R & J Removals Ltd

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating R & J Removals Ltd 9.6/100
952 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 952 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We had two days between exchange and completion. RJ Removals provided a quote and all relevant paperwork quickly and efficiently. On the day, their staff arrived promptly, worked tirelessly through aw...."   more
 
" They were very professional, friendly and polite. Nothing was too much of a problem. The odd cup of tea for the loaders made the experience flow well. They really looked after our stuff both loading a...."   more
 
" This firm was brilliant throughout the whole process. This was by far the least stressful move ever- all the packers and movers were totally professional and couldnít have been more helpful. Suffered ...."   more
 
" Moving from our home of 10yrs and accumulated a lot of items to be taken with us. Darren and Darren were exceptional and they filled two lorry loads in no time with care. Very punctual and pleas...."   more
 
 
About Us


Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.
     
Customer Reviews
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Review 11 Nov 2020
Recommended by customer in BS32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had very little time in which to organise our move - two days between exchange and completion.
 
Cost: £1056
 

"We had two days between exchange and completion. RJ Removals provided a quote and all relevant paperwork quickly and efficiently. On the day, their staff arrived promptly, worked tirelessly through awful weather to load up and on arrival at the other end worked in the same way to unload. We could not have asked or expected any more of them. We would use RJ Removals again."
 
 
Team:
Dave Morgan and two others
 
 
 


Review 10 Nov 2020
Recommended by customer in BS36
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Bristol to Cornwall. They were quick and efficient. They took great care in loading our furniture and boxes into the lorries. They also had to accommodate a transit move as access to our new property was narrow. When they came to fit our stuff into our double garage (storage unit) they took their time to ensure it was all fitted and stacked properly so no damage occurred. They were polite and gave us the feeling that nothing was too much of a problem.
 
Cost: £2300
 

"They were very professional, friendly and polite. Nothing was too much of a problem. The odd cup of tea for the loaders made the experience flow well. They really looked after our stuff both loading and unloading and placing in the storage unit. We would recommend them and use them again."
 
 
Team:
Dave, Matt and Rob
 
 
 


Review 9 Nov 2020
Recommended by customer in BS16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 4 bed semi to a bungalow. Firm took apart and reassembled the beds plus the dishwasher and washing machine
 
Cost: £2200
 

"This firm was brilliant throughout the whole process. This was by far the least stressful move ever- all the packers and movers were totally professional and couldnít have been more helpful. Suffered no breakages and the whole process was smooth and efficient. Thank you Rob, Dale, Matt and Matt."
 
 
Team:
Rob Dale Matt Matt
 
 
 


Review 8 Nov 2020
Recommended by customer in BS30
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Four bedroom house removal including garden furniture, loft and shed items. Beds and wardrobes were tricky and all handled with care.
 
Cost: £860
 

"Moving from our home of 10yrs and accumulated a lot of items to be taken with us. Darren and Darren were exceptional and they filled two lorry loads in no time with care.

Very punctual and pleasant and move took about 2hrs and then items were put in the correct rooms without us even having to ask, 5 star service.

Thank you for all your help
Jon"
 
 
Team:
Darren and Darren
 
 
 


Review 8 Nov 2020
Recommended by customer in GL5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used R and J removals to move from one four bed hour to our new one.
 
Cost: £850
 

"Very Friendly and helpful team. Excellent price."
 
 
Team:
Matt ,
 
 
 


Review 27 Sep 2020
Recommended by customer in BS30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move my mother to a care home
 
Cost: £1200
 

"Nice Lads
Good Job"
 
 
Team:
Matt. Dave Rob
 
 
 


Review 21 Sep 2020
Recommended by customer in Bs31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 4 bed semi to a 2 bed 4th floor apartment. Fortunately there were two lifts which made things a lot easier for the removal team, however our apartment is at the end of a long corridor which was challenging for them to say the least. As luck would have it my husband has a pair of sack trucks which certainly helped with the larger items.

"Cannot thank R & J Removals enough. They were punctual and provided a superb service, the team could not have been more helpful and nothing was too much trouble. We will definitely be recommending your company to others.

Kind regards

Mr and Mrs Harvey."
 
 
Team:
They did introduce themselves but so sorry have forgotten
 
 
 


Review 31 Aug 2020
Recommended by customer in BS16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 3 bed house at very short notice for R&M. Had to move a play shed, garden furniture, wardrobes and fragile furniture
 
Cost: £1100
 

"Immediately after submitting an enquiry form online I was contacted and a date and time set to attend my house to provide a quotation. Dave was polite and knowledgeable and provided sound honest advice. He committed to a price for the move and knew exactly the transport requirements.
Our move was fast tracked and brought forward by a week, exchanging contracts just a few days before the move date. This was not a problem for R&M and they met our demands.
On the day a great team of operatives attended our property and were all friendly, professional, hard working and extremely considerate with all our belongings. They were so efficient it was effortless for us.
Once we had the keys the team unloaded everything into correct rooms and once finished walked around with us to check and they offered to move anything we wished.
We were very pleased with the service we received throughout the entire experience and would highly recommend them to others.
Totally professional, trustworthy and mitigate the stress of the day considerably"
 
 
Team:
Rob and his team
 
 
 


Review 31 Aug 2020
Recommended by customer in BS37
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed terrace to a 4 bed detached
 
Cost: £695
 

"R and J removals were brilliant from start to finish. They were all really friendly, helpful guys who made moving as stress free as possible! Would highly recommend to anyone looking to move!"
 
 
 
 


Review 31 Aug 2020
Recommended by customer in GL5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We went for the full pack and move option.
 
Cost: £1600
 

"Packing was done very efficiently and, having now unpacked most of our items, I am pleased to say that everything was very well wrapped and there were no breakages. If I have one, minor, complaint it was that, on both days, the men turned up promptly just before 8am. While it was great to have the peace of mind that they had turned up, the start time was not mentioned to us in advance so it was a bit of scramble to be up and ready.

The move was very quick and efficient. They were patient when key release was later than anticipated and worked very hard to get everything into our new house by early evening. Everything was put where I asked.

All in all, I would not hesitate to recommend RJ Removals."
 
 
Team:
I can't remember beyond Dave Morgan, the manager, who helped with our move!
 
 
 


Review 27 Aug 2020
Recommended by customer in BS16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved form a large 3 bed end of terrace house which had difficult access due to concrete steps at the front of the property. Moved into a traditional 3 bed semi.
 
Cost: £780
 

"The team led by Dave Morgan arrived on time in a very large van which was parked at the front. After a quick introduction to the team they laid protection covers on the carpets and set about removing our goods to the van. A second smaller van then arrived and that was reversed down the rear access lane to take the contents of the garage and garden. The team were very friendly and worked hard together under the direction of Dave Morgan. By mid/late morning the house had been cleared which gave us the opportunity to hoover up and mop surfaces ready for the people moving in.

We obtained the keys for our new property at 2pm and on arrival both vans were parked outside and waiting. after opening up the team set about moving our goods in and needed minimal direction. By mid afternoon a second team arrived and joined in moving us in.

Everybody worked hard but also took care of our furniture and goods. The team were always friendly and worked well together."
 
 
Team:
Dave Morgan + 2
 
 
 


Review 21 Aug 2020
Recommended by customer in BS37

 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was downsizing from a 4 bedroom house to a 1 bedroom flat so it was very stressful and emotional. R&J Removals were excellent and handled everything very sensitively, especially with the issues around Covid-19

"The removal guys were really friendly and helpful. It was obvious they really knew their jobs and acted very courteously and professionally. It took so much of the stress and emotion out of the move for me. Thank you so much"
 
 
Team:
Matt & ?
 
 
 


Review 20 Aug 2020
Recommended by customer in BS3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a terraced house in Bedminster Bristol to container storage in Cornwall.

"Very friendly, evidently knowledgeable and well experienced, gave good advice when quoting, efficient and careful when loading and unloading.

We did our own packing so can't comment on that aspect but all round a very positive experience.

Price was right (not the cheapest, but not the most expensive) and service was excellent overall.

Would certainly recommend them."
 
 
Team:
sorry - can't remember - I think there was Matt & Mathew and one more.
 
 
 


Review 20 Aug 2020
Recommended by customer in BS9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving and packing a 3 bed house within Bristol
 
Cost: £1008
 

"A huge thank you to R&J Removals who where fantastic from start to finish. They made moving far less stressful for us and worked hard to make sure a good job was done. All of this for a very reasonable price too. Thank you so much and we would highly recommend your services."
 
 
 
 


Review 19 Jul 2020
Recommended by customer in NP16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a 2 bedroom house to a 4 bed with full packing service. The move happened in May during UK lockdown so both the packing had to be done with social distancing.
 
Cost: £1400
 

"The move went very smoothly, lots of great communication before the move and on the day and the packing up and unpacking all happened really quickly. Sadly we didnít get the keys until later than expected but the guys were really good about it even though it left them hanging about for an hour or two.

The whole thing was done during the UK lockdown with social distancing which meant we mainly were out during the operation. There was good communication on the phone and everyone was polite and professional throughout."
 
 
Team:
Dave
 
 
 


Review 19 Jul 2020
Recommended by customer in SN15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dave and his team helped me move from a 3 bedroom family home in Chippenham to a 4 bedroom house in Bristol. I went for their packing service as well.

"Recently moved with Dave and his team. They were amazing and so courteous which made the day go so smoothly. Iíve always moved myself so was worried about having a removals company move all my furniture and belongings but I would definitely recommend R and J Removals. I even got them to do the packing which was a god send and saved me time and more stress. Iíd recommend this service as it makes the whole move just happen in front of you ! Never move myself again and thanks to Dave and his chaps who took all the stress from me on the move day."
 
 
Team:
Dave, rob and Matt
 
 
 


Review 27 Jun 2020
Recommended by customer in BS30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly, the guys turned up at the agreed time, they worked non stop and the same at the new house, they even offered to move a washing machine for us that was left by the previous owners.

"I would have no hesitation in recommended this company, from start to finish they made the whole process stress free. Lovely polite and helpful removal men, nothing was too much trouble for them. They worked with speed and care. Great service."
 
 
Team:
Not sure it was over 3 months ago
 
 
 


Review 24 Jun 2020
Recommended by customer in BS6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We packed ourselves but needed a little help with a few extras. R&J were happy to assist because I didnt have enough boxes or bubble wrap. No job was too big or small. They handled all our belongings with care and got us organised in our new home. Thankyou to all four guys. Would highly recommend.
 
Cost: £900
 

"The team worked so hard on the hottest day of the year. All very polite and happy to help. Thanks for making our family move look so simple. Couldn't have done it without you!"
 
 
Team:
Dave
 
 
 


Review 23 Jun 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move happpened on the last day before lockdown so caused several problems during the week leading up to the move, we had to hastily arrange an extra small van to deliver furniture to an address in Thornbury but customer service was great and allowed us to have a smooth stress free ( well almost ) day well done

"We were really worried about moving especially as it was the last day before the lockdown and we were still not totally sure if we would be allowed or even if the removal team would turn up.
But from the minute that the two men arrived out the house nothing was too much trouble and they made our whole day a lot less stressful than it could have been, both guys had great customer care skills and went out of their way that we had whatever we needed,
also at short notice due to the pandemic had to move some extra stuff across to Thornbury and an extra van was provided ( at an extra cost of course) but the guys deliver a sizeable load safely and securely across to my parents house.
I would also add that both on the way out of the old house and on the way in to the new house they were extremely cautious and didnít damage any of the fittings or damage any of the house.
Great service"
 
 
Team:
Dave
 
 
 


Review 21 Jun 2020
Recommended by customer in BS36
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We lived in a large 4 bedroom family house with a garage and large garden . We had a lot of belongings although we had managed to dispose of a lot of unwanted or unneeded property despite the lockdown of the COVID 19 Pandemic. We were downsizing to a 2 bedroom bungalow with no garage and a small garden. It was a stressful time due to the unusual times we find ourselves in but despite this RJRemovals carried out their work efficiently and the move was very smooth and in the time frame they set.
 
Cost: £1200
 

"Our move was a difficult one as it took place during the Covid-19 pandemic. However R.J Removals were respectful of this and practised social distancing as appropriate. The initial quote for the removals was conducted via FaceTime and then when we had decided that we wanted R J Removals to undertake the work Dave came and carried out a more thorough assessment of our Removal needs in person. If we had any queries he was always available at the endvof the phone or would ring me back as soon as. The day before the move 2 members of the firm came and methodically packed all the fragile items around the house together with the whole of the Kitchen contents. They arrived on time, were friendly polite and efficient. They returned promptly on the day of the move , there were 3 of them this time and working from room to room we were completely clear and ready to go by 12.30pm. This was impressive as we had a lot of belongings and it was a four bedroom house.
There was a long wait until we were able to access our new property but RJ Removals were patient and waited in their vehicle until we obtained the keys and then executed the move in quickly and efficiently as before. They have given us as much time as we need to unpack our boxes and they will collect them when we are ready.
Moving home is a stressful experience but I feel that RJ Removals helped to relieve some of that stress as they were very experienced and helped us along the way. I would definitely recommend RJ Removals to anyone planning on moving home.
Payment was easy as it was made over the phone with no fuss."
 
 
Team:
Dave, Rob
 
 
 

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