G H Yeates & Sons Ltd

10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating G H Yeates & Sons Ltd 9.7/100
1002 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 1002 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were so pleased with our service from Yeates, from start to finish. Everyone we dealt with was friendly, professional and helpful. The day of the move staff were prompt, efficient and helped us to ...."   more
 
" Great service & removals from yeates. Excellent communication from wendie & her team, our two removals men were extremely punctual,polite & took great care packing wrapping & loading our furniture, tv...."   more
 
" The move was always going to be a challenge during lockdown and with one of us shielding. The team were punctual, friendly, helpful and went the extra mile to make sure that they did everything that w...."   more
 
" Luckily the weather was perfect and the space outside for the large van and a second one, was clear and accessible. Their packing of the vans was very professional and carried out with great ability. ...."   more
 
 
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Customer Reviews
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Review 19 Apr 2021
Recommended by customer in BS4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of items from old house to new, but no packing needed
 
Cost: £900
 

"We were so pleased with our service from Yeates, from start to finish. Everyone we dealt with was friendly, professional and helpful. The day of the move staff were prompt, efficient and helped us to feel safe too in these odd Covid times! They also unloaded and moved us in to our new property swiftly. We’re only sorry they had to wait so long!"
 
 
Team:
Scott and Dean
 
 
 


Review 12 Apr 2021
Recommended by customer in HA1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Great service & removals from yeates. Excellent communication from wendie & her team, our two removals men were extremely punctual,polite & took great care packing wrapping & loading our furniture, tv, etc from Harrow to Yatton. A big thank you to the yeates team. Definitely recommend yeates removals."
 
 
Team:
Andy & ? I'm sorry can't remember, but both excellent team representatives
 
 
 


Review 5 Apr 2021
Recommended by customer in BS40

 I'm: Male 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a large city flat to a house in the country.
 
Cost: £1320
 

"The move was always going to be a challenge during lockdown and with one of us shielding. The team were punctual, friendly, helpful and went the extra mile to make sure that they did everything that we needed them to do for us. A delay in the release of the keys meant a long wait of a couple of hours at the new home but the team were patient and good natured as we chased the solicitors who had failed to make the payment to our vendors on time. The office dealt with pre move queries with friendliness and efficiency.

This was service of the best quality."
 
 
 
 


Review 3 Apr 2021
Recommended by customer in BS21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large move from Clevedon to Little Neston

"Luckily the weather was perfect and the space outside for the large van and a second one, was clear and accessible. Their packing of the vans was very professional and carried out with great ability.
My partner went up to the address and met them the next day and it was again carried out in an expert manner. Alex, Andy and the following day Sam, are super young men and are a credit to your company in every way.
We used your company 16 years ago when we moved up from Devon and I don't think we shall be moving again at our age! ( no comment)
Full marks all round.
PS The handling of our special items, such as mirrors and pictures were packed in special packing to keep them safe."
 
 
Team:
Alex, Andy and Sam, well done lads. You deserve a medall.
 
 
 


Review 29 Mar 2021
Recommended by customer in TA3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 4 bed house to a 4 bed Bungalow.
 
Cost: £1818
 

"The team of 4 were very polite. They worked extremely hard all day. They were careful with all our belongings. Nothing was too much trouble for them. I shall be recommending Yeates to anybody I know who is moving. Thank you so much for making our move as stress free as possible. Much appreciated."
 
 
Team:
I can only remember Scott
 
 
 


Review 29 Mar 2021
Recommended by customer in BS22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office relocation to new head office. Including desks, copier and IT services.
 
Cost: £800
 

"Highly recommend very professional."
 
 
Team:
Adam Hack
 
 
 


Review 29 Mar 2021
Recommended by customer in BS9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
from a three bedroom house with a twisting staircase to a 2 bedroom ground floor apartment about 2.3 miles apart. packing largely done on day 1 and removal on day 2.

"I would recommend the company to anyone needing a removal. Staff were courteous, helpful and everything was delivered to the right room with little prompting from me.


a much more positive experience than I had anticipated.



"
 
 
Team:
Sam, Charlie, + 2 others whose names have slipped my mind.
 
 
 


Review 15 Mar 2021
Recommended by customer in BA5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from three storey 3 bedroomed house in city to four-bedroomed rural property with full packing service.
 
Cost: £3500
 

"We recently moved with Yeates and found the service really good. From the initial contact and survey from Adam, to Scott and the team doing the actual removal, everything was really efficient and as stress-free as was possible.

We opted for a full packing service and a day that I had dreaded (the last one before moving) was actually really calm - Scott and the team arrived at 8.20 a.m. for us to run through what needed to go where, and then we left them to it only returning when most stuff was packed by the afternoon.

The team was courteous and friendly and moving day itself went really well. We haven't moved for over twenty years but just remember past moves as being a nightmare - this time it all went smoothly with many thanks to Yeates.

We had originally thought we would go for a national firm, but our friends who had recently moved recommended the firm. The quote was very favourable and the service was great, so thank you Yeates - I wouldn't hesitate to use them again."
 
 
Team:
Adam (assessor); Scott, Andy & team
 
 
 


Review 15 Mar 2021
Recommended by customer in BS21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal from small cottage with steps and steep stairs to local address. Full packing service. Price includes full insurance, VAT and time waiver payment in case of delay.
 
Cost: £1284
 

"The whole service was excellent from start to finish. These are a well regarded local company. Booking process was straightforward and supportive. Company was flexible in accommodating my requests. Packing the previous day went very well. On the day the removal men were punctual, efficient, friendly and polite.

I don't know if these are the cheapest available but with some things in life I prefer a good service. Moving home is one such event. I was very satisfied and would certainly use them again if moving."
 
 
 
 


Review 23 Feb 2021
Recommended by customer in BS21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were downsizing from a large 6 bedroomed house with lots of stairs, to a three bedroomed house, so there was a lot of stuff to pack and move.

"Our move was made less stressful by the professional way the lads looked after us. They were polite,helpful,friendly and super efficient. We would highly recommend them and would definitely use them again,"
 
 
Team:
Daniel, Andy, Dean and Charlie
 
 
 


Review 23 Feb 2021
Recommended by customer in CA12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from North Somerset to Cumbria. Because of completion date and it being a 2 day move, they kindly accommodated our requirements and worked a weekend day for a premium.
 
Cost: £3000
 

"As above the process was straightforward from when I made the initial telephone enquiry to estimator visit to actual move. The move went very smoothly and Alex and Ollie, who were top guys, managed to offload all of our possesions on the evening of the first day - ahead of schedule! They were both very pleasant, friendly and accommodating through the entire process! Very impressed with the whole operation."
 
 
Team:
Alex and Ollie and another young man.
 
 
 


Review 23 Feb 2021
Recommended by customer in BS20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1000
 

"Good Morning ,
The three men that helped me move could not have done more to make a stressful experience for me more bareable,they where fast and affiant.

I am afraid I didn't learn their names as we were masked and had to keep our distance."
 
 
 
 


Review 26 Jan 2021
Recommended by customer in BS20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a four bedroom house to an apartment on the marina. Although we had tried to downsize we still managed to fill a significant number of boxes!

"We were reasonably well prepared for the move in that everything we had agreed to pack was actually packed. However when the day to actually move dawned we were somewhat anxious that everything would go well.
I relaxed the moment the crew arrived. They seemed to have everything under control and were very friendly!
As the day progressed we found them to be very efficient and helpful. They packed our valuables with care which was very reassuring.
Once at our new address they did everything they could to help. In fact they could not have been more generous with their time, volunteering to move things around until we were happy with their positioning.
The result that the day we had dreaded in fact passed very easily and even pleasantly, all down to the efforts of an amazing team.
We are grateful to everyone involved, including Adam who came out to give us a quote, Wendy in the office who did everything possible to secure us our preferred date and last but certainly no least the superb work of our removal team!
If we ever move again we’ll be certain to book Yeates as our removers!"
 
 
Team:
Adam, Wendy, Dean, Joe, Dan and Alex.
 
 
 


Review 22 Jan 2021
Recommended by customer in BS22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from small 3 bed roomed house to larger 3 bed roomed house. Included a huge amount of garage stuff which had to go into a smaller garage, which was achieved remarkably easily.
 
Cost: £1200
 

"The whole process was pain and stress free. The team who did the move were quick efficient and careful and very polite and friendly. The exchange of keys was very late in the day and the team never complained and worked flat out to get us in, whilst making sure that everything was put in the rooms we wanted. There was no damage to anything (buildings or possessions).
I could not think of anything more that could have been done to make things any better."
 
 
Team:
I wish I knew as they deserve every praise for their efforts.
 
 
 


Review 19 Jan 2021
Recommended by customer in BS41
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from the Bristol area to East Yorkshire in quite a complex move which took 4 days! First day was packing, then second day loading (most of our stuff), third day was full move and travel to Yorkshire, unload some stuff so we could sleep in the house, final day was unloading the rest. We had a lots of plants in pots that needed moving and hundreds of books, all moved carefully and survived the journey well.
 
Cost: £3500
 

"Our move went very smoothly. The removers from Yeates were professional, courteous, friendly and accommodating throughout. The two main removers, Scott and Alex were just brilliant, nothing was too much trouble. They packed and moved things carefully and efficiently. After a long drive to Yorkshire they kept working until they had unloaded enough furniture for us to stay in the house overnight. The next day they turned up smiling and ready to unload the rest of the furniture and stuff. This included us frequently changing our minds about where things were meant to go. Nothing was too much trouble for them, they moved things around, carried boxes and furniture down to the garden room and worked tirelessly throughout.

They truly helped to make the whole moving process much less stressful for us and we can’t thank them and Yeates as a whole enough for the way in which you have helped to make our move happen.

"
 
 
Team:
Scott, Alex
 
 
 


Review 15 Jan 2021
Recommended by customer in BS21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service .. very helpful from start to finish .. would fully recommend.. very professional.. great thanks in making the transition hassle free"
 
 
Team:
Scott
 
 
 


Review 30 Dec 2020
Recommended by customer in BS21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a family home of 21 years to a new build. Removal day was the week before Christmas and the weather was awful, raining and very windy.

"James and his team were very professional,helpful and courteous. From first contact until last item placed into our new home the removal team were amazing on a very wet and windy day. Every item of furniture was protected and handled with care. We would highly recommend using this removal company and would not hesitate to use them again."
 
 
Team:
Alex, Oli and Dan.
 
 
 


Review 22 Dec 2020
Recommended by customer in BS20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a standard 4 bed detached into a bungalow. This involved a steep path and steps to the new property.
 
Cost: £1400
 

"The guys did an awesome job. They were quick, clean, humourous and very accommodating. The amount of lifting they had to do was immense but didnt bother them in the slightest!

Worth every penny. Highly recommend. Nothing phases them. Polite guys and nothing was too much trouble. They worked so hard and I was really happy with the service I received."
 
 
Team:
Sam (and Team)
 
 
 


Review 21 Dec 2020
Recommended by customer in BS21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from two bed flat to three bed house
 
Cost: £900
 

"Moving can be a hugely stressful experience but from booking to the move day itself Yeates’ whole team made it simple, efficient, low stress and were polite and helpful all at the same time. I would thoroughly recommend them."
 
 
Team:
James, Adam, Wendie, Scott and the rest of the team
 
 
 


Review 17 Dec 2020
Recommended by customer in BS40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The lads were brilliant polite and worked very hard, we have used Yates 3 times now and would recommend them to everyone"
 
 
Team:
Alan and his crew
 
 
 

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