R L S Computer Services Ltd

16 Clapper Lane, Clenchwarton
Kings Lynn
Norfolk
PE34 4AW

Computer Services

Listed under:  Computer Maintenance & Repairs, Computer Sales, Computer Services, IT Services / IT Support
100% recommended   Rating R L S Computer Services Ltd 9.5/10
66 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 66 reviews since 2010
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the products or services was as expected and agreed

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very friendly. Knowledgeable -could do with a little sign on wooden peace saying 'reception' Just to direct new customers to the office and not the house."   more
 
" RLS Computer services has always provided me with extremely prompt efficient friendly service. No problem is insoluble to them and I wouldn't want to be without their support."   more
 
" Professional service. Clearly explained work to be done."   more
 
" Well organised, kept me up to date on ongoing issues, can't fault the company, very polite and well informed."   more
 
 
About Us


Professional trouble free computing for the home user.
     
Customer Reviews
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Review 3 Mar 2020
Recommended by customer in PE34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blue screen of death. Booting and stability problem.
 

"Very friendly. Knowledgeable -could do with a little sign on wooden peace saying 'reception' Just to direct new customers to the office and not the house."
 
 
 
 
 
 


Review 28 Feb 2020
Recommended by customer in PE34

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-connection of my new router to my solar/panel monitoring system
 
Cost: £12
 

"RLS Computer services has always provided me with extremely prompt efficient friendly service. No problem is insoluble to them and I wouldn't want to be without their support."
 
 
Team:
RLS Computer Services
 
 
 


Review 18 Feb 2020
Recommended by customer in PE34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Update from windows 7 to windows 10.
 
Cost: £54

"Professional service.
Clearly explained work to be done."
 
 
 
 
 
 


Review 4 Dec 2019
Recommended by customer in PE34

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
installed a new bigger solid state drive into my home laptop, excellent job, not as easy as it appeared to be at first. The reason being it needed a huge amount of time to update Windows 10 to the latest version. I can endorse the work of RLS Computers, very impressive.
 
Cost: £218
 

"Well organised, kept me up to date on ongoing issues, can't fault the company, very polite and well informed."
 
 
Team:
Rob Lucas
 
 
 


Review 7 Jun 2019
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sold new ACER laptop installed Email function demonstrated use before leaving.
 

"All as requested. "
 
 
 
 
 
 


Review 7 Jun 2019
Recommended by customer in PE37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install a new computer and printer and transfer all data from old computer. Then clean all private information from old computer.
 
Cost: £90

"Rob is a most charming professional person and was so kind and caring and considerate to our needs we are on elderly couple - and he took time to explain everything very clearly to us.
It was pleasure and delight to have him in our house and do such an excellent job for us. Many thanks Rob. "
 
 
 
 
 
 


Review 29 Nov 2017
Recommended by customer in PE34
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared all APP Systems and upgraded
 
Cost: £20

"First class work and a very prompt finish.
I was told what work needed to be done before work started.
It was explained in easy to follow way, which was perfect for me , as I am a beginner."
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Find problem on laptop. Recovered data and put a new programme on my computer
 
Cost: £30

"Rob is very helpful and explains what he is doing as usual high standard"
 
 
 
 
 
 


Review 24 Jul 2017
Recommended by customer in PE34
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop and printer were not working properly.
 
Cost: £40

"I understood what was being done as it was explained slowly and I was shown as it was being done."
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unable to access my PC due to a corrupted user file. File repaired and access restored.
 
Cost: £25
 

"Fast, friendly and helpful service. Very pleased."
 
 
Team:
Rob Lucas
 
 
 


Review 1 Apr 2017
Recommended by customer in PE12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several technical issues plus training.

"I have the bronze homeplan with RLS and for me it's worth every penny. I have had to call Rob on several occasions and the response times have always been under 5 minutes. Rob's wizardry on the computer is second to none, he also has the patience of a saint. I would recommend RLS to anyone who is looking for instant backup and support, great customer service 10 out of 10 from me."
 
 
Team:
Rob Lucas
 
 
 


Review 25 Mar 2017
Recommended by customer in PE31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
RLS has provided my broadband & carried out all my computer maintenance for over 10 years. In that time all queries and/or problems have been answered cheerfully, quickly & very competently. I do not hesitate to recommend RLS to all computer users.

"Very professional at all times"
 
 
Team:
Rob
 
 
 


Review 25 Mar 2017
Recommended by customer in PE30
 My Age: 70 + 
 I'm: Female 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A maintenance contract for keeping two computers healthy and in working order, and to solve as quickly as possible any problems that arise in daily usage. Using remote methods keeps costs down and speeds up solutions. Also to help organise and explain a switch in telephone and internet provider, smoothing out problems.

"I have been a customer of Rob Lucas and RLS Computers ever since we moved to Norfolk, about twenty years ago. My husband and I were both freelance writers, and the contract we both took offered a vital sense of security, knowing that if something went wrong, we would be up and running again very soon. Later we gradually retired, and recently my husband died, but I would never give up our home contract: itís so comforting to know that I can seek help for even the most trivial, even silly, problems, as well as being impartially guided about hardware or internet service. We have never been let down, and came to regard Rob as a valued friend. I would recommend his company to anyone, whether for professional, commercial or domestic care."
 
 
Team:
Rob and Julie
 
 
 


Review 25 Mar 2017
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete overhaul and retune
 
Cost: £60
 

"As always the service was was excellent sand I was very satisfied with work carried out . Also I was kept up to date with situation I would recommend RLS to anybody . Rob"
 
 
Team:
Rob Lucas
 
 
 


Review 24 Mar 2017
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
An excellent and very useful service especially for OAPs

"As stated above"
 
 
 
 


Review 29 Jun 2016
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £45

"Rob Lucas was very knowledgeable he knew his computers! Efficient, polite, great explanation of products and company. Will be using RLS in future. "
 
 
 
 
 
 


Review 6 May 2016
Recommended by customer in PE33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1.Loss of wifi service.
2.Loss of internal/external etc.
 
Cost: £40

"This has been a frustrating time which RLS did a good job to retrieve all which was required."
 
 
 
 
 
 


Review 14 Apr 2016
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Reconnected my PC and setup WI-FI printer.
 
Cost: £35

"Excellent service, really helped me out of a pickle."
 
 
 
 
 
 


Review 9 Jul 2015
Recommended by customer in PE34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £50

"Professional and very friendly."
 
 
 
 
 
 


Review 3 Jul 2015
Recommended by customer in PE34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the products or services was as expected and agreed
Service 7/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove viruses from computer.
 
Cost: £70
 
 
 
 

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