Computer Services (Norwich) Ltd trading as Norwich Computers

157-159 Magdalen Street
Norwich
Norfolk
NR3 1NF

Computer Maintenance & Repairs

Listed under:  CCTV Installation & Service, Computer Sales, Computer Services, Computer Training, Data Recovery
100% recommended   Rating Computer Services (Norwich) Ltd trading as Norwich Computers 9.9/100
42 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 42 reviews since 2018
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was completed more quickly than expected. Friendly, clear communication."   more
 
" They were so helpful. Gave me a replacement and set it up so I could still work that very same day. Fixed quicker than expected. Very informative and personable. Best experience and reasonable quote! ...."   more
 
" I have used Norwich computers on a couple of occasions before and they are my "go-to" business for any laptop/technical issues. They provide a great service and I'd have no hesitation in recommending ...."   more
 
" Very good service helpful and polite."   more
 
 
About Us



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Customer Reviews
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Review 13 May 2022
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Data recovery from a damaged USB stick and replacement USB stick.
 
Cost: £90

"The work was completed more quickly than expected.
Friendly, clear communication."
 
 
 
 
Team:
Rueben
 
 
 


Review 13 May 2022
Recommended by customer in IP24
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I tipped a pint of water on my laptop which I desperately needed for work. Had to replace pads under keyboards.
 
Cost: £200

"They were so helpful. Gave me a replacement and set it up so I could still work that very same day. Fixed quicker than expected. Very informative and personable. Best experience and reasonable quote!
Very happy 10/10"
 
 
 
 
 
 


Review 11 May 2022
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop repair
 
Cost: £55

"I have used Norwich computers on a couple of occasions before and they are my "go-to" business for any laptop/technical issues. They provide a great service and I'd have no hesitation in recommending them."
 
 
 
 
 
 


Review 19 Apr 2022
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I bought a brand new laptop and they transferred over all information.
 

"Very good service helpful and polite."
 
 
 
 
Team:
Ruben
 
 
 


Review 25 Mar 2022
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair/replacement of hard disk on desktop PC
 
Cost: £110

"Efficient, concise, and confident in their knowledge and experience."
 
 
 
 
 
 


Review 2 Feb 2022
Recommended by customer in NR12
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To check and remove any corrupt data. Reload and save data.
 
Cost: £49

"Excellent. "
 
 
 
 
 
 


Review 17 Jan 2022
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cracked screen (Digitiser)
 
Cost: £110

"Completed the work within one hour at the cost quoted. Fantastic and friendly service. Could not have been more delighted!"
 
 
 
 
 
 


Review 4 Nov 2021
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace loose lead in monitor
 

"Great friendly service
Thank you"
 
 
 
 
 
 


Review 30 Sep 2021
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop repair
 
Cost: £49

"Wonder and informative assistance.
Pleasant and extremely helpful.
Will definitely use again as do other family members."
 
 
 
 
 
 


Review 18 Aug 2021
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Worked on excel not opening up.
 
Cost: £45

"Excellent service. Kept me up-to-date with everything that was going on.
Couldn't have asked for more."
 
 
 
 
Team:
Chris Andy
 
 
 


Review 3 Aug 2021
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Screen/Digitizer replacement
 
Cost: £49

"Service was absolutely spot on, great friendly service, I will definitely use them again."
 
 
 
 
 
 


Review 1 Jul 2021
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop repair
 
Cost: £49

"Excellent service and communication"
 
 
 
 
Team:
Iain Tempgrton
 
 
 


Review 24 Jun 2021
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Sourcing and refurbishment of Apple Mac Book.
 
Cost: £350

"Very good service from initial phone call to finding suitable product and collection of same.
Product in very good condition.
Staff could not have been more helpful"
 
 
 
 
Team:
Rhyan Chris
 
 
 


Review 15 Jun 2021
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement screen
 
Cost: £225

"Brilliant service. Did exactly as promised great - communication throughout."
 
 
 
 
Team:
Andy Ruben Chris
 
 
 


Review 8 Jun 2021
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Power supply replaced in PC
 
Cost: £79

"I was very impressed with the service I received. Telephoned at 9.30 AM, computer was collected at 11.15, fixed and returned at 5.15.
Chris was very friendly and couldn't have been more helpful. He explained what had been wrong in terms that I could easily understand."
 
 
 
 
Team:
Chris Manley
 
 
 


Review 6 Mar 2021
Recommended by customer in NR14
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Recovery of data from a hard drive. Replaced hard drive/USB.
 
Cost: £95

"Brilliant service. Very quick, polite, and professional. Would recommend to anyone looking for repair service."
 
 
 
 
 
 


Review 24 Feb 2021
Recommended by customer in NR4
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Complete upgrade
 
Cost: £850

"Really pleased with work completed. Both men were really helpful and friendly."
 
 
 
 
 
 


Review 4 Mar 2020
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Software. Antivirus security OE. 240 GB solid state drive fitted repair
 
Cost: £124

"Excellent customer service"
 
 
 
 
 
 


Review 22 Feb 2020
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer repair and other advice
 
Cost: £49

"Fantastic friendly service highly recommended. Filled with confidence that they can deliver and first class service."
 
 
 
 
 
 


Review 14 Feb 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install windows 10 to a 240 GB 550.
 
Cost: £99

"Will use them again very professional"
 
 
 
 
Team:
Chris Andy
 
 
 

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