GB Liners Ltd

Blaisdon Way
Cheltenham
Gloucestershire
GL51 0WH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating GB Liners Ltd 9.5/100
788 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 788 reviews since 2006
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" While at an age of 70 years, the first time I had use removal company. Totally stress-free - staff very polite could not criticise anything. One aspect I would like to comment on is the branch adm...."   more
 
" Moved from a 4-bed detached to a bungalow, so it was interesting getting boxes into new rooms. Sorry have forgotten names of all the guys Rep:CH/28283"   more
 
" All the staff, office and removal were brilliant. The whole operation was smoothly carried out totally professional and at the same time very friendly and good-humoured."   more
 
" The removal staff were polite, courteous, efficient, and observed Covid protocols. The move went smoothly. Would definitely use GB Liners again and recommend to friends and family."   more
 
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01242 523 785.
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 Apr 2021
Recommended by customer in GL51
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a local move within the same area. By for the biggest challenge was the move of the garden workshop which involved a walk with heavy machinery up and down steps and a walk of some 100 feet.
 
Cost: £1600

"While at an age of 70 years, the first time I had use removal company. Totally stress-free - staff very polite could not criticise anything.

One aspect I would like to comment on is the branch administrator Amy Sadler who probably gets overlooked in surveys. First-class - professional, friendly nothing too much problem, all the credit to your company - I hope this gets recognized by local management."
 
 
 
 
Team:
Orlando Peter
 
 
 


Review 7 Apr 2021
Recommended by customer in GL3
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very cheerful team rather rushed at times but polite and very helpful.
 
Cost: £1600

"Moved from a 4-bed detached to a bungalow, so it was interesting getting boxes into new rooms.
Sorry have forgotten names of all the guys
Rep:CH/28283"
 
 
 
 
Team:
Mark Josh
 
 
 


Review 23 Mar 2021
Recommended by customer in GL50
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a regency house with a lot of stairs and steps to a regency-style flat on the second floor with even more stairs. Items included a piano and a king-size Vispring mattress.
 
Cost: £2623

"All the staff, office and removal were brilliant. The whole operation was smoothly carried out totally professional and at the same time very friendly and good-humoured."
 
 
 
 
Team:
Martin Amy Dan John Les O
 
 
 


Review 22 Mar 2021
Recommended by customer in GL15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4-bed house to another 4-bed house. No challenges for removal staff. Standard move.
 
Cost: £1027

"The removal staff were polite, courteous, efficient, and observed Covid protocols. The move went smoothly. Would definitely use GB Liners again and recommend to friends and family."
 
 
 
 
 
 


Review 15 Mar 2021
Recommended by customer in LE14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2100

"I would like GB Liners staff to take more care of flooring and floor coverings.
Where it can be seen that there is newly pained floor or clean carpets, they need to have sufficient coverings and use them."
 
 
 
 
 
 


Review 15 Mar 2021
Recommended by customer in GL50
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly on the whole. From a three bed house to a G/F flat. Some large old furniture but no major problems.
 
Cost: £16000

"Both men were courteous and helpful. In particular Orlando was very constructive and intelligent dealing with any hiccups. They packed well. I had been told they would not empty drawers which was a surprise when they did! "
 
 
 
 
Team:
Les Orlando
 
 
 


Review 11 Mar 2021
Recommended by customer in CA1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Pete and Mark were exceptionally polite and helpful."
 
 
 
 
Team:
Pete Mark
 
 
 


Review 10 Mar 2021
Recommended by customer in HR9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Easy property to move out of. 4-bed with ample parking.
Moved into 1600's cottage, bit snug. Team were great at checking door widths and removing the 'coffin drop'. Also tight parking on drive.
 
Cost: £2038

"Team were amazing. Feedback provided. Will recommend."
 
 
 
 
Team:
Mark Josh Chris Orlando
 
 
 


Review 2 Mar 2021
Recommended by customer in EX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient and helpful
 
Cost: £4600

"John and Orlando were excellent and made a difficult move very pleasant, nothing seemed too much for them."
 
 
 
 
Team:
John
 
 
 


Review 28 Feb 2021
Recommended by customer in TA21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard move from one house to another. No problems.
 
Cost: £1968

"Excellent service from all involved at G B Liners. Will use them again."
 
 
 
 
Team:
Mitch Ale
 
 
 


Review 26 Feb 2021
Recommended by customer in GL20
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Gloucester to Tewkesbury over 3days
 

"Great service as previously. Fab team, on time, offered help, really good."
 
 
 
 
 
 


Review 24 Feb 2021
Recommended by customer in GL17
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a simple to load 4-bed house to a small 2 bedroom cottage with tight access issues. The staff made everything easy.
 
Cost: £2999

"GB Liners were great in every aspect specifically the moving staff who could not do enough for us. So helpful and courteous."
 
 
 
 
 
 


Review 10 Feb 2021
Recommended by customer in CB3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Cheltenham to Cambridge including some fragile antiques.
 
Cost: £1541

"Mark and Josh took good care of everything including a much loved but fragile family picture.They were friendly and helpful, reliable about timings and placed items carefully.They were careful about Covid precautions. They went the extra mile to ensure everything went smoothly and got us through a stressful time with no hitches.

Thank you!"
 
 
 
 
Team:
Mark Josh
 
 
 


Review 9 Feb 2021
Recommended by customer in OX7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from large four bed detached house to small 3 bed cottage. Restricted access and narrow stairs.
 

"Fantastic /Stress free move.Third time using GB liners and remain highly professional service.

Cant recommend highly enough. "
 
 
 
 
Team:
John Terry Alex
 
 
 


Review 4 Feb 2021
Recommended by customer in SL2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1257

"Challenge - to move
during Covid!
Moved from Cheltenham to Bucks, this handled well.
In circumstances as good as could have been."
 
 
 
 
 
 


Review 2 Feb 2021
Not Recommended by customer in YO7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 3/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 4/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out: Large house and gardens down a cotswold lane involve small vans underestimate

Moving in: 4 months later. Smaller property with one access overcharge
 

"Out: Quoted for 4 day move (to storage) only 2 men on day 1 arrived at noon by day 4, 8 men.

Became chaotic and very stressful. Missed moving deadline.

As we had used GBliner storage, no choice but to use them for moving in they quoted twice their estimate saying it would be a 2 day job at 4 pm day before, change this to a one day move.

4 x long trucks x 4 x men arrived at 8 am. They work fanticly all day racing."
 
 
 
 
 
   Business Reply:

I think the politest way to respond to this would be to say that the customer's report does not tally with our records.

Specifically, we scheduled the move to store for the three days of 25th to 27th August starting at 11am on the 25th and confirmed that in writing to her. The move was completed by close of business on the 27th and at no point were 8 men present on site.

On the move from store, we confirmed that it would be completed in one day but half way through day one, the customer asked for the move to be extended into day two.

We are sorry if the customer is disappointed but it does appear to us that we have been consistent in our planning and timetabling.
 


Review 29 Jan 2021
Recommended by customer in CV36
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Multiple destinations.

Restrictive access to the main address removed by smaller vehicles and shuttle delivery.
 

"We have used G.B.liners several times starting with loveday and loveday. We have always had a very successful move and this was no exception.

Excellent and very helpful team led by Mark."
 
 
 
 
Team:
Mark Mark Darr
 
 
 


Review 29 Jan 2021
Recommended by customer in GL52
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack up large 7 bed, 3 floor house into store for 3 different ultimate destinations.

3 containers each to 2 daughters of ours 4 containers for us.
 
Cost: £4997

"Quote expertly assessed. Presented and explained.

Accommodated urgent and very short notice request to bring forward packing up date by 1 week (at risk of chain/sale collapsing)

Planning manager Dan Braddock extremely helpful and efficient

All the 'men'/removers hard works careful and courteous.

'After sales' service concerned and attentive."
 
 
 
 
Team:
Alex Mark Dan
 
 
 


Review 25 Jan 2021
Recommended by customer in TS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of house 250 miles north.
 
Cost: £2928

"Well managed. Service as promised and expected punctual, polite and helpful."
 
 
 
 
 
 


Review 25 Jan 2021
Recommended by customer in GL50
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move from a detached house to a one bed flat with in the same town.
 

"The removal was conducted with efficiency and good will, Les, who was alone on the first day to pack boxes worked steadily and unobtrusively and cheerfully. All was completed in time. The packing was of a very high standard as well as the handling of the furniture."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1