JJ Plumbing and Bathrooms

Unit 7 Spitfire Road, Heathhall Industrial Estate
Dumfries
Dumfries and Galloway
DG1 3PH

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Plumbers / Plumbing
100% recommended   Rating JJ Plumbing and Bathrooms 9.9/100
86 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 86 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Louise and Joe were both very helpful and friendly. Nothing was too much bother for them and they provided a quality service. I would have no hesitation in recommending them friends and family."   more
 
" Five star service from start to finis with quality products, Louise couldn't do enough for us at design point and choice of products throughout and continually kept us updated, Joe works non stop and...."   more
 
" I’m a disabled lady who had found it very very difficult to find a good bathroom fitters that would actually come to our area (we live between Castle Douglas and Newton Stewart). By chance my husband ...."   more
 
" Excellent service from start to finish. Louise was so knowledgeable and helpful when picking the bathroom , especially as I was so indecisive, she was happy to meet with me again to change some of t...."   more
 
 
About Us

Complete Bathroom Transformations!
Design, Supply & Install

We specialise in complete bathroom transformations! We can design, supply and install your new bathroom! Or we can offer a supply only service!
We have a brand new showroom and lots of amazing suppliers to choose from!
Get in touch for a free quote and see how we can transform your bathroom!
Call: 07825 323320
Email: jjplumbingandbathrooms@outlook.com
Or pop us a message on Facebook!
     
Customer Reviews
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Review 14 Mar 2023
Recommended by customer in DG2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New bathroom supplied and installed
 
Cost: £8000
 

"Louise and Joe were both very helpful and friendly. Nothing was too much bother for them and they provided a quality service. I would have no hesitation in recommending them friends and family."
 
 
Team:
Louise and Joe
 
 
 

Review 4 Feb 2023
Recommended by customer in DG10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom refit

"Five star service from start to finis with quality products, Louise couldn't do enough for us at design point and choice of products throughout and continually kept us updated, Joe works non stop and quality of workmanship of the highest standard with minimal disruption and mess for the time he was here, would thoroughly recommend them to anyone looking for work to be done"
 
 
Team:
Joe and Louise
 
 
 

Review 23 Dec 2022
Recommended by customer in DG72
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Refit a new full bathroom. Charging a wet room into a full bathroom.
 
Cost: £7000
 

"I’m a disabled lady who had found it very very difficult to find a good bathroom fitters that would actually come to our area (we live between Castle Douglas and Newton Stewart). By chance my husband found JJ Bathrooms.
We made an appointment to visit their showroom and was greeted by a very friendly lady called Louise.
We explained my needs etc and the type of decor we would like. Louise went through all needs one by one, helped us in the design of our new bathroom and spent quite a while changing unit/floor and wall colours and types. Not at any time did we feel rushed and never felt pressured.
A date was set for the company to arrive and install our much awaited bathroom. The builder/plumber Joe and Louise both knew I needed a bath installed ASAP for medical reasons and Joe was wonderful by asking if he could work early/late/weekends etc so that the job could be completed as soon as was possible.
From the first day that Joe and his hoover man! Tam arrived they worked non-stop. At the end of each job, it was hoovered and cleaned up before next job started…..
This company isn’t like a lot of companies we have come across….it is from start to finish run by a husband and wife team with the back-up man being Tam, Joes father.
Would I recommend this company to anyone….100% YES. Will we be using them again…..100% yes, they are coming back next year to turn an old room into a wet room bathroom.
"
 
 
Team:
Louise, Joe ,Tam and electrician Ryan
 
 
 

Review 12 Dec 2022
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
En-suite redesign and replaced

"Excellent service from start to finish.
Louise was so knowledgeable and helpful when picking the bathroom , especially as I was so indecisive, she was happy to meet with me again to change some of the colour of panels and never made us feel rushed.
Great design to make use of the space . Absolutely delighted with the finish"
 
 
Team:
Louise
 
 
 

Review 4 Nov 2022
Recommended by customer in DG27

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom

"Completely satisfied with my new bathroom Louise was very helpful and very professional and helped us with picking our colour scheme. Lewis was a first class fitter overall very satisfied would recommend JJ umbing to anyone 👌"
 
 
Team:
Louise and Lewis
 
 
 

Review 4 Nov 2022
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom design and supply of Wallboards, Flooring, all bathroom furniture & fittings, shower cubicle & shower, and other accessories for the refurbishment of en-suite & main bathroom. Installation was carried out by a JJ Plumbing recommended installer GS Plumbing.

"Dealing with Louise at JJ was very easy and made the whole process worth while. We had time to review our choices and make amendments where necessary. Having her design experience and ability to source everything helped enormously and I would highly recommend them."
 
 
Team:
Louise from JJ Plumbing and Aidan, Derek & Mike from GS Plumbing
 
 
 

Review 25 Aug 2022
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I hired JJ Plumbing &Bathrooms to strip out a shower room and fit new.
 
Cost: £7000
 

"Excellent service from start to finish. Louise measured up and invited us to their showroom where with her help we picked products and she was able to do a detailed plan of how this would look. She also arranged all the different trades for the job so there was no issues tying it all together.

Louise kept good contact with me prior to the job starting and work started a couple of days earlier than planned (with my agreement) and I am delighted with the finished room.

As with all types of building work a couple of issues were discovered which Joe pointed out and provided good solutions/alternatives to these. One of the items ordered had a scratch on it which Joe pointed out and advised that he had already ordered a replacement for it which he has now fitted.

I am very pleased with the quality of workmanship and the quality of the products purchased.
"
 
 
Team:
Louise and Joe
 
 
 

Review 18 Aug 2022
Recommended by customer in DG2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fully fitted bathroom
 
Cost: £6500
 

"I was delighted with everything from start to finish. I didn’t have any disruptions at all as I was away for the week,but I could trust the workmen explicitly. When I was choosing my bathroom fixtures and fittings Louise couldn’t have been more helpful such a delight to know her and husband Joe who done all the work."
 
 
Team:
Joe& Louise and Darren (electrician)
 
 
 

Review 16 May 2022
Recommended by customer in DG3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dismantle current bathroom and totally refurbish. Remove tiles from wall and install new bathroom to specific requirements. All existing fitments were replaced with new wall and ceiling panels fitted.
 
Cost: £11000
 

"From initial contact with the suppliers I was very impressed with their professionalism and obvious knowledge in this type of work. An employee called at the house, viewed or current bathroom and following our thoughts and expectations have sound advice based on their experiences.

Once the design had been agreed and we accepted their quote we were invited to the showroom where time was spent going through the various aspects of the installation i.e colour, various brands of materials, including best value and practical use,

A plan was drawn up which we viewed and were extremely happy with. Again we were invited to the showroom to discuss any alterations which we had thought of but there were none and were happy to proceed on the given date.

The installer called at the house 2 days before the date and went through the borjcedurd and ge arrived on time on the specified date,

The work carried out was of the highest standard by a tradesman who took satisfaction from completing a quality bathroom,

The house was left tidy and all rubbish was removed.

I am completely satisfied with the work carried out, all aspects of being kept up to date with prices and thoroughly recommend work carried out by JJ Plumbing and Bathrooms"
 
 
Team:
Louise Jardine (initial contact and Planner). Joe Jardine (installer)
 
 
 

Review 7 May 2022
Recommended by customer in DG29
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom refit, both bathtoom and ensuite done.
 
Cost: £11500
 

"The whole process was so easy, Louise provided excellent support and advice during the planning stages. The fit was very high quality, Joe was super at making sure everything was clean and tidy as he worked. The bathrooms look amazing! We are so pleased with them. Definitely recommend JJ Plumbing and Bathrooms."
 
 
Team:
Louise and Joe
 
 
 

Review 2 May 2022
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Total refit of bathroom

"Initially I had three different quotes from three different suppliers in my area. I decided to go with JJ Plumbing & Bathrooms because of the service and was really happy with Louise who helped on the sales side of things. She was efficient and well versed in all the products. The showroom was modern and had lots of displays. Although I had to wait 7/8 months for the work to be done, it was well worth it! Joe arrived on time to begin work and was a tidy tradesman."
 
 
Team:
Louise and Joe Jardine
 
 
 

Review 24 Mar 2022
Recommended by customer in DG1

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Design and installation of bathroom

"We could not be happier with our new bathroom, it has been a transformation. From initial contact through to full installation has been a pleasure due to Louise and Joe’s professionalism. I would not hesitate in recommending to others."
 
 
Team:
Thank you Louise,Joe and Tam.
 
 
 

Review 24 Mar 2022
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full bathroom refit from floor to ceiling.
 
Cost: £7500
 

"Great service all round from the initial survey to installation. Louise was very knowledgeable on the current products available and the suitability of options for my set up. The visit to the show room was particularly helpful in being able to visualise the various elements, I didn't feel rushed or pushed in particular direction and felt that the decisions were left to me but with the right amount of advice and choice.

The installation was smooth, efficient and incredibly tidy. All elements are finished to a high standard and again Joe knows exactly what he is doing at putting it all together and explaining the progress. The electrical work was provided by another firm but all organised to fit in with the installation so absolutely no stress or hassle.

I would thoroughly recommend this firm."
 
 
Team:
Louise & Joe
 
 
 

Review 5 Feb 2022
Recommended by customer in DG2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full bathroom refit - old bathroom ripped out and taken away. New lights and mirror light fitted extraction fan fitted

"The bathroom instalment was organised professionally to include electrics and roofer by Louise at JJ - I met with her several times prior to the job commencing, she didn’t try and sell the most expensive items she focussed on what you want and your price range. She was friendly and gave a personalised service. Joe came to start the job explained what he was going to do and how long the work would take. We left him to and took a short break away this allowed him to plough on uninterrupted and the job was completed in 4 days. We returned to a spotless bathroom exceptionally fitted, you wouldn’t have known a new bathroom had been replaced, I was very impressed. The bathroom looks amazing and Joe came back to explain how things worked and advice on general upkeep of the bathroom. Highly recommend this family business they certainly show you how it’s done 😊 happy days."
 
 
Team:
Louise and Joe electrical work by Ryan Johnstone
 
 
 

Review 6 Dec 2021
Recommended by customer in DG10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Renovation of family bathroom, and en suite shower room.
 
Cost: £11000
 

"We were very happy with the work. Joe was very helpful and hard working. Work was finished to a high standard with only a couple of minor issues. Louise was very good at planning and selection of fittings/styles etc."
 
 
Team:
Louse, Joe, Tam
 
 
 

Review 29 Nov 2021
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 bathrooms. Total refit. Done extra work with no complaints.

"Very good customer service from Louise and Joe, nothing was a bother. Excellent job, very happy with our new bathrooms. Worked all day and tidied up after themselves every evening. Would recommend."
 
 
Team:
Louise and Joe Jardine and Joes Dad
 
 
 

Review 29 Nov 2021
Recommended by customer in DG13
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete new bathroom installation

"Joe and Louise where very helpful from start till finish in helping me chose the bathroom and fittings also went to the new showroom which is very nice ,also lots of furnishing to pick from.the work that joe done all by himself I may add was 1st class I can't praise them enough ."
 
 
Team:
JOE Jardine
 
 
 

Review 27 Aug 2021
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete rip out and renovation of en-suite shower room. New shower, cabinets, loo, sink, ceiling boards, flooring, radiator, counter tops. Wall boards for shower enclosure and backsplash. Extractor fan and light fitting installed by electrician.
 
Cost: £5280
 

"Had an excellent experience from start to finish. Initial consultation informed us of all options for colours/cabinets/flooring etc. We were able to decide for ourselves where we wanted cabinets etc placed. Work had to be delayed due to lockdowns but we were kept in contact throughout as necessary, and the eventual start date was adhered to. We made some changes along the way, and nothing was too much trouble for them."
 
 
Team:
Joe, Louise, Ryan, Tam
 
 
 

Review 26 Jun 2021
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Old toilet and sink removed from cloakroom.New toilet, corner sink unit and corner cupboard fitted, wall partially tiled and new LVT flooring fitted. Price includes supply of all elements apart from the corner cupboard.
 
Cost: £1254
 

"Kept us informed throughout the delays caused by lockdowns. Arranged the plasterer for us. When we had problems with our chosen material supplier and their replacement Joe supplied details of alternative suppliers who provided items matching our original choice. Nothing was too much trouble and small items we had purchased as finishing accessories were willingly fitted."
 
 
Team:
Joe Jardine and George
 
 
 

Review 23 Jun 2021
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full back to brickwork bathroom renovation
 
Cost: £1850
 

"First rate service from start to finish. The initial consultation lead to the installation of higher quality hardware at very competitive prices, and expert advice was given regarding technical aspects of the job. Communication was excellent in the run up to the installation, with some hardware out of stock and alternatives quickly offerered. Excellent communication continued during the installation to offer solutions to unforseeable problems allowing the work to be completed on schedule. The work has been finished to a very high standard,and I would recommend JJ plumbing to anyone looking for a bathroom installation"
 
 
Team:
Joe, Louise
 
 
 
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