Dickinson Bowden Estate Agents (Dorchester) - Sales

52 High West Street
Dorchester
Dorset
DT1 1UT

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating Dickinson Bowden Estate Agents (Dorchester) - Sales 9.8/100
83 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 83 reviews since 2007
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Friendly 9.9/10 Friendly Rating 9.9
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Excellent service and definitely recommend. Communication was always managed in a timely manner and we had regular updates regarding the sale. Ours was not a straightforward process. Joel was helpf...."   more
 
" This was the second property which Dickinson Bowden sold for me. I both cases Joel Cremen was my agent. Joel was very professional and efficient in dealing with us but he also showed thoughtfulness an...."   more
 
" We have used Dickinson & Bowden three times now to sell properties. Always helpful, approachable, professional and knowledgeable, we would use them again. Their knowledge of the local market and t...."   more
 
" The experience I had from the whole of the staff right from day one has been exceptional they have put them selves out of their way to help me in every way possible over the period of one year"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 92%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 85%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 84%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 84%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 75%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 9
approachable 5
best 7
Bowden 32
brilliant 6
buyer 5
buyers 9
buying 6
clear 5
clients 5
Communication 8
Cremen 9
dealing 5
Dickenson 5
Dickinson 27
difficult 6
Dorchester 7
easy 5
efficient 10
estate 20
Excellent 17
exchange 5
extremely 6
Friendly 14
fully 5
good 13
help 6
helpful 25
highly 12
honest 5
informed 14
Joel 39
knowledge 8
local 8
market 10
process 17
professional 26
property 27
purchase 10
really 7
recommend 14
recommending 8
sale 24
Sales 7
say 8
sell 12
selling 14
service 26
team 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Nov 2021
Recommended by customer in DT12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed apartment in Dorchester

"Excellent service and definitely recommend. Communication was always managed in a timely manner and we had regular updates regarding the sale.
Ours was not a straightforward process. Joel was helpful, knowledgable and supportive throughout.

"
 
 
Team:
Joel Cremen
 
 
 

Review 28 Sep 2021
Recommended by customer in DT6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Seafront 2bed apartment

"This was the second property which Dickinson Bowden sold for me. I both cases Joel Cremen was my agent. Joel was very professional and efficient in dealing with us but he also showed thoughtfulness and sensitivity to the stressful nature of buying and selling property. Such was the excellent service provided by Joel that on both occasions Joel made us feel as though we were his only clients. I cannot recommend Joel highly enough."
 
 
Team:
Joel Cremen
 
 
 

Review 27 Jul 2021
Recommended by customer in DT2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor flat in a converted Victorian Asylum.

"We have used Dickinson & Bowden three times now to sell properties. Always helpful, approachable, professional and knowledgeable, we would use them again.

Their knowledge of the local market and their perseverance in chasing other Agents up and down the chain are second to none.

The local Manager and his staff continued to provide an excellent service during the pandemic and during the sale of the company to new diretors."
 
 
Team:
Joel, Natasha and others
 
 
 

Review 26 Jul 2021
Recommended by customer in DT2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A large spacious flat

"The experience I had from the whole of the staff right from day one has been exceptional they have put them selves out of their way to help me in every way possible over the period of one year"
 
 
Team:
I am sorry but the only name I can recall is Joel
 
 
 

Review 24 Jul 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed flat. Brewery Sq Dorchester. Dorset

"Our experience of purchasing a property was managed by Joel and his team. They were helpful in giving us advice about our purchase, insightful with regards to market conditions and practical when it came to resolving queries or problems that arose."
 
 
Team:
Joel Cremen
 
 
 

Review 17 Jun 2021
Recommended by customer in DT11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 Bedroom Flat, Fordington, Dorchester.

"I have dealt with numerous estate agents over the years and I have to say that dealing with Joel Cremen and his team has been comfortably the best service I have received. He was highly professional, informed and responded speedily to all my messages and enquiries. He was consistently helpful above and beyond his own role, including recommending decorators and carpet fitters who were equally professional and very good value.
I wouldn’t hesitate to recommend Joel and other family members are now using his services. Many thanks for an excellent job!"
 
 
Team:
Joel Cremen
 
 
 

Review 7 May 2021
Recommended by customer in PL99
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroomed end of terrace

"The most excellent service from Joel who knew the market, knew what he was doing and did the fastest sale in history (from on the market to contracts signed in under 14 days.)

A personal and professional service from start to finish.

Could not rate them more highly.

Delighted."
 
 
Team:
Joel
 
 
 

Review 26 Apr 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
House, Dorchester

"We had never had dealings with Dickinson & Bowden before this purchase and when we first met Joel at the viewing we were impressed with his organisation and diligence regarding Covid preparation.

Joel was knowledgeable about what could be done to develop the property to suit current tastes and discussed a number of helpful options . When we knew the house would go to sealed bids, Joel was clear and precise as to how it would work; we felt confident that this method would be fair and well managed.

After we were successful in our bid Joel liaised with the sellers for us and also enabled us to have subsequent viewings for our family , who had not been able to view the property with us because of Covid.

Our house sale went through with many of the ‘usual ups and downs’ that occur through house buying and at all times communication with the team at Dickinson & Bowden were helpful, calm, efficient and courteous . We would not hesitate in recommending the company to our friends and to use them ourselves."
 
 
Team:
Joel & Natasha
 
 
 

Review 31 Mar 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom semi-detached and one bedroom house both Dorchester town centre

"Joel and his team recently acted on the sales of our two properties. One was sold to an investor and a chance conversation meant he could secure a second sale to him as well.
Through out the transactions he has worked tirelessly to ensure that the transactions proceeded without too many hitches.
Despite us frequently calling him for updates , he has always remained calm, informative and very helpful.
We would not hesitate in recommending him as he really is a brilliant Estate Agent/negotiator who provides good advice and does what is necessary to get a sale/purchase through.
A star!"
 
 
Team:
Joel Cremmen
 
 
 

Review 22 Mar 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Show All
 
 
Customer Review
 
A detached bungalow at Castle Park Dorchester

"I had only a very brief opportunity to view the property on a visit to Dorchester late on a Saturday morning mid December. I, with my daughter and son in law, was met there by Mr Joel Cremen. He gave us a full opportunity to inspect the property, answering my queries and did not rush me at all. When we finished he suggested that I think it over the weekend which I did and I rang him the following Monday morning to confirm that I did wish to buy the property at the asking price. He asked the usual questions about my personal circumstances. He said that he would report my offer to his clients and later rang to say my offer was accepted. He followed up a little later with an email confirmation.
I kept in touch with Mr Cremen as the purchase proceeded to contract and then completion.
Throughout he was always prompt in dealing with any queries and helpful.
During my professional career I dealt with Estate Agents and I do rate Mr Cremen (and thus Bowdens) very highly. Prompt, helpful always and easy to talk to. All essential to a buyer who is not local.
"
 
 
Team:
Joel Cremen
 
 
 

Review 18 Mar 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow in Castle Park, Dorchester

"Dickinson Bowden was invited to quote for handling the sale of my elderly parents' bungalow. Joel Cremen attended to quote and thereafter progressed and handled the sale. The things that stood out for us were his excellent communication skills, proactive approach and pleasant manner. We were never in doubt about what was happening, he kept us informed at all stages by phone and email. He always seemed ahead of the curve - seeking answers and solutions when necessary, progressing to a successful sale. We were selling at a very difficult time, in the middle of Covid 19, but all rules were observed and great care was taken.

We would have no hesitation in recommending."
 
 
Team:
Joel Cremen
 
 
 

Review 15 Feb 2021
Recommended by customer in TW18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
small 2 bedroom cottage used as rental/private home Crewkerne Somerset

"Joel in the Dorchester Office was very helpful throughout the process keeping us informed at every step. We would have no hesitation in recommending his services and if circumstances arise will have no hesitation in using the services of Dickinson Bowden again. Thanks to Joel for making this process so easy for us."
 
 
Team:
Joel Cremen
 
 
 

Review 10 Feb 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
teraced cottage

"polite enthusiastic efficient would not hesitate to use again should the need arise"
 
 
Team:
joel and assistants
 
 
 

Review 10 Feb 2021
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bed flat, Dorchester.

"Joel was really helpful, informative and pro-active at all times. Definitely went above and beyond to ensure a successful sale of the property and made what can be a frustrating process much more bearable."
 
 
Team:
Joel Cremen
 
 
 

Review 10 Feb 2021
Recommended by customer in DT2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 2007 4 bed house, Charminster Dorchester

"Dickinson Bowden are an excellent company - very professional and friendly estate agents.

We had a long search to find the right property, dealing with a large number of local Estate Agents. Without any shadow of doubt Joel Cremen, from Dickinson Bowden, is the very best person to help with any sale or purchase. He is very thorough, friendly, knowledgeable and goes above and beyond to help. Dickinson Bowden are lucky to have him and we were lucky to find a house that he was selling.

Thanks you Joel!

"
 
 
Team:
Joel Cremen
 
 
 

Review 5 Dec 2020
Recommended by customer in BN10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bedroom retirement lease flat in Dorchester

"Dickenson Bowden are a credit to the Estate Agent Society. From initial valuation until a successful sale they work tirelessly. This is a friendly and helpful business and you will not be disappointed using them.
On behalf of my family I wish to say thank you.Joel"
 
 
Team:
Joel has been outstanding. Thanks Joel
 
 
 

Review 19 Nov 2020
Recommended by customer in DT!
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Both bought and sold in Manor Park Dorchester Sold late 1950s early 1960''s 4/5 bedroom detached house with fairly large garden to purchase 1930s detached house, 3/4 bedrooms and very large garden This is the very house we have been trying to buy for over a year so we are especially pleased to be here at last

"We are so pleased with the service we have received from Joel and his team at Dickinson Bowdens in Dorchester and cannot praise them highly enough
They truly are amazing, so kind and friendly and yet always professional
We used this agency to sell properties in the past - about 12 years ago

In the meantime Joel regularly visited to value our home and gave us advice regarding the improvements we were planning/made to our previous property and assisted us to both sell it and to purchase our present home

We would have no hesitation in seeking his advice/support/service in the future and regularly tell all our friends and neighbours to use Dickinson Bowden whenever they are thinking of moving house

Please note that I used to work in an estate agents office in Dorchester so I know how hard this work can be and how awkward some clients and other professionals can make the individual transactions - when we told our solicitor who was our estate agent he could not have been more delighted
Joel's reputation goes far before him in this town !!"
 
 
Team:
Joel
 
 
 

Review 20 Aug 2020
Recommended by customer in DT1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached house with parking in dorchester dorset

"Without the agents persistence, perseverance we were able to exchange and complete. He went above and beyond what we expected and he is a credit to the firm. It has been a pleasure to of chosen the agents"
 
 
Team:
Joel Cremen
 
 
 

Review 29 Jun 2020
Recommended by customer in DT11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Georgian 4-bedroom thatched farmhouse, Milborne-Saint Andrew.

"We have recently exchanged contracts on the purchase of a property that has been on Dickinson-Bowden's books for some time. We were completely taken with the house from the very first viewing, but it has to be said that, were it not for the unflinching support of Joel and his team, we would probably have given up some time ago for a variety of reasons.
Throughout recent months, we have constantly had to remind ourselves that we were not Joel's clients, but mere buyers. He has gone above and beyond the call of duty time and time again, maintaining lines of communication, providing morale-boosting support and practical advice gleaned from his years of experience. All this without compromising his professional integrity and his obligations to his client.
At times when it looked like the purchase might fall through, Joel seemed always to be available, answering e-mails promptly and professionaly and phoning us whenever he felt urgent action was required. As we approached exchange, he was an invaluable liaison with conveyancing solicitors and his client.
In short, we wholeheartedly recommend Joel and his residential sales team if you are looking for an estate-agent who goes the extra mile.
"
 
 
Team:
Joel Cremen
 
 
 

Review 15 Jun 2020
Recommended by customer in DT2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A chalet bungalow situated just off the High Street in Puddletown.

"I have experienced a number of Estate Agents in my long battle to sell my property and find my ideal home. Some were better than others, of course, but the one person who really stands out for enthusiasm, knowledge, tireless effort and friendly efficiency is your Senior Sales Negotiator Joel Cremen. He is a credit to Dickinson Bowden and I would highly recommend him to anyone wishing to sell their property."
 
 
Team:
Joel Cremen
 
 
 
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