Knightmovers Removals & Storage

Unit 4 Bydwynn
Llanbedr
Gwynedd
LL45 2LP

52.8160, -4.1025

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
511 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 511 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The men who came were absolutely brilliant and went out of their way to make sure our move went as smoothly as possible. They arrived on time and nothing was to much trouble for them. I will reommend ...."   more
 
" The two gentlemen we had were excellent and carried out our move on 25th January to our total satisfaction, very courteous and careful with our new Cottage and furniture. We would happily recommend t...."   more
 
" The team were punctual, polite & professional, did an incredible job, moving into a cottage with extremely low ceilings, with furniture that wasnít exactly small !! Could not fault the time effort & c...."   more
 
" Superb from initial consultation of items to be moved to the prompt packing and unpacking of items into the new property. Would recommend to anyone."   more
 
About Us


Established in 1997, our philosophy is to tailor the service we offer around the needs of each customer;and we have a reputation for mastering difficult locations.

- packing
- packing materials
- covers used as standard
- Full member of the British Association of Removers
- Purpose built storage facilities
- Fully insured and bonded
- Competitive pricing and free estimating
- Selection of vehicle sizes & equipment to solve access & location issues
- Good reputation based on 12 years of experience

The teams' aim is to take the stress out of moving:
- Friendly and reliable
- Problem solvers
- Welsh speakers available
- Flexible
- Dedicated office support to plan your move
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 85%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 90%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 83%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 11
arrived 17
belongings 16
best 13
boxes 13
brilliant 18
care 25
careful 23
certainly 12
cheerful 19
class 11
courteous 39
crew 14
Danny 12
Definitely 11
difficult 23
easy 12
efficient 51
efficiently 13
Excellent 87
experience 12
extremely 39
Fantastic 18
free 12
friendly 63
furniture 32
good 60
great 39
guys 15
happy 25
hard 57
help 11
helpful 97
Highly 35
impressed 15
Knight 12
Knightmovers 76
packed 11
packing 19
phone 13
pleasant 23
pleased 21
polite 62
professional 54
recommend 83
removal 60
service 109
team 55
Thank 51
trouble 31
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 19 Feb 2018
Recommended by customer in LL40
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.7460, -3.8832
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used Knightmovers after a friend recommended them. I am so glad we did.
 
Cost: £456
 

"The men who came were absolutely brilliant and went out of their way to make sure our move went as smoothly as possible. They arrived on time and nothing was to much trouble for them. I will reommend Knightmovers to anyone who is moving home.
Excellent service. Cannot be faulted in any way"
 
 
Team:
So sorry cannot remember moved on 14/2/18
 
 
 


Review 26 Jan 2018
Recommended by customer in LL24
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.0848, -3.7942
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The two gentlemen we had were excellent and carried out our move on 25th January to our total satisfaction, very courteous and careful with our new Cottage and furniture.
We would happily recommend them as removers. They really looked after my jukebox which is my pride and joy."
 
 
 
 


Review 26 Jan 2018
Recommended by customer in NN7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.2368, -0.7571
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
.

"The team were punctual, polite & professional, did an incredible job, moving into a cottage with extremely low ceilings, with furniture that wasnít exactly small !! Could not fault the time effort & care they took, having moved all around the world, this is by far the best experience & service Iíve recieved, thank you !! It was greatly appreciated !!"
 
 
Team:
Hayden
 
 
 


Review 22 Jan 2018
Recommended by customer in LL18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.3052, -3.4574
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2bed house and garage removals long distance
 
Cost: £1700
 

"Superb from initial consultation of items to be moved to the prompt packing and unpacking of items into the new property. Would recommend to anyone."
 
 
Team:
Wyn and Shaun
 
 
 


Review 18 Jan 2018
Recommended by customer in LL59
 My Age: 70 + 
 I'm: Male 

53.2279, -4.1722
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move within Wales from Dolgellau in Gwynedd to Menai Bridge on Anglesey. In addition to packing and moving the usual furniture, contents and clothes, it included moving about 400 plants which had been potted up and were destined for the garden in the new house. Moving these required a separate van on an agreed day before moving the furniture and an extra smaller van on the day of the move. Also we had two large wardrobes dismantled from the old house, before the move, and rebuilt in our new house. KnightMovers supplied wardrobes boxes in which we could store our hanging clothes until the move. The clothes were then transferred easily to the wardrobes in the new house and the boxes were dismantled and taken away on the day of the move. This was an excellent and extremely helpful service. The packing and moving were completed over two days.
 
Cost: £2340
 

"Moving home is a stressful time and all the staff at KnightMovers went out of their way to help us make the move as easy as possible. This included the initial visit by the owner of the company, who did the estimate, the men who did the packing and moving of plants and furniture etc, and the staff in the company office who answered the phone and dealt expertly with several queries. The KnightMovers website also provided a wide range of very useful information about moving including a helpful list of services and organisations needing to know about the change of address.

We had two large wardrobes dismantled from the old house, before the move, and rebuilt in our new house. KnightMovers supplied wardrobes boxes in which we could store our hanging clothes until the move. The clothes were then transferred easily to the wardrobes in the new house and the boxes were dismantled and taken away on the day of the move. This was an excellent and extremely helpful addition to their service.

In addition to packing and moving the usual furniture, contents and clothes, it included moving about 400 plants which had been potted up and were destined for the garden in the new house. Moving these required a separate van on an agreed day before moving the furniture and an extra smaller van on the day of the move.

During the move of the plants prior to the main move, when it was pouring with rain, and the two days of the main move, the men worked extremely hard. They were always courteous and helpful when we wanted some help. Nothing was too much trouble for them. Overall an excellent experience provided by a local Welsh company, but which also has international experience.

I would not hesitate to recommend KnlghtMovers in the strongest possible terms. It is an excellent company, staffed by people who know the business and who care about their customers."
 
 
Team:
Wynn, Eiddon, Keith
 
 
 


Review 13 Jan 2018
Recommended by customer in LL46

 I'm: Male 

52.8536, -4.1099
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was responsible for organising the removal of an elderly relative to an apartment in a different part of the country.

"I have found Knightmovers to be the most professional, honest and reliable removal company I have ever had dealings with. The quotation was clear and precise, the packing service was exceptional, with all the fragile items properly packed, the vehicle and team arrived as scheduled and the removal went without any problems. I would thoroughly recommend Knightmovers to anyone requiring a professional removal service."
 
 
 
 


Review 11 Jan 2018
Recommended by customer in LL40
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.7401, -3.8803
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removals turned up on time, friendly and hardworking guys who were helpful and polite making the move straightforward.
 
Cost: £609
 

"As above and could not fault the service given. Would highly recommend."
 
 
 
 


Review 15 Dec 2017
Recommended by customer in LL40
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7252, -3.9201
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from hotel into our new home

"Excellent service from start to finish. Highly recomended. Thank you"
 
 
 
 


Review 28 Nov 2017
Recommended by customer in TR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.2113, -5.2831
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from Blaenau Ffestiniog North Wales to Camborne in Cornwallas things did not go as planned we had to put our blongings into storage for a while.

"We had an amazing experience with Knightmovers all staff that we dealt with were professional and friendly could not ask for a better service. Would highly recommend them to anyone moving home. As we had a few problems with the purchase of our new property Knightsremovers were amazing and were so helpful in storing our itmes for us and went above and beyond when they stored our plants as well."
 
 
 
 


Review 21 Nov 2017
Recommended by customer in LL46

 I'm: Male 

52.8393, -4.1131
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used Knightmovers to move our furniture and belongings from North Staffordshire to North Wales. We also used their storage facility for three weeks.
 
Cost: £1600
 

"Knightmovers have recently supported us in moving from home in Staffordshire to our new property in North Wales. The service provided was extremely professional and it was a pleasure to have met the Knightmovers team. The ladies in the office helped us through the process of booking dates, organising storage on a temporary basis and also giving us local knowledge of other services available. The lads who moved us were again professional, well mannered, good humoured and very hard working. We would definitely recommend Knightmovers to others."
 
 
Team:
Sarah, Paula, Hayden and Saul.
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1