Riggalls Removals

Where reputations count.

Woodlands, Mawthorpe
Alford
Lincolnshire
LN13 9LU

Removers - Removals Companies

www.riggallsremovals.co.uk

Email This Business

Tel 01507 462 336

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
1019 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 1019 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" * I have not yet received my final invoice. More to storage was arrived �450 to my best recollection. Excellent for both the house move and storage. Very professional, polite stall and I felt very co...." more

" The team were very friendly very helpful and liked a good laugh." more

" Wish my solicitors who handled the move had been as helpful and efficient as Riggalls team. The actual move itself was alone in a friendly yet professional manner, removing all the worry and stress f...." more

" Very pleased and satisfied." more

About Us
Information provided by the business
Legal Name: Riggalls Removals.

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Review 2 Dec 2021 Recommended by customer in LN10 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two Moves
1) From Horncastle to Woodhall Spa (House move) 31, accommodation road
2) From 38, Albany Road, Woodhall Spa (storage)

Cost: £1440

"* I have not yet received my final invoice. More to storage was arrived �450 to my best recollection.
Excellent for both the house move and storage. Very professional, polite stall and I felt very confident using this company for my/our moves. I would certainly recommend them to my friends. Thank you.
"

REPORT THIS REVIEW

Review 16 Nov 2021 Recommended by customer in PE25 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

It was challenges as we only moved six door's from our old place so most things was carried with care.

Cost: £696

"The team were very friendly very helpful and liked a good laugh."

Team:
Ricky Chuck

REPORT THIS REVIEW

Review 13 Nov 2021 Recommended by customer in LN12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A move of nearly 100 miles, including a classic 1960s sports car

"Wish my solicitors who handled the move had been as helpful and efficient as Riggalls team.
The actual move itself was alone in a friendly yet professional manner, removing all the worry and stress from the process."

Team:
William Nat Kevin

REPORT THIS REVIEW

Review 24 Oct 2021 Recommended by customer in LE11 My Age: 60 - 69 My level of experience of similar services: Beginner I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £3839

Team:
Willliam Kevin Nathaniel

REPORT THIS REVIEW

Review 11 Oct 2021 Recommended by customer in LN11 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Everything packed, taken and stored, then delivered - very efficiently.

Cost: £3929

"Very pleased and satisfied."

Team:
Ricky Richard

REPORT THIS REVIEW

Review 8 Oct 2021 Recommended by customer in PE20 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Visit at old house to see amount of furniture etc.
Info gathered about locality of new house
Early arrival time-prompt
Supply extra van supplied wardrobe boxes

"Great guys - friendly efficient/prompt/flexible nothing too much trouble great work getting lorry on to both driveways provided us with extra van when first one was full. Solved problems by going over flat roof.
No damage to anything, reliable, easy to get hold of.
"

Team:
Will Kev Nat Mr Rigall

REPORT THIS REVIEW

Review 8 Oct 2021 Recommended by customer in DL8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal of heavy part-loads from two properties in one county to one property in another county.

Cost: £1392

"Clean, pleasant, polite, punctual, kept us informed kept to appointments, and were courteous throughout.
Both William and Nat were exemplary throughout and telephone/email contact from the company was efficient and polite.
"

Team:
William Nat

REPORT THIS REVIEW

Review 14 Sep 2021 Recommended by customer My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"From start to finish the whole team were fantastic and made the whole moving process much less stressful. The lads were very helpful and could not do enough for me I would not hesitate to recommend them to anyone."

Team:
Ricky Nat

REPORT THIS REVIEW

Review 30 Aug 2021 Recommended by customer in NG11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was at my wits end until the day of the move when the two best removal men in the business came and just did their job in an exceptional way

Cost: £1200

"Rick and Ricky were two amazing people they put me at ease from the get-go did their job with the utmost respect and efficiency."

Team:
Ricky Chuck

REPORT THIS REVIEW

Review 6 Jul 2021 Recommended by customer in LN11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three days of collection and three of delivery back due to the amount of machinery etc in our outdoor sheds.

Cost: £5174

"The two guys from Riggalls are heroes in our book. They went above and beyond to help us - as did Judy Riggalls - trying to arrange a move for us during unprecedented demand due to the stamp duty holiday ending.
We can't praise the company highly enough.

"

Team:
Dean Colin

REPORT THIS REVIEW

Review 20 May 2021 Recommended by customer in LN8 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Furniture collected and put in storage. Then delivered to new address.

Cost: £1198

"Excellent staff in office and when doing both collection and redelivery."

Team:
William Nat Kevin

REPORT THIS REVIEW

Review 7 May 2021 Recommended by customer in SY21 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Lincolnshire to Wales. Three days but six days because of bank holiday in the middle.

Cost: £3300

"Once moved started it was very efficient. Had difficulty beforehand getting boxed to pack ended up going to depot for them."

Team:
Willlam Nat Kevin

REPORT THIS REVIEW

Review 22 Apr 2021 Recommended by customer in YO8 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was carried out in a very professional way, they were polite, friendly, and efficient.

"A great family company who listen and go the extra mile to help."

Team:
Dean Colin

REPORT THIS REVIEW

Review 22 Mar 2021 Recommended by customer in LN10 I'm: Female My level of experience of similar services: Below Average business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My partner is an amputee and wheelchair dependant. I am very arthritic and movement is limited. The lads couldn't do enough for us.

Cost: £720

"An excellent job. A fair price. We will not be moving again! but if we are I would use them again."

Team:
Mark Kevi

REPORT THIS REVIEW

Review 5 Mar 2021 Recommended by customer in LN9 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from large 4 bedroomed property (house). Possessions in storage with the company for 3 months. Moved to small 2 bedroom bungalow.

Cost: £2475

"Excellent service.
The removal men - the same for both moves were brilliant!"

Team:
Ricky Chuck

REPORT THIS REVIEW

Review 28 Feb 2021 Recommended by customer in PE24 My Age: 70 + My level of experience of similar services: Average I have known this business: Under 1 year business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The two removal men were polite and adhered to current Covid guidelines."

Team:
Dean Colin

REPORT THIS REVIEW

Review 25 Feb 2021 Recommended by customer in LN8 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very straightforward with no issues.

Cost: £822

"This is the second time we have used this company. Very happy with how the day went with a great crew. Taking good care of us."

Team:
Mark Kevin

REPORT THIS REVIEW

Review 22 Feb 2021 Recommended by customer in G62 My Age: 70 + My level of experience of similar services: Average I have known this business: 1 - 5 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Lincolnshire to Scotland during pandemic lockdown and coldest weather for 10 years.

Cost: £4412

"Very flexible and considerate. Friendly and easy to deal with at all levels of business."

Team:
Ricky Chu

REPORT THIS REVIEW

Review 22 Feb 2021 Recommended by customer in VE23 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved locally but moved from a house up a steep drive to a first floor flat (was a lot of hard work to them)

Cost: £1700

"Very good value. Excellent service and packing done very well."

Team:
Mark Kevi

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in LN12 My Age: 70 + My level of experience of similar services: Below Average I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move within Mablethorpe.

Cost: £780

"Extremely cheerful and helpful staff nothing was too much for them."

REPORT THIS REVIEW

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