Flora Gardening Ltd

20 River Terrace, Guardbridge
St. Andrews
Angus
KY16 0XA

Landscape gardener & Design

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
98% recommended   Rating 9.6/10
160 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 160 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Workers always timeous, friendly. Did their work well and to my satisfaction. Cleared up after work finished. "   more
 
" Flora Gardening took the time to understand my needs including a site visit to review what needed done. I was then emailed a proposal and decided to go for two borders instead of three to fit my budge...."   more
 
" I became acquainted with Flora Gardening and was impressed with their friendly and professional demeanour. I was keen to use their services."   more
 
" A very polite and organised team. Turned up on time , and left the garden very tidy, taking all the waste with them ."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 80%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 77%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 4
agreed 7
arrive 4
arrived 4
assistant 4
bit 4
communication 5
courteous 7
definitely 6
delighted 7
efficient 8
efficiently 4
excellent 40
expensive 4
extremely 12
Flora 22
friendly 18
friends 6
garden 34
gardeners 8
Gardening 23
good 29
great 13
happy 9
hard 33
hardworking 8
Helpful 5
highly 15
Ionut 15
Knowledgeable 13
looking 8
plants 7
pleasant 10
pleased 7
polite 29
professional 23
punctual 7
quality 8
Recommend 21
recommended 8
recommending 7
reliable 19
satisfied 7
service 17
standard 22
team 20
tidy 30
trustworthy 7
Workers 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Aug 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General gardening work.
 

"Workers always timeous, friendly. Did their work well and to my satisfaction. Cleared up after work finished. "
 
 
 
 
 
 


Review 24 Jul 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Design of two new border areas in garden including removing plants, putting down membrane, designing border, planting and putting down gravel stones.
 
Cost: £1000
 

"Flora Gardening took the time to understand my needs including a site visit to review what needed done. I was then emailed a proposal and decided to go for two borders instead of three to fit my budget. This was not a problem at all. The work was scheduled and carried out when it was planned and I am absolutely delighted with the result.
I wouldn't hesitate to use Flora Gardening again in the future."
 
 
Team:
Ionut Pasare
 
 
 


Review 24 Jul 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden improvements including border design and planting.
 
Cost: £600
 

"I became acquainted with Flora Gardening and was impressed with their friendly and professional demeanour. I was keen to use their services."
 
 
Team:
Ionut Pasare
 
 
 


Review 24 Jul 2019
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Feed grass and get rid of moss.
 
Cost: £450
 

"A very polite and organised team. Turned up on time , and left the garden very tidy, taking all the waste with them ."
 
 
Team:
Flora Gardening, Ionut Pasare
 
 
 


Review 24 Jul 2019
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Basic maintenance of the garden, making it look new again

"Great service and work from the team at Flora. They managed to bring an unkempt garden back to looking amazing again and I had great communication with them throughout. Would not hesitate to recommend them to others, keep up the good work!"
 
 
 
 


Review 5 Mar 2019
Recommended by customer in KY13
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Soft landscaping prancing, trimming and clearing garden.
 
Cost: £2500

"A team of five over 2 days did an excellent job. They were polite and hard working. We were very pleased with the final product. "
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedges and Bushes at front of house tidied up
Small plot at back of house
Tidied up and approx 10-12 plants put in plot 1st day 2 men 5 hrs 2nd day 1 hr 2 x men
 
Cost: £650

"Good job well done but I think may be a bit expensive for the work that was done."
 
 
 
 
 
 


Review 26 Feb 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping and tree work.
 
Cost: £1278

"Good team and work done well and efficiently. "
 
 
 
 
 
 


Review 21 Jan 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tidy up garden with a view to further regular maintenance.
 

"Excellent work commented on by many friends. Done by polite, hard-working squad under Jenut's direction."
 
 
 
 
 
 


Review 18 Jan 2019
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Advanced garden work
 

"Very satisfied "
 
 
 
 
 
 


Review 18 Jan 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gardening including pluming fruit trees, mulch feed.
 
Cost: £1640

"Nice people, listen to you and trough in the execution of the work. Helpful suggestions on haw to improve the garden. "
 
 
 
 
 
 


Review 17 Jan 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gardening duties
 
 
 
Team:
V
 
 
 


Review 8 Nov 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General gardening work done timeously and to my satisfaction.
 
Cost: £187

"Very satisfied
Were men punctual tidy, well mannered pleasant. "
 
 
 
 
 
 


Review 28 Oct 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Periodic gardening and garden design.
 
Cost: £20

"They are a treat to work with. Punctual, polite and easy to arrange garden plans with. I fully recommend the company. "
 
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 small garden
1 medium garden
Grass cutting
Tidy borders.
 
Cost: £151

"Very expensive but a 1st class job. "
 
 
 
 
 
 


Review 17 Oct 2018
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gardening.
 
Cost: £490
 
 
 
 


Review 9 Oct 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Membrane and Pegs
Garden design labour
 
Cost: £1836

"Excellent workmanship, very professional and knowledgeable. Kept us up to date throughout the works. His team were exceptionally tidy, friendly and good time keepers. I would not hesitate to recommend Flora Gardening "
 
 
 
 
 
 


Review 20 Sep 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting bock overgrown plants moving plants where appropriate. Cutting and edging lawn. General tidying up and removing all cuttings and weeds.
 
Cost: £400

"Two gardeners who were efficient and hardworking of Poland. Excellent workers. I felt it was on the expensive side, but for me a great help in keeping my garden in order in the future. "
 
 
 
 
Team:
Paul Artur
 
 
 


Review 25 Jun 2018
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General garden maintenance - weeding, shrimp pruning, lawn edging. Renovation of neglected shrubs and ledges.
 

"Excellent time keeping. Carried out the agreed plan of work. Very tidy workers - always left the garden neat. Were careful not to damage other plants where they were working. Polite workers. The timing of work was always arranged around my own time table. "
 
 
 
 
 
 


Review 13 Jun 2018
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Uplifting old lawn: Laying new lawn taking out old
plants. providing and planting new plants. To give new lawn first cut.
 
Cost: £2500

"Excellent work. Great advice given regarding care and upkeep of new lawn and plants. Would highly recommend. Ionot and his team were knowledgeable and worked extremely well. Would definitely use this company again. "
 
 
 
 
 
 

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