Wootton Motor Company Limited - Sales

Unit 33 East Coast Business Park, Clenchwarton Road
King's Lynn
Norfolk
PE34 3LW

Garage Services

Listed under:  Car Sales, Car Sales - Used
100% recommended   Rating Wootton Motor Company Limited - Sales 9.7/100
53 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 53 reviews since 2021
 
 
 
Condition 9.6/10 Condition Rating 9.6
The vehicle was in good condition, consistent with its age and mileage

 
Professional 9.8/10 Professional Rating 9.8
The staff are professional and knowledgeable

 
Service 9.9/10 Service Rating 9.9
The staff are friendly, helpful and courteous

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Very happy with the service at Wootton Motor Company, very honest, helpful and friendly!"   more
 
" The team was very helpful with trading in our old car against the new car and helped us all the way with different options of vehicles. Very friendly & helpful team! We will definitely the using a...."   more
 
" Thank you for the fantastic service, lovely people. Love my car!"   more
 
" I found the whole experience really good buying from this garage. The car was exactly as described the staff were really polite and helpful and really knowledgeable. The perform an MOT and Service for...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
History: 94%
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
 
Presale Checklist: 98%
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
 
Facilities: 98%
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
 
Warranty Explanation: 100%
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
 
Payment: 100%
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
 
Regn Certificate V5C: 96%
At handover, did the firm give you the vehicle registration certificate (V5C)?
 
MOT Certificate: 100%
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
 
Checklist Documents: 100%
At handover, did the firm give you the pre-inspection checklist?
 
Warranty Documents: 100%
At handover, did the firm give you a written guarantee or warranty?
 
Invoice: 97%
At handover, did the firm give you an itemised VAT invoice?
 
Explanation: 98%
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andy 18
brilliant 5
business 6
buy 4
car 28
cars 5
collection 4
customer 7
definitely 5
drive 7
easy 5
excellent 10
experience 7
fantastic 6
finish 6
friendly 16
future 6
garage 4
good 11
great 12
happy 8
helpful 11
highly 6
honest 4
knowledgeable 5
looking 4
Mark 5
MOT 4
Motor 4
Motors 9
old 4
people 5
pleased 4
pleasure 4
Pressure 4
process 6
professional 7
purchase 6
recommend 17
repairs 4
sale 4
sales 6
service 27
team 4
test 6
Thanks 6
vehicle 12
vehicles 6
want 5
Wootton 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Aug 2022
Recommended by customer in NR21
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
VW Passat 2008, 138,500
 
Cost: £2750
 

"Very happy with the service at Wootton Motor Company, very honest, helpful and friendly!"
 
 
Team:
Andy
 
 
 


Review 11 Aug 2022
Recommended by customer in PE31
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan Qashqai 2015 45,000
 
Cost: £11500
 

"The team was very helpful with trading in our old car against the new car and helped us all the way with different options of vehicles.
Very friendly & helpful team!
We will definitely the using again!!
Thanks Andy & Ian"
 
 
Team:
Andy & Ian
 
 
 


Review 9 Aug 2022
Recommended by customer in NG34
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
White Audi A1 S line
 
Cost: £8500
 

"Thank you for the fantastic service, lovely people. Love my car!"
 
 
Team:
Not sure!?
 
 
 


Review 22 Jul 2022
Recommended by customer in NR31
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 1 series 2014 plate with 42000 miles, great condition
 
Cost: £10000
 

"I found the whole experience really good buying from this garage. The car was exactly as described the staff were really polite and helpful and really knowledgeable. The perform an MOT and Service for you before you get the car and take the time to show you all the functions before you drive it away. I would definitely recommend this business to others. really impressed."
 
 
Team:
Andy
 
 
 


Review 21 Jul 2022
Recommended by customer in Pe13
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Audi A3 black edition 2012 69,000 miles FY12 LJU
 
Cost: £9000
 

"Not a single bad word comes to mind with this company, very informative, friendly, with most places you feel like youíre just talking to a sales rep that tells you what you want to hear but I personally felt like I was speaking to a genuine person that wouldnít sell anyone a bad/faulty car. I also noticed Andy has a good memory with customers, might sound weird and know but little things like this just makes you feel more valued as a customer.
10/10"
 
 
Team:
Andy
 
 
 


Review 18 Jul 2022
Recommended by customer in De73

 I'm: Male 

 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hi, I purchased a 2014 Porsche Cayenne, stunning car , it was everything there advert said it was , very pleased with the service.

"I would recommend this garage to anyone, genuine people ."
 
 
Team:
Andy
 
 
 


Review 16 Jul 2022
Recommended by customer in PL7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MG6 2014 38,000
 
Cost: £4500
 

"Good service, Andy has been a brilliant point of contact and always been on hand if I've needed him. Would definitely recommend they guys at Wooten on their customer service alone."
 
 
Team:
Andy
 
 
 


Review 3 Jul 2022
Recommended by customer in IP28
 My Age: 40 - 49 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mercedes C220 AMG sport 2014 89000 miles
 
Cost: £9750
 

"Well what can i say amazing service from the moment i spoke to them on the phone
They kept me informed of when the car would be ready for me to collect
Very polite very helpful i would highly recommend this company the car was exactly how they claimed it was and the staff amazing and friendly"
 
 
 
 


Review 2 Jul 2022
Recommended by customer in IP22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2013 BMW 320d M sport cabriolet.
 
Cost: £11500
 

"We saw the vehicle online and made an appointment to view. From start to finish Andy was a pleasure to deal with, gave us plenty of time to look at the car and have a test drive. We were concerned about the ride quality Iím such a sporty car, but Andy suggested a test drive route that covered different roads and surfaces so we could get a proper feel.
There was broken glove box but Andy promised to fix it, and during the complimentary service and new MOT the team discovered a faulty shock absorber and replaced it.
We were arranging our own finance, which took much longer than expected but Andy remained patient and even valeted the car for a second time so it looked fantastic when we collected it, even putting enough fuel in it to get us home.
Overall a fantastic customer experience and we would have no hesitation in recommending Wootton Motors to anyone thinking of purchasing a vehicle.
Thanks Andy, you were awesome!"
 
 
Team:
Andy Leedell
 
 
 


Review 28 Jun 2022
Recommended by customer in PE32
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Audi S-Line, 2012 model 74,000 miles
 
Cost: £8000
 

"From looking at the vehicle to picking it up the service was fantastic, I would only want to stick to this garage for vehicles and repairs as they are true professionals. A shout out to Andy for sorting out the vehicle and keeping in touch with me when I can pick it up and a shout out to James for being there to pick up the vehicle and sort the last bits of documentation out.

I wouldnít suggest any improvement as there is no need for any, so unbelievably happy with the vehicle. All 10ís for all scenarios, couldnít ask for the vehicle to be in any better shape considering itís now 10 years old

Massive thank you to Wootton Motors for getting this car in and making it mine, one happy girl here ☺️

Also, this is the only garage I would recommend, brilliant service"
 
 
Team:
Andy and James
 
 
 


Review 23 Jun 2022
Recommended by customer in PE37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ford ecosport 2016, very nice car, serviced and cleaned inside and out before I purchased it, excellent

"Excellent service from beginning to end, great people to do business with, any problems they sort it out for you, you couldn't ask for a better service definitely 5 stars⭐⭐⭐⭐⭐, will definitely deal with them again"
 
 
Team:
Andy
 
 
 


Review 23 Jun 2022
Recommended by customer in PE31

 I'm: Male 

 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan Qashqai

"From start to finish Andy and the whole team at Wootton Motor Company provided a professional and friendly service. The website was easy to navigate, the premises are excellent, the vehicle was presented in an excellent condition for a used car both on initial viewing and at the point of collection. We would have no hesitation in recommending the services of Wootton Motor Company.

Thank you to Andy and the team

A & J"
 
 
Team:
Andy Leedel
 
 
 


Review 23 Jun 2022
Recommended by customer in G51
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It was very good everything was great their service was good it was spot on nice doing business with you thanks

"The sales person was very help full and and knowledgeable about the car and everything was spot on it was very good everything we came from Glasgow to buy the car thanks"
 
 
Team:
Andy
 
 
 


Review 20 Jun 2022
Recommended by customer in PE13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan navara tekna in bronze

"Fantastic service as always and will never go anywhere else"
 
 
Team:
Andy and the team.
 
 
 


Review 9 Jun 2022
Recommended by customer in PE32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
14 reg Kia Sportage 2 ltr 89,216
 
Cost: £10000
 

"Very professional service,very friendly,good selection of vehicles,not pushy or in your face. This is our third vehicle from them and would highly recommend them."
 
 
Team:
Andy Wedell
 
 
 


Review 7 Jun 2022
Recommended by customer in Pe37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Citroen c3 picasso 2013 model blue 97000 miles very good condition
 
Cost: £4000
 

"The whole process was very relaxed.was surprised to be able to test drive unaccompanied.the hand over was very easy.i am pleased with the car and the service from all three of the staff I met was very pleasant"
 
 
Team:
Andy and other two whose names I ve forgotten sorry!
 
 
 


Review 30 May 2022
Recommended by customer in pe30
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 8/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
63 plate Mini. 88,700 miles
 
Cost: £5750
 

"Very friendly professional service with zero pressure to buy or add additional services. Made the whole process very relaxed and easy."
 
 
Team:
Andy, Mark and James (I believe on handover).
 
 
 


Review 24 May 2022
Recommended by customer in CB8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 8/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Audi A4 Convertible 2.0l 111176 miles 2006
 
Cost: £3500
 

"The whole process of purchasing the car was made as simple as possible, and the staff at Wootton Motor Company ensured collection was available at my chosen time even though only 36 hours notice given."
 
 
Team:
Andy Leedel
 
 
 


Review 21 May 2022
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Black Nissan Qashqai Acenta 1.5 DCI
 
Cost: £6000
 

"I originally phoned Wootton Motors after they had closed one Thursday evening (didnít realise the time) Andy answered the phone and took the time to answer some questions about a Nissan Qashqai they had for sale and we agreed for me to see the car the next day.

On the day seeing the car Andy both allowed me time to see the car on my own and spent time with me answering any other questions I still had, we also took the vehicle for a test drive, once back Andy provided me with all the paperwork for the car and service history.

On collection day Andy went through the all relevant paperwork and offered to show me any features/controls of the car I wasnít familiar with.

All in all, buying from Wootton Motors has been a great experience and a company I will recommend without hesitation."
 
 
Team:
Andy
 
 
 


Review 5 May 2022
Recommended by customer in OX7

 I'm: Male 

 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Hyundai IX35 2.0 diesel

"Bought online & dealt with Andy who was very helpful & answered any questions I had . Delivery arranged. Viewed & test drive on delivery with no immediate problems. Car well presented & clean. Nice to do business with an honest & friendly garage."
 
 
Team:
Andy Leedell
 
 
 

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