Computer Services (Norwich) Ltd trading as Norwich Computers

157-159 Magdalen Street
Norwich
Norfolk
NR3 1NF

Computer Maintenance & Repairs

Listed under:  CCTV Installation & Service, Computer Sales, Computer Services, Computer Training, Data Recovery
100% recommended   Rating Computer Services (Norwich) Ltd trading as Norwich Computers 9.9/100
25 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 25 reviews since 2018
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the products or services was as expected and agreed

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent customer service"   more
 
" Fantastic friendly service highly recommended. Filled with confidence that they can deliver and first class service."   more
 
" Will use them again very professional"   more
 
" Service was very helpful.Clearly explained all issues. Kept to quote and timescale.Friendly, efficient service. Would use again and willingly recommended others."   more
 
 
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Customer Reviews
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Review 4 Mar 2020
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Software. Antivirus security OE. 240 GB solid state drive fitted repair
 
Cost: £124

"Excellent customer service"
 
 
 
 
 
 


Review 22 Feb 2020
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer repair and other advice
 
Cost: £49

"Fantastic friendly service highly recommended. Filled with confidence that they can deliver and first class service."
 
 
 
 
 
 


Review 14 Feb 2020
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install windows 10 to a 240 GB 550.
 
Cost: £99

"Will use them again very professional"
 
 
 
 
Team:
Chris Andy
 
 
 


Review 6 Feb 2020
Recommended by customer in NR5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install window 10 swap out hard drive for new solid state 240 GB drive.
 
Cost: £74
 
 
Team:
Chris Andy
 
 
 


Review 31 Jan 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigation of laptop problems
hard drive replaced with new SSD.
 
Cost: £100

"Service was very helpful.Clearly explained all issues. Kept to quote and timescale.Friendly, efficient service. Would use again and willingly recommended others."
 
 
 
 
 
 


Review 27 Jan 2020
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install Linux operating system on computer.
 
Cost: £49

"Done quickly and efficiently carried out a free fault check after wards.
Can't fault the helpfulness of the staff. "
 
 
 
 
 
 


Review 3 Jan 2020
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 7/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rectifying slow running on laptop.
 
Cost: £56

"Work completed on time and on budget."
 
 
 
 
Team:
Chis Marley
 
 
 


Review 5 Apr 2019
Recommended by customer in NR12
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to Ipad screen.
 
Cost: £65

"Fast repair. "
 
 
 
 
 
 


Review 3 Apr 2019
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New HP laptop screen.
 
Cost: £85

"Very approachable and eager to be a good time, which they certainly appear to be, and friendly fast, quality and efficient service. "
 
 
 
 
 
 


Review 1 Apr 2019
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pull SD card and fully reset and update to latest OS
 
Cost: £47

"The work was carried out in the time given and I received a call to inform me the device was ready.
I have had two minor problems fixed with no charge mode. The staff are happy to spend time and explain. They are polite and cheerful.
Excellent Service. "
 
 
 
 
 
 


Review 1 Apr 2019
Recommended by customer in NR7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service of PC
 
Cost: £85

"Excellent service
Could not fault"
 
 
 
 
 
 


Review 15 Mar 2019
Recommended by customer
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
No worker repair, bought a Laptop excellent service
 
Cost: £325

"Excellent service, Confident in the business"
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £97

"Norwich computers have done an amazing job in basically rebuilding my laptop. I have now got a 'new' laptop for less than 100.
Everyone I dealt with was friendly and helpful and I was kept informed of what needed doing and the cost of the work."
 
 
 
 
 
 


Review 22 Feb 2019
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rescue external hard drive circuit board from faulty case- put in new case.
 
Cost: £25

"They were friendly, worked efficiently and only charged for the part, not the labour. "
 
 
 
 
 
 


Review 11 Feb 2019
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 22 Jan 2019
Recommended by customer in NR27
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing off old incomplete program and replacing with new software
 
Cost: £47

"As usual- Friendly service, prompt, expert and reasonable prices."
 
 
 
 
Team:
Chris
 
 
 


Review 7 Jan 2019
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix broken laptop
Re install printer
 
Cost: £62

"Work done as requested
Team friendly and helpful
Very good price for work done
"
 
 
 
 
Team:
Chris
 
 
 


Review 7 Dec 2018
Recommended by customer in NR3
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We have used Norwich computers several times for work related to our laptop. We have also ring for advice over the phone. We have always found the staff welcoming, friendly, efficient and very knowledgeable. "
 
 
 
 
 
 


Review 25 Sep 2018
Recommended by customer in NR3
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"I visited the computer ship to ask for some help as we had lost a couple of things on our computer.
The nice young man found the two items again and also put as back on tracks.
He was very helpful."
 
 
 
 
Team:
Andy Chris
 
 
 


Review 14 Sep 2018
Recommended by customer in NR3
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 fans
 
Cost: £74

"Chris the owner is very helpful and is more than happy to give advise. The work was done promptly and my laptop came back in perfect condition. "
 
 
 
 
 
 

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