Claymore Windows Ltd

Unit 3 Slessor Court, Highland Chief Way
Claverhouse Industrial Park
Dundee
DD4 9UA

Double Glazing

Listed under:  Conservatories, Doors, Double Glazing, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.7/10
134 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 134 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Worked in a professional manner. Very polite. Reassurance given to customer tidied up inside and outside house. Very pleased with the end result. Windows look amazing. Thanks guys. "   more
 
" Delighted with the look and the good advise before hand. Good value too. "   more
 
" Returning customer. No hard sell just straight forward quotes for work requested. Friendly sales and Admin. Hardworking installers who were very tidy. Love my new windows. No I want more !!!"   more
 
" Great work, very smooth process from quotation to installation. Very friendly team highly recommended. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
Arrived 4
brilliant 3
class 8
Claymore 15
clean 11
cleaned 5
cleared 3
complaints 3
conservatory 3
contract 3
customer 3
Delighted 9
door 8
doors 4
efficient 11
excellent 31
explained 3
extremely 4
fantastic 4
fault 3
finish 11
fitted 5
Fitters 6
Friendly 9
friends 3
Good 20
Great 14
guys 5
happy 17
hard 8
helpful 5
highly 13
inside 3
installation 8
installers 4
just 4
like 4
pleased 14
product 6
professional 14
quality 8
recommend 20
recommended 6
service 18
standard 9
tidy 15
windows 20
workers 8
workmanship 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Jul 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and fit 8 windows at end terraced semi.
 
Cost: £5450

"Worked in a professional manner. Very polite.
Reassurance given to customer tidied up inside and outside house.
Very pleased with the end result.
Windows look amazing. Thanks guys. "
 
 
 
 
 
 

Review 4 Jul 2019
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of kitchen windows and surround.
 
Cost: £1190

"Delighted with the look and the good advise before hand. Good value too. "
 
 
 
 
 
 

Review 26 Jun 2019
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of rotten timber windows with Anthracite UPV windows 4 in total.
 
Cost: £2200

"Returning customer. No hard sell just straight forward quotes for work requested. Friendly sales and Admin. Hardworking installers who were very tidy. Love my new windows. No I want more !!!"
 
 
 
 
Team:
Alan Margo
 
 
 

Review 24 Jun 2019
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a large window.
 
Cost: £1650

"Great work, very smooth process from quotation to installation. Very friendly team highly recommended. "
 
 
 
 
 
 

Review 8 Jun 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit 5 windows and one door.
 
Cost: £5450

"Excellent service from start to finished. Couldn't fault. More than happy with results staff very efficient and friendly. "
 
 
 
 
 
 

Review 4 Jun 2019
Recommended by customer in DD6
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 7 double gazge windows.
 
Cost: £5800

"All work, including the quote, carried out in a very professional and expeditive manner. I would recommend this company to any one who was considering new windows. "
 
 
 
 
 
 

Review 13 May 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1300
 
 
 
 

Review 29 Apr 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 

Review 26 Apr 2019
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit one window.
 
Cost: £1490

"Supplied and fitted excellently even cleaned up in house and outside in drive way. "
 
 
 
 
 
 

Review 24 Apr 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front doors fitted
 
Cost: £1900

"A job well done"
 
 
 
 
 
 

Review 14 Mar 2019
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit three windows
 
Cost: £2270

"First class workmanship
Very professional.
"
 
 
 
 
 
 

Review 19 Feb 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom Window
 

"Very pleased"
 
 
 
 
 
 

Review 12 Feb 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing door from kitchen into garage.
 
Cost: £1250

"Absolutely brilliant - couldn't fault anything. Arrived on time and did a great job.
Would recommend. "
 
 
 
 
 
 

Review 8 Feb 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New door and frame installed
 
Cost: £1350

"Work carried out satisfactory, good workmanship, explained everything and cleaned up on finishing, very pleased!"
 
 
 
 
 
 

Review 5 Feb 2019
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and fitting new front door and side window
 
Cost: £2270

"Everything went as planned
Delighted with the quality of the product and this workmanship."
 
 
 
 
 
 

Review 31 Jan 2019
Recommended by customer in DD1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Show All
 
 
Customer Review
 
Tlt & turn bedroom window.
 
Cost: £680

"Very good job
No complaints. "
 
 
 
 
 
 

Review 3 Jan 2019
Recommended by customer in DD8
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old conservatory and replace with new design. Work to include plasterboard walls.
 
Cost: £7995

"We are absolutely delighted with our new conservatory. The workmanship is first class and the site was always left clean and tidy.
Excellent value for money and no pushy salesman.
we would highly recommend Claymore Windows. "
 
 
 
 
 
 

Review 3 Jan 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To Supply and fit one door
 
Cost: £950

"Clear. Initial visit matter of fact.
Fitters visit / measures on time and quick.
Fitters and supplier -
Spot on time
Worked well.
Packed up and away.
Excellent.
"
 
 
 
 
 
 

Review 3 Jan 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of :
1) Individual porch window
2) 3 sealed units in a replacement window from 2007
 
Cost: £1085

"Very pleased with the work completed this month. Thought the finish of the new ground floor window was very good.
Thanks"
 
 
 
 
 
 

Review 26 Nov 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of all windows.
 
Cost: £4300

"Good product, Good price, friendly staff, fitters did excellent job and everything left clean and tidy. Would use again. "
 
 
 
 
 
 
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