Riggalls Removals

Where reputations count.

Woodlands, Mawthorpe
Alford
Lincolnshire
LN13 9LU

Removers - Removals Companies

www.riggallsremovals.co.uk

Email This Business

Tel 01507 462 336

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
1009 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 1009 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Excellent staff in office and when doing both collection and redelivery." more

" Once moved started it was very efficient. Had difficulty beforehand getting boxed to pack ended up going to depot for them." more

" A great family company who listen and go the extra mile to help." more

" An excellent job. A fair price. We will not be moving again! but if we are I would use them again." more

About Us
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Legal Name: Riggalls Removals.

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Review 20 May 2021 Recommended by customer in LN8 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Furniture collected and put in storage. Then delivered to new address.

Cost: £1198

"Excellent staff in office and when doing both collection and redelivery."

Team:
William Nat Kevin

REPORT THIS REVIEW

Review 7 May 2021 Recommended by customer in SY21 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Lincolnshire to Wales. Three days but six days because of bank holiday in the middle.

Cost: £3300

"Once moved started it was very efficient. Had difficulty beforehand getting boxed to pack ended up going to depot for them."

Team:
Willlam Nat Kevin

REPORT THIS REVIEW

Review 22 Apr 2021 Recommended by customer in YO8 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was carried out in a very professional way, they were polite, friendly, and efficient.

"A great family company who listen and go the extra mile to help."

Team:
Dean Colin

REPORT THIS REVIEW

Review 22 Mar 2021 Recommended by customer in LN10 I'm: Female My level of experience of similar services: Below Average business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My partner is an amputee and wheelchair dependant. I am very arthritic and movement is limited. The lads couldn't do enough for us.

Cost: £720

"An excellent job. A fair price. We will not be moving again! but if we are I would use them again."

Team:
Mark Kevi

REPORT THIS REVIEW

Review 5 Mar 2021 Recommended by customer in LN9 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from large 4 bedroomed property (house). Possessions in storage with the company for 3 months. Moved to small 2 bedroom bungalow.

Cost: £2475

"Excellent service.
The removal men - the same for both moves were brilliant!"

Team:
Ricky Chuck

REPORT THIS REVIEW

Review 28 Feb 2021 Recommended by customer in PE24 My Age: 70 + My level of experience of similar services: Average I have known this business: Under 1 year business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The two removal men were polite and adhered to current Covid guidelines."

Team:
Dean Colin

REPORT THIS REVIEW

Review 25 Feb 2021 Recommended by customer in LN8 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very straightforward with no issues.

Cost: £822

"This is the second time we have used this company. Very happy with how the day went with a great crew. Taking good care of us."

Team:
Mark Kevin

REPORT THIS REVIEW

Review 22 Feb 2021 Recommended by customer in G62 My Age: 70 + My level of experience of similar services: Average I have known this business: 1 - 5 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Lincolnshire to Scotland during pandemic lockdown and coldest weather for 10 years.

Cost: £4412

"Very flexible and considerate. Friendly and easy to deal with at all levels of business."

Team:
Ricky Chu

REPORT THIS REVIEW

Review 22 Feb 2021 Recommended by customer in VE23 business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved locally but moved from a house up a steep drive to a first floor flat (was a lot of hard work to them)

Cost: £1700

"Very good value. Excellent service and packing done very well."

Team:
Mark Kevi

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in LN12 My Age: 70 + My level of experience of similar services: Below Average I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move within Mablethorpe.

Cost: £780

"Extremely cheerful and helpful staff nothing was too much for them."

REPORT THIS REVIEW

Review 23 Mar 2020 Recommended by customer in TA4 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: 1 - 5 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Lincolnshire to Somerset

"From initial enquiry to delivering us to Somerset, Riggalls have been outstanding in every aspect. Courteous, friendly, efficient and easy to deal with. They made a long distance move a pleasant experience and not the trauma it could have been. There are not enough words of praise to express the gratitude."

Team:
Ricky Chu

REPORT THIS REVIEW

Review 17 Mar 2020 Recommended by customer in PE20 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

The men are hardworking careful, helpful and polite they were good to us and the dog. The whole hard experience was made believe bt them even watching them bringing wardrobes down

Cost: £756

"I would choose Riggalls if we ever moved again what a professional company"

Team:
Chuck Ricky Co

REPORT THIS REVIEW

Review 10 Mar 2020 Recommended by customer My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Went well

Cost: £588

"Very polite and helpful staff made the move a lot easier."

Team:
Ricky Kevin Nat

REPORT THIS REVIEW

Review 6 Mar 2020 Recommended by customer in LN11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move local in louth. All straight forward.

Cost: £516

"Good service, politely friendly, respectful and efficient."

Team:
William Nat

REPORT THIS REVIEW

Review 25 Feb 2020 Recommended by customer in LN12 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Am disabled, moving a significant distance and needed my goods to be held while I recovered from drive to new town. Dormer bungalow to standard bungalow

Cost: £600

"Excellent and thoughtful service. Would recommend."

Team:
Will Colin

REPORT THIS REVIEW

Review 22 Feb 2020 Recommended by customer in PE22 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Only moved 3/4 mile all just straight forward

Cost: £684

"This company gave good service and helpful in every way"

Team:
William Richard Kevin

REPORT THIS REVIEW

Review 19 Feb 2020 Recommended by customer in LN5 My Age: 70 + My level of experience of similar services: Average I have known this business: Under 1 year business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Cost: £1308

Team:
William Chuck Mark Dean

REPORT THIS REVIEW

Review 8 Feb 2020 Recommended by customer in LN9 My Age: 70 + My level of experience of similar services: Below Average I have known this business: Over 10 years business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved to a 1st floor flat thought there would be problem with the but they were strict fully moved and put in place.

Cost: £624

"I was extremely pleased with the way the move was handled. "

Team:
Kevin Col

REPORT THIS REVIEW

Review 29 Jan 2020 Recommended by customer in PL21 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very competent and polite.

Cost: £13800

Team:
Ricky Ke

REPORT THIS REVIEW

Review 23 Jan 2020 Recommended by customer in PE24 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Riggalls Removals https://www.referenceline.com/removers_removals_companies-in-alford-riggallsremovals-20538

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All handled extremely well. Very pleased with service provided.

Cost: £1100

"Very amiable and helpful company. Everything was as promised would recommend to anyone.
Glad we could use a local company."

Team:
Mark Ricky Chu

REPORT THIS REVIEW

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