Britannia Beckwith of Sussex

Europa House, Euro Business Park, New Road
Newhaven
East Sussex
BN9 0DR

50.8013, 0.0522

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
926 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 926 reviews since 2014
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Kept informed all the way through. Excellent responsive. A pro-active service."   more
 
" We would like to thank guys from the bottom of our heart. All the guys were totally amazing, on time, polite and beyond helpful. The guy's worked so, so hard for us. Only stopping for a drink and sn...."   more
 
" Excellent."   more
 
" Cannot thank you all enough for dealing and coping with change of circumstane. The guys who packed up were excellent as were the guys Mark & David who delivered everything."   more
 
About Us


Britannia Beckwith removals of Sussex is the longest established removals company in East Sussex. We are a family owned and run removals and storage company operating from a head office and warehouse in Newhaven, East Sussex, also with offices in Brighton and Seaford.

We are long and established members of the Britannia group and one of over 40 companies that makes up Britannia movers international. We are also members of the British Association of Removers (BAR). We are accredited by QSS for reaching the European Quality Standard for removals BSEN 12522. Which allows us to fly the well known Kitemark symbol.

Our removals service is comprehensive, friendly and efficient and we pride ourselves on providing the best possible service for our customers.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 88%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 26
amazing 19
Arrived 10
Beckwith 15
Ben 22
better 14
boys 13
Brilliant 59
Britannia 27
care 22
cheerful 27
courteous 47
crew 37
definitely 33
delivery 20
Easy 20
efficient 94
Excellent 174
extremely 31
fantastic 41
free 22
friendly 125
friends 19
furniture 19
good 116
Great 94
guys 87
happy 46
hard 72
helpful 201
highly 28
lovely 19
Mark 22
packing 21
pleasant 24
pleased 40
polite 106
professional 86
Really 66
recommend 116
removal 47
Rob 23
service 179
smoothly 24
stress 25
team 113
thank 124
thanks 63
trouble 21
working 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Apr 2018
Recommended by customer in NE42
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
54.9649, -1.8446
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pace and move from East Sussex to Northumberland.
 
Cost: £2800

"Kept informed all the way through. Excellent responsive. A pro-active service."
 
 
 
 
Team:
Ben Chris
 
 
 


Review 18 Apr 2018
Recommended by customer in BN27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
50.8591, 0.2539
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From house to house, 2 entrances with both properties.
 

"We would like to thank guys from the bottom of our heart.
All the guys were totally amazing, on time, polite and beyond helpful.
The guy's worked so, so hard for us. Only stopping for a drink and snack. They where so organised checking with us all the time, with loading and unloading.
We had a lot to move, but at no time did the guys complain "well not in ear shot".
We will recommend your company to everyone and have, even if they aren't moving.
Please say a huge thankyou to all.
Also, a big thank you to Tina for assisting to make it all possible."
 
 
 
 
Team:
Gabell Dan Miroslav
 
 
 


Review 5 Apr 2018
Recommended by customer in GU30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.0757, -0.8028
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from West Sussex to Hampshire.
All on time.
 
Cost: £1221

"Excellent."
 
 
 
 
 
 


Review 4 Apr 2018
Recommended by customer in BN7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8725, -0.0085
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to storage.
 
 
 
 
 


Review 3 Apr 2018
Recommended by customer in BN1
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8671, -0.1239
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenge moving cabinets, the removal team tried extremely hard.
Very impressed with their effort.
 
 
 
Team:
Robin Jed As
 
 
 


Review 23 Mar 2018
Recommended by customer in ME14
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
51.2739, 0.5273
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly.
 
 
 
Team:
Dan Rob Frazer
 
 
 


Review 22 Mar 2018
Recommended by customer in BA5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2171, -2.6632
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good and smooth.
 

"Cannot thank you all enough for dealing and coping with change of circumstane.
The guys who packed up were excellent as were the guys Mark & David who delivered everything."
 
 
 
 
Team:
Mark Dani
 
 
 


Review 22 Mar 2018
Recommended by customer in TN39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8396, 0.4411
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £728

"The move went very well - No problems."
 
 
 
 
Team:
Taf Matthew
 
 
 


Review 22 Mar 2018
Recommended by customer in RH15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.9582, -0.1259
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of internal furnishings including reclining sofa and armchair.
 
Cost: £772

"Both Mark and Dave did an excellent job with minimum disruption.
Brilliant.
Many thanks."
 
 
 
 
Team:
Mark Dave
 
 
 


Review 22 Mar 2018
Recommended by customer in BN3
50.8287, -0.1570
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1154

"Thank you so much to all four of you for making our move run so smoothly, and I am sorry that the late completion meant that you had to work so late.
You did a fantastic job and we are both delighted wish how everything went.
You have all been consummate professionals.
A massive thank you. "
 
 
 
 
Team:
Dan Jay Lee Dan R
 
 
 


Review 22 Mar 2018
Recommended by customer in BN3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.834274, -0.156125
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Southwick to Hove.
 
Cost: £541

"Very good removers and I will highly recommend Beckwith of Sussex."
 
 
 
 
Team:
Shane Matthew
 
 
 


Review 22 Mar 2018
Recommended by customer in TN22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9343, 0.0630
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2068

"Went you smoothly. "
 
 
 
 
Team:
R Walters Field Derren G
 
 
 


Review 22 Mar 2018
Recommended by customer in BH24
50.8257, -1.8462
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1242

"P.R.Roberts."
 
 
 
 
Team:
Chris Ben Fraser
 
 
 


Review 22 Mar 2018
Recommended by customer in BN11
50.8177, -0.3852
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Everything was absolutely fantastic.
Thank you."
 
 
 
 
Team:
Chris Mark Ben
 
 
 


Review 22 Mar 2018
Recommended by customer in BN27
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8749, 0.2384
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £786

"The service from all concerned has been excellent.
Great team.
Great service.
Thank you."
 
 
 
 
Team:
D Field R Walters Dave
 
 
 


Review 22 Mar 2018
Recommended by customer in BN3
50.8530, -0.1776
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £562
 
 
Team:
Mark Jay Dan
 
 
 


Review 22 Mar 2018
Recommended by customer in RH16
50.9997, -0.1051
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £709

"Work carried out efficiently with a pleasant and friendly manner."
 
 
 
 
Team:
Dan Gary
 
 
 


Review 22 Mar 2018
Recommended by customer in BN3
 My Age: 30 - 39 
 I'm: Female 
 I have known this business: Over 10 years 
50.8530, -0.1776
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £773

"Fantastic-friendly, polite, efficient-perfect!
Thank you very much.
"
 
 
 
 
Team:
R Walters Derra
 
 
 


Review 22 Mar 2018
Recommended by customer in LI8
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Eastbourne to Liverpool.
 
Cost: £2350

"Good move, excellent service and very agreeable personnel.
Very satisfied. "
 
 
 
 
Team:
Dan Rob
 
 
 


Review 22 Mar 2018
Recommended by customer in TN33
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.9444, 0.4234
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
More over 3 days. Third day become very rushed and was a long day for the team.
Access at both properties restricted.
 

"The team were helpful courteous and stress free.
Rob was with us for the three days, Ben for two, Roy and Andy just the last day.
Rob made the move as stress free as possible and it would be good to have him again when we move on from this neutral property.
Louise who did the house visit was very helpful, but some things she told us were not part of the package. But it was her visit that made us choose Beckwith. "
 
 
 
 
Team:
Rob Andy Roy B
 
 
 

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