Moran Roofing Specialists

13 Tor Road
FARNHAM
Surrey
GU9 7BX
51.2141, -0.8167

Roofing Contractor

www.rooferguildford.com

moranroofing@btconnect.com

0800 118 2036

07885 146 684

Listed under: Flat Roofing, Roofers / Roofing

95% recommended: 9.1/10
313 reviews since 1999

Satisfaction Ratings

Overall Rating		9.1/10

Quality		9.1/10

Tidy		9.2/10

Service		9.3/10

Value		8.8/10



Good Practice

Charges	98%

Timing	99%

Payment	90%

Reliable	94%

Invoice	99%

Guarantee	68%

Recent Reviews

" I have always used Morans for all roofing problems and for relaying a barn roof. " more

" I was pleased with the service I received. " more

" Proprietor & workmen polite& friendly. Proprietor as to issues arising & additional costs. Site left tidy on completion. Customer very pleased with wo...." more

" As always Mr. Moran’s quotes are clear and concise. The work completed as per his statement. His team are polite & professional." more

About Us (Information provided by the businesses)

Meet The Team

Why Choose Us?

Darryl Moran talks about the 11 year track record of the ratings and reviews for his roofing business in Farnham with Referenceline since 1999 and how this helps his business with quotes for potential customers and feedback for his team.

Legal Name: Moran Roofing Specialists. Sole Trader.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 28 Mar 2012 Recommended by customer in Farnham, GU10 51.2210, -0.7396 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £1320

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fitting ventilators to large roof following condensation problem.

"I have always used Morans for all roofing problems and for relaying a barn roof. "

Review 26 Mar 2012 Recommended by customer in Farnborough, GU14 51.3049, -0.7664 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £5300

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof repairs incl. replacement guttering

Review 22 Mar 2012 Recommended by customer in Haslemere, GU27 51.0854, -0.7342 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £714

Satisfaction Ratings

Overall Rating

7.8/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		7/10
There was little disruption and the site was left clear and tidy

Service		8/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

General roof tile replacement.

"I was pleased with the service I received. "

Review 14 Mar 2012 Recommended by customer in Bordon, GU35 51.1103, -0.8615 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £6204

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roofline & guttering replacement. Ridge & verge rebeddin.

"Proprietor & workmen polite& friendly. Proprietor as to issues arising & additional costs. Site left tidy on completion. Customer very pleased with work."

Review 15 Feb 2012 Recommended by customer in Farnborough, GU14 51.2920, -0.7580 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		8/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Refurbishment of high level rain water gulleys.

"As always Mr. Moran’s quotes are clear and concise. The work completed as per his statement. His team are polite & professional."

Review 10 Feb 2012 Recommended by customer in Farnham, GU10 51.1879, -0.7870 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £2388

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace failed lead tray at bare of two roof valleys. Replaced failed clay tiles on one face of the roof. Fitted copper strips to some facer of roof.

"Work done as specified. Very responsive and competent. Work appear to have been carried out very satisfactorily. Good service."

Review 30 Oct 2011 Recommended by customer in Hindhead, GU26 51.1123, -0.7595 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £1536

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

New garage roof, both felt and tiled.

Review 9 Oct 2011 Recommended by customer in Farnborough, GU14 51.2751, -0.7532 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove chimney to attic floor level.

"Very reliable, tidy and professional work."

Review 7 Oct 2011 Recommended by customer in Crowthorne, RG45 51.3679, -0.7874 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £1860

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New flat roof & replacement decking & insulation.

"Quick, professional, knowledgeable. I have trust in the materials & methods used."

Review 9 Sep 2011 Recommended by customer in Farnham, GU10 51.1963, -0.7962 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £2316

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Renew 22sqm flat roof. Rain penetrate.

"Chosen on the basis of reputation, price & friend's recommendation. 3 guys employed in total - all pro friendly & willing to make sure the job was done to the highest standard. Good job."

Review 28 Aug 2011 Recommended by customer in Fleet, GU51 51.2821, -0.8311 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £20000

Satisfaction Ratings

Overall Rating

10/10

Show All


Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Re-roofing – new booking & fitting, re-fixing of old tiles & new tiles. Lead flashings.

"Excellent job – neat workmanship, good time-keeping and communication. We are very satisfied with the work."

Review 19 Aug 2011 Recommended by customer in Farnham, GU9 51.2354, -0.7988 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £8658

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced entire roof – new battens, timber treatment. Replace fascias. Fixed some guttering unions.

"Job took just under two weeks and was completed by a very friendly, efficient team who worked extremely hard and kept me informed throughout. New roof looks brilliant!"

Review 29 Jun 2011 Recommended by customer in Camberley, GU15 51.3376, -0.7408 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £1044

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fascia replacements & leak investigation & remedy.

Review 25 Jun 2011 Recommended by customer in Farnham, GU9 51.2163, -0.8166 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £816

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Valley lining

"Good job!"

Review 23 Jun 2011 Recommended by customer in Farnham, GU10 51.1831, -0.8183 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £2496

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of all roof verge tiles & roof ridge tiles & re-bed them all in fresh mortar. (all original mortar was crumbling).

"Very satisfied in all respects."

Review 15 Jun 2011 Recommended by customer in Alton, GU34 51.1924, -0.9060 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £450

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		8/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Guttering replacement & re-tiling.

"Very satisfactory."

Review 31 May 2011 Recommended by customer in Farnham, GU9 51.1961, -0.8121 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £650

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repairing leak in roof which required new lead flashing round chimney.

"Job well done and nice lads who did the job."

Review 31 May 2011 Recommended by customer in Haslemere, GU27 51.0892, -0.7251 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £348

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of damaged wall tiles.

"Excellent job"

Review 28 Apr 2011 Recommended by customer in Farnham, GU10 51.1951, -0.7917 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £12150

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-roofed

"A job well done but a little frustrating when some times they did not turned up – probably they had an emergency elsewhere."

Review 25 Apr 2011 Recommended by customer in Farnham, GU9 51.2035, -0.8036 business Moran Roofing Specialists http://www.referenceline.com/roofing_contractor-in-farnham-moranroofingspecialists-470	Cost: £228

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repairing tiles damaged by falling TV aerial, and clearing debris from gutter.

" We were happy with the service for this small job. He came to assess the job quickly, we agreed a price limit within which he could proceed, or give us a quote for our views if higher. Job completed a few days late can't assess quality from ground level! "

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