D Sully & Son Ltd

15-17 Clyston Street
London

SW8 4TT

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
183 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 183 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I found Sully and Son through Google and Gary came to my property to provide a quote and explain the service they provided. I was provided with a full quote and necessary paperwork at the end of that ...."   more
 
" Gary and Sullys were excellent prior to the move and on the day of the move. This is the second time I've moved with Sullys and I cannot recommend them more highly. Excellent service."   more
 
" Fantastic service. George and Les were extremely punctual, efficient and polite. I wouldn't hesitate to recommend Sully and Sons LTD for domestic removals."   more
 
" A flexible, reliable and cost efficient service. The removal men were friendly, courteous and resourceful, trying their hardest to get some big furniture down some steep narrow stairs. I canít thank t...."   more
 
About Us


Probably south London's oldest removal company. Owned and run by Gary Wheadon as a family run business since 1990.
The company has various sized vehicles to undertake full household, office or commercial removals to single items.
Containerised storage, still the best and cheapest way to store your goods.
We also sell packing materials to the public and are probably the cheapest in Lambeth.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 92%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 75%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 74%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 4
arrived 10
belongings 7
big 5
bit 5
boxes 7
Brilliant 9
care 14
chaps 4
clear 4
courteous 4
definitely 9
didnt 4
easy 14
efficient 36
Excellent 37
fantastic 14
friendly 38
furniture 9
Gary 17
George 14
good 21
great 24
guys 11
happy 18
hard 16
helpful 19
highly 12
packed 8
packing 12
pleased 8
polite 12
process 8
professional 24
quick 9
quickly 9
quote 12
really 20
recommend 38
service 61
smoothly 9
storage 8
stress 8
stressful 13
Sully 16
Sullys 20
team 34
Thank 14
thanks 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 24 Apr 2019
Recommended by customer in RG10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 2 bed flat to a house.
 
Cost: £1400
 

"I found Sully and Son through Google and Gary came to my property to provide a quote and explain the service they provided. I was provided with a full quote and necessary paperwork at the end of that day.

Everything was explained and confirmed over email when I booked the packers and movers in and then from there on it all went very smoothly and easily. The team came and packed us all up with no issues at all and again explained how they would do it and what I needed to do. On moving day the team arrived promptly in the morning and started getting on with loading it all.

At the other end, everything was moved in to the correct rooms quickly and efficiently.

All in all, a really good experience, friendly and reliable team and got the job done."
 
 
Team:
Gary, Tom and George.
 
 
   Business Reply:

Hi Katie
Many thanks for the review and the kind words contained, I have passed them on to the guys.
Kind regards
Gary
 


Review 7 Jan 2019
Recommended by customer in SE10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from two bedroom house to four bedroom house in the same neighbourhood. Packing done by the customer, removals by Sullys.

"Gary and Sullys were excellent prior to the move and on the day of the move. This is the second time I've moved with Sullys and I cannot recommend them more highly. Excellent service."
 
 
Team:
Gary
 
 
   Business Reply:

Hi Martin
Many thanks for your feedback and I have passed your kind comments on to the guys.
Kind regards
Gary
 


Review 7 Jan 2019
Recommended by customer in BA2

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic move from London to Bath

"Fantastic service. George and Les were extremely punctual, efficient and polite. I wouldn't hesitate to recommend Sully and Sons LTD for domestic removals."
 
 
Team:
George and Les
 
 
 


Review 24 Sep 2018
Recommended by customer in SW19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a Victorian house with a loft extension with the narrowest of stair treads and a turn with lowered head room in the second flight. We did our own packing and Sullys did the moving.
 
Cost: £1080
 

"A flexible, reliable and cost efficient service. The removal men were friendly, courteous and resourceful, trying their hardest to get some big furniture down some steep narrow stairs. I canít thank the guys enough"
 
 
 
 


Review 14 Aug 2018
Recommended by customer in 5651
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from the UK to the Netherlands.

"Move went very smoothly, everyone turned up on time and were extremely efficient, my goods were delivered to my home in the Netherlands by a different Company who were also very professional, Communication between the two companies was very good. One of my sofas was extremely heavy and a bit complicated to reassemble however the guys did a great job, nothing was too much trouble, would highly recommend them."
 
 
 
 


Review 3 Aug 2018
Recommended by customer in SE21
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several items of large furniture, and some boxes of books, from first floor to off-site storage.
 
Cost: £744
 

"Fantastic start (also using the firm for ongoing storage, and then return of the items) to using the service; friendly, punctual, professional people. Thanks for everything thus far!"
 
 
 
 


Review 31 Jul 2018
Recommended by customer in SW9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 1 bedroom flat to a 2 bedroom terraced house, with a brief stop in storage inbetween. Sullys provided all the moving materials, and packed the kitchen themselves.
 
Cost: £1500
 

"Sully's handled our move from a 1 bedroom flat to a 2 bedroom terraced house (with a brief stop in storage inbetween). Sullys provided all the moving materials, and we asked them to handle the packing of the kitchen.

All members of the team - from booking to on-the-day carrying - were great. Quick response time, excellent detail on costs and times, and very hard workers. George and his team took a lot of care with our items, and everything made it to the new house in perfect condition. They made a stressful time a lot easier to cope with and we whole-heartedly recommend them to anyone looking for a moving company."
 
 
Team:
Gary, George
 
 
 


Review 28 Jul 2018
Recommended by customer in SE12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bedroom house to a 4 bedroom house 150 miles away.
 
Cost: £1400
 

"Excellent from start to finish - great customer service when booking and arranging the move, house visit arranged and good value quote made, early drop off of packing materials at a convenient time, friendly staff, punctual, very hard working, I could go on! Really pleased."
 
 
Team:
George & Les
 
 
 


Review 25 Jul 2018
Recommended by customer in SE6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a 2 bed flat on the first floor of a purpose built block with no lift in West Norwood, moving to a 2 bed flat on the seventh floor of a purpose built block with a lift in Catford.
 
Cost: £900
 

"Sullys was recommended to us by my wifeís Sister who had a positive experience using the company. They were easy to contact by phone and Gary came to visit our property and take an itinerary the same day.

Our quote was with us within the timeframe given and we were happy with the price. Gary provided us with a package of small and large boxes and packing tape, this was included in the price.

On the day of the move a team of 4 arrived on time and dressed in uniform,
They were all very friendly and professional.

Iím amazed at how quickly they moved all of our belongings in to the lorry and they took great care in doing so. Our king size bed was dismantled by the team (also included in the price) and our mattress was placed inside a protective cover.

They kept us informed throughout the whole process and couldnít do enough to make our day as stress free as possible.

At the new property they arrived on time and got straight to work. Each box was marked with what room it was going to and nothing was mixed up. All our big furniture was moved on a trolled to ensure nothing was damaged and our bed was reassembled in the position we wanted it.

As a bit of a control freak I kept trying to help but they insisted I just enjoyed the sunshine and let them do it all.

We were in within no time at all and it was really easy, itís the best decision weíve ever made! Despite the late June heat (during a heatwave) they worked so hard and maintained their professionalism throughout.

I would 100% recommend Sullys as a removals company and we will certainly use them again in the future."
 
 
Team:
Gary, George, Alan and Les
 
 
 


Review 24 Jul 2018
Recommended by customer in SE21
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One bed flat to one bed flat
 
Cost: £400
 

"Extremely friendly, helpful and efficient. I would highly recommend them and will use them again in future."
 
 
 
 


Review 2 Jul 2018
Recommended by customer in SE11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A small move across London

"Very pleased with the whole experience. Gary was efficient and friendly and everything went smoothly. The drivers were also professional and gelpful"
 
 
 
 


Review 27 Apr 2018
Recommended by customer in BN7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 1 one bed flat (2nd floor), on a red route to a 3 bed house about 50 miles away.
 
Cost: £2200
 

"All went very smoothly and to plan. I appreciated the friendliness, professionalism and patience of all the team."
 
 
 
 


Review 11 Mar 2018
Recommended by customer in w24d
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
The movers were extremely efficient and fast.

"The movers were extremely efficient and fast. They were detail oriented and packed everything in a methodical and organized fashion. Moreover, they took care of all items, not just the delicate ones and packed everything in a perfect manner. They were very kind and a pleasure to work with!
Made the moving experience a pleasure."
 
 
Team:
Gary, George and two other Guys but I missed their names.
 
 
 


Review 4 Mar 2018
Recommended by customer in CR8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from one 3 bed house to another
 
Cost: £840
 

"Very good service from start to finish. Spoke with Gary and he popped round to provide a quote and run through the move particulars. Provided full quotation that evening and was able to book the move next day.
Agreed service required and delivered all the boxes and packaging I needed for the move.
Move day arrived and team of 3 with a lorry arrived to clear the house. The chaps made light work of the removals and soon had the lorry loaded and proceeded to the new house.
After a short wait for completion confirmation they unloaded the lorry and moved our worldly goods to the house and placed them in the correct rooms. Again this was all done swiftly and efficiently leaving my wife and I to have a look around the new house.
The 3 chaps who did the move were excellent. They were polite, tidy and very helpful making the move as simple as possible for us. I cant thank them enough for all their help.
I would happily recommend D Sully & Son to anyone moving house and have now used them twice (both times excellent).

"
 
 
Team:
apologies but the names escape me.
 
 
 


Review 21 Jan 2018
Recommended by customer in Se5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The Sully team were great. Arrived on time, flexible and helpful, and all went very smoothly. They were thoughtful and considerate in how they handled our furniture, dismantled and put things back together quickly and well. I would have no hesitation in recommending them and would definitely use them again."
 
 
 
 


Review 19 Jan 2018
Recommended by customer in SE6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moved us from a one bedroom flat into a two bedroom flat, we had a piano which was probably the trickiest item.
 
Cost: £1008
 

"This was my 3rd time of using Sully's and i keep coming back because their professionalism and clarity of service, friendly and polite guys and excellent service delivery has never let me down.

some of the above was not explained to me possibly because i had used the guys before, very recently so it wasnt really a big deal for me to not have the re explained again."
 
 
Team:
george and others, fantastic work, great guys, very helpful, friendly and polite, cannot say a bad word about them
 
 
 


Review 3 Jan 2018
Recommended by customer in BR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a two story, two bed, end of terrace house with loft to a house approx. 5 miles away. Move included packing of all household items, including bringing items down from the loft, and a few garden pieces.
 
Cost: £1512
 

"I had a removal firm provisionally agree to the move, but exchange took longer than expected; by the time I went to book they were full.

I found Sully's on the BAR website and spoke to Gary on the Friday we exchanged. He visited our house the following Monday - going out of his way before work to do so - and sent me the quote by 9:30AM.

We proceeded, and George, Les and Alan arrived on Wednesday to pack. They were extremely pleasant, working non-stop to get everything packed - took about 3 hours which was very quick considering the amount of stuff we had in the loft.

They moved us on the Friday (one week after our initial call). They didn't rush us at all while we were waiting for completion / the keys - and made the day, which could have been very stressful, very easy.

A few weeks after, when I'd unpacked most of the boxes, they came and collected them, rather than us having to recycle them, which would have been a pain.

Total professionals, excellent at their craft, I'd hire them again in an instant, and can't recommend them strongly enough.

Thanks George, Les, Alan for your hard work packing and moving and Tom and Gary for unloading - fantastic guys!"
 
 
Team:
George, Les, Alan, Tom, Gary.
 
 
 


Review 12 Dec 2017
Recommended by customer in SE19
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 5 bed house from Streatham to Crystal Palace. Packing materials supplied but did not take up packing service. We did not take all beds and furniture as we got rid of 2 bedrooms worth prior to move. Move was Tuesday 5th December.
 
Cost: £1440
 

"We were very pleased with the level of service provided by Sully's. They are an established firm who appear very experienced and they provided a very professional service.

They were not the cheapest quote we received but in speaking to Gary (I think the owner who actually came on the job!) I was reassured that they knew exactly what was required when he arrived for the site survey.

I was further re-assured by their association with BAR (British Association of Removers) and the clear guidance provided with the quote and the BAR information and guarantees.

On the day we had 5 experienced chaps (including Gary the boss) and it went very smoothly. The guys took good care of all our furniture and belongings and worked at a quick pace. There was a bit of a delay getting into the new property but the team were very patient and preparing for move in.

The move in was very speedy and they managed to get a big sofa in through a first floor window in less than 10 minutes because the stairway access and lounge doorway was too narrow. This was particularly impressive.

Overall the team were fantastic, good natured and funny which really helps on what can be a very stressful day.

Highly recommended.

Used packing materials picked up within an hour notifying."
 
 
Team:
Gary Wheadon, George, cant remember the others sorry!
 
 
 


Review 22 Oct 2017
Recommended by customer in SM4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from Zone 2 London second floor flat to a house in Surrey. Lots of large and heavy and oak furniture. All the team were very thorough and polite and just got on with the job without complaint.
 
Cost: £1200
 

"From quote day to move day customer service was very good. I had a lot of heavy large furniture to be moved from second floor flat without a lift. The team that arrived on the day were friendly and thorough. Prompt arrival and just got on with the job without any complaints. Very happy indeed despite I having to reschedule three times. Only thing I would like to remind people is that they should be conscious of the high postponement fees."
 
 
 
 


Review 9 Oct 2017
Recommended by customer in SW1V
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat 3 16 Lupus St

"Great service, would highly recommend!"
 
 
Team:
Gary
 
 
 

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