T S M Plumbing, Heating & Drainage

Where reputations count.

29 Woodview Road, Easton
Norwich
Norfolk
NR9 5EU

Plumber

tsmplumbing.co.uk/

Email This Business

Tel 01603 280 144
Mobile 07827 016 047

Listed under: CCTV Drain Surveys, Central Heating Engineers, Drain Cleaning & Unblocking, Drainage Contractors, Drains - Root Removal, High Pressure Drain Clearing, Plumbers / Plumbing, Plumbing Specialists, Tap repairs / Tap replacement, Toilet Repairs

99% recommended Rating 9.6/100
344 reviews since 2011

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 344 reviews since 2011

Quality	9.6/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.7/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" Contacted Tim on Friday afternoon- He replied quickly and I sent a photo of the waste system. He texted me his quote over the weekend. Came on Tuesday morning. Work done to a high standard and no l...." more

" Very helpful and pleasant person. Every step of the repairs was explained and completed cleanly and in a professional manner. I would recommend to anyone needing these type of odd jobs doing." more

" Prompt service consideration pleasant situation" more

" The young man was very considerate and respectful towards my 90 yr old father, and cleaned an extra drain "to be on the safe side"." more

About Us
Information provided by the business
Legal Name: Mr Timothy Milliken.

We specialise in drain cleaning, including high pressure drain jetting, and CCTV drain surveys.

Review 27 Aug 2020 Recommended by customer in NR9 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace waste system under kitchen sink.

"Contacted Tim on Friday afternoon- He replied quickly and I sent a photo of the waste system. He texted me his quote over the weekend. Came on Tuesday morning.

Work done to a high standard and no leaks and more. Conscientious and careful workman, tidy too, top job."

Team:
Tim

REPORT THIS REVIEW

Review 7 Aug 2020 Recommended by customer in NR5 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace kitchen mixer tap

Replace garden tap

Replace fill valve in cistern

Replace ball valve in combination tank.

"Very helpful and pleasant person.

Every step of the repairs was explained and completed cleanly and in a professional manner.

I would recommend to anyone needing these type of odd jobs doing."

Team:
Tim

REPORT THIS REVIEW

Review 12 Jun 2020 Recommended by customer in NR25 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace Ballcock in system

"Prompt service consideration pleasant situation"

Team:
Tim

REPORT THIS REVIEW

Review 2 Mar 2020 Recommended by customer in PE32 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Unblock drain from utility

"The young man was very considerate and respectful towards my 90 yr old father, and cleaned an extra drain "to be on the safe side"."

Team:
Tim

REPORT THIS REVIEW

Review 17 Feb 2020 Recommended by customer in NR15 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Drain blocked toilet camera image found root mass high pressure injected remove and cleared.

"Work arrived 1 1/2 hours earlier very polite you man very promise with valuation and I am very happy with the work done, he was only here for 1 hr."

Team:
Tim Milliken

REPORT THIS REVIEW

Review 10 Feb 2020 Recommended by customer in NR9 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

Unblocked pipe linked to bathroom.

"Tim arrived on time ( slightly early! ) completed the job - friendly and efficient."

Team:
Tim

REPORT THIS REVIEW

Review 7 Feb 2020 Recommended by customer in NR18 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Leaking wc pipes.

"Excellent emergency services.
- Took call early
- Kept times suggested
- Did all work required on time with no fuss for reasonable price what more can you ask.
"

Team:
Tim

REPORT THIS REVIEW

Review 29 Jan 2020 Recommended by customer in NR3 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace kitchen tap
Resolve leak under kitchen sink.

"Fast, efficient repair done to a very high standard
Very reasonable cost and flexible in terms of the work I asked him to do
Highly recommended."

Team:
Tim

REPORT THIS REVIEW

Review 24 Jan 2020 Recommended by customer in NR1 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced tap.

"Exceptional service planned at 9 am, they came and had fixed by noon, no fuss - really impressed!"

Team:
Tim

REPORT THIS REVIEW

Review 24 Jan 2020 Recommended by customer in NR19 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Jetting and unblocking drain.

"Tim was excellent. He arrived promptly and got immediately to work. He soon cleared the blockage and checked to make sure they were all running correctly. I have no hesitation in recommending him for any plumbing or drainage work. "

Team:
Tim

REPORT THIS REVIEW

Review 17 Jan 2020 Recommended by customer in NR19 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleared blocked drain to main sewer.

"Very quick service rang up at 10 AM Saturday came out at 11:30 AM as per phone call excellent fast service at the weekend thanks."

Team:
Tim

REPORT THIS REVIEW

Review 31 Oct 2019 Recommended by customer in NR4 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Unblocked drain with high pressure jet to remove root ingress followed by camera inspection which ensured no cracks or breaks in line.

"Excellent professional service would not hesitate to use his services again. "

Team:
Tim

REPORT THIS REVIEW

Review 17 Jul 2019 Recommended by customer in NR6 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Faulty flush valve.
Replaced flush valve and button and fitted
Tested work.

"Very pleasant young man
who got on with the job very efficiently. "

Team:
Tim Milliken

REPORT THIS REVIEW

Review 19 Jun 2019 Recommended by customer in NR8 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	5/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Examination of leaking valve on shower. Water supply isolated and both valves and mesh filters for shower bar found to be clean. Only source of leak was loose nut. Plumber reinstalled system and tested joints; no defect.

"This was a simple job in the end, but it was necessary to examine the parts in detail to reassure me. It was all done completely. I was particularly pleased that the plumber arrived within the 1/2 hours window he specified. "

Team:
Timotmy

REPORT THIS REVIEW

Review 12 Jun 2019 Recommended by customer in NR2 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace 2 minor topes - Kitchen and utility room.

"Excellent service - Arrived when he said he would and completed in a very difficult way. "

Team:
Tim

REPORT THIS REVIEW

Review 6 Jun 2019 Recommended by customer in NR4 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of bell value in cold water tank in loft (tank had run dry). Checked for air locks and bled system.

"A prompt, courteous, service with an explanation of the work and how the system functioned very pleased. "

Team:
Tim

REPORT THIS REVIEW

Review 28 May 2019 Recommended by customer in NR6 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"A very efficient and pleasant person, was very pleased. "

Team:
Tim

REPORT THIS REVIEW

Review 1 May 2019 Recommended by customer in NR5 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced mixer taps in kitchen

"Very pleased with work. Tim was very neat and left everything clean and tidy"

Team:
Tim Milliken

REPORT THIS REVIEW

Review 15 Apr 2019 Recommended by customer in NR13 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace non return valve on cylinder

"Quick, clean and competent
Very good response to phone call"

Team:
Tim Milliken

REPORT THIS REVIEW

Review 15 Mar 2019 Recommended by customer in NR12 business T S M Plumbing, Heating & Drainage https://www.referenceline.com/plumber-in-norwich-tsmplumbingheatingdrainage-34100

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of cold fill washing machine including capping of redundant hot fill pipe

"very professional, helpful and courteous"

Team:
Timothy

REPORT THIS REVIEW

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