"The move team were incredibly efficient and supportive. Our only negative comment is that a cherished glass top table was damaged as the person unpacking the glass wasn’t the person who had packed it, so an item of glass slipped when being unpacked and was broken. Maybe mark fragile items a little more clearly?? Overall a superb team, on the day and in the office. Many, many thanks for a job excellently carried out."

"Quite simply – fantastic. Every element of the company Maggi and I were had contact with, i.e.lead consultant, administration, packers & removal chaps.

Nothing a problem, helpful, jolly, thorough, respectful and the chaps loved their Tea/Coffee.
Moving a horrible experience but every element of company made it easy. Thank you."

"The team was friendly and professional from the moment they arrived until they left on the third day – Especially Steve.
Nothing was too much trouble.
They looked after our property as if it were their own.
They were smartly dressed in uniform and very polite.
Altogether a stress-free move for us.
We would highly recommend Hadley and Ottaway to anyone.
The admin team was most accommodating concerning our uncertainty over dates"

"I was extremely impressed with the way the team worked.
I would definitely recommend this company.
Everything was explained before the moving date and I was pleased with the team being so punctual on moving day."

"We liked the expertise and keenness of our movers. They were careful as they moved furniture etc. around and had boundless energy even after several trips up and down 3 flights of stairs."

"All the men were very helpful, nothing was too much trouble, very pleasant with their service."

"We were very impressed with the company. The removal men were excellent & very friendly. The quote man (Chris) was also very good, gave all the details I wanted, and it was him that made me go with you. You are an excellent professional business. Thank you. "

"The 4 lads that moved us where polite and very professional in all aspects of the day. "

"Lee and Stephen adapted quickly to the challenges of parking on our road on the first day (despite us putting traffic cones out to deter neighbours parking!).
On the second day the team worked so well together – it was a hot day too. We felt reassured throughout the whole process and we are so pleased we booked our removal with your company.
A very professional team who were friendly and respectful of our property.
We would highly recommend your company to others – we thank everyone in the team"

"Excellent service on the day of the move and leading up to it.
The process of asking the customer to confirm all items have been delivered on the day, before departure, is a little too soon, maybe.
The chaos of moving day doesn’t allow time to be sure everything is accounted for.
I have since noticed a small amount of damage to my grandfather clock."

"Very nice company to deal with from the beginning to end. Would recommend to others."

"Move well executed from start to finish including maids service."

"Fantastic service from all of the team 5 star and would thoroughly recommend your services.
In the past we used Alan Cook but your service was exceptional and superior to theirs, plus all of your representatives conducted themselves professionally at all times from initial visit throughout"

"Very professional company, crew were excellent very friendly faultless move. Would recommend this company to anyone moving. Chris the surveyor sold the company to me. Very friendly 10/10."

"Most excellent service. Friendly and helpful."

"Thoroughly professional and an absolute pleasure to work with. I previously served 30 years in the Army and am well used to moving home, but this was exceptionally painless thanks to the very helpful team."

"Upon arrival at the new property, they also assisted with several additional heavy items not included in the original arrangement, doing so willingly and with good humour. The entire move spanned over seven hours, yet throughout, they remained cheerful, engaging, and meticulously careful, manoeuvring large items through narrow staircases without causing any damage.
Your Comments
I am wholly satisfied with the experience and deeply grateful for their professionalism and kindness. Every aspect of the move was handled with courtesy, care, and good spirits. Although this company may not be the cheapest, I cannot imagine a better service. I recommend them unreservedly."

"After 30 yrs in our previous property this move was potentially very stressful for us but the event went off without a hitch despite some last minute changes to items being moved; Excellent service all round and empty boxes now collected"