G B Liners

Where reputations count.

Blaisdon Way
Cheltenham
Gloucestershire
GL51 0WH

Removers - Removals Companies

www.gbliners.com

Email This Business

Tel 01242 523 785

Listed under: Removers / Removal Companies

98% recommended Rating 9.5/10
737 reviews since 2006

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 737 reviews since 2006

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.1/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Would have no hesitation in recommending G B Liners 5x treatment all the way." more

" Both removers worked extremely hard - Paul and Scott" more

" Brilliant!! 3rd time we've used GB Liners. Always friendly, happy, courteous and efficient." more

" The 2 men who moved us arrived promptly, surveyed house and then loaded ___ moving to terrible ___ floors _____ to small village in ____ " more

About Us
Information provided by the business
Legal Name: G B Liners Ltd. Limited Company.

With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01242 523 785.

Review 26 Mar 2020 Recommended by customer in WR11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A very smooth, professional company. kept me updated all the way through. punctual and helpful crew.

Cost: £829

"Would have no hesitation in recommending G B Liners 5x treatment all the way."

Team:
Martin Dan

REPORT THIS REVIEW

Review 25 Mar 2020 Recommended by customer in SL52 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This was a 'two men and a van' local move. so fastly simple and straightforward, with no problems anticipated or encountered.

Cost: £440

Team:
Jake Lawrence

REPORT THIS REVIEW

Review 18 Mar 2020 Recommended by customer in GL3 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

move contents from 2 house into store then deliver to one new address

REPORT THIS REVIEW

Review 18 Mar 2020 Recommended by customer in GL3 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal men were brilliant and had left property by 11:30 unfortunately we didn't get keys to new property until after 4:00 this didn't bother them

Cost: £1141

Team:
Andrew Peter

REPORT THIS REVIEW

Review 13 Mar 2020 Recommended by customer in NE61 My Age: 60 - 69 business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £2200

"Both removers worked extremely hard - Paul and Scott"

REPORT THIS REVIEW

Review 13 Mar 2020 Recommended by customer in GL11 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2nd move in a year. Part was in lock-up carried out house on Friday, the garage and lock-up on Monday. They packed for us.

Cost: £2300

"Brilliant!!
3rd time we've used GB Liners. Always friendly, happy, courteous and efficient."

REPORT THIS REVIEW

Review 6 Mar 2020 Recommended by customer My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £777

REPORT THIS REVIEW

Review 3 Mar 2020 Recommended by customer in SL20 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: 1 - 5 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Down sized from lane 3 bedroom house to small 2 bedroom bungalow.

Cost: £600

"The 2 men who moved us arrived promptly, surveyed house and then loaded ___ moving to terrible ___ floors _____ to small village in ____ "

Team:
Orlando Pete

REPORT THIS REVIEW

Review 14 Feb 2020 Recommended by customer in GL52 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

All went smoothly.

"Everyone was well turned out and polite. All worked very hard. In particulars Mark Wilsa and Andy Jones who were with us til 7.15 pm on the day of our move after promised help failed to arrive. "

Team:
Mark Wilson Co

REPORT THIS REVIEW

Review 8 Feb 2020 Recommended by customer My level of experience of similar services: Beginner I haven't used this business before business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

There where challengers every thing overcome. No complaints at all.
All finish good time.
The only problem was waiting for keys.

"Cant remember cost off hand, But was vert satisfied."

REPORT THIS REVIEW

Review 7 Feb 2020 Recommended by customer in BA2 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving to store for 4 months from a 4 bed to a 3 bed.

Cost: £4547

"Great service from a great team, from the office to the store but especially the handling team. "

Team:
Mark Terry

REPORT THIS REVIEW

Review 16 Jan 2020 Recommended by customer in OX18 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 3 storey town house in cheltenham to smaller cottage style house in Burford.
Awkward space issues on outturn very well handled with excellent storage / removal help
No difficulties either on removal or delivery

Cost: £1918

"Excellent units
Helpful courteous
Diligent in sorting space /storage requirements
Have used GB liners 5 times, without any difficulties. "

Team:
Jordon Crewe Mark Wils

REPORT THIS REVIEW

Review 15 Jan 2020 Recommended by customer in GL52 business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Into storage, and later from storage.

Cost: £1500

"Excellent service."

Team:
Pete

REPORT THIS REVIEW

Review 13 Jan 2020 Recommended by customer in BA1 My Age: 30 - 39 My level of experience of similar services: Average I haven't used this business before business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	6/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One bedroom basement flat to a 3 bedroom terraced town house.

Cost: £860

"The movers were very courteous and came across very professional. They also spoke rather a lot to which was also reassuring. Save advice and recommendations also. "

REPORT THIS REVIEW

Review 13 Jan 2020 Recommended by customer in BS9 My Age: 60 - 69 business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two lorries.

Cost: £2500

"Excellent service boxes well made men courteous and professional."

Team:
Chris Lawrence

REPORT THIS REVIEW

Review 28 Dec 2019 Recommended by customer in GL52 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a 2 bed bungalow 3 miles to a 2 bed bungalow.

Cost: £700

"All staff were extremely good. And the removal team we very helpful and friendly.
Overall very pleased. "

Team:
Terry Jamie

REPORT THIS REVIEW

Review 28 Dec 2019 Recommended by customer in GL54 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Under 1 year business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Smooth and swift. Some minor damage to BBQ, which can be repaired. Otherwise a great team and would like to have them again to help next time.

"V.Pleased with the move, punctual, courteous and respectful of our items. "

Team:
John Chris

REPORT THIS REVIEW

Review 27 Dec 2019 Recommended by customer in SO51 My Age: 70 + My level of experience of similar services: Below Average I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £2520

"Staff were a joy to spend time with and to see how professional they were.
5 Star all the way. "

Team:
Jordan Terry Lawrence

REPORT THIS REVIEW

Review 20 Dec 2019 Recommended by customer in GL53 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I have known this business: 5 - 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From a large house on 3 floors to a smaller house on 3rd floor. Including garden furniture and plants, piano.

Cost: £2700

"Very happy with the removal firm and the staff were excellent. Hard working and polite. "

Team:
Jordan Andrew Orlando Joh

REPORT THIS REVIEW

Review 16 Dec 2019 Recommended by customer in CA16 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business G B Liners https://www.referenceline.com/removers_removals_companies-in-cheltenham-gbliners-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

France to Cheltenham store then to Cumbria.

Cost: £6000

REPORT THIS REVIEW

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