Male 

0, 0
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
6 people in a four bedroom house. Many musical instruments and delicate items. Moving from Romford to Hampshire.

" No problems whatsoever. Move took three days in total. Most items were collected the day before the move date and stored. The day of the move we left in time and managed to unpack essentials, before completing the unpacking the following morning. All staff were helpful and pleasant. We would definitely recommend them to others. "
 
 
 
 


Review 28 Oct 2016
Recommended by customer in CM23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.8544, 0.1507
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The thought of moving after 25 years was daunting, however the South park removal employees were fantastic. Nothing was too much for them, they worked there socks off and the two days of our moving were temperatures of over 30oc. The men started at 8.30 and worked through till we were in our new property around 6.30pm they were all shattered and dehydrated after a very long shift. They were all polite and helpful and made the move as stress free as possible.

" the whole package from the day the man came over to quote for the job. On the day the men were exceptional , friendly and wanted to go the extra mile to ensure we were happy.
As I stated previously the thought of moving after 25 years was daunting enough but they made the experience stress free.
I would also like to say that the men were great and no job was too much.
In fact I realized later that I had used the same company when we moved in 1991.
Once again a great experience and I wold have no hesitation in recommending this company in the future. "
 
 
Team:
sorry cant remember their names
 
 
 


Review 21 Oct 2016
Recommended by customer in CM6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.8643, 0.3692
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Southpark did the first half of our move on the 12th oct 16 this involved moving masses of very heavy boxes from our sheds right through the house to the lorry then unload it into the garage at the new house with me being really fussy on which side they went and they never made feel a nuisance they just said dont worry just tell us where even when I change my mind and they had to move what ever again. They then came back on the 18th to collect everything from the house and garden this even included a motorbike again done with easy calm manner then back on the 19th for the final things. At the new house they put things exactly where they were needed in a tidy way so i could get to things without moving masses,they even put all the boxes that needed to go into the loft. I would recommend Southpark removals specially if you would like a stress free move with happy easy going men who never make you feel a nuisance. Thankyou to all at southpark for Wednesday.

" We called several people in for quotes and southpark were not the cheapest but by far the most efficient with how quickly they sorted out the quote and they were the only ones who didnt bat an eye lid about moving heavy boxes tools (and theres alot) and a motorbike nothing fazes them. We need a hell of a lot boxes bubble wrap ect never once did question how many and you can either go and collect them or they will deliver. Near the the week of the move they called to ask how we were getting on with packing did we need anything also how best to move everything and how they would recommend doing it,we listened to them and they were right. I really enjoyed the move mainly down to efficiency of all at Southpark something that I thought would a nightmare wasn't it was jovial but professional. "
 
 
Team:
To them all thankyou
 
 
 


Review 12 Oct 2016
Recommended by customer in PE12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.8087, 0.0117
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from Essex to Lincolnshire and south park did all our packing for us. They were professional and friendly, taking great care of our belongings and marking the boxes clearly to make it easier for us to find things at the other end. I cannot commend them enough for the marvelous service they provided.

" The team were all very professional and friendly. They took great care of all our belongings whilst packing, so much so that not one item was damaged when we unpacked. On the day that we picked up the keys for our new home, the same team arrived and unpacked making sure that all the boxes were in the correct rooms as well as the furniture. I would commend South Park to anyone who is moving home as you will not get a better service anywhere else. "
 
 
 
 


Review 12 Oct 2016
Recommended by customer in CM16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6995, 0.1324
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A move that saw us sell our home but not able to move into our new home for 5 weeks so our entire contents went in Southpark''s storage facilities

" The guys worked on the hottest day of the year without complaint. They were polite, efficient and very hard working. We particularly liked the fact that our goods were placed immediately into storage containers and that these containers would be lifted off of the vehicle for future reloading and emptying at the new address five weeks hence i.e. There wasn't the multiple handing of "on the lorry, off into store, out of store and into the lorry and finally off the lorry and into the house" "
 
 
Team:
I cannot remember the guys' names - but they all liked the ice creams we bought them to help them deal with the heat.
 
 
 


Review 12 Oct 2016
Recommended by customer in IP27
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.4380, 0.6020
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Great team. They were careful quick clean and very efficient

" Very helpful from the get go from speaking to people over the phone and needing loads more wrapping/bubble wrap all being delivered quickly, the crew were fantastic and kept me informed of what they were doing all the way through the process. Made the day and the move go so much smoother. "
 
 
 
 


Review 12 Oct 2016
Recommended by customer in CM15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6236, 0.3054
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
The move was for a very full 3 bedroom house in Romford to a 4 bed house in Brentwood

" The team that done the move could not have been better they arrived on time, nice guys who took the ultimate care, when we got to the property we where moving in to there was a couple of hours delay in getting the keys so the guys had to just wait until they could get our goods into house they did not get at all bothered about delay.
Would highly recommend South Park "
 
 
Team:
Sorry dont know names but they where all good and polite
 
 
 


Review 26 Sep 2016
Recommended by customer in CB10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0199, 0.2383
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved home with South Park Removals at the beginning of August 2016 from epping to saffron Walden. We had a lot of furniture including considerable garden furniture and a number of cycles.

" All of their staff were very helpful, professional, fast and efficient and went that extra mile to make our move go well. The quote was very competitive, our furniture and belongings were treated with care and we would have no hesitation in recommending them to others. This was our third time of using them and they will be top of our list for getting a quote for our next move whenever that maybe. "
 
 
 
 


Review 22 Sep 2016
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7257, 1.2953
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Three bedroom townhouse with a garage full of woodworking machines. Moving a hundred miles from London to a rural location.

" South Park are a lovely firm to deal with. Very understanding and accessible on the phone when making arrangements. They were prompt and reliable in their assessment of how big a van and left sufficient good quality boxes and other packing material. However for me what stood out the most was their professionalism on the day before the move when they like to load the van with most of the items. The sheer skill with which my woodworking tools were loaded - some weighing well over 150kg - was most impressive! On moving day I had forgotten about a couple of cupboards but the team left nothing behind and left on time for the planned arrival at the new house. Off loading was performed just as carefully. Top notch quality throughout. "
 
 
Team:
Mr Freeman
 
 
 


Review 9 Sep 2016
Recommended by customer in SA31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.8572, -4.3225
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We moved from East London to West Wales and needed everything packed! The team were fantastic, all I needed to do was supply them with tea, coffee and biscuits!

" An amazing team, very professional and easy going. A person came around the flat to see all that needed packing and the following day I recieved a quote. This was really important to me as we've got several specialist items and I needed reassurance that they could move them safely. A packing team arrived the day before, each member responsible for their room. They labeled each box, which helped when we arrived, so we were able to direct where everything went. On the day of the move, they drove from East London to West Wales, arriving just after midday. They were able to unload the lorry by 6pm the same day. They worked really hard and efficiently. I'm disabled and found that this whole process was stress free and easy. "
 
 
 
 


Review 9 Sep 2016
Recommended by customer in Dy1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5131, -2.0924
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had a lot of plants and small trees in pots wjich i thought would be problematic but not for South Park they coped with everything brilliantly.

" Moving after 34 years was exhausting but South Park had the process smooth. They were professional and friendly and I certainly recommend them. "
 
 
 
 

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