White & Co Plc

International House, Unit 4, St James Business Park
Knaresborough
North Yorkshire
HG5 8PJ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
93% recommended   Rating White & Co Plc 9.1/100
323 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.1 /10 Overall Rating 9.1/10
Based on 323 reviews since 2009
 
 
 
Sales & Support 9.2/10 Sales & Support Rating 9.2
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 8.8/10 Packing & Handling Rating 8.8
The firm took care in packing and handling our property
 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed
 
Service 9.3/10 Service Rating 9.3
The staff were presentable punctual and polite
 
Value 8.9/10 Value Rating 8.9
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Excellent service thanks a million"   more
 
" All very good. Everything got packed up and delivered, nothing got broken or damaged in the process. The guys were polite, efficient, got on with the job without looking for constant brews! What...."   more
 
" Excellent service, quick structured and stress free. Polite and respectful staff who worked hard to ensure it was a positive experience. I would highly recommend"   more
 
" The company are highly efficient in their procedures; the surveyor coming out very soon after our initial contact. The admin team were very quick and efficient with all paperwork and were at the end o...."   more
 
 
About Us
     
Customer Reviews
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Review 18 Dec 2019
Recommended by customer in HR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service thanks a million"
 
 
 
 

Review 28 Jul 2019
Recommended by customer in BD24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straightforward move 1 mile across town. Small items pre-packed by customer. Load in morning, unload in afternoon. 3-man team.
 
Cost: £715
 

"All very good. Everything got packed up and delivered, nothing got broken or damaged in the process.

The guys were polite, efficient, got on with the job without looking for constant brews!

What else can I say?
"
 
 
Team:
Mark
 
 
 

Review 29 Jun 2019
Recommended by customer in HG3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard 3 bedroom move into a 4 bed detached house.
 
Cost: £888
 

"Excellent service, quick structured and stress free. Polite and respectful staff who worked hard to ensure it was a positive experience. I would highly recommend"
 
 
 
 

Review 21 Jun 2019
Recommended by customer in HD9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
White''s & Co carried out a complete move for myself and my partner, from Yorkshire to Lincolnshire, including packing, removal and unpacking. It was a move from a three story house with a lot of belongings, so was hard work for the men on the ground. The access to the house was limited and difficult which meant we could only have a small removals lorry, when that proved to be too small for the move the company were quickly on the job with a plan b, which worked well. even though it meant one of the men not getting their day off! As I am ex forces I have known the company over the years with frequent removals and always found them to be efficient, caring and professional. providing a good service. What I didn''t know until this move was how competitively priced they are
 
Cost: £1700
 

"The company are highly efficient in their procedures; the surveyor coming out very soon after our initial contact. The admin team were very quick and efficient with all paperwork and were at the end of the phone, always happy to receive phone calls, answer even the simplest questions and offer guidance on our move. The costs were very competitive which was the main reason we chose them.

The packing, removal and unpacking teams were all very efficient, polite, cheerful - even when exhausted and most importantly, careful with our belongings. I have to give a mention to Dean, who as well as being very cute, was a good team leader/worker. So a big thanks to all the lads!"
 
 
Team:
Dean and the men were tops!
 
 
 

Review 14 Jun 2019
Recommended by customer in S75
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to house. Excellent move Very capable staff Very pleased
 
Cost: £700
 

"I carried out this same survey a week or so ago"
 
 
 
 

Review 1 Jun 2019
Recommended by customer in S75
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from North Yorkshire to South Yorkshire
 
Cost: £700
 

"My wife and I used Whites for the first time in 2012 we found the cost reasonable,friendly and professional.
We have had reason to move a number of times since and have stayed with Whites, we have never been disappointed.
Our next move will be in October to Jersey and we have confirmed with Whites that we would like to use their services."
 
 
Team:
Carnt remember their names
 
 
 

Review 27 Apr 2019
Recommended by customer in WR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a move from goods in storage to a new home, plus a move from a flat to the same new home, done over 2 days, so,quite logistically challenging for ourselves and also the removal firm, although it was all done extremely well by them both at the office and also by the removal staff

"We have used the company previously and were pleased with the service then so we were very happy to use them again. We originally had everything packed up for storage at the end of November last year which was done extremely well by the crew. As we were moving from the north of England to the Midlands, we asked for our belongings to be stored in Telford for ease of access if required and this was done. Earlier this month, we had our final move to our new home and also a removal from a flat nearby.

The office staff are always helpful and polite and let you know what's going on. They went our of their way to move us on the date we requested, even though we had to change it a couple of times due to the legal process taking a long time. On the day come move, the crew arrived and took over organising everything. They were great, really efficient and careful,with our furniture. They arrived promptly the following day to do the flat and the removal at the new house again went without incident and they were quick and efficient."
 
 
Team:
Mark, Martin
 
 
 

Review 1 Mar 2019
Recommended by customer in HG3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move sofa from ground floor to second floor - up narrow staircase with turns
 
Cost: £50
 

"Excellent quick job - quite challenging but skillfully carried out without fuss. Very professional."
 
 
 
 

Review 28 Feb 2019
Recommended by customer in EH42
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complex move of home and office contents from York area to southern Scotland, spread over 3 days in all.
 
Cost: £2400
 

"We got three quotes for this move which we knew would be complex as it involved house contents, business effects (including huge numbers of books and files as well as office equipment) together with a considerable collection of wine. We got them to pack glassware and crockery items but packed everything else ourselves.

Whites came out slightly cheaper than one other company and considerably cheaper than the third company we considered - though we were looking for the best service, rather than necessarily the cheapest price. We had a recommendation from friends who had done a move with Whites between fairly similar locations, but the main reason we chose Whites was (a) they were willing to provide specialist boxes with dividers for the wine and (b) they were happy for us to leave quite a few items in our loft (given that it was properly floored and lit) rather than having to get it all down beforehand.

I think their estimator may have slightly under-estimated the time and total weight of carrying so many boxes of books and files but Ian and Jim and Tony were all incredibly committed to the task and got through both the loading and unloading on the relevant days. One item was damaged during unloading but fortunately it was nothing important, but for such a large move I had expected more mishaps.

Note to others: when the staff are working a full day with you, don't just make them tea - get them some lunch (even it is just a sandwich from the supermarket when your kitchen is packed up) - it seems to be really appreciated!



"
 
 
Team:
Ian, Jim, Tony
 
 
 

Review 22 Feb 2019
Recommended by customer in DL14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Booked White & Co PLC to complete my house removals. Only wanted a simple collect, transport and deliver as did all the packing ourselves which helps keep cost down. After getting multiple quotes, managed to negotiate a good price as they were my preferred company to use, due to previous experience. Office and booking system was swift and professional. The removals was actually completed ahead of originally planned which was great for us. Would recommend them to anyone.
 
Cost: £600
 

"A thoroughly professional and courteous process from start to finish. Have marked them down slightly for handling as there were 2 broken items identified during unpacking. Not sure though if this was through handling or poor packing on our part. Items were not expensive so no real concern. Have also marked them down slightly for staff as he to the fact that the crew that we got, did some whinging about the weight of some of the boxes which weren't that heavy and was easily manageable by 2 persons. Previous crews have really knuckled down and got on with it with no complaints. But as mentioned on the whole really pleased with everything and it definitely beats having to do it myself."
 
 
Team:
Not known
 
 
 

Review 5 Feb 2019
Recommended by customer in HG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move of about 250 yards up the road, which involved the same amount of work, if it was miles.
 
Cost: £888
 

"White and Company's, Kanresborough Branch could not be faulted throughout the whole move. Very pleased.

The fact that this moves completion dates came and went (beyond our control, the Chain!) spread over five months, is a testimony to the patience of James Business Park.

Finally on the day, Martin, very pleasant and professional and his team did a great job spread over the two days of the move.
"
 
 
 
 

Review 31 Jan 2019
Recommended by customer in YO8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved possessions from Belgium to Yorkshire with an 8 month storage in between collection and delivery. A difficult collection due to the van being unable to get to the house, but the advice from White''s to have shuttle vehicle paid off and with the professional staff sent, all went very well on collection day.
 
Cost: £3600
 

"Simple, straightforward to deal with and always professional. Willing to listen to special requests and accommodate wherever possible."
 
 
Team:
Edward Wilkinson, Tony Wilkinson, Andrew Boreham
 
 
 

Review 28 Jan 2019
Recommended by customer in WF7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from one house to another
 
Cost: £650
 

"The service was received from the start was excellent. The men that moved us in the day were amazing. They were polite, efficient and worth every penny. I cannot thank them enough. There was no stress and they just made everything run so smoothly. Thank you all"
 
 
Team:
Dean and Adam
 
 
 

Review 24 Jan 2019
Recommended by customer in HG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out of address and placed furniture etc into storage for 2 weeks, before moving into new address. All aspects of move very good.

"all aspects of move including storage were very good. All workers were polite and completed the job to a high standard. No complaints at all."
 
 
Team:
Tony, Mark
 
 
 

Review 17 Jan 2019
Recommended by customer in DD9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 2/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Hi There
Both Andy and Simon were so helpful and very good with our requirements and answered all our questions and took a lot of stress away from my wife and I. We ended up helping the guys to pack items although we had paid for this to be done.

I would like to point out there was a lack of communication from the Knarsborough Office.

The Two guys turned up with Very large tractor unit and trailer where a large box wagon would have been better. I did discus with Andy regarding the delivery at Edzell as the trailer was far too large. Andy sorted this out I was not until I phoned the office late on Tuesday that they the informed me that a van would meet Andy in Edzell to do a transfer.
Regards
Stuart Francis"
 
 
Team:
Andy and Simon
 
 
 

Review 20 Dec 2018
Recommended by customer in HG3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move from a small bungalow to a small farm was rather challenging. Access to the farm was very tight via a farm track. The driver was amazing and manouvered his truck with terrific expertise.
 
Cost: £600
 

"I cannot rate white and co high enough. I would recommend them to anyone.All the staff we had contact with were superb, helpful and professional. With regard to the gentlemen who did all the lifting and carrying nothing was too much trouble. My wife and I were very happy with the entire service we recieved that day and they made our day completely stress and trouble free.

I believe they must be the market leaders in this particular service."
 
 
Team:
Billy and two micks
 
 
 

Review 18 Dec 2018
Recommended by customer in YO23
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a relocation from a 3-bed rural house to a 3-bed terrace house in a local city, 20 miles away.
 
Cost: £1200
 

"My move was on a Monday, so packing occurred on the Friday before. As I was away for the weekend in-between, they packed up about 85% of my possessions plus loaded them on the removal van. Two members of staff did all the work and I was impressed by the speed and how much care they took when packing.

All this meant that when the move came on the Monday, there was not a huge amount to do before leaving the property. On arrival at the new property in the afternoon, four members of staff were on hand to unpack. Furniture was reconstructed as expected and having now unpacked all my belongs everything is in order and nothing is broken.

It's also worth mentioning that the street the new property was on is a narrow terrace street. The staff dealt with the challenge really well.

I would definitely recommend White & Co and would be happy to use them again myself. In addition to the quality of the work, their quote was competitive with the other quotes I received."
 
 
 
 

Review 17 Dec 2018
Recommended by customer in LS28
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three bed terrace to three bed semi.
Fairly straight forward packing service used.
 

"Very efficient. Polite team. Packing and actual move went well. All expected duties completed. We had expected a little more use of protection covers to floors and doors. "
 
 
 
 
Team:
Michael B
 
 
 

Review 8 Dec 2018
Recommended by customer in BD15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to ongoing issues with the sale of our home, we weren''t able to confirm a moving date for our removals. However, at extremely short notice, White & Co were able to provide a crew to pack up for our furniture to go into storage. The staff at the office were extremely helpful and on the day the crew were friendly, efficient and packed everything up in good time. All of this certainly helped reduce our stress levels with what is an extremely anxious time in terms of our move and relocation. Thank you.

"We have previously used White and Co and were very happy with that move so we chose to use the company again rather than shop around. The initial survey was booked quickly and everything explained well. As we were packing for storage and we were packing ourselves, boxes were provided in advance which was very helpful.

Due to ongoing issues with the sale of our home, we weren't able to confirm a moving date for our removals for some time. However, at extremely short notice, White & Co were able to provide a crew to pack up for our furniture to go into storage. The staff at the office were extremely helpful and on the day the crew were friendly, efficient and packed everything up in good time.

All of this certainly helped reduce our stress levels with what is an extremely anxious time in terms of our move and relocation.

Thank you."
 
 
Team:
Julie, Lisa, Jack,Adam, Gary, Mick, Billy
 
 
 

Review 7 Dec 2018
Recommended by customer in BD23
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move all went to plan. Handlers were friendly and efficient.
 
Cost: £1100
 

"One major criticism was that they removed pretty much everything on day one of our two day move, without questioning anything to the person present. On the day, items were boxed up and ready to go and some were loose, but without questioning pretty much everything was very quickly boxed up and removed on day one. This left us sleeping on a bare mattress with no pillows, duvet, toiletries or even having any clothes for the following day. By the time I arrived later the items were too far in the back of the van to be retrieved. A little more thought as to what we may need for a comfortable last night would have been appreciated.

Besides that hiccup, the team were very quick and efficient and handled the removal very well. Nothing appears to have gone missing or damaged."
 
 
 
 
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