Farrer & Fenwick Removals

Rivernook, Sunnyside
Walton-on-thames
Surrey
KT12 2ET

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Farrer & Fenwick Removals 9.8/100
140 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 140 reviews since 2009
 
 
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great removes friendly very had - nothing and measuring. Very accommodating as exchange was delayed many times. "   more
 
" All went smoothly, no problems, accidents of claims. Excellent team, cheerful friendly and efficient. No complaints!"   more
 
" Mr.Removal team were fantastic from start to finish. They got on well together, kept us informed throughout and organised. All boxes were correctly labeled which made unpacking really easy and Dan did...."   more
 
" Excellent service Would recommend. "   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 7 6 5 4 3 2 1

Budget:  


Review 31 Jan 2020
Recommended by customer in KT23
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient service over three days late completion out company really pulled out the stops to get the van unloaded
 
Cost: £1980

"Great removes friendly very had - nothing and measuring.
Very accommodating as exchange was delayed many times. "
 
 
 
 
Team:
Ben Darrell
 
 
 


Review 11 Oct 2019
Recommended by customer in RH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move from working to West Sussex. Included full package service.
 
Cost: £3354

"All went smoothly, no problems, accidents of claims.
Excellent team, cheerful friendly and efficient. No complaints!"
 
 
 
 
Team:
Jason Stuart Darryl Nigel
 
 
 


Review 16 Aug 2019
Recommended by customer in GU1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 Bedroom house to 4 bedroom house - full garage, nothing unusual but large volumes.
 
Cost: £4950

"Mr.Removal team were fantastic from start to finish. They got on well together, kept us informed throughout and organised. All boxes were correctly labeled which made unpacking really easy and Dan did a great job on dismantling and re-assembling the wardrobes cannot recommend these guys highly enough!! "
 
 
 
 
Team:
Anthony Dan Will
 
 
 


Review 25 Jul 2019
Recommended by customer in TW17
 My Age: 60 - 69 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1014

"Excellent service
Would recommend. "
 
 
 
 
Team:
Dan Ben Daryl
 
 
 


Review 14 Jun 2019
Recommended by customer in RH6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 3 bed semi to a 4 bed detached.
 

"Extremely happy with the service. From speaking with Mike and the office re quotes, dates and logistics to the guys on the day - they were all brilliant would definitely recommend.!!"
 
 
 
 
 
 


Review 17 May 2019
Recommended by customer in KT8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We ended up exchanging and completing within 48 hours and F & F really helped with the process.
 
Cost: £1200

"Nothing was too much trouble, they juggled things around to fit us in.
All staff were helpful and courteous. They took a lot of stress out of a stressful situation!"
 
 
 
 
 
 


Review 16 May 2019
Recommended by customer in KT23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went well despite access restriction at site meaning only small van and could be used.
 
 
 
 
 


Review 28 Mar 2019
Recommended by customer in KT24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
, , Over 3 days with smaller vehicles owing to limited access. Major downsizing (50%) with planned location to items important, some difficult objects including very large garden plants.
 
Cost: £1650

", , Far to almost 80 years old it was not something to look forward to but the attitude and excellent behavior of the removal company personal made it as good as it could be.
No negative comments whatsoever. "
 
 
 
 
 
 


Review 7 Mar 2019
Recommended by customer in KT23
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move, straight forward
 
Cost: £870

"The whole team were excellent from quote to move, to collecting boxes. It was a daunting prospect to have to do the move on my own but Danny Marcus and Will were absolutely outstanding and the move day went very smoothly."
 
 
 
 
Team:
Danny Marcus Will
 
 
 


Review 28 Nov 2018
Recommended by customer in KT10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage 3 containers house to house 3 lorry loads.
 
Cost: £4300

"Our removal team, Antony and Daniel were extremely professional from the moment they arrived. They work exceptional care in preparing our house to ensure carpets and tiled floors were covered. Our furniture is extremely expensive and they ensured it was all covered / wrapped. Which took a lot of the stress away from our move. Nothing was to much trouble, even the challenge of moving heavy furniture in tight space. Best removal team. "
 
 
 
 
Team:
Anthony Daniel
 
 
 


Review 24 Jul 2018
Recommended by customer in DH1
 My Age: 60 - 69 
 I'm: Male 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved more than 160 boxes and several large pieces of furniture from a first floor flat (no lift!) to a bungalow.
285 miles from Walton-on-Thames to Durham.
 
Cost: £2640

"The entire process was very impressive.
Jason walked the routes in/out , scrutinized what had to be moved and executed the task in good humor and with professional expertise.
Everything was carried out very effectively.
The 'center-piece' was the lifting to a high back, two seat, reclining sofa above a 6'6" hedge, then guarding it through an angular, twisting hallway into the lounge!
Farrer & Fenwick did a brilliant job and took all of the stress out of the process."
 
 
 
 
Team:
Jason
 
 
 


Review 5 Jul 2018
Recommended by customer in KT24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move a 5 bed 3 storey house with 20 years of junk accumulation 10 mile to a 3 bed semi.
 
Cost: £3000

"Exceptional service from Anthony and Dan who were a real credit to you and the profession. Can't praise them highly enough, they really earned
their money."
 
 
 
 
 
 


Review 24 Jun 2018
Recommended by customer in KT6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went better than expected. From flat to storage.
 

"Wonderful team."
 
 
 
 
Team:
Anthony
 
 
 


Review 13 Feb 2018
Recommended by customer in KT23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Down sizing from a family 4 bed detached to a 2 bed terrace (Lovely).

Quite a challenge after 33 years.
 
Cost: £1224

"The team on both days were excellent in spite of 1st day very wet!!
My property was handled with care, packing very good and I was consulted along the way, great care taken moving in on new carpets!!"
 
 
 
 
 
 


Review 19 Jan 2018
Recommended by customer in KT10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from our 2000sqft 4 bed house to similar size house a few miles away. Our moves spend a day or so doing external garden stuff and a couple of day on the full internal move.
 
Cost: £3500

"Farrer & Fenwick Removals were excellent. They were professional, polite, fun but also swift and hard working. They managed all the packing and deconstruction of furniture etc. No breakages, no wall scrapes etc. Top marks and I would happily refer them for business. This is the 2nd time we've used them. "
 
 
 
 
 
 


Review 22 Dec 2017
Recommended by customer in KT31
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a ground floor flat to a Victorian cottage. Although the cottage had narrow doors and stairs they had no problems.
 
Cost: £870

"I have used Farrer & Fenwick twice in the last 18 months. They were extremely efficient, punctual and very pleasant and helpful. "
 
 
 
 
 
 


Review 18 Dec 2017
Recommended by customer in SY4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large two stage move from Surrey to Shropshire.
 
Cost: £5184

"The removal company and team far exceeded our expectations. They were absolutely first class and we strongly recommend them. "
 
 
 
 
Team:
Jason Steve Tommy
 
 
 


Review 13 Dec 2017
Recommended by customer in KT11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very diligent, respectful friendly and efficient staff. The least stressful move I've ever had!
 

"Moving a very full 5 bed room, 4 reception room house."
 
 
 
 
Team:
Anthony Dan Will
 
 
 


Review 1 Dec 2017
Recommended by customer in KT24
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our old house had a very steep drive - they found a good solution to loading the van - extra hard work! Fully packing service and removal.
 
Cost: £2650

"Extremely supportive service from the office and to our packers and removers. Very courteous men, friendly, polite and couldn't have been more helpful. We couldn't fix a date very far in advance and they accommodated the situation really well.




"
 
 
 
 
Team:
Mike Anthony Dan
 
 
 


Review 2 Nov 2017
Recommended by customer in KT11
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
* Week 1 some personal effects into storage
* Week 2 live move
* Including piano move to a friends house and numerous plant pots to new home.
 
Cost: £3180

"Very friendly, very efficient, very professional and the movers team took a great deal of care - nothing damaged!
"
 
 
 
 
Team:
Tony Danny Mar
 
 
 

Back to top

» 7 6 5 4 3 2 1