G B Liners

17 Wilkinson Road, Love Lane Industrial Estate
Cirencester
Gloucestershire
GL7 1YT

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
684 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 684 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" No losses, no breakages but we are still unpacking find boxes. On leaving our old house some items were left behind and had to be collected by a separate journey by yourselves. We were surprised that...."   more
 
" The man were absolutely amazing; kind, courteous and good humoured throughout. They solved huge problems instantly - like arranging, to transfer everything from the big van into a transit when unable ...."   more
 
" The service was first class we were very satisfied and have no complaints. "   more
 
" Pete and Orlando were outstanding. Very hard working, courteous and first class ambassadors to G B liners. Moving is always stressful but this team made the event easy. I was ensure that both received...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01285 641 003.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 94%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

boxes 20
brilliant 22
c 41
care 21
Careful 18
cheerful 22
Cirencester 14
courteous 43
crew 41
damage 14
efficient 71
efficiently 16
excellent 131
experience 14
extremely 23
fantastic 17
finish 14
Friendly 63
furniture 25
GB 51
good 59
great 35
guys 18
happy 31
hard 38
helped 15
helpful 120
Highly 27
impressed 19
Liners 106
packed 16
packing 23
pleasant 17
pleased 25
polite 77
Professional 60
quote 14
really 30
recommend 63
recommended 18
removal 58
Second 19
service 128
smoothly 31
stress 17
stressful 23
team 116
Thank 40
thanks 23
trouble 34
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Aug 2019
Recommended by customer in SN6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bed terraced town house to 6 bed detached village property.
 
 
 
Team:
Tony Rob J0sh
 
 
 


Review 31 Jul 2019
Recommended by customer in RG9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move seemed to be straight forward team worked well together. Move involved packing, transportation and unloading. We had good relations with team but, weren't not always sure who team members would be. Execution went according to your overall planned timing.
 
Cost: £2995

"No losses, no breakages but we are still unpacking find boxes.
On leaving our old house some items were left behind and had to be collected by a separate journey by yourselves. We were surprised that only 2 team members arrived on the Thursday (main unpacking day) and this exercise took nearly all day rather than 2 hrs in morning as expected. Again some items were left in house - all carpet covers. Otherwise we were pleased with the service. "
 
 
 
 
Team:
John
 
 
 


Review 20 Jun 2019
Recommended by customer in CV37
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved home contents including a piano. The movers also were kind enough to pick up additional furniture from a friend. The challenge was that the van couldn't get up our private drive. So the amazing movers repacked into a transit - many time! they were fantastic.
 

"The man were absolutely amazing; kind, courteous and good humoured throughout. They solved huge problems instantly - like arranging, to transfer everything from the big van into a transit when unable to fit up the private driver. One alterted me to woodworm in one of my goods - thank goodwell, as I'm moving into a wood rich house. James deserves particular commendation - so good humoured and polite and helpful our both days. It was great to have him around and turn the stress of moving into a pleasure. "
 
 
 
 
 
 


Review 19 Jun 2019
Recommended by customer in GL52
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove furniture etc from old home to storage for 2 weeks. Deliver from storage to new home.
 

"The service was first class we were very satisfied and have no complaints. "
 
 
 
 
 
 


Review 5 Jun 2019
Recommended by customer in BN18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving a large amount of belongings so of which was in storage in an 2 1/2 lorries.
 
Cost: £5000

"Pete and Orlando were outstanding. Very hard working, courteous and first class ambassadors to G B liners. Moving is always stressful but this team made the event easy. I was ensure that both received formal recognition of a job well done. "
 
 
 
 
Team:
Pete Bernard
 
 
 


Review 16 May 2019
Recommended by customer in PL7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward and all went according to plan.
 
 
 
 
 


Review 10 May 2019
Recommended by customer in OX18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house to new home (60%) and into store (40%). Move from new (temporary) home to permanent home 6 months later. Final move store to permanent house a further month later.
 

"Tony and his team performed exceptionally well in packing our home, twice, and delivering to our final permanent home. Extremely happy with the service, and the cost was more than competitive compared to other quotations.
Thank you!"
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Dave
 
 
 


Review 1 May 2019
Recommended by customer in CR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a third floor flat (where there isn't a lift) to multiple addresses 80+ miles away.
 
Cost: £1300

"Although I thought the cost was a little item expected (and other quotes), Ed convinced me it would be worth it. He was right!
Ed gave me all the information i needed + Tony and team were excellent. Everything you need from a removal firm. Professional, polite and punctual. I would have no hesitation recommending them. My only negative is this firm - it's time to go electronic!!"
 
 
 
 
 
 


Review 12 Apr 2019
Recommended by customer in LC1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 5 Apr 2019
Recommended by customer in SN4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 storey town house to 2 storey bungalow.
 
Cost: £795

"Should have been 3 men on the job but only 2 on day of move.
This was handled effectively. "
 
 
 
 
Team:
Dave
 
 
 


Review 3 Apr 2019
Recommended by customer in GL9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I boxed and wrapped all items and the move went very smoothly.
 
Cost: £1100

"Great move and all movers worked well together and for us. "
 
 
 
 
 
 


Review 3 Apr 2019
Recommended by customer in DT7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Monday - packed up house
Tuesday - drove van to Dobet
Wednesday - Unloaded.
 

"Everything went according to plan thanks. "
 
 
 
 
Team:
John Matt
 
 
 


Review 2 Apr 2019
Recommended by customer in EX4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1750

"I'm very pleased with the service provided from start to finish."
 
 
 
 
Team:
Dave Adam Nick
 
 
 


Review 1 Apr 2019
Recommended by customer in CA12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Sherston to Keswick. We packed & unpacked van loaded on Monday and final items packed Tuesday & travel to Pennty unload Wednesday. Many pictures some large. Some large items of furniture.
 
Cost: £3375

"Movers were polite, friendly and very efficient. The removals van was completely fitted so there was no for error. It was a completely full van. I am a very tall man and have been very strong although I'm getting a bit past it now. But I was completely amazed at how well they moved very heavy items of furniture, which even as a young man I would have struggled with. No damages have been identified at all."
 
 
 
 
Team:
John Terry
 
 
 


Review 7 Dec 2018
Recommended by customer in BA5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Day 1 In glorious sunshine the team loaded up all my contents politely, efficiently and carefully.
Day 2 In torrential rain the team unloaded all my contents politely, efficiently and carefully.
 
Cost: £1300

"Excellent service. Making my time stress free.
Thank you. "
 
 
 
 
Team:
Matt Ben Tony
 
 
 


Review 5 Dec 2018
Recommended by customer in GL7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All done efficiently.
 
Cost: £100

"Very nice men.
"
 
 
 
 
 
 


Review 4 Dec 2018
Recommended by customer in HR4
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Dorset and because we had to get the keys the day before we had to move our things into storage for a day. Plus some goods from storage to storage. The men dealt efficiently and kept all separate and clearly marked.
 
Cost: £3686

"Very friendly staff, both in the office and removal men. It was a professional, efficient move.
All aspects clearly explained and all the complications handled.
No damage to any of our belongings.
I would strongly recommend this firm.
But I hope never to move again and stay in one place!"
 
 
 
 
Team:
John Brian Tony Mandy
 
 
 


Review 27 Nov 2018
Recommended by customer in OX12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing move preceded by sale and removal of surplus furniture. The move was about as straight forward as it could be.
 

"Every aspect was first rate. Initial visit was clear. Documentation also straight forward and movers were helpful, courteous, professional. "
 
 
 
 
Team:
James Ben Adam
 
 
 


Review 20 Nov 2018
Recommended by customer in GL7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large house where we had lived for 31 years, and so had a large amount to move. Three vehicles were used with no drama or delays.
 
Cost: £3448

"We were very impressed with G B Liners in Cirencester. They came well recommended, and they did not disappoint. Everything was clear from the start, everyone involved before, during and after the move was friendly and professional. "
 
 
 
 
 
 

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