Claymore Windows Ltd

Unit 3 Slessor Court, Highland Chief Way
Claverhouse Industrial Park
Dundee
DD4 9UA

Double Glazing

Listed under:  Conservatories, Doors, Double Glazing, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.8/10
147 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 147 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Fitters worked continuously and very professionally."   more
 
" It perfect job, great price and the wood paneking was completely unmarked. The benefits of replacing the old ones are already being felt. "   more
 
" It worth paying to get job done right. "   more
 
" We found Claymore Windows ltd excellent to do business with for the "2nd"time. And would use them again. The installation went smoothly, the installers cleared out all evidence of their work, to a ve...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 5
Arrived 4
brilliant 3
class 8
Claymore 17
clean 13
cleaned 5
cleared 4
complaints 3
conservatory 3
contract 3
customer 3
delighted 11
door 8
doors 5
efficient 11
excellent 34
explained 3
extremely 4
Fantastic 4
fault 4
finish 12
finished 3
fitted 5
Fitters 8
friendly 9
friends 3
Good 20
great 16
guys 5
happy 19
hard 8
helpful 5
highly 13
inside 3
installation 9
installers 5
just 4
pleased 15
product 7
professional 15
quality 8
recommend 21
recommended 6
service 19
standard 10
tidy 17
windows 21
workers 8
workmanship 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Dec 2019
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Applying and fitting two windows and one composite door.
 
Cost: £150
 
 
 
 

Review 12 Dec 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit front composite door and side window.
 
Cost: £1700

"Fitters worked continuously and very professionally."
 
 
 
 
Team:
Alan
 
 
 

Review 3 Dec 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace three turn and fit windows
 

"It perfect job, great price and the wood paneking was completely unmarked.
The benefits of replacing the old ones are already being felt. "
 
 
 
 
Team:
Alan Graham
 
 
 

Review 19 Nov 2019
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New window fitted.
 

"It worth paying to get job done right. "
 
 
 
 
Team:
Alan Graham
 
 
 

Review 1 Nov 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of front door.
 
Cost: £1250

"We found Claymore Windows ltd excellent to do business with for the "2nd"time. And would use them again.
The installation went smoothly, the installers cleared out all evidence of their work, to a very high degree. "
 
 
 
 
Team:
Mr Gibson
 
 
 

Review 28 Oct 2019
Recommended by customer in DD7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Six windows and two composite doors.
 
Cost: £7100
 
 
Team:
Jimmy Shaun
 
 
 

Review 25 Oct 2019
Recommended by customer in DD7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a total of 4 windows. 1 very large window 3 smaller windows.
 
Cost: £3300

"More than happy with finished product.
Claymore staff worked all the time well very little break. They answered any questions that asked.
Excellent worker who very obviously know their job. "
 
 
 
 
Team:
Jimmy Shaun
 
 
 

Review 7 Oct 2019
Recommended by customer in PH10
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 

Review 26 Sep 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new front and patio doors.
 
Cost: £2500

"Very professional, high standard of work. left place clean and tidy would recommend the company to others. "
 
 
 
 
 
 

Review 20 Sep 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 5 windows and one door.
 
Cost: £4800

"Excellent service couldn't fault service from start to finish. "
 
 
 
 
 
 

Review 3 Sep 2019
Recommended by customer in DD3
 My Age: 30 - 39 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Patio style doors installed at the front of the house.
 
Cost: £1950

"Absolutely delighted with the doors. Worth every penny! we saw them in the brochure and knew straight away we wanted them. They look even better installed than in the brochure we had more expensive quotes for less attractive doors from other companies. "
 
 
 
 
 
 

Review 29 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing existing window and brickwork and supplying and fitting patio doors.
 
Cost: £2760

"Very satisfied with all work.
Very hardworking fitters who left everything very clean and tidy. "
 
 
 
 
 
 

Review 27 Aug 2019
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement double glazed windows.
 
Cost: £5600

"We are very happy with work carried out. There was no "Hard sell" when providing quote. The two workmen who did the work did a great job. Very minimal disruption and I was really pleased that there was no damage to decoration or wall tiles (I was anticipating having to re-decorate) delighted!"
 
 
 
 
 
 

Review 21 Jul 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and fit 8 windows at end terraced semi.
 
Cost: £5450

"Worked in a professional manner. Very polite.
Reassurance given to customer tidied up inside and outside house.
Very pleased with the end result.
Windows look amazing. Thanks guys. "
 
 
 
 
 
 

Review 4 Jul 2019
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of kitchen windows and surround.
 
Cost: £1190

"Delighted with the look and the good advise before hand. Good value too. "
 
 
 
 
 
 

Review 26 Jun 2019
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of rotten timber windows with Anthracite UPV windows 4 in total.
 
Cost: £2200

"Returning customer. No hard sell just straight forward quotes for work requested. Friendly sales and Admin. Hardworking installers who were very tidy. Love my new windows. No I want more !!!"
 
 
 
 
Team:
Alan Margo
 
 
 

Review 24 Jun 2019
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of a large window.
 
Cost: £1650

"Great work, very smooth process from quotation to installation. Very friendly team highly recommended. "
 
 
 
 
 
 

Review 8 Jun 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit 5 windows and one door.
 
Cost: £5450

"Excellent service from start to finished. Couldn't fault. More than happy with results staff very efficient and friendly. "
 
 
 
 
 
 

Review 4 Jun 2019
Recommended by customer in DD6
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 7 double gazge windows.
 
Cost: £5800

"All work, including the quote, carried out in a very professional and expeditive manner. I would recommend this company to any one who was considering new windows. "
 
 
 
 
 
 

Review 13 May 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1300
 
 
 
 
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