Gutter Free Ltd

2 The Close, Church Road
Aylmerton
Norfolk
NR11 8PX

Gutter Cleaning

Listed under:  Gutter Cleaners / Gutter Cleaning, Window Cleaners / Window Cleaning
100% recommended   Rating 9.9/10
92 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 92 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Tom is cheerful and efficient. He also cleans my windows and sends me a test to let me know he is coming, which is a great help. "   more
 
" Worked all day and very happy with results. "   more
 
" Our house has several different heights with awkward areas of guttering etc - we were very pleased with the job and would recommend and use again. "   more
 
" Tom and team are always reliable and professional and always contact me before and after the work. I would recommend them to anyone needing window cleaning done."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 76%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 84%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
annually 2
approach 3
Arrived 10
aspects 2
attitude 2
booked 2
brilliant 2
business 2
camera 5
cause 2
certainly 6
clean 7
cleaning 6
definitely 7
efficient 16
efficiently 6
excellent 11
explained 4
Free 13
friendly 18
friends 6
good 12
great 10
Gutter 18
guttering 4
gutters 20
happy 8
helpful 6
Highly 5
impressed 5
needed 4
pleasant 6
pleased 11
polite 12
problem 5
professional 15
prompt 4
punctual 4
quickly 7
recommend 18
recommended 6
recommending 6
results 4
service 36
showed 4
team 4
tidy 6
Tom 12
value 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Jun 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory cleaning and gutters.
 
Cost: £350

"Tom is cheerful and efficient. He also cleans my windows and sends me a test to let me know he is coming, which is a great help. "
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 20 May 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £230

"Worked all day and very happy with results. "
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 13 May 2019
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Semi detached house, wrap round ground floor extension and conservatory roof and gutters, fascia.
 
Cost: £390

"Our house has several different heights with awkward areas of guttering etc - we were very pleased with the job and would recommend and use again. "
 
 
 
 
 
 


Review 11 May 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Window cleaning +annual gutter clear
 
Cost: £20
 

"Tom and team are always reliable and professional and always contact me before and after the work. I would recommend them to anyone needing window cleaning done."
 
 
Team:
Tom (and team)
 
 
 


Review 4 May 2019
Recommended by customer in nr4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weeds removed from guttering
 
Cost: £20
 

"Tom was very obliging and carried out a very professional job."
 
 

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Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom Warner
 
 
 


Review 1 May 2019
Recommended by customer in NK2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One -off clean of all external window glass.
 
Cost: £15

"I had been let down by another window cleaner. Nova clear helped me out at short notice. Tan and his team were excellent. "
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean gutters around top floor of house
 
Cost: £60

"Arrived on time.
clean and tidy work.
Very satisfied.
Would recommend"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 12 Apr 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean and check gutters.
 
Cost: £60
 
 
Team:
Tom Bryan
 
 
 


Review 1 Apr 2019
Recommended by customer in NR15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters and fascias.
 
Cost: £265

"Very good."
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 29 Mar 2019
Recommended by customer in NR16
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared Gutters, fascias and repairs to joints
 
Cost: £140

"Great work.
Clean and tidy will use again
Thank you"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 25 Mar 2019
Recommended by customer in NR21
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned all house guttering and also conservatory.
 
Cost: £75

"Have used Gutter Free Ltd. many times all work carried out as usual to a very professional way would use them again"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 25 Mar 2019
Recommended by customer in NR21
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean all gutters
 
Cost: £55

"Excellent service"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 25 Mar 2019
Recommended by customer in WR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To clear gutters back and front of my property
 
Cost: £70

"Very pleased
A **"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 20 Mar 2019
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing of all guttering on my property.

"Great service, very friendly and professional. Have already booked in for repeat service next year so that I don't encounter the same issues with blocked guttering!"
 
 
Team:
Tom and Brian
 
 
 


Review 20 Mar 2019
Recommended by customer in NR2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleaned and cleared and windows cleaned.
 
Cost: £65
 

"Tom and his colleague offered a friendly, efficient service. Can recommend."
 
 

After

After

After
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom
 
 
 


Review 18 Mar 2019
Recommended by customer in NR27
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had gutters cleared
 
Cost: £80

"Great work, very tidy would use again."
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 18 Mar 2019
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Cost: £150

"On time
Professional
Efficient"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 15 Mar 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All gutters cleared
 
Cost: £125
 
 
Team:
Tom Bryan
 
 
 


Review 11 Mar 2019
Recommended by customer in NR14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clearance and Window cleaning

"No hesitation in recommending Gutterfree to anyone - prompt, polite, good service."
 
 

logo
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom, Brian
 
 
 


Review 11 Mar 2019
Recommended by customer in Nr9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Monthly window clean
 
Cost: £20
 

"I have been using gutter free for over a year now. Friendly,reliable and they do a great job. There is never any hassle.
Always pleased with the service"
 
 

logo
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom
 
 
 

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