Britannia Beckwith of Sussex

Europa House, Euro Business Park, New Road
Newhaven
East Sussex
BN9 0DR

50.8013, 0.0522

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
759 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 759 reviews since 2014
 
 
 
Sales & Support
9/10 Sales & Support Rating 9.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery
9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service
10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value
9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The removal men who came were very friendly, courteous, professional and very supportive. I could not have asked for more!!"   more
 
" Really efficient in packing and took less time than thought. Lovely chaps and ever helpfully cheerful. Would recommend to friends."   more
 
" All guys were really good, despite me being grumpy."   more
 
" We were very impressed with the whole team, the removal men were very polite and friendly and our goods were handled with care and thought. There was no damage or breakages. We would be more than plea...."   more
 
About Us


Britannia Beckwith removals of Sussex is the longest established removals company in East Sussex. We are a family owned and run removals and storage company operating from a head office and warehouse in Newhaven, East Sussex, also with offices in Brighton and Seaford.

We are long and established members of the Britannia group and one of over 40 companies that makes up Britannia movers international. We are also members of the British Association of Removers (BAR). We are accredited by QSS for reaching the European Quality Standard for removals BSEN 12522. Which allows us to fly the well known Kitemark symbol.

Our removals service is comprehensive, friendly and efficient and we pride ourselves on providing the best possible service for our customers.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 20
amazing 15
Arrived 10
Beckwith 10
Ben 19
better 12
boys 10
brilliant 52
Britannia 20
calm 8
care 20
careful 9
cheerful 23
courteous 39
crew 32
definitely 30
delivery 18
easy 17
efficient 74
Excellent 150
extremely 27
fantastic 33
free 18
friendly 100
good 95
great 80
guys 72
happy 39
hard 62
helpful 165
highly 22
packing 20
pleasant 20
pleased 35
polite 86
professional 73
quick 17
Really 56
recommend 94
removal 41
Rob 19
service 155
Smoothly 18
stress 20
stressful 17
team 88
Thank 97
Thanks 54
trouble 18
working 24
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

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Budget:  

Review 20 Jul 2017
Recommended by customer in BN27
50.8549, 0.2480
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 20 Jul 2017
Recommended by customer in EX18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
50.9135, -3.8715
 
 
Satisfaction Ratings
 
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2281
 
 
Team:
Kayz Lee
 
 
 


Review 20 Jul 2017
Recommended by customer in BH25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.7610, -1.6489
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
Team:
Taf Rob Matthew
 
 
 


Review 19 Jul 2017
Recommended by customer in BN9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.8007, 0.0668
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From long term storage to new property. No particular challenges.
 
Cost: £650

"The removal men who came were very friendly, courteous, professional and very supportive. I could not have asked for more!!"
 
 
 
 
 
 


Review 18 Jul 2017
Recommended by customer in B18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4916, -1.9131
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

"Really efficient in packing and took less time than thought. Lovely chaps and ever helpfully cheerful. Would recommend to friends."
 
 
 
 
Team:
Dan Jay Frase
 
 
 


Review 18 Jul 2017
Recommended by customer in NG25
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.0656, -0.9780
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £2228
 
 
Team:
Dan Ben
 
 
 


Review 18 Jul 2017
Recommended by customer in TN6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.0508, 0.2336
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"We were very impressed with the whole team, the removal men were very polite and friendly and our goods were handled with care and thought. There was no damage or breakages. We would be more than pleased to recommend this company."
 
 
 
 
Team:
Gary Dan James Daniel
 
 
 


Review 18 Jul 2017
Recommended by customer in BN9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
50.8041, 0.0544
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move went very smoothly and quick.
 
Cost: £220

"Well satisfied with the move."
 
 
 
 
Team:
B Clarke R Walters D Fiel
 
 
 


Review 18 Jul 2017
Recommended by customer in PO5
50.7956, -1.0869
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Southsea-southsea.
 

"All guys were really good, despite me being grumpy."
 
 
 
 
 
 


Review 17 Jul 2017
Recommended by customer in BN7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
50.8738, 0.0135
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Very steep lift access for removal men.
 

"Service was brilliant. Very professional always communicated well. Kept us informed of progress.
Thank you.
Would recommend all the staff."
 
 
 
 
Team:
R Brown R Walkers G Abie
 
 
 


Review 17 Jul 2017
Recommended by customer in BN6
50.9284, -0.1680
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
A huge downsizing across the village.
 
Cost: £3253

"The two guys who were with us throughout were fantastic! The firm has been very organised and helpful. Only the two breakages, which were unfortunate spoilt the whole experience. We will certainly highly recommend you for house moving to our friends- made a very transitive experience survivable. Many Thank."
 
 
 
 
 
 


Review 17 Jul 2017
Recommended by customer in KT2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4136, -0.3049
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving flat.
 

"Excellent."
 
 
 
 
Team:
Ryan Jack
 
 
 


Review 17 Jul 2017
Recommended by customer in BN7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.8715, 0.0078
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Book cases do not get down stairs. So removers desired a method out of window and use ladder.
 
 
 
Team:
Shane Ryan
 
 
 


Review 17 Jul 2017
Recommended by customer in EX12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.708857, -3.081679
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1750
 
 
Team:
Mark Ryan
 
 
 


Review 17 Jul 2017
Recommended by customer in BN22
50.7980, 0.2609
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Thank you very much to all involved for making my move as smooth as possible.

I was especially impressed with the expert way all my belongings were fitted into 75 sqft storage unit."
 
 
 
 
Team:
Alan Ben
 
 
 


Review 14 Jul 2017
Recommended by customer in BH25
50.7470, -1.6533
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move to store
Store to new property.
 

"Very good."
 
 
 
 
Team:
Mark Rob Jack
 
 
 


Review 14 Jul 2017
Recommended by customer in BN7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
50.8687, 0.0029
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 4 bedroom village house to town centre and 2 bed flat.
 
Cost: £1000

"Removal men were concerned not enough of them had been put on job, with effect that we weren't in flat until 7.30 in the evening too late to be able to unpack and organise ourselves.
Throughout this, the staff were polite and helpful. "
 
 
 
 
Team:
Fraser Michael
 
 
 


Review 14 Jul 2017
Recommended by customer in BN23
50.7911, 0.3192
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
From 3 bedroom house to 2 bedroom bungalow.
 

"Boxes worked very hard indeed and followed my preferred places to put things were adhered to. "
 
 
 
 
Team:
Mark James Dale
 
 
 


Review 14 Jul 2017
Recommended by customer in PO4
50.7846, -1.0621
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £1374

"Just lovely, friendly crews always with a smile all going the extra mile. Just made the day fun rather than stressful."
 
 
 
 
Team:
Dane Shane Reeves
 
 
 


Review 11 Jul 2017
Recommended by customer in BN9
 My Age: 70 + 
 I'm: Female 
50.7825, 0.0450
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent service.
 

"Excellent, will recommend them any time."
 
 
 
 
Team:
Kryz James
 
 
 

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