R & J Removals Ltd

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating R & J Removals Ltd 9.7/100
1038 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 1038 reviews since 2009
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We used R&J Removals over 20 years ago, yes they have been going for ages which is testament to exactly how good they are! We knew we'd use them if we needed removal services again. This time we were...."   more
 
" Great service, great guys on the team, everything done carefully & swiftly, started removal shortly after 8am, we were in new property just after lunchtime. Couldn't rate it more highly, I would stro...."   more
 
" Highly recommend them. Really good crew and did a great job."   more
 
" Can't thank the team enough for all their hard work 2 weeks ago helping us to move. It made the stress of the day significantly less and they packed so fast I couldn't believe my eyes! I was able to...."   more
 
 
About Us


Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 2 Dec 2021
Recommended by customer in BS6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A downsize move, 3 bedroom house to a first floor one bedroom flat.
 
Cost: £720
 

"We used R&J Removals over 20 years ago, yes they have been going for ages which is testament to exactly how good they are! We knew we'd use them if we needed removal services again. This time we were moving my 87 year old Mum from a 3 bed house to a 1 bed first floor flat. Dave was great coming out to see Mum & explain everything, he was so lovely & kind. The guys turned up on the day & they were fantastic from start to finish & they had a great sense of humour, full of life & were lovely with Mum. Nothing was too much trouble on the day & i would use them again without hesitation. Thanks R&J you were absolutely brilliant from start to finish!!"
 
 
Team:
Dave, Jason & a lovely other guy, but i can't remember his name, sorry.
 
 
 


Review 2 Dec 2021
Recommended by customer in Bs30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of all household items, garden furniture & numerous heavy potted plants, shed contents & fully assembled greenhouse.
 
Cost: £1268
 

"Great service, great guys on the team, everything done carefully & swiftly, started removal shortly after 8am, we were in new property just after lunchtime. Couldn't rate it more highly, I would strongly recommend using R & J Removals, first class."
 
 
Team:
Rob, Matt & Jason
 
 
 


Review 30 Nov 2021
Recommended by customer in BS23
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pretty standard move but exchange was last minute so hats off to the team coming in when they did. Came two days prior to pack.
 
Cost: £1400
 

"Highly recommend them. Really good crew and did a great job."
 
 
 
 


Review 24 Nov 2021
Recommended by customer in BS9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from one family home to another!

"Can't thank the team enough for all their hard work 2 weeks ago helping us to move. It made the stress of the day significantly less and they packed so fast I couldn't believe my eyes! I was able to focus on unpacking and organising my house while the lads put together the furniture and got on with things. Will definitely recommend and use them in future."
 
 
 
 


Review 20 Nov 2021
Recommended by customer in BS37
 My Age: 40 - 49 
 I'm: Female 

 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have large heavy furniture

"We have used R&J removals before & chose them for our 2nd recent move. The team were absolutely fantastic really helpful, friendly & polite. We were extremely delayed receiving our keys but the team were relaxed & helpful all the way through. In fact we couldnít get into the house until 6pm it was our worst nightmare, but R&J sent a second team to help and we had moved in within an hour!!!"
 
 
 
 


Review 16 Nov 2021
Recommended by customer in BA15
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2 bed Maisonette with a challenging stairway access to a mid-terrace 3 bed.

"R&J Removals were absolutely fantastic and so friendly, prompt, polite and punctual. They navigated our furniture down the tricky access from our multi-level maisonette with care and consideration for our furniture.

They made our moving day so easy and much less stressful than any other we had experienced previously. We would definitely recommend and use them again."
 
 
 
 


Review 13 Nov 2021
Recommended by customer in BS30

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved over 200 miles from Bristol. Due to the distance, it was intended to take two days.

"We felt it was a very personal service. Dave arrived on time and gave us a quote there and then for the move and explained that due to the distance it was intended that it would take two days to move. We opted to pack ourselves and Dave dropped around boxes when we requested them, which was on three different occasions, without complaint. On the moving day, the two Matts and Paul arrived promptly at 8am and started the loading process with so much cheerfulness and enthusiasm but still remained professional, polite and efficient. We were packed up to go within an hour and a half. During the long journey, we were informed of their whereabouts and given an estimated time of arrival and we were asked whether we would like them to unload the same day, which we confirmed we would. As soon as they arrived, they began unloading with again the same friendly, professional and cheerful manner they had began in the morning, despite the long drive. Nothing was too much of a bother and they got on with the job so efficiently that they were able to offload everything in one day. They made what could be a very stressful time seem very easy, which we are very grateful for."
 
 
Team:
Dave, Matt, Paul and Matt
 
 
 


Review 31 Oct 2021
Recommended by customer in BA15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from central Bristol to the other side of Bath.1/2 pack one da, move the next

"These guys were amazing, at a stressful time they took the edge off, took away the worry about anything to do with the packing and logistics. They were professional, friendly and helpful at all stages"
 
 
Team:
Dave, Matt, Matt and Jason
 
 
 


Review 20 Oct 2021
Recommended by customer in BS30

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from one part of Bristol to another.

"From our initial contact with R & J Removals until we waved the men goodbye we received very courteous service and we would highly recommend this Company to anybody who is moving home."
 
 
 
 


Review 13 Oct 2021
Recommended by customer in BS31

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"R & J Removals were excellent. Easy and friendly booking, turned up at the time agreed and the guys that came to do the removals were an absolute joy. Friendly, efficient, helpful, polite. Could not have asked for more."
 
 

R & J Removals
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 8 Oct 2021
Recommended by customer in BS37
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move from Yate to Chipping Sodbury, plenty of garden plants to move.
 
Cost: £900
 

"David and his team recently moved us and they were fantastic from start to finish on what was a long miserable day (weather wise)
They arrived on time and were very efficent and tidy. Took great care of our belongings and had us packed up in no time at all. They even moved the contents of our garden (plants/veg/numerous pots)all made it to the new house as they left our old house. At our new house they were equally pleasing, taking care to make sure everything was where it was required and also helped us move some other items around the house. On a soaking wet day they didnt leave any wet footprints in the house at all somehow! They were very clean and idy in the way they worked. I would highly recommend this company for any removal needs you have."
 
 
Team:
David Morgan
 
 
 


Review 5 Oct 2021
Recommended by customer in BS16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
The move was from Northampton to Bristol from a 4 bedroom to a 3 bedroom.
 
Cost: £2040
 

"What can I say about this company? They have just moved my 95 year old motherís furniture from Northampton to Bristol and I cannot fault them. We had Rob and Jason who were polite,helpful, efficient and funny!! The furniture and numerous boxes arrived safely and clean. I have spoken to Dave many times over the past few months and he was always polite and explained exactly what was going to happen.
I would not fail to recommend R & J Removals to anyone.
Thank you guys you made it very painless."
 
 
Team:
Dave, Rob and Jason
 
 
 


Review 28 Sep 2021
Recommended by customer in Bs31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
R And J moved us from a 4 bed cottage with no direct access from the road and some really challenging internal angles e.g. a door at the bottom of curved stairs.
 
Cost: £2500
 

"The staff were so polite and helpful all day including waiting for the installer for our back door to come when it turned out a very beloved piece of furniture wouldn't fit through a newly installed door. The staff also packed for us and did an excellent job. Everything was well packed an clearly labelled. They also gave us bubble wraps week in advance so we could protect and move anything really precious ourselves.

On the day they also gave really helpful advice on where to put things for unpacking.

From initial communication through to the last items being brought into the house they were brilliant and I will definitely be using them should we move in the future as well as reccomending to family and friends."
 
 
 
 


Review 28 Sep 2021
Recommended by customer in BS20
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a 2 bedroom house in the city centre to a 4 bedroom house on the outskirts of the city.
 
Cost: £900
 

"R&J were extremely helpful before and during the move and i couldn't recommend them highly enough."
 
 
Team:
Matt
 
 
 


Review 28 Sep 2021
Recommended by customer in BS31
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from location A to location B within Bristol, the move involved a lorry load of items, some wrapped and packed by ourselves, some wrapped by R&J due to the size of the items.
 
Cost: £965
 

"Dave and the team recently completed our move for us, they were punctual, polite, hard working, approachable and strived to make the process as easy as possible for us.

We have now unpacked, everything we were unable to pack ourselves like large mirrors or pieces of flat packed furniture were well wrapped by R&J and the result is that we have not had a single damaged item.

Overall great customer service from start (quotation) to finish (end of unloading)."
 
 
Team:
Dave, Jason, Matt.
 
 
 


Review 21 Sep 2021
Recommended by customer in BS11
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A two bedroom terraced house with a walk to the car park so lots of carrying the heavy items.

"R&J removals were amazing! It was all quite last minute but they made the whole process so easy. The man I spoke to on the phone was so, so helpful, friendly and informative and make me feel at ease - this was our first time moving and I didnít have a clue what to do. On the day, the men were so speedy, professional and friendly. They worked really efficiently and guided us on things we hadnít thought about. When we got to the new property they were exactly the same. We were so happy with their service and they made everything so easy, thank you!"
 
 
 
 


Review 21 Sep 2021
Recommended by customer in BS15
 My Age: 60 - 69 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
R&J Removals The move was a local move approximately one mile from a three bed semi on a main road to a similar house in a quiet cul-de-sac. The property was fully furnished and had garage equipment to be moved along with garden equipment and the contents of a shed.

"Dear R&J Removals
Thank you for ensuring our recent move was as stress free as possible. My wife and I were very impressed how well organised your team were, and the care taken with our belongings.
Your company was recommended to us by some friends and we would have no hesitation recommending you to any one in the future.
Thank you once again for all your help. It was greatly appreciated."
 
 
Team:
Dave Morgan. sorry. can't remember the rest
 
 
 


Review 15 Sep 2021
Recommended by customer in BS16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsized from 6 bedrooms to 4 bedrooms on the hottest day you could have . Temperature 27 degrees...

"Had great team of 4 men ,who were polite and very helpful.
They arrived on time and worked continuously until the job was done.
Would highly recommend their service"
 
 
 
 


Review 4 Sep 2021
Recommended by customer in BS16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large new build with loads of storage to an older 4 bed property.
 
Cost: £2950
 

"We were impressed with R&J removals right from the first time they came to assess the move and work out the quote. Everything was explained clearly and Dave went through the various options. Luckily we had a long time between exchange and completion so we were able to do a lot of packing ourselves, but we were still very glad we chose the option of a part pack as with 48 hours to go there was still a fair bit not packed by us!

The packers were brilliant really helpful and FAST. Nothing they packed was broken our only breakage was a flower pot we had put in our own car - should have left it to the professionals!

The garden and garage was packed into a smaller van the day before the move to get a head start on the day. On the day of the move we had 5 packers who ensured we were all packed and good to go within 3 hours. The only delays at the other end were caused by us were caused by us.. with my wife getting stuck in traffic but the removers were able to get the previous owner to open the garage so the small van was unloaded and out of the way for the main move.

The speed R&J crew worked worked at, their good humour and helpful attitude were outstanding.

100% happy to recommend R&J to anyone we know who is moving and pleased to br able ti write this review."
 
 
Team:
Dave,Matt,Jason, Dane, Matt
 
 
 


Review 4 Sep 2021
Recommended by customer in BS24
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went really well Dave and Jason were friendly, funny and very helpful and professional. Nothing was too much trouble and they made the day less stressful for us. Would not hesitate to recommend them great Company.
 
Cost: £860
 

"Best removal Company professional from start to finish couldn't fault them really great guys and they made moving home less stressful would recommend them every time."
 
 
Team:
Dave and Jason
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1