Clarks of Amersham

Higham Mead, Higham Road
Chesham
Buckinghamshire
HP5 2AH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1931 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1931 reviews since 2008
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Quick and easy - accurate estimates of number of boxes needed - Friendly and helpful when contacted. "   more
 
" From the packing to the actual move Clarks were professional, friendly and willing to go the extra mile. They made the day as stress free as possible. Thank you. "   more
 
" The men were very polite and I asked if they could remove the boxes and furniture from the bedrooms first so I could clean. I found them very efficient and was very pleased with them smooth everythin...."   more
 
" Excellent service, the packing service and removals were as promised. The staff were excellent caring and polite. Would certainly recommend and use again in the future. "   more
 
About Us


We provide removals, storage and associated services for homes and businesses in London and around the South East of England. Our company's reputation has been built on trust. Trust in our service, trust in our equipment and trust in our people. What we don't forget is that each of our customers entrust us with their personal belongings. Whether it's an antique heirloom or an entire house we are committed to getting it where it needs to be safely and with as little stress to you as possible.

Our Difference
Our people: By the time we arrive at your door you will probably know our names already
Our commitment to you: Even if you get late keys we will still move you in on the day.
Our facilities: We have 24/7 security on all our warehouse facilities.
Our service: As members of the BAR (British Association of Removers) and Fedemac you have the confidence of receiving a first class service.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 88%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 78%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 84%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 85%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 76%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 30
Amersham 98
arrived 40
boxes 81
Brilliant 65
C 97
care 50
careful 50
cheerful 59
Clark’s 56
Clarks 285
class 45
courteous 93
crew 131
definitely 56
efficient 166
excellent 368
experience 62
extremely 99
fantastic 84
free 48
Friendly 215
furniture 81
good 179
Great 144
guys 86
happy 82
hard 124
helpful 367
Highly 87
impressed 55
Packed 59
packing 106
pleasant 44
pleased 84
polite 192
professional 196
property 40
really 66
recommend 239
recommended 39
Removal 189
service 416
smoothly 46
stress 69
stressful 67
team 269
thank 89
trouble 66
working 47
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Oct 2019
Recommended by customer in HP9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was not moving house, just putting boxes of books and china into storage while I had new carpets laid.
 
Cost: £492

"Quick and easy - accurate estimates of number of boxes needed - Friendly and helpful when contacted. "
 
 
 
 
 
 


Review 7 Oct 2019
Recommended by customer in SL8
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 3 Oct 2019
Recommended by customer in HP5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From the packing to the actual move Clarks were professional, friendly and willing to go the extra mile. They made the day as stress free as possible.
Thank you. "
 
 
 
 
 
 


Review 3 Oct 2019
Recommended by customer in HP16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had 3 men from the removal company. They worked swiftly to pack up all our boxes and furniture into the vans. When we arrived at our new house the previous owners had left 2 sofas. The men kindly helped us to remove one of them.
 
Cost: £1127

"The men were very polite and I asked if they could remove the boxes and furniture from the bedrooms first so I could clean.
I found them very efficient and was very pleased with them smooth everything went.
I would definitely use this company again to move house but hoping not to move anytime soon. "
 
 
 
 
 
 


Review 1 Oct 2019
Recommended by customer in BS31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to the excellent work of the removals team we did not encounter any issues whatsoever.
 

"Excellent service, the packing service and removals were as promised. The staff were excellent caring and polite.
Would certainly recommend and use again in the future. "
 
 
 
 
Team:
Sinon
 
 
 


Review 1 Oct 2019
Recommended by customer in NW3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Picked up bed from auction house. Delivered upto 2nd floor.
 

"Great punctual service as described. Moving men were polite and helpful "
 
 
 
 
 
 


Review 30 Sep 2019
Recommended by customer in BN21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very efficient move. Down sizing to apartment on 4th floor - which all furniture moved in without a
hitch. Very careful through the doors took their time.
 
Cost: £2800

"Very professional. Pleasantly friendly. Loved their tea!!
Worked very hard. Thoughtful. Packed all our glasses etc amazing well - nothing broken! "
 
 
 
 
Team:
Harry Jason
 
 
 


Review 30 Sep 2019
Recommended by customer in MP5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 30 Sep 2019
Recommended by customer in HP5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved on 28 august but was unable to move as money hadn't been transferred so in the end I had to put my furniture in storage.
The first available van was then 5th September.
 

"The crew who moved me were absolutely fantastic. They really went beyond the call of duty.
Nothing was too much bother for them even if I changed my mind where I wanted something put unfortunately I can't remember their names but I had same crew on both occasions.
Have just phoned to get their names. "
 
 
 
 
Team:
Gary Simon James
 
 
 


Review 30 Sep 2019
Recommended by customer in HP9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing - moving - unpacking collection of Lladro - very carefully packed transported and unpacked - no damage
As above with crystal collection.
 
Cost: £2100

"Very efficiently and professionally dealt with from initial assessment and quote to final unpacking and re-assembly of beds and furniture and even cupboards and display cabinets very hard working packers and unpackers - very helpful and sensitive to needs.
Brilliant - would have no hesitation of using again and recommending to others. "
 
 
 
 
 
 


Review 26 Sep 2019
Recommended by customer in HP10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from London to Penn.
 
Cost: £3200

"High quality service."
 
 
 
 
 
 


Review 26 Sep 2019
Recommended by customer
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent and stress free fantastic team.
 
Cost: £3200

"Move expensive then others but worth it. "
 
 
 
 
 
 


Review 13 Sep 2019
Recommended by customer in HA6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have used Clarks of Amersham twice this year and could not wish for a better company. They gave us quotes promptly, answered questions immediately and both sets of removal teams were a delight. Nothing was too much trouble, and they made it as stress free as possible.
 
Cost: £1350

"We would have no problem recommending Clarks. Terrific company to deal with. "
 
 
 
 
Team:
~~~~~n~t~
 
 
 


Review 11 Sep 2019
Recommended by customer in OX9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed to 5 bed removal.
 
Cost: £1362

"Overall an excellent service with a fully equipped team of 4 which handled a number of tricky jobs!
Moving large DBL wardrobe and reassembling speedily.
Lifting 2x fridge freezers from cellar in a tight spot
Carrying 20 heavy book boxes!
Helping to clean garden and load onto the van
Packed all pictures well"
 
 
 
 
 
 


Review 5 Sep 2019
Recommended by customer in HP22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team were happy and extremely helpful. Nothing was a problem or too much trouble. They were careful and respectful of both the houses and our property. They made us feel relaxed and confident with the move.
 
Cost: £1166

"As a result of our experience we used Clarks again and have recommended them to someone else who has now booked them.
Clarks were recommended to us by a friend who has used them more than once.
We would use Clarks again for our next move which we hope we don't have!"
 
 
 
 
Team:
Harry Gery Mick
 
 
 


Review 5 Sep 2019
Recommended by customer in IP12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a flat with a tight staircase. Had to move a piano and grandfather clock.
The house we moved to had some furniture in it which our team kindly moved for us.
 
Cost: £4300

"When we started collecting quotes we were shocked how expensive it was as we had only moved 3 years previously from North yorkshire at a cost of £2700. All the quote came in at a similar amount. We are really pleased we went with Clarks. The team we had were brilliant, they worked so hard and carefully with our home and made the move as stress free as possible thank you!
We had 4 others who helped too. "
 
 
 
 
Team:
Gary Simon
 
 
 


Review 2 Sep 2019
Recommended by customer in SL4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Despite the extremely hot weather the team were very happy and pleasant. A really pleasure to have around.
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in HP6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We did our own packing. Clarks arrived punctually and were very pleasant and efficient. They took boxes to 3 different locations in the same overall area.
 
Cost: £1251

"We were very pleased with Clarks. Quick, efficient and cheerful, the three men were impressive. Clarks were more expensive than most, but they did give excellent service.
We also had three bags of shredding done, and appreciated the pick up/drop off service we were given.
The delivery and collection of boxes was also easy and efficient. "
 
 
 
 
Team:
Luke Alan Harr
 
 
 


Review 29 Aug 2019
Recommended by customer in NN6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move contents of house to store.
Move contents from store to new address.
 
Cost: £2695

"Fantastic service from all those on 'The Team'
Wouldn't hesitate to recommend this company. "
 
 
 
 
Team:
Harry Jason Steve Harry
 
 
 


Review 27 Aug 2019
Recommended by customer in HP22
 My Age: 30 - 39 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £840

"Great guys, simple, easy, took great care. "
 
 
 
 
 
 

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