Maidmans Moving & Storage Ltd

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Maidmans Moving & Storage Ltd 9.5/100
2251 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 2251 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very satisfied."   more
 
" I have been waiting for same kind of communication from Maidmans since the furniture was delivered from storage regarding the costings - nothing. I was charged a crazy amount "because our lorry can't...."   more
 
" We were recommended Maidmans and I would have no hesitation in doing the same. Professional service from start to finish. Everything wrapped, packed, and delivered to perfection. Removal crew went ab...."   more
 
" We made the right choice in choosing Maidmans. Every problem we had when moving dates were changed due to delay in exchange of contracts was dealt with in a stress-free way. Maidmans went out if their...."   more
 
 
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Customer Reviews
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Review 16 May 2022
Recommended by customer in BH15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1544
 
 
Team:
Shaun Matt Joyce
 
 
 


Review 13 May 2022
Recommended by customer in DT9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went according to plan. Until the keys were not available on arrival - after a while wait all went well and the team were very patient and helpful.
 
Cost: £1380

"Very satisfied."
 
 
 
 
Team:
Martyn James
 
 
 


Review 10 May 2022
Not Recommended by customer in DT6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and remove from London into storage. Deliver to new home from storage.
 

"I have been waiting for same kind of communication from Maidmans since the furniture was delivered from storage regarding the costings - nothing. I was charged a crazy amount "because our lorry can't get to your house well need a smaller van to drop feed the stuff to house." The lorry did appear and offloaded in one go. Why was I overcharged and lied to?"
 
 
 
 
Team:
Dave James Steve
 
 
 


Review 5 May 2022
Recommended by customer in BH14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move carried out over two days.
 
Cost: £2400

"We were recommended Maidmans and I would have no hesitation in doing the same. Professional service from start to finish. Everything wrapped, packed, and delivered to perfection.
Removal crew went above and beyond to make it as stress free as possible. They were also brilliant with our neighbours at either end of the move with regards to parking of trucks etc. Thank you to everyone at Maidmans who helped us."
 
 
 
 
Team:
Shaun Matt Conan
 
 
 


Review 27 Apr 2022
Recommended by customer in GL16
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When we arrived at the new home, it started to snow and we didn't get the keys for three hours, but the lads smiled and told us not to worry, once keys arrived everything was moved in so efficiently.
 

"We made the right choice in choosing Maidmans. Every problem we had when moving dates were changed due to delay in exchange of contracts was dealt with in a stress-free way. Maidmans went out if their way to provide first-class service and we are so grateful. Shawn, Josh, and Dave were so obliging and went the extra mile to make sure all our furniture was correctly positioned."
 
 
 
 
Team:
Shaun Josh Dave
 
 
 


Review 27 Apr 2022
Recommended by customer in BH21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Effectively three steps as collection from rental property and two container
 
Cost: £1500

"The removal team were quick, helpful, and mindful of our property"
 
 
 
 
Team:
Steve James Philip George
 
 
 


Review 26 Apr 2022
Recommended by customer in DT2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two packers packed up my house and moved me over two days. They were friendly and courteous and checked with me about where I wanted certain pieces put. They were also extremely honest, as I had left some money tucked away somewhere which had been found when moving and was returned to me in an instant
 
Cost: £1936

"I am pleased overall with the whole move. The packers handled it very efficiently and there was no stress in it for me.

Unfortunately, I hadn't realized that I had to report any breakages within 7 days, which means I probably am unable to make a claim, although I had asked one of the packers (Martyn) to photo the damaged table leg that will need to be repaired.

I would recommend Maidmans to anyone wishing to move, they are very professional."
 
 
 
 
Team:
Martyn Ai
 
 
 


Review 25 Apr 2022
Recommended by customer in BH31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very well one challenge which was overcome, wardrobe at first couldn't get upstairs doors taken off, all good!
 

"Excellent service, everything delivered and put in rooms as expected.
Great team of guys, friendly, helpful."
 
 
 
 
Team:
Shaun Matt
 
 
 


Review 19 Apr 2022
Recommended by customer in BH20
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was so quick! Everything was beautifully packed I asked for the same team who packed to help on the moving day.
 
Cost: £1550

"nothing was too much trouble.
The team was professional, very kind and curteous with a sense of humour.
I was asked many times if there was anything more they could do for me.
Top class 10/10"
 
 
 
 
Team:
Philip James
 
 
 


Review 19 Apr 2022
Recommended by customer in BH13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a difficult move for Steve and Matt - down from a first-floor flat - ___ and back up to a third-floor flat. But it all went very smoothly - no problems.
 

"Steve and Matt were excellent. I particularly appreciated that at the end of a very hard day for them. They took the time to connect my TV, Broadband for me, without being asked. Thank you.
Also - a small thing, but it makes a difference. I noticed while unpacking boxes that each of the multiple pieces of tape had been left slightly up at the ends - making it so much easier to strip off than if it had been stuck down firmly! very thoughtful!"
 
 
 
 
Team:
Steve Matt
 
 
 


Review 4 Apr 2022
Recommended by customer in BH18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4-bed house to another 4-bed house locally. No issues re-moving
 
Cost: £1300

"Disappointed that boots trampled over carpets. Some covers were put down but not everywhere."
 
 
 
 
Team:
Dave Josh Steve Conan
 
 
 


Review 16 Mar 2022
Recommended by customer in BH12
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenges:
- We were still packing
- the sofa
 

"My dealing with you have been consistently excellent right through the move. The date kept moving but the patience of all office staff gave me confidence on the day Phil, Aiden and co were brilliant. The way they got the sofa out of the old place into the new one was masterful.
Thank you!"
 
 
 
 
Team:
Philip Aiden
 
 
 


Review 11 Mar 2022
Recommended by customer in BH15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A short distance move with little furniture but lots of contents which were packed by the Maidmans team.
 

"The team were very hard working efficient and thorough. Everything was packed safely and delivered to the flat by 15:15. Thy were very pleasant to work with."
 
 
 
 
Team:
Aiden James
 
 
 


Review 11 Mar 2022
Recommended by customer in DT2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Poole to Charlton Down
 
Cost: £1654

"Excellent service, very friendly movers.
Got all help and advice we needed.
Would recommend to anyone moving in the area.
Thank you."
 
 
 
 
Team:
Steve Dave
 
 
 


Review 9 Mar 2022
Recommended by customer in BH17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went like clockwork. A great team, very helpful and happy to help made a stressful couple of days easier
 
Cost: £2596

"Fantastic from start to finish I originally called way before I moved to get a budget price for my financial calculations, which was provided immediately, so I was happy to get a proper price for the move and was not disappointed. Everyone I dealt with was fantastic."
 
 
 
 
Team:
Shaun Matt
 
 
 


Review 7 Mar 2022
Recommended by customer in BH22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3400

"Fantastic team on the day.
Polite, very efficient and with great care.
This is our second time using Maidmans(And Dave!) and we were impressed again.
Thank you"
 
 
 
 
Team:
Dave Josh
 
 
 


Review 4 Mar 2022
Recommended by customer in BH13
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent - Belinda and all the boys were great
 
Cost: £1894

"Very happy with all arrangement and performance of the removal on 17/12/2022"
 
 
 
 
Team:
Martyn Conan Josh
 
 
 


Review 3 Mar 2022
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move covered part of 3-days - packing and loading 1st day, travelling to the destination, 2nd day (over 300 miles) and unloading and sanitizing 3rd day.
 

"The two young men were very efficient, cheerful and helpful. I would recommend them to anyone moving home."
 
 
 
 
Team:
Martyn Matt
 
 
 


Review 1 Mar 2022
Recommended by customer in BH5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move from London - storage Feb 2021
Partial delivery of few items March 2021
Storage to new house Feb 2022
 

"We were very happy with the whole experience from virtual tour of home to enable estimate to final delivery a year later.
Everyone we dealt with throughout the two moves and storage were professional and helpful, times kept to. Highly recommend."
 
 
 
 
Team:
Shaun Josh
 
 
 


Review 24 Feb 2022
Recommended by customer in BH13
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 4-bed detached house to third floor, 2-bed apartment (with lift). Gated complex with narrow entrance.
 
Cost: £1336

"Office staff were helpful, patient, and considerate.
Removal guys were excellent. Nothing was too much trouble and they were cheerful, positive, considerate of other residents in the complex, and unfailingly professional.
I also brought papers for shredding excellent service and reasonably priced."
 
 
 
 
Team:
Martyn Conan
 
 
 

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