G B Liners

17 Wilkinson Road, Love Lane Industrial Estate
Cirencester
Gloucestershire
GL7 1YT

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
701 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 701 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have a disability and the removers packed around me, allowing the some where to sit until near the end. Unpacking they were equally considerate. Asked lots of questions. "   more
 
" Quote obtained from GB liners was for packing removal and storage. 2nd part redelivered to new address. Removal went very well as we knew nothing about it as we were in Australia. Delivery not on t...."   more
 
" Back together when arrived our new house. "   more
 
" The move team were brilliant. Professional Polite Protected our furniture Quick! "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01285 641 003.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 94%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 9
boxes 20
brilliant 23
c 42
care 23
Careful 18
cheerful 22
courteous 45
crew 41
efficient 72
efficiently 16
Excellent 135
experience 15
extremely 24
fantastic 17
friendly 64
furniture 27
GB 53
good 61
great 39
guys 19
happy 31
hard 41
help 15
helped 15
helpful 122
highly 27
impressed 20
liners 107
packed 18
packing 26
pleasant 17
pleased 25
Polite 79
Professional 62
Quote 16
really 30
recommend 64
recommended 18
removal 61
second 20
service 130
smoothly 31
stress 17
stressful 24
team 121
Thank 41
Thanks 24
trouble 35
working 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 25 Nov 2019
Recommended by customer in TA24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from home to storage 2.5k later from storage to new home 1.7k
 

"I have a disability and the removers packed around me, allowing the some where to sit until near the end. Unpacking they were equally considerate. Asked lots of questions. "
 
 
 
 
 
 


Review 21 Nov 2019
Recommended by customer in GL8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complicated! moved out of address. Whilst in Australia. Held belongings in storage for 8 months and then delivered to new address after house purchase.
 

"Quote obtained from GB liners was for packing removal and storage. 2nd part redelivered to new address.
Removal went very well as we knew nothing about it as we were in Australia.
Delivery not on the day we anted but turned out ok. Delivery men were hard working and very thought full about our needs. "
 
 
 
 
 
 


Review 15 Nov 2019
Recommended by customer in EX10
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had to take a valuable glass table to pieces to protect it on the move. Took care and attention then carefully meeting it.
 

"Back together when arrived our new house. "
 
 
 
 
 
 


Review 13 Nov 2019
Recommended by customer in SN16
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Sparta Cerny to Oaksey.
 
Cost: £1831

"The move team were brilliant.
Professional
Polite
Protected our furniture Quick!
"
 
 
 
 
 
 


Review 12 Nov 2019
Recommended by customer in SP3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Glos to Wilts.
 

"Your team were incredible, Worked so hard. Very courteous and worked as a great team.
Thank you. "
 
 
 
 
 
 


Review 8 Nov 2019
Recommended by customer
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The guys from Cheltenham were excellent, polite, and got on with loading and unpacking it all went very smoothly.
 
Cost: £2700

"The company was very good and supplied all are courteous and packing, more than helpful and very polite and charming to every one. I mislead the other form so it you send one another I can complete it. "
 
 
 
 
Team:
Laurance Mark
 
 
 


Review 5 Nov 2019
Recommended by customer in BN26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of partial contents from a holiday home to main home. Part move with no pre-determined delivery date.
 
Cost: £1200

"Timely arrival, efficient and friendly packing, due care of pictures etc, good communication throughout. Also good communication re-delivery, timely arrival. Nothing broken. "
 
 
 
 
 
 


Review 28 Oct 2019
Recommended by customer in IP32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three day move, two days packing and loading one morning unloading into storage unit! elderly father 95 yrs old. Very heavy filing cabinet! some furniture needed to be "forward" in store as being moved on!
 
Cost: £3300

"Everything was first class. Excellent care from time Edward came to give a quote to last piece of furniture going into store. Wonderful. Very understanding of my elderly father was Anxious about the move! great team. Would recommend to anyone. "
 
 
 
 
Team:
Stuart
 
 
 


Review 24 Oct 2019
Recommended by customer in CO2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to house.
 
Cost: £5000

"Excellent service. "
 
 
 
 
Team:
Mike Dave Brian
 
 
 


Review 24 Oct 2019
Recommended by customer in GL56
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move onto a form. The 4 door lorry just made it!
 
Cost: £750

"Had George and Rob as removers - great guys - put me instantly at ease and enjoyed the whole day.
Pre removal - Ed was very professional / smart.
Great company!"
 
 
 
 
 
 


Review 22 Oct 2019
Recommended by customer in EX19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent team. Issue at destination as van (2 vans used) was unable to turn into drive area. Videos and pictures had been provided. Were able to get the van very close, but blocked farm access so had to move when farmer needed access to field, done quickly. Overall team worked well.
 
Cost: £2795

"Excellent service, willing to look for solutions when issues of access at destination become apparent.
Could not fault the team and their approach, or the support of the estimator Edward. "
 
 
 
 
Team:
Neil Dave Doug
 
 
 


Review 21 Oct 2019
Recommended by customer in CF71
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Down sizing from a 300 yr old cottage, after 23 years, with narrow lane and lots of garden pots!
 

"The GB team were excellent. They help make a very stressful experience go as well as impossible. Nothing was too much trouble. "
 
 
 
 
Team:
James Tony Adam David
 
 
 


Review 17 Oct 2019
Recommended by customer in BH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items had been in storage for eighteen months.
 
Cost: £970
 
 
 
 


Review 11 Oct 2019
Recommended by customer in GL7
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unfortunately the large lorry didn't fit up my street so a small transit van had to be use to make 3 transfer trips.
 

"Thanks to everyone for help on the moving day - much appreciated. "
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in SN9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All the team at GB liner were very helpful, from Edward initially to Mandy in the office.
The move team were exceptional.
 
Cost: £2895
 
 
Team:
James Dave
 
 
 


Review 29 Aug 2019
Recommended by customer in GL6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
A steep drive and narrow country lane meant using a van and shuttle service.
Day 1 packing, day 2 packing and transfer, day 3 finish loading, transfer and unpacking. Three hours lost because van faulty. Rented van used days 2 and 3.
 
Cost: £2511

"I paid 111.11 to extend the claim time from 7 to 28 days, not realizing that I'd need half my books and all my pictures left packed in the storage area behind the house. I certainly will not be able to get them unpacked in that time.
The men worked extremely hard and were very helpful. I just think that the representative underestimated the extent of the job and they needed at least one more man on day 1. In the end a second man was provided on day 3.
I was impressed by the way they went about the job. "
 
 
 
 
Team:
Jullan Matt Dav
 
 
 


Review 27 Aug 2019
Recommended by customer in EX12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1800
 
 
 
 


Review 13 Aug 2019
Recommended by customer in SN6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bed terraced town house to 6 bed detached village property.
 
 
 
Team:
Tony Rob J0sh
 
 
 


Review 31 Jul 2019
Recommended by customer in RG9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move seemed to be straight forward team worked well together. Move involved packing, transportation and unloading. We had good relations with team but, weren't not always sure who team members would be. Execution went according to your overall planned timing.
 
Cost: £2995

"No losses, no breakages but we are still unpacking find boxes.
On leaving our old house some items were left behind and had to be collected by a separate journey by yourselves. We were surprised that only 2 team members arrived on the Thursday (main unpacking day) and this exercise took nearly all day rather than 2 hrs in morning as expected. Again some items were left in house - all carpet covers. Otherwise we were pleased with the service. "
 
 
 
 
Team:
John
 
 
 


Review 20 Jun 2019
Recommended by customer in CV37
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved home contents including a piano. The movers also were kind enough to pick up additional furniture from a friend. The challenge was that the van couldn't get up our private drive. So the amazing movers repacked into a transit - many time! they were fantastic.
 

"The man were absolutely amazing; kind, courteous and good humoured throughout. They solved huge problems instantly - like arranging, to transfer everything from the big van into a transit when unable to fit up the private driver. One alterted me to woodworm in one of my goods - thank goodwell, as I'm moving into a wood rich house. James deserves particular commendation - so good humoured and polite and helpful our both days. It was great to have him around and turn the stress of moving into a pleasure. "
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1