Clarks of Amersham

Where reputations count.

Unit 1 Old Amersham Farm, High Street
Old Amersham
Buckinghamshire
HP7 0HR

Removers - Removals Companies

www.clarksofamersham.co.uk

Email This Business

Tel 01494 774 186

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
2214 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 2214 reviews since 2008

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.3/10
The price represents value for money

Recent Reviews

" Your firm was very helpful indeed and I was very grateful for this I do apologies for the excess work. I created by brining too many goods with me. The men working for us went beyond expectations and ...." more

" The team was excellent, polite, friendly and very considerate. Extremely happy with the service." more

" All the team were courteous, diligent and professional and were careful to avoid scuffs in our new house. Unfortunately, one item (Piano) did not fit upstair and the team tried their best. No damage...." more

" I had a number of removal quotes over I can't remember who said what, but the literature was self-explanatory. I could not have asked for a more polite/pleasant/efficient team who went out of their wa...." more

About Us
Information provided by the business
Legal Name: Clarks of Amersham.

We provide removals, storage and associated services for homes and businesses in London and around the South East of England. Our company's reputation has been built on trust. Trust in our service, trust in our equipment and trust in our people. What we don't forget is that each of our customers entrust us with their personal belongings. Whether it's an antique heirloom or an entire house we are committed to getting it where it needs to be safely and with as little stress to you as possible.

Our Difference
Our people: By the time we arrive at your door you will probably know our names already
Our commitment to you: Even if you get late keys we will still move you in on the day.
Our facilities: We have 24/7 security on all our warehouse facilities.
Our service: As members of the BAR (British Association of Removers) and Fedemac you have the confidence of receiving a first class service.

Review 25 Nov 2023 Recommended by customer in HP23 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I moved from a 4-bed house to a 2-bed bungalow and we had lived there for 30 years I over-estimated the items I could bring and I do apologies about that.

Cost: £2294

"Your firm was very helpful indeed and I was very grateful for this I do apologies for the excess work. I created by brining too many goods with me. The men working for us went beyond expectations and it was all much appreciated. "

Team:
Thelma Fisher Pam Hindmar

REPORT THIS REVIEW

Review 16 Nov 2023 Recommended by customer in HP23 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The team was excellent, polite, friendly and very considerate.
Extremely happy with the service."

Team:
Hamish Harry

REPORT THIS REVIEW

Review 14 Nov 2023 Recommended by customer in UB9 My Age: 30 - 39 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Clarks moved two large pieces of furniture on one date and then the rest of the required furniture/boxes a month later.

Cost: £2101

"All the team were courteous, diligent and professional and were careful to avoid scuffs in our new house.
Unfortunately, one item (Piano) did not fit upstair and the team tried their best.
No damage done to staircase and only a bit of dirt on the new walls but the attempt was appreciated!"

REPORT THIS REVIEW

Review 13 Nov 2023 Recommended by customer in OX29 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

I was very pleased with the team who moved me. This included moving a piano ground floor to ground floor; driving 1 1/2 hrs out of London (4-bedroomed house). Took 3 smaller vans worth, managed to transport chests of drawers, with contents inside which was helpful, also managed the late addition of a dishwasher, disconnected both this and washing machine.

Cost: £3280

"I had a number of removal quotes over I can't remember who said what, but the literature was self-explanatory. I could not have asked for a more polite/pleasant/efficient team who went out of their way to be helpful. They managed to drive and unload everything before I arrived, (leaving 1 1/2 hrs later than they did), we happy to move some items to other rooms/upstairs and downstairs. I also received useful advice on packing, on the value-for-money question, it was one of the more expensive quotes, but it went so smoothly it was worth it, given some nightmares one hears about. I signed a waiver. The disconnection of the white goods and both dripped afterwards but was quickly rectified. I received prompt replies from Ben throughout - all in all a very professional company, highly recommended."

Team:
Darren George

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in GL7 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From 1600/1700 house with narrow stairs, low ceilings etc executed with care.

Cost: £3105

"Very please with standard of work, third person assisted with loading the vans"

Team:
George

REPORT THIS REVIEW

Review 3 Nov 2023 Recommended by customer in CM22 My Age: 60 - 69 My level of experience of similar services: Beginner I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move out went extremely well, it was an hour's journey to the new house but the sellers hadn't move out so the team had to wait 1.5 hours in their truck.

Cost: £3500

"The whole team were excellent. Hard working efficient, friendly, amiable. They did a great job and worked solidly all day!"

Team:
Simon Hamish Percy Tom

REPORT THIS REVIEW

Review 30 Oct 2023 Recommended by customer in EN11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Insurance removal of furniture and items to be stored whilst repair to house.
Cost removal/storage and return.

"Very professional service. Efficient and careful with all items. Polite and helpful."

REPORT THIS REVIEW

Review 24 Oct 2023 Recommended by customer in HP16 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Under 1 year business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pack all our items (we did no packing)
Move to van - drive to new home
Place in correct rooms
Put up bed and unpack some items.

Cost: £1228

"All done by a friendly helpful team. The front of a draw was scratched this was taken away. Perfectly repaired.
An excellent attitude and service."

REPORT THIS REVIEW

Review 24 Oct 2023 Recommended by customer in EX12 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was down to Devon with difficult access to main house, down a narrow lane/drive.

"I can't remember the names of the Clarks team, but to a person they were all excellent. They were hardworking, courteous and professional and everyone had a clear understanding of their roles, we couldn't have been happier with how the move was conducted; highly efficient and pretty stress free."

REPORT THIS REVIEW

Review 19 Oct 2023 Recommended by customer in HP15 My Age: 60 - 69 I'm: Female I have known this business: 1 - 5 years business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Perfect team
Perfect people
Would always recommend them

Cost: £1453

"We were very lucky to have this team. Me and husband are disabled and people were so kind and helpful went above and beyond."

REPORT THIS REVIEW

Review 19 Oct 2023 Recommended by customer in BN18 My Age: 70 + I'm: Female business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Jason and Simon were courteous, professional and extremely helpful. They made the move stress-free.

Cost: £2473

"Very grateful to Clarks for a great service."

Team:
Jason

REPORT THIS REVIEW

Review 7 Oct 2023 Recommended by customer in ME1 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Maisonette in Central London to house in Rochester Kent

Cost: £7579

"Very helpful and professional service. A lot of possessions to pack as London home lived in for 50 years.
The team did their work very efficiently and with a smile!
Would definitely recommend them."

Team:
Hamish

REPORT THIS REVIEW

Review 7 Oct 2023 Recommended by customer in HP17 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Everything went smoothly
27/6/23

Cost: £4511

"Very good."

REPORT THIS REVIEW

Review 2 Oct 2023 Recommended by customer in IP33 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

4-bed London house to Bury St Edmunds. We packed boxes apart from "fragile" we required 2 box deliveries after the first. Move in rain. Great effort made to protect carpets. All work done speedily and an extra team brought in for a few hours to expedite. no breakages.

Cost: £5500

"Very pleased. Most expensive quote by some way but inspired confidence from start to finish.
Would recommend."

REPORT THIS REVIEW

Review 29 Sep 2023 Recommended by customer in SL9 My Age: 70 + I'm: Female business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

"A good job well done!!"

REPORT THIS REVIEW

Review 23 Sep 2023 Recommended by customer in BH16 My Age: 60 - 69 I'm: Male business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two moves really
Pinner to Dorset
Pinner to Storage
Two years storage to Dorset

"Storage could have been better as some items were going mouldy and smelt damp.
Two great team moved us.
Polite, hard working respectful of property and goods."

REPORT THIS REVIEW

Review 16 Sep 2023 Recommended by customer in HP5 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved on a Wednesday house to house - we packed

Cost: £1849

"Whole team very professional and very quick."

REPORT THIS REVIEW

Review 12 Sep 2023 Recommended by customer in BH22 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was over 100 miles away. Packing moving and of loading took 2 1/2 days

Cost: £3738

"Steve and Tommy were around for the whole duration of the move. They were very hard working and very helpful. They were polite and friendly and nothing was too much trouble. We were extremely pleased with the way our belongings were packed for us."

Team:
Steve Richard Tommy Harry

REPORT THIS REVIEW

Review 4 Sep 2023 Recommended by customer in OX33 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	3/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Initial removal to new house
Removal of most contents of old house to Clarks storage
Removal of rest to new address not including storage over to new address.

Cost: £9172

"It was a complicated removal - years guys were very flexible and patient. Some clearly worthless items were overpacked (e.g two sheets of paper for a small plastic egg timer) but better that way rather than under packing. so far no breakages. The paper work was confusing though!"

REPORT THIS REVIEW

Review 24 Aug 2023 Recommended by customer in HP15 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I have known this business: 1 - 5 years business Clarks of Amersham https://www.referenceline.com/removers_removals_companies-in-oldamersham-clarksofamersham-14835

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from three bedroom terruce to four - bedroom detached, less than 1 mile between the two properties, no particular challenges. Destination property did change three times before move date due to various issues before exchange.

"We were very happy with the service we received from Clarks of Amersham. They were very helpful as we changed the destination property a few tiems. On both packing and removal day they were very polite and efficient. They packed our things with great care. Nothing was damaged or misplaced. After the move dates they collected our unpacked boxes from the property, which was so helpful service. We would use them again. "

REPORT THIS REVIEW

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