Henry Harvey Roofing Ltd

3 St Helen's Crescent
Minishant
South Ayrshire
KA19 8DP

55.3884, -4.6528

Roofers

Listed under:  Roofers / Roofing
99% recommended   Rating 9.7/10
150 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 150 reviews since 2016
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work done to a very good standard. Arrived on time friendly and pleasant. "   more
 
" Delighted with the work and the staff."   more
 
" Work finished to a satisfactory standard."   more
 
" Arrived within a few days and carried out all the work required to a high standard. Workers chatty and efficient."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 89%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 83%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 87%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 3
agreed 3
approach 5
Arrived 5
class 4
clean 4
cleared 3
customer 3
debris 4
Delighted 6
efficient 5
efficiently 3
employees 3
exactly 3
excellent 29
experience 3
extremely 3
finish 8
finished 5
friendly 15
friends 3
good 19
great 9
happy 14
hard 4
Harvey 23
helpful 12
Henry 31
Henrys 3
highly 10
initial 5
inspection 3
mess 5
needed 7
phone 4
pleased 7
problems 6
professional 25
quality 11
quickly 6
quote 6
recommend 27
recommended 8
Roofing 14
service 18
standard 11
team 18
tidy 14
workers 6
Workmen 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Jun 2018
Recommended by customer in HA20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean debris from front and rear dormer roof and apply a generous coating of solar reflective paints.
Clean debris from front porch flat roof and apply layer of high performance polyester based felt. T complete area with generous coating of solar reflecting paints. Fitted with new ____PVC roof
__.
Were brush moss from main redge and top row of roof tiles. Repaint redge tiles and treat with moss ___.
Silicone seal front left _ end caps to roof tiles. Clear away all debris on completion.
 

"Work done to a very good standard. Arrived on time friendly and pleasant. "
 
 
 
 
 
 


Review 16 Jun 2018
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.461868, -4.640615
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-slating and other roof works to rear annexe.
 

"Delighted with the work and the staff."
 
 
 
 
 
 


Review 16 Jun 2018
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.496894, -4.613571
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repairs to a lock up garage.
 

"Work finished to a satisfactory standard."
 
 
 
 
 
 


Review 16 Jun 2018
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.4971, -4.6126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat roof replace.
Recounting and cleaning and guttering etc.
 

"Work completed to a satisfactory standard."
 
 
 
 
 
 


Review 16 Jun 2018
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.5244, -4.5512
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Slates replaced.
 

"Arrived within a few days and carried out all the work required to a high standard.
Workers chatty and efficient."
 
 
 
 
 
 


Review 14 Jun 2018
Recommended by customer in KA7
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4524, -4.6417
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Haunching round chimney pots. Replace defective roof tiles at several areas. Fit bird baffles.
 

"Very neat and tidy repair."
 
 
 
 
 
 


Review 7 Jun 2018
Recommended by customer in TN17
51.0965, 0.5295
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New lead flashing.(on roof).
 

"Very good."
 
 
 
 
Team:
Mark
 
 
 


Review 29 May 2018
Recommended by customer in KA7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.4521, -4.6361
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace old flat roof.
Lead work on chimney.
 

"A breath of fresh air to have a building firm work as hard and as professional as the team at Henry Harvey Roofing.
Great communications from the office.
A hardworking team.
A very good job and zero mess."
 
 
 
 
 
 


Review 29 May 2018
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
55.4413, -4.6266
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to roof and chimney which were causing water to enter the house.
Repairs included replacing damaged tiles, fixing flashings and repairing mortar damage on chimney.
 

"Henry Harvey provided a quote for the works.
As this time he showed me photos of the problems and explained what was required to carry out the repairs.
After we agreed the price Henry and his team carried out the repairs in a professional manner and removing all damaged materials from the job.
They provided an excellent service and I would highly recommend using Henry Harvey Roofing."
 
 
 
 
 
 


Review 23 May 2018
Recommended by customer in KA5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.5122, -4.3874
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing existing gutter and down pipe.
Fitting new guttering and down pipe.
Removed old gutter and down pipe.
Tidied up all debris.
 

"Excellent work.
Very clean and tidy.
Would recommend."
 
 
 
 
 
 


Review 21 May 2018
Recommended by customer in KA19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.3360, -4.6157
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to skew stone felt capping.
Repairs to dormer windows fronts.
Rendering/slating/lead lining/skew.
 

"Great job, extremely happy with the workmanship."
 
 
 
 
 
 


Review 21 May 2018
Recommended by customer in KA9
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.5327, -4.5693
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of loose missing slates.
 

"Work completed quickly and without any problems."
 
 
 
 
 
 


Review 11 May 2018
Recommended by customer in KA7
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.4271, -4.6474
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check roof for loose tiles etc.
check chimney pointing clean gutters.
 

"We have used Henry Harvey Roofing for several years and have always found them to be professional, efficient, good value, pleasant to deal with and do an excellent job.
I would give them 5 start and 10 out of 10."
 
 
 
 
 
 


Review 10 May 2018
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4644, -4.6376
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing rear down pipes and repairing flashing roof dormer.
 

"Work carried out to high standard with little mess.
Only comment would be non communication between accepting quote and hearing from work team."
 
 
 
 
Team:
Steven
 
 
 


Review 4 May 2018
Recommended by customer in KA19
55.3588, -4.6820
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed all guttering and rainwater pipes from bungalow and garage. Fitted all new guttering and rainwater pipes. Cleared all define away on completion.
 

"Prompt and excellent work."
 
 
 
 
 
 


Review 4 May 2018
Recommended by customer in KA19
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.3954, -4.6721
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guttering renewal.
 

"Super quick, but excellent quality. Good advice and options. Great quote very happy.
Thank You!"
 
 
 
 
 
 


Review 26 Apr 2018
Recommended by customer in KA3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.6221, -4.4955
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof and cladding to garage.
 

"Was very pleasantly surprised with the professionalism and quality of work for the cost of the work.
Very reasonable despite same reservations as heard this company was dear.
Not so. Very good job.
Will recommend and use again."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in KA12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.6249, -4.6688
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clean.
 

"Quick response!
Very tidy!
Very helpful!
Will recommend!"
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in KA7
55.4317, -4.6153
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
55.4317, -4.6153
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 

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