First Glass Windows

Mill Cottage, Costessey Road
Taverham
Norfolk
NR8 6TA

Glaziers

Listed under:  Conservatories, Doors, Double Glazing, Fascias, Bargeboards & Soffits, Windows / Window Fitters
100% recommended   Rating First Glass Windows 9.9/100
169 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 169 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" The second occasion we have used this company friendly, trustworthy, quality workmanship and value for money. Definitely recommend."   more
 
" Very pleased with finished work. A friendly and professional approach. No hard sell here value for money."   more
 
" Very impressed with service given. Arrived on time and done first-class job and was very tidy."   more
 
" Very good, friendly service. This is their third job for us - excellent."   more
 
 
About Us

     
Customer Reviews
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Review 30 Aug 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows and front door
 

"Very pleased with finished work. A friendly and professional approach. No hard sell here value for money."
 
 
 
 
Team:
Mark
 
 
 


Review 30 Aug 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows and roofline
 

"The second occasion we have used this company friendly, trustworthy, quality workmanship and value for money.
Definitely recommend."
 
 
 
 
Team:
Mark
 
 
 


Review 8 Jun 2021
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacment windows
 
 
 
Team:
Mark
 
 
 


Review 8 Mar 2021
Recommended by customer in NR26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement front door.
 

"Very impressed with service given. Arrived on time and done first-class job and was very tidy."
 
 
 
 
Team:
Mark
 
 
 


Review 18 Feb 2021
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement Door
 
 
 
Team:
Mark
 
 
 


Review 4 Dec 2020
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Windows and fascias.
 

"Very good, friendly service.

This is their third job for us - excellent."
 
 
 
 
Team:
Mark
 
 
 


Review 4 Nov 2020
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
windows and doors

"I was recommended to First Glass Windows by a friend. I am so please I decided to use them, after having 3 other companies out who were very forceful, it was lovely to receive a visit from Sarah. She explained everything in detail but also kept it simple and didnít try to blind me with rubbish and inflated prices. She also came up with other designs which nobody else thought of.
We did have a slight delay due to COVID but this was expected and was explained to me from the beginning. Sarah always kept me up to date with any delays.
Mark who installed the windows was very polite and efficient, he pays a lot of attention to detail which was very appreciated (being a very fussy customer) and left the house very tidy. I am so pleased with my new windows and doors and canít recommend them enough."
 
 
Team:
Mark & Sarah
 
 
 


Review 10 Oct 2020
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement door and fascia boards

"An extremely professional and friendly service. Good advice with no sales push. Very satisfied with the standard of work and the finished product. We will certainly use this firm again."
 
 
Team:
Sarah and Mark
 
 
 


Review 29 Sep 2020
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- New patio doors

"Very good"
 
 
Team:
Mark4
 
 
 


Review 23 Sep 2020
Recommended by customer in NR27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows
 

"Very impressed with all aspects of the service. From Sarah's initial quote to installation by Mark.

Friendly and professional, good value. A very happy customer."
 
 
 
 
Team:
Mark
 
 
 


Review 21 Sep 2020
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Surveyed, supplied and fitted a replacement back door and bathroom window . Also kindly helped with a couple of other minor existing issues

"First Glass windows came as a recommendation
Sarah and Mark were most helpful, trustworthy and efficient and very professional , prices comparable
Would highly recommend"
 
 
Team:
Sarah and Mark
 
 
 


Review 1 Sep 2020
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Double doors
 
 
 
Team:
Mark
 
 
 


Review 3 Aug 2020
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bi-folding doors
 

"Really pleased with the work and advice given.

Went above and beyond to help. Great customer service and very friendly."
 
 
 
 
Team:
Mark
 
 
 


Review 29 May 2020
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installed x7 windows

"We have used First Glass windows many times. Highly recommended. Excellent service and workmanship"
 
 
Team:
Sarah Mark
 
 
 


Review 7 Apr 2020
Recommended by customer in NR27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement doors.
 
 
 
Team:
Mark
 
 
 


Review 4 Feb 2020
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows, door and cladding.
 

"My windows and doors look fabulous, great wall and
smiles all wind."
 
 
 
 
Team:
Mark
 
 
 


Review 17 Jan 2020
Recommended by customer in NR27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows.
 

"Very pleased with the windows."
 
 
 
 
Team:
Mark
 
 
 


Review 16 Jan 2020
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Front door.
 

"Excellent quality, I love my door. Emails from me to the office with queries regarding cost were answered, although not always very quickly."
 
 
 
 
Team:
Mark
 
 
 


Review 16 Jan 2020
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement door and sealed units.
 

"Mark and John Worked very well even when the turnet wets and cold Both where cheerful and friendly, the kind of people you enjoy coming into your home
Thank you "
 
 
 
 
Team:
Mark
 
 
 


Review 5 Jan 2020
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows and doors.
 

"An excellent job done on time and on budget by a friendly and helpful team from quotation to completion."
 
 
 
 
Team:
Mark Taylor
 
 
 

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