R & J Removals Ltd

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating R & J Removals Ltd 9.6/100
938 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 938 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The move went very smoothly, lots of great communication before the move and on the day and the packing up and unpacking all happened really quickly. Sadly we didnít get the keys until later than expe...."   more
 
" Recently moved with Dave and his team. They were amazing and so courteous which made the day go so smoothly. Iíve always moved myself so was worried about having a removals company move all my furnitu...."   more
 
" I would have no hesitation in recommended this company, from start to finish they made the whole process stress free. Lovely polite and helpful removal men, nothing was too much trouble for them. Th...."   more
 
" The team worked so hard on the hottest day of the year. All very polite and happy to help. Thanks for making our family move look so simple. Couldn't have done it without you!"   more
 
 
About Us


Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.
     
Customer Reviews
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Review 19 Jul 2020
Recommended by customer in NP16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a 2 bedroom house to a 4 bed with full packing service. The move happened in May during UK lockdown so both the packing had to be done with social distancing.
 
Cost: £1400
 

"The move went very smoothly, lots of great communication before the move and on the day and the packing up and unpacking all happened really quickly. Sadly we didnít get the keys until later than expected but the guys were really good about it even though it left them hanging about for an hour or two.

The whole thing was done during the UK lockdown with social distancing which meant we mainly were out during the operation. There was good communication on the phone and everyone was polite and professional throughout."
 
 
Team:
Dave
 
 
 


Review 19 Jul 2020
Recommended by customer in SN15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dave and his team helped me move from a 3 bedroom family home in Chippenham to a 4 bedroom house in Bristol. I went for their packing service as well.

"Recently moved with Dave and his team. They were amazing and so courteous which made the day go so smoothly. Iíve always moved myself so was worried about having a removals company move all my furniture and belongings but I would definitely recommend R and J Removals. I even got them to do the packing which was a god send and saved me time and more stress. Iíd recommend this service as it makes the whole move just happen in front of you ! Never move myself again and thanks to Dave and his chaps who took all the stress from me on the move day."
 
 
Team:
Dave, rob and Matt
 
 
 


Review 27 Jun 2020
Recommended by customer in BS30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly, the guys turned up at the agreed time, they worked non stop and the same at the new house, they even offered to move a washing machine for us that was left by the previous owners.

"I would have no hesitation in recommended this company, from start to finish they made the whole process stress free. Lovely polite and helpful removal men, nothing was too much trouble for them. They worked with speed and care. Great service."
 
 
Team:
Not sure it was over 3 months ago
 
 
 


Review 24 Jun 2020
Recommended by customer in BS6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We packed ourselves but needed a little help with a few extras. R&J were happy to assist because I didnt have enough boxes or bubble wrap. No job was too big or small. They handled all our belongings with care and got us organised in our new home. Thankyou to all four guys. Would highly recommend.
 
Cost: £900
 

"The team worked so hard on the hottest day of the year. All very polite and happy to help. Thanks for making our family move look so simple. Couldn't have done it without you!"
 
 
Team:
Dave
 
 
 


Review 23 Jun 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move happpened on the last day before lockdown so caused several problems during the week leading up to the move, we had to hastily arrange an extra small van to deliver furniture to an address in Thornbury but customer service was great and allowed us to have a smooth stress free ( well almost ) day well done

"We were really worried about moving especially as it was the last day before the lockdown and we were still not totally sure if we would be allowed or even if the removal team would turn up.
But from the minute that the two men arrived out the house nothing was too much trouble and they made our whole day a lot less stressful than it could have been, both guys had great customer care skills and went out of their way that we had whatever we needed,
also at short notice due to the pandemic had to move some extra stuff across to Thornbury and an extra van was provided ( at an extra cost of course) but the guys deliver a sizeable load safely and securely across to my parents house.
I would also add that both on the way out of the old house and on the way in to the new house they were extremely cautious and didnít damage any of the fittings or damage any of the house.
Great service"
 
 
Team:
Dave
 
 
 


Review 21 Jun 2020
Recommended by customer in BS36
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We lived in a large 4 bedroom family house with a garage and large garden . We had a lot of belongings although we had managed to dispose of a lot of unwanted or unneeded property despite the lockdown of the COVID 19 Pandemic. We were downsizing to a 2 bedroom bungalow with no garage and a small garden. It was a stressful time due to the unusual times we find ourselves in but despite this RJRemovals carried out their work efficiently and the move was very smooth and in the time frame they set.
 
Cost: £1200
 

"Our move was a difficult one as it took place during the Covid-19 pandemic. However R.J Removals were respectful of this and practised social distancing as appropriate. The initial quote for the removals was conducted via FaceTime and then when we had decided that we wanted R J Removals to undertake the work Dave came and carried out a more thorough assessment of our Removal needs in person. If we had any queries he was always available at the endvof the phone or would ring me back as soon as. The day before the move 2 members of the firm came and methodically packed all the fragile items around the house together with the whole of the Kitchen contents. They arrived on time, were friendly polite and efficient. They returned promptly on the day of the move , there were 3 of them this time and working from room to room we were completely clear and ready to go by 12.30pm. This was impressive as we had a lot of belongings and it was a four bedroom house.
There was a long wait until we were able to access our new property but RJ Removals were patient and waited in their vehicle until we obtained the keys and then executed the move in quickly and efficiently as before. They have given us as much time as we need to unpack our boxes and they will collect them when we are ready.
Moving home is a stressful experience but I feel that RJ Removals helped to relieve some of that stress as they were very experienced and helped us along the way. I would definitely recommend RJ Removals to anyone planning on moving home.
Payment was easy as it was made over the phone with no fuss."
 
 
Team:
Dave, Rob
 
 
 


Review 20 Jun 2020
Recommended by customer in BS37
 My Age: 70 + 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple move from one bungalow to another
 
Cost: £1200
 

"All as expected"
 
 
 
 


Review 20 Jun 2020
Recommended by customer in BS30
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a house to a first floor flat. There were delays throughout the day due solely to solicitor. The guys were patient, understanding and hardworking.
 
Cost: £700
 

"Helpful, patient, understanding, hardworking. I was given all the info I needed to make an informed decision. All aspects of the move were explained clearly all questions answered succinctly. They went the extra mile to ensure I was in my flat on the day. I would happily highly recommend R&J Removals"
 
 
 
 


Review 29 Apr 2020
Recommended by customer in BS31
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move in Bristol area from 3 bed house to 4 bed about 3 miles apart

"Excellent polite professional service"
 
 
 
 


Review 5 Mar 2020
Recommended by customer in BS9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move of a sofa and sofabed to storage location- through awkward doorways!

"I was delighted with the team who moved my items- they were on time, efficient, polite, and helpful. they were careful with my furniture and although I thought it would be tricky for them, they were practised and experienced, making light work of it. I was very happy with their efforts, and they did it all in a nice manner."
 
 
 
 


Review 5 Mar 2020
Recommended by customer in BS36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a third floor flat with no lift to a bungalow
 
Cost: £1080
 

"It was not an easy move as three flights of stairs needed to be negotiated and we had a very heavy 9' chesterfield sofa to move.
R & J Removals were very efficient and helpful.
The move was carried out with the minimum of stress to us.
Well done!"
 
 
Team:
Dave
 
 
 


Review 4 Mar 2020
Recommended by customer in BS14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture removal to an assisted living accommodation located on the first floor.
 
Cost: £300
 

"You did an excellent job very friendly and willing men nothing was too much trouble for them. I would thoroughly recommend your company. Thank you very much."
 
 
 
 


Review 28 Feb 2020
Recommended by customer in BS30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"They removal vans arrived nice and early - 3 very pleasant and friendly chaps. They loaded the vans quickly and with respect for all our belongings and were done in just over an hour. Unfortunately when we arrived at the other end of our journey they were laying the road!!! Having discussed possibilities for getting our furniture and belongings in Dave, from R&J, was really great and suggested that he take our stuff back to the yard and deliver it early the next morning. They made what could have been a really stressful experience much worse and were very friendly and helpful. Excellent removal chaps and couldn't have asked for a better team."
 
 
Team:
Dave Nick
 
 
 


Review 23 Feb 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Great guys, providing a fast professional service. Would definitely use again."
 
 
 
 


Review 11 Feb 2020
Recommended by customer in NP16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had the full packing service which was well worth it and took the stress away, if you think how much youíre spending on the move another £500 is nothing to save a lot of time and stress and leave it to the experts that I ow what they are doing with the right packing materials. the team were lovely and did everything with us just stood round offering tea and biscuits. We were moving from a 4 bed house in Bradley Stone to a 4 bed new build in Chepstow. They were finished by mid afternoon both days, excellent service.
 
Cost: £1140
 

"Took the stress out of moving, came in the day before and packed our 4 bed house up. Items were individually wrapped in paper and the larger items bubble wrap. As they started in the kitchen we were scrabbling around trying to keep out things we might need in the next 36 hours, we missed the biscuits and big bag of teabags Iíd bought for the crew! They were finished by 2.30pm, we were left with the sofa, bed, tv and personal items weíd kept out for us to take with us. That was well worth £500 extra charge for packing. They know what they are doing and do it day in day out. Larger items eg bed, study furniture was taken apart.
They arrived approx 8am the day of the move and started packing everything in to the huge lorry/van. They were finished and on their way by midday, leaving myself and hubby to have a final clean round. We were moving to a brand new house with flooring down. Upon arrival the first thing they did was put down all the floor coverings, doing upstairs first. 1 guy was left to put together the furniture whilst the other 2 concentrated on getting everything else in. They were finished by 2.40/3pm. It was like Christmas opening all the boxes and unwrapping everything 😁. Nothing broken, even my finest delicate champagne flutes and ornaments survived the move. Boxes were marked with what was in them and the room they went to which made unpacking easier. Can thoroughly recommend R & J Removals. A small recommendation would be a text the day before they arrived just confirming what time they would be arriving to pack and where they start as we thought it was 9.30am but they arrived at 8.30 straight into the kitchen and we werenít organised."
 
 
Team:
Rob, Matthew, Matt, Dave
 
 
 


Review 10 Feb 2020
Recommended by customer in Bs7
 My Age: 30 - 39 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1700
 

"Was so happy with the service from start to beginning really would recommend! They were so amazing and efficient and really careful. They boxed everything up didnít need to think about anything was worth every penny! Would definitely use again. They then came and collected the boxes when we were ready. Great communication too."
 
 
Team:
Dave
 
 
 


Review 2 Feb 2020
Recommended by customer in BS15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a two bed terrace to a three bed home, removals guys also dismantled and reassembled x1 bed and x2 wardrobes as part of the move.
 
Cost: £600
 

"Dave arrived exactly on time to quote for the job, he was polite and clear with everything he explained, and he was able to give us a quote there and then, the quote was the most competitive we received. Weíd also had a recommendation from family whoíd used R&J previously so we didnít hesitate to go with them.

We had two guys, Matt and Matt, for our move and they did a fantastic job (including the wardrobes and bed); they turned up on time, explained their plan, and got started straight away. They were careful with our stuff, efficient and smiled and laughed their way through the whole morning!

R&J made our moving day entirely stress free, so thank you to the whole team."
 
 
Team:
Dave Morgan, Matt, and Matt
 
 
 


Review 26 Jan 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
LOCAL MOVE.3 BED TO ANOTHER 3 BED
 
Cost: £640
 

"AMAZING SERVICE...ESPECIALLY AS OUR SOLICITORS KEPT CHANGING THE DATES MAKING IT DIFFICULT TO GIVE A SET DAY FOR COMPLETION. THEY WERE VERY PATIENT WITH US UNTIL WE FINALIZED OUR ACTUAL MOVING DAY. OVERALL FRIENDLY AND REALLY DID PLAY A BIG PART IN HELPING TO MAKE THE MOVE GO AS SMOOTHLY AS IT DID. WE CERTAINLY APPRECIATED THEIR HARD WORK ON THE DAY. THANK YOU."
 
 
Team:
DAVE & COLLEAGUE
 
 
 


Review 23 Jan 2020
Recommended by customer in BS37
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House Move

"Very efficient service"
 
 
 
 


Review 14 Jan 2020
Recommended by customer in GL12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move including large garden tools and furniture. 7 hour packing service.

"We moved from Bristol to Gloucestershire using R&J removals including their 7 hour packing service - they took all of the stress out of moving and we can not recommend them highly enough. Packing was done really well (with paper or bubble wrap) and boxes labelled with a brief description of what was inside - this made unpacking really easy.
Prior to using them, Dave visited our home to provide a quote - this was clearly explained as well as being very thorough. There were also options of different services to best suit our needs.
They were also not beaten on price. The removal team were friendly, fast and efficient while ensuring our furniture and belongings were moved and transported safely. We did encounter one small breakage during transit however the insurance covers this and has been dealt with great customer service.

A big thank you to the R&J team!"
 
 
Team:
Dave, Rob
 
 
 

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