William Kennedy Plumbers Ltd

7 Waggon Road, Ayr
South Ayrshire

KA8 8DW

Plumbing & Heating Engineers

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Central Heating Engineers, Door Repairs, Plumbers / Plumbing, Roofers / Roofing, Tilers / Tiling / Grouting, Window Repairs
100% recommended   Rating William Kennedy Plumbers Ltd 9.9/100
29 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 29 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team from Kennedyís carried out all the work to a very high standard and we have nothing but praise for every member of the team who was here. The rooms were left in a clean and tidy condition eac...."   more
 
" I chose William Kennedy because I had been thoroughly satisfied with three jobs that they did for us in our bungalow. I was a very experienced DIYer but we needed a professional when the flush in th...."   more
 
" From estimates to choosing appliances etc, the workforce were very helpful and made suggestions concerning layout etc. Lockdown due to Covid 19 delayed start for over 4 months but well worth the w...."   more
 
" First class trouble shooting,part ordered. Alex and staff all great to deal with. Kennedy is only the one company we would have. "   more
 
 
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Review 3 Oct 2020
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The latest work that Wm Kennedy did for us was to put underfloor heating through our kitchen and into back living room. It turned out to be a bigger job than first thought as we had no insulation under the floorboards.
 
Cost: £7000
 

"The team from Kennedyís carried out all the work to a very high standard and we have nothing but praise for every member of the team who was here. The rooms were left in a clean and tidy condition each night and there was no disturbance in the rest of the house. I would not hesitate in recommending them. We have previously had new boilers fitted and two new bathrooms including a wet room. On each occasion it was the same high standard"
 
 
Team:
Hugh and Billy were the main men with others coming in when needed
 
 
 


Review 15 Sep 2020
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved in November 2018 from a modern bungalow to a McCarthy & Stone flat. It has very high-spec fittings but the heating system belongs to the days of white meters: severely scalding water in the morning and lukewarm for the dinner dishes, and lots of kWh wasted. A slightly dripping tap and a damaged flush button inspired me to ask Kennedy to send an engineer to make the repairs and to review the prospects of installing a 12kW instantaneous water heater in place of the massive Pulsacoil. I had had very good experience of Kennedyís in the bungalow so I didnít go looking for anyone else. The plumber came next morning, fitted a superb flush unit and made a thorough study of the hot water situation, taking many photos, discussing them on the phone with the estimator and showing me all that would need to be considered if a 12kW unit was required. On 24 August John Hewitson phoned with an estimate for a 12kW heater which would satisfy all the requirements and clear all the problems. Three days later the electrician arrived to set up the wiring. I had expected that a joiner would need to come first to remove some shelves but the electrician removed them himself. The plumber came later with the new unit which they set up together then the electrician left and two helpers brought a trolley to take away the Pulsacoil, then the plumber with one helper spent the rest of the day removing the redundant pipework and connecting the heater, and the taps and shower, to the mains input. The plumber finished by taking photos of the floor which had been exposed by the removal of the Pulsacoil, for the joiner to lay a floor and wall boards to cover all the piping in that area then restoring the shelves in the new situation.
 
Cost: £1539
 

"I chose William Kennedy because I had been thoroughly satisfied with three jobs that they did for us in our bungalow. I was a very experienced DIYer but we needed a professional when the flush in the bathroom failed. I had seen William Kennedy vans around so I phoned them: an engineer came immediately, discovered and explained the cause and fixed it. I was well pleased with the price. Later the flush in the en-suite failed and I got the same good service again.
In September 2018, two months before I removed to here, the shower in the en-suite died. I phoned: an estimator arrived within an hour. I got the estimate the next day then the next morning an engineer arrived at 08:35 and departed at 10:05 leaving the new shower working and everything cleared up and spotless.
So when I wanted work here I didnít consider anyone else.
Every one of William Kennedyís specialists was considerate, ready with explanations, meticulous about cleanliness and cleaning up, and conscientious about Covid precautions. I should be very happy to have them back for any future work, and to trust John Hewitsonís advice and estimates. I would not be looking for anyone else














"
 
 
Team:
Plumber Barry. I think the electrician was George. And John Hewitson.
 
 
 


Review 18 Aug 2020
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen upgrade: new worktops, hob, cooker/microwave. flooring etc. Units not renewed, one improved. Workmen completed in 4.5 days; Spectacular job done by Kennedy''s team. Will use them again if required.

"From estimates to choosing appliances etc, the workforce were very
helpful and made suggestions concerning layout etc.
Lockdown due to Covid 19 delayed start for over 4 months but well worth
the wait. Spectacular improvement in Kitchen due to the quality of the
workforce and chosen appliances.
Had already used Kennedy's previously and had been very satisfied."
 
 
Team:
Hugh, Arran, and Jim
 
 
 


Review 19 Dec 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leaking water

"First class trouble shooting,part ordered. Alex and staff all great to deal with. Kennedy is only the one company we would have.
"
 
 
Team:
Alex,office staff
 
 
 


Review 18 Dec 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Water leak. Found problem ordered part, in progress next week.

"Alex found problem, did temporary fix,ordered parts. Very professional service. Would never have any company but W Kennedy in our home. They renewed our central heating last year,first class job and we saved £300 on heating bills 2019.
Peter Perrin"
 
 
Team:
Office staff, Alex
 
 
 


Review 3 Jun 2019
Recommended by customer in KA91
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extension including kitchen/diner and shower room, skylights, all fittings and fixtures.

"We chose William Kennedy to do our extension as their quote was reasonable compared to others, their reputation and after speaking to a couple of their previous clients. We had a full quotation and regular updates, proper VAT invoices and Mr Kennedy was very good at meeting us at regular intervals to keep us informed. The whole team worked really well together and we honestly could not have wished for a nicer, more hardworking team. The joiner gave us some brilliant suggestions for the kitchen as he was building it, which have made a difference to the overall look and use of the kitchen. The shower room is such a good size. The extension has made a huge difference to how the back of the house was designed and used. We love it. They made the back of the house secure and blocked off which kept the mess confined! Fully trustworthy with keys to come and go."
 
 
Team:
Mr Kennedy, Hughie, Daryl, Kieran, Liam, Gerry
 
 
 


Review 27 May 2019
Recommended by customer in KA7
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Installing new en suite shower room.
2. Dismantling fitted wardrobe in adjoining bedroom which included moving power points and fitting new radiator.
3. Fitting new electric shower in main bathroom.
 
Cost: £13044

"This work was done by an extremely efficient company. They were a pleasure to have working in the house; always very punctual in the mornings and all very professional. I would have no hesitation in recommending this company as I already have. "
 
 
 
 
 
 


Review 29 Oct 2018
Recommended by customer in KA18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Burst radiator replaced and dripping tap in bathroom fixed
 
Cost: £400
 

"Used this firm after seeing good reviews from Trusted Trader. Absolutely delighted with the work done. Everything was done to a high standard, with friendly helpful staff on the phone to our plumber who was just fab. No mess left, in fact I wouldn't have known he'd been there, he even put my furniture back in the right place for me. Would definitely recommend"
 
 
 
 


Review 29 Apr 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace gravity water hot water and heating system with combi boiler and installing new radiator. Removing all old system flushing system and installing flue to roof clearing up work areas and testing system.

"We had two days of STRESSLESS work carried out. No problems from start to finish.
Darryl and Ross were the two best and very nice men we have had in 25 years in this house. No reason to look around for work like they do, this company has it all."
 
 
Team:
Darryl,Ross,Willie,Donna,Kate,Jane
 
 
 


Review 23 Nov 2017
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler breakdown. Fit new solenoid switch and magic eye.
 
Cost: £83

"Very reliable and helpful. Always come out immediately or as soon as possible after I phone for help.

Excellent engineers. The best. Fully confident that my boiler is in excellent hands. "
 
 
 
 
Team:
Jim
 
 
 


Review 23 Nov 2017
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old oilfired boiler, then replace with new.
 
Cost: £4078

"Excellent work all around. Heating now working well in house. Good to see apprentices employed by firm. "
 
 
 
 
Team:
Ross Gareth
 
 
 


Review 3 Nov 2017
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify problem with power shower. Supply and fit new pump.
 
Cost: £578

"I did not ask for quotation. I have used this company before and trust them."
 
 
 
 
 
 


Review 2 Nov 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General plumbing works.
 
Cost: £129

"Very pleased with the work done. Plumber was efficient and friendly. "
 
 
 
 
Team:
Daryll
 
 
 


Review 24 Sep 2017
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check boiler and heating Check radiators, moving several as required Sort towel rails Remove Rayburn, kitchen units and flooring through 3 rooms Remove 1 coal fireplace, 1 gas fireplace, 1 woodburner Remove all rubbish
 
Cost: £7000
 

"We had an entire house to sort. Mr Kennedy was patient, sympathetic and immensely helpful. We had used the firm before in our previous house and had no hesitation in using them again for a much bigger job.

They checked the heating, moved radiators, removed fireplaces, half a kitchen, layers of flooring (thank you Hugh) and all the rubbish that entailed.

A huge thank you to Wm Kennedy and his great team

(can't wait for the bathrooms to be installed....)"
 
 
Team:
The Boss Man, Kate, Ian, Jim, Ziggy, Brett
 
 
 


Review 8 Jun 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cistern repair.
 
Cost: £66

"Excellent work.
Prompt and no mess."
 
 
 
 
 
 


Review 30 May 2017
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace toilet pan, seat and lid. Convert lever pperation to push button.
 
Cost: £365

"Plumber arrived on time and carried out work without a break and cleaned up after job was finished."
 
 
 
 
 
 


Review 18 May 2017
Recommended by customer in KA6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Toilet cistern not flushing properly.
 
Cost: £64

"Work was arrived out quickly and efficiently.
Very pleased with service."
 
 
 
 
 
 


Review 4 May 2017
Recommended by customer in KA7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Under floor water pipes renewed.
New radiators.
 

"Phoning 3 or 4 times
No body returning calls as promised.
Always had good service in the past."
 
 
 
 
 
 


Review 25 Apr 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of new kitchen, including new oven.

"The work was efficiently completed within the time scale arranged.
The men were polite, helpful and went out of their way to attend to my wishes.
The team arrived early each morning and worked steadily until late afternoon, taking only a short break. I was without running water for very little time, so was not inconvenienced while the work was in process.
Before leaving for the day, one of the team made sure that the necessary facilities were in order for me to use overnight."
 
 
Team:
Brian, Hugh, Darryl, Kieran
 
 
 


Review 21 Nov 2016
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-new sealer behind bath tap.
 
Cost: £43

"Plumber was very polite and helpful. Very pleased with work and would recommend him and your company to family and friends. "
 
 
 
 
 
 

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