Jmac Plumbing & Heating

Parkview Cottage, Middle Brighty Farm
Brighty
Tealing
DD4 0PU

Plumbing & Heating Engineers

Listed under:  Central Heating Engineers, Plumbers / Plumbing
99% recommended   Rating Jmac Plumbing & Heating 9.9/100
198 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 198 reviews since 2009
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" TOP MAN.YOU CAN SEE THAT HE CARES ABOUT THE WORK BEING DONE,CORRECTLY,TOO AVOID FURTHER PROBLEMS. "   more
 
" Jamie removed the old shower but the new shower was faulty coming out of the box. He came back the next day with a new shower. Jamie was professional in a frustrating situation and the replacement s...."   more
 
" In the early hours of New Year's Day we found only a trickle of cold water coming out the hot taps. A neighbour recommended JMac, I sent a text and had a text conversation with Jamie where I explaine...."   more
 
" Jamie somehow managed to find some time to fit me in to do quite an awkward job with good humour. A highly professional plumber who takes pride in his work an a very pleasant individual and I have ask...."   more
 
 
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Review 17 Mar 2023
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
FULL SERVICE.
 
Cost: £75
 

"TOP MAN.YOU CAN SEE THAT HE CARES ABOUT THE WORK BEING DONE,CORRECTLY,TOO AVOID FURTHER PROBLEMS.
"
 
 
Team:
1/ JAMIE
 
 
 

Review 8 Feb 2023
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Jamie removed a faulty shower and installed a new one
 
Cost: £210
 

"Jamie removed the old shower but the new shower was faulty coming out of the box. He came back the next day with a new shower.
Jamie was professional in a frustrating situation and the replacement shower was fitted the next day. He did a really neat job, used appropriate protective equipment and left the bathroom clean and tidy.
He was very pleasant and easy to deal with and I would have no hesitation in asking him to do more work in the future"
 
 
Team:
Jamie Macdonald
 
 
 

Review 3 Jan 2023
Recommended by customer in DD1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Restoring the hot water supply.
 
Cost: £35
 

"In the early hours of New Year's Day we found only a trickle of cold water coming out the hot taps. A neighbour recommended JMac, I sent a text and had a text conversation with Jamie where I explained the problem, he reassured me that it wasn't dangerous and promised to do the repair next day. He duly arrived, quickly fixed the valve problem, told us how to avoid it in future and checked our thermostat and carbon monoxide detector. We booked him to service the boiler later in the month.

Excellent service, efficient, polite and fast, our first choice now for any plumbing or central heating requirements! And very impressive service on a public holiday!"
 
 
Team:
Jamie Macdonald
 
 
 

Review 25 Nov 2022
Recommended by customer in Dd48
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To repair an unserviceable toilet which neceessitated replacement of elements of the loo.

"Jamie somehow managed to find some time to fit me in to do quite an awkward job with good humour. A highly professional plumber who takes pride in his work an a very pleasant individual and I have asked him to add me to his customer list which has now done.

Jamie explained what needed to be done and executed the tas k professionally.I enjoyed his company and would recommend 100%{["
 
 
 
 

Review 25 May 2022
Recommended by customer in DD52
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bath removed and new walk in shower installed with wet wall covering existing tiles. New toilet installed.
 
Cost: £1300
 

"I cannot praise Jamie and his team along with Colin the joiner highly enough. We had previously used Jamie for a few small plumbing jobs and when another firm let us down we were delighted when JMac plumbing took on the job.They were excellent with advice,showing us samples and
coordinating work so there was little disruption.
They were always pleasant to deal with and have in the house.Very
professional and the quality and standard of work is excellent.
We are so delighted with our finished result,it goes beyond our
expectations.Follow up contact to check all was well also appreciated.
We were consulted about product cost and were very happy with the final
bill.
Would not hesitate in choosing their service again and highly recommend to other customers."
 
 
Team:
Jamie and Jayden. Colin and Ewan
 
 
 

Review 19 Jun 2021
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Servicing my boiler
 
Cost: £65

"Very pleasant and competent"
 
 
 
 
Team:
Jamie
 
 
 

Review 20 Apr 2021
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Creation of a downstairs toilet and sink from a kitchen coal celler. Blocking up of door in kitchen and creating new doorway in hall. All plumbing, joinery, plastering, building and electrical work.
 
Cost: £3795
 

"Several trades were involved and Jamie coordinated them all with precision. Gas plumber,plumber,joiner, bricky,plasterer and electrician.. All workmen were so very nice, professional, knowledgeable, informed me of each process and actually cleaned up thoroughly after themselves. If a tradesman was unhappy about something they had completed, they went back and perfected it even without prompting.

When needed,each and every tradesman worked on over and above their required hours. Even after all work had been done and checked, Jamie text to ensure everything was to our satisfaction.
I would HIGHLY recommend this company to everyone. We will definitely be using them again. Thank you all."
 
 

Cloakroom Installation.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Jamie, Jack, Colin, Simon, Graham, Willie
 
 
 

Review 4 Aug 2020
Recommended by customer in DD4

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pipe connection to external drain and water connections for a garden room installation.

"Jamie was happy to work with my builder and through great communication between the two, the work was carried out and completed.
Jamie walked me right through the process and explained everything. He arrived at the agreed time and worked in some pretty nasty weather to get the work done.
He then checked everything and walked me through everything again.
Impeccable workmanship, definitely recommended- I’ve booked my boiler service in advance."
 
 
Team:
Jamie and Jack
 
 
 

Review 12 Jun 2020
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New shower cubicle, shower, wet wall and repairs to floor.

"We had a badly leaking shower and called JMAC who called round next day to have a look. Damage was a lot worse than we thought so we had to go through insurance. Whilst we were waiting on our claim Jamie kept in touch constantly. Once we had the go ahead everything moved really quickly. Jamie and his team were so reliable honest trustworthy and most importantly did an excellent job . We wouldn’t hesitate to recommend JMAC to others. We were also impressed by the safety measures taken by the team to protect our safety in the current climate."
 
 
Team:
Jamie, Colin
 
 
 

Review 18 May 2020
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The toilet cistern .. water inlet valve ,was not filling up the tank , was spraying water everywhere ....we got a complete new inlet system fitted And also he repaired our dripping kitchen tap
 
Cost: £40
 

"Jamie saw my post on Facebook
About my toilet no flushing !! And offered, to come and help..
I said, due to our health,we’re on 12 week shielding.
and I was determined, to make-do , persevere with a mop bucket, to flush the loo..
Today he repaired my cistern, fantastic work! and also he sorted out our dripping kitchen tap. He “wiped clean” everything and used a very high standard of shielding protection!
Jamie he’s been our plumber for at least 12 years
I highly recommend him ... His work, is first class 👍🏿
He goes the extra mile, and makes sure it done right.
And what is more important ...I can trust him on the price !!
"
 
 
Team:
Jamie Mac
 
 
 

Review 18 May 2020
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Outside tap installation and boiler repair.

"I have used Jmac Plumbing on several occasions now. This latest work involved installing an outside tap which I am delighted with. We also had a leak from our boiler which was repaired at the same time and has given us no further problems."
 
 
Team:
Jamie
 
 
 

Review 17 May 2020
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New combi-boiler and kitchen radiator.

"So impressed and confident with work complete and service, that we have booked for additional radiators to be installed.

Great service and price. Would highly recommend this company to anyone.

As above, very happy with cost and service given. No improvements necessary as everything was completed as stated."
 
 
Team:
Jamie
 
 
 

Review 27 Apr 2020
Recommended by customer in DD1
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Boiler breakdown

"We regularly use JMAC and have found them to offer an efficient and reliable service. The team are respectful on home visits, clean and friendly. Excellent service."
 
 
Team:
Jamie
 
 
 

Review 26 Apr 2020
Recommended by customer in DD2

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Emergency call out to check a report of smell of gas. All connections were thoroughly checked as well as as all aspects of the boiler and meter. Meter uncapped. System restarted. Excellent value for money.
 
Cost: £65
 

"I have dealt with quite a number of plumbers and heating engineers over the years and Jamie has been the best by far. He is thorough and reliable and explains everything. I have confidence in his work and decision making and therefore can trust his recommendations. He researches products and makes sound recommendations based on knowledge, experience, reliability and value for money. He is trustworthy and does work I’m my home as well as in rented property.
Very neat and tidy. His charges are very reasonable."
 
 
Team:
Jamie
 
 
 

Review 25 Apr 2020
Recommended by customer in DD1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of leaking pressure valve Fix ''foghorn'' sound in main bathroom toilet
 
Cost: £185
 

"Excellent communication by email in advance, arrived at agreed time. Efficient and friendly work, all completed nice and neatly. Leaking pressure valve now replaced - JMAC also managed to source a quality replacement part at a much cheaper price online to keep costs down, which was much appreciated."
 
 
Team:
Jamie
 
 
 

Review 28 Dec 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete rebuilt of heating boiler inc stack.
 

"Took 3 visits to repair unit to 100% efficiency but we were never left without the heater working. They ensured that the unit was left in a 100% safe condition after each visit."
 
 
 
 
Team:
Jamie
 
 
 

Review 3 Dec 2019
Recommended by customer in DD2
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced electric shower and mended shower door.
 
Cost: £100

"Explained what was needed, did a great job and cleaned up thoroughly. Thank you for wearing overshoes in the house! we're really pleased with the work
Thank you!"
 
 
 
 
Team:
Jamie
 
 
 

Review 26 Nov 2019
Recommended by customer in DD1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual gas appliance serviced (boiler, main gas BBQ, gas fire)
Smoke detectors checked (to be replaced) and carbon monoxide detectors checked.
Measure for new oil and seat.
 
Cost: £75

"Reliable, dependable, helpful and very tidy. Highly recommend. "
 
 
 
 
Team:
Jamie
 
 
 

Review 15 Nov 2019
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service of boiler which I have had done from the same company for the past 4 years.
 
Cost: £65

"Great service as always from Jamie. Does a thorough job and goes at of his way to check things if required eg he though some of my radiators were leaking, so double checked this. Also assisted me with my sales timer switch which can be confused to set.
Would thoroughly recommend. "
 
 
 
 
Team:
Jamie
 
 
 

Review 11 Oct 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
This was my yearly boiler service, a very good dependable plumber.
 

"I have my boiler serviced by Jamie for now over twenty years, he makes an appointment and I know he will be at the time he started if not he will phone me, as he could have some delay on the job he is on. He is a bright and heavy young man and nothing is too much trouble for him. And as I'm ninety year of age that is appreciated. "
 
 
 
 
Team:
Jamie Jason
 
 
 
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