Maltby Plastering

5 Pottles Alley, Hingham
Norwich
Norfolk
NR9 4HS

Plasterer

Listed under:  Dry Lining, Plaster Boarding, Plasterers / Plastering / Renderers / Rendering, Plastering - Heritage, Plastering - Lime, Rendering, Restoration
100% recommended   Rating 9.9/10
17 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 17 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Bruce and the Maltby Plastering team have done an exceptional job and we are delighted with the quality, care and diligence with which they undertook the works. They are passionate craftsmen with n...."   more
 
" Bruce, Luke and his team were wonderful! The work they re done exceeded our expectations - externally high quality. Lovely to see craftsmen who take such pride in their work they added special featu...."   more
 
" The work was carried out to a very high standard. Attention to detail was excellent. Happy and courteous and polite team. Meticulous! Results of rendering were superb."   more
 
" Professional, but kind, friendly and helpful. Took all our wishes into account. Good explanation of processes."   more
 
About Us


Hello, we are Bruce and Luke Maltby a Father and son plastering team.We
are Traditional Lime Plasterers our expertise and approach to care and repair of period property is our trademark.Our services include, Traditional Haired/ lime/chalk plastering. Repairs undertaken for ClayLump, Cob, and Wattle and Daub.We also re-furbish old and new buildings,including re-pointing red brick and flint walls. We also offer a consultancy for damp problems and materials in old property.For inquiries and info for your projects do contact us and have a chat.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 94%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 80%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Attention 2
Bruce 5
courteous 2
craftsmen 2
definitely 2
delighted 2
detail 2
excellent 4
expectations 2
friendly 4
great 2
happy 2
helpful 2
highly 3
looks 2
Luke 2
Maltby 5
Plastering 3
pleased 2
Polite 2
professional 5
quality 3
recommend 4
recommended 2
recommending 4
standard 2
team 7
traditional 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 10 Mar 2017
Recommended by customer in NR15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lime plastering to an historic attic storey of a 16th / 17th century timber house, including installation of entirely new lath work to walls and ceilings.
 
Cost: £4020

"Bruce and the Maltby Plastering team have done an exceptional job and we are delighted with the quality, care and diligence with which they undertook the works.

They are passionate craftsmen with nothing but the best interests of the building at heart, approaching their work with real enthusiasm and offering excellent advice.

They have been excellent house guests, tidying as they go, and I have no hesitation in recommending them."
 
 
 
 
 
 


Review 8 Feb 2017
Recommended by customer in NR29
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plaster (lime) of living room and study including around fiddly beams, repairing cob wall - All walls and ceilings.
 
Cost: £7500

"Bruce, Luke and his team were wonderful! The work
they re done exceeded our expectations - externally high quality. Lovely to see craftsmen
who take such pride in their work they added special features which we love. They even mopped the floor and washed up each day! we will definitely use them again. "
 
 
 
 
 
 


Review 1 Aug 2016
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lime rendering to our house.
 

"The work was carried out to a very high standard. Attention to detail was excellent. Happy and courteous and polite team. Meticulous! Results of rendering were superb."
 
 
 
 
 
 


Review 21 Jul 2016
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lime render interior and exterior of barn. All prep work. Rebuilding of necessary plinth brick and flint work. All to be completed sympathetically to the type of building.
 
Cost: £20000

"Professional, but kind, friendly and helpful. Took all our wishes into account. Good explanation of processes."
 
 
 
 
 
 


Review 11 Jul 2016
Recommended by customer in IP25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Inside and outside lime plastering.
 

"Excellent work and would highly recommend them. Am using them again next year for further traditional lime work."
 
 
 
 
 
 


Review 22 Mar 2016
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re plaster wall in time. Lime plaster.
 
Cost: £768

"Very professional, helpful service."
 
 
 
 
 
 


Review 5 Aug 2015
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lime rendering of Clay-lump cottage

"Bruce & lad arrived on time, worked effectively, explaining each step as requested. Very pleasant friendly team. Completed job on time and with very little mess, at agreed price. I would highly recommend to anyone."
 
 

Beautiful cottage lime plastered
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Thanks Bruce for a great job.
 
 
 


Review 31 Jul 2015
Recommended by customer in IP22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of internal walls in 2 rooms. Lime plaster over clay lump. New ceilings to bathrooms.
 

"We were very pleased and delighted with the work. We appreciated Bruce’s extensive knowledge of traditional materials. We valued his ideas and suggestions and will be asking him to undertake further work later in the year. Although specialist plaster work is more expensive we feel Maltby’s is value for money."
 
 
 
 
 
 


Review 11 Oct 2014
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-lathe and traditional home plastering of C17 stairwell.
 
Cost: £985

"Bruce and his team were a joy – carefully and with great expertise bringing the oldest part of our house back to life. Their skill is second to none and we would tenderheartedly recommend them. We learnt so much!"
 
 
 
 
 
 


Review 8 Jun 2014
Recommended by customer in NR16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Application of time render to new build external walls (Novalit/Heraklif boards).
 
Cost: £2500

"A professional team who started and finished the project on time and on budget. If only all tradesmen were like this! I have no hesitation in recommending Maltby Plastering to others."
 
 
 
 
 
 


Review 20 Mar 2014
Recommended by customer in NR23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Traditional lime & hair plaster & new.
 

"Excellent in every way: - quality of work. Polite & courteous & professional. I would only use Maltby Plaster’s and have already recommending to friends."
 
 
 
 
 
 


Review 2 Mar 2014
Recommended by customer in NR17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of kitchen diner.
 
Cost: £100

"Have used this company before and would have no hesitation in recommending them. Tremendous craftsmanship and attention to detail."
 
 
 
 
 
 


Review 27 Feb 2013
Recommended by customer in IP25
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work was to remove Artex, install new plaster wards and plaster.
 
Cost: £200

"Work was completed within time scale and to a satisfactory standard. Visually the work looks perfect."
 
 
 
 
 
 


Review 18 Dec 2012
Recommended by customer in NR17
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lime plastering and plastering in a new outbuilding.
 
Cost: £1500

"After getting several quotes I was recommended to tray Maltby who quoted and were able to give a start date. The work was completed promply and as per quote. They were also able to recommend other trades."
 
 
 
 
 
 


Review 17 Oct 2012
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Digging out old lime and cement from outside and inside of barn flints and bricks and re-instate with new lime plaster.
 
Cost: £4250

"A professional and reliable team who have gone beyond my expectations and take their work and commitment very seriously. I cannot praise them enough. They came highly recommended to me and I now know why."
 
 
 
 
 
 


Review 17 Oct 2012
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £300

"I’ve never been happy with any plasterers until I met Maltby Plastering, clean efficient & very friendly. I will most definitely be using Maltby Plastering again."
 
 
 
 
 
 


Review 17 Oct 2012
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering and dry lining 2 room extension, walls and ceiling.
 
Cost: £1000

"Bruce and Luke were a pleasure to have in the house- friendly, considerate and very skilled. We discussed the finish we wanted up front and they did exactly what we wanted – it looks great and we are so pleased with the work.
"
 
 
 
 
 
 

Back to top

1