Yeates Removals & Storage

10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Yeates Removals & Storage 9.7/100
980 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 980 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have moved 8 times in all. I chose Yeats as they managed my last move in 2002 and were very good. The the first day was to pack and this was handled in a professional manner the team checking what w...."   more
 
" After previous experiences with other apparently "professional" companies, this one, was exceptional. Frankly there is not much to say which is the best thing, moving has so many other stresses. I ...."   more
 
" A great experience from start to finish. Wendie was fantastic and was a reassuring and calming influence during what was a very stressful time. We even had moving boxes delivered the same day as recei...."   more
 
" Yeates were absolutely amazing! We needed 3 vans and 3 people to help us move and they were strong, careful and communicated very well. They were very accommodating to our needs and even transported...."   more
 
 
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Review 20 Nov 2020
Recommended by customer in BS48
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a local move carried out over 2 days. Day one packing, day 2 moving day
 
Cost: £1764
 

"I have moved 8 times in all. I chose Yeats as they managed my last move in 2002 and were very good. The the first day was to pack and this was handled in a professional manner the team checking what was staying and what was going. The following day the lorries were packed and ready to go before midday. Access to the new property was gained about 2.00pm and everything was unpacked in the afternoon. All furniture was placed where required or moved if necessary. Unpacked and all items in the house by 6.00 pm.
All the team were cheerful, helpful and careful with our property/possessions.

All co-vid protocols were followed, this was important as my wife is in the vulnerable category.

On the occasions I needed to contact the office I was dealt with promptly and efficiently and when promises were made to return phone calls etc that was done without fail.

All involved were very efficient and made the move as stress free as possible."
 
 
Team:
Alex and his team, in the office - Wendie
 
 
 


Review 12 Nov 2020
Recommended by customer in GL56
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Without a hitch

"After previous experiences with other apparently "professional" companies, this one, was exceptional.
Frankly there is not much to say which is the best thing, moving has so many other stresses.
I was delighted, each stage was professional, carried out as planned and executed without fuss.
Just what was required."
 
 
Team:
Adam, Scott, Sam, Ollie, Alex
 
 
 


Review 12 Nov 2020
Recommended by customer in BS48
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move within the same town. Moved from a 3 bedroom semi detached house
 
Cost: £1014
 

"A great experience from start to finish. Wendie was fantastic and was a reassuring and calming influence during what was a very stressful time. We even had moving boxes delivered the same day as receiving and accepting the quote!

On the day, the team of 3 removal men were brilliantly efficient and so helpful and polite.

All in all I would fully recommend. The quote was a little more expensive than others we had had quotes from but we felt it worth paying the relatively small amount more for them as the team put our minds at rest and were the most professional we had encountered.

Thank you to all the team at Yeates for your help."
 
 
Team:
Wendie and the team of 3 removal men
 
 
 


Review 13 Sep 2020
Recommended by customer in BS3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Totterdown to Cheddar - Incredible service!

"Yeates were absolutely amazing!
We needed 3 vans and 3 people to help us move and they were strong, careful and communicated very well. They were very accommodating to our needs and even transported and placed our huge 100kg fish tank. They moved us from a tight terrace in Totterdown and were like mountain goats coming up and down the stairs. We are still in shock about how smoothly our move was with their assistance. We didn't lift a thing and it was worth every penny. We would highly recommend Yeates."
 
 
Team:
Adam, Dean and Alex
 
 
 


Review 12 Sep 2020
Recommended by customer in Bs21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very Small move.
 
Cost: £550
 

"Efficient, helpful and pleasant service. Recommended.
Unnecessarily expensive for small move but high quality service."
 
 
Team:
Don't know
 
 
 


Review 12 Sep 2020
Recommended by customer in BS8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of items to auction house and remaining into storage
 
Cost: £1540
 

"Very impressive
Swift, punctual and professional
Staff polite, efficient and helpful"
 
 
Team:
Olly Jo
 
 
 


Review 11 Sep 2020
Recommended by customer in BS9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very last minute so pretty stressful, but Wendi really made things so much easier and took all the stress away!
 
Cost: £1035
 

"This is the first time I’ve used a removal company and they made the whole moving experience much more enjoyable! I felt very supported and the service was amazing! Thank you!"
 
 
Team:
Wendi was amazing!
 
 
 


Review 12 Aug 2020
Recommended by customer in bs20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was considered a large job taking three days. Would have been longer but we took Yeates advise and got rid a lot of excess volume. Some by trailer to store at friends. We did our own packing.

"As expected the the process was very stressful due in some part to the covid restrictions. It meant we needed to do our own packing in a restricted timescale. The cheerful nature of your staff helped considerably and we were amazed at the speed at which furniture vanished from the house. Any doubts as if it would all fit were soon allayed.

It was the same process at the other end and they unloaded at the speed of light. WE used you services when we moved 26 years ago and were glad to find the standards are as good as before. You were recommended by friends and we would no hesitate to recommend you to anyone who asks.
Thank you for an excellent job."
 
 
 
 


Review 23 Mar 2020
Recommended by customer in BS20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service. Arrived when they said they would for the collection and delivered it to the new address exactly when arranged. Very friendly and nothing was too much trouble. Very careful with handling the furniture and boxes.
 
Cost: £660
 

"From start to finish I received outstanding service from Yeates removals. Everyone there is so friendly, efficient and helpful, everything I could hope for. I was recommended to use them and I would definitely recommend them at every opportunity. I can certainly understand why they have been such a successful company for so long."
 
 
Team:
Adam, Wendy, Dan
 
 
 


Review 20 Mar 2020
Recommended by customer in BS1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Goods packed and delivered

"Excellent"
 
 
 
 


Review 5 Dec 2019
Recommended by customer in BS48
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Easy to book quotation, packing and moving days and despite a delay with the transferring of funds and subsequently moving in, it all went smoothly.

"The packers and movers were all very polite, accommodating and efficient.
I especially liked the way that loose small items were packed so they were easily distinguished from padding packing material.

With regards to insurance and making claims I may have been advised regarding these, but I cannot remember"
 
 
Team:
Sam, Rich
 
 
 


Review 2 Dec 2019
Recommended by customer in BS35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We didn’t move far and did our own packing, we had been in our house for 42 years so had gathered a lot of belongings.

"The crew were fantastic arrived at 8 am and were packed up by 12 we had the keys by about 1.30 and were unpacked by 4 pm."
 
 
 
 


Review 2 Dec 2019
Recommended by customer in GL15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had a full packing package and then storage, followed by delivery a few months later.

"Brilliant
The packing service was really good. We did not have to do anything.
Everything was packed well and all boxes were labelled. Our beds were dismantled then reassembled in the new house.
It was very good value."
 
 
 
 


Review 27 Nov 2019
Recommended by customer in TA11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move over three days. Additional collection of items in storage prior to main move. Non-urgent items taken day 1 and delivered day 3 Day 2 was completion date.
 
Cost: £4000
 

"The company were recommended by friends. I would not have considered them otherwise as they were 20 miles away and would have to travel around or through the city where we lived.
It was an extremely stressful time as we all tried to work towards a completion date which was getting ever closer. In the end Yeates were unable to move us on the original date (agreed five days before)but thankfully I had not made a firm booking as the sellers of the property we were buying also lost their removers for that date. The new dates were agreed and booking made.
Throughout this period Wendie in the office was superb,and helped ease my stress and offered advice which was invaluable.
The guys on all three days were great and nothing was too much trouble. On day 2 things ended up going onto the van which we had planned to take by car where they were so quick!
"
 
 
 
 


Review 31 Oct 2019
Recommended by customer in BS8
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1140

"We were extremely happy with everything involved with our move the arrangements, the packing, the removal and unpacking. The staff worked hard with a pleasant attitude. The collection of empty boxes etc was also carried out at the agreed times. "
 
 
 
 
Team:
Dean
 
 
 


Review 22 Oct 2019
Recommended by customer in BS8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture and boxes from 3rd floor duplex apartment via staircase to store using 5 crates and 2 vans. All without the aid of tea or coffee, every item boxed!
 
Cost: £594
 

"We used Yeates Removals on a previous move after recommendation from the Estate Agent. We were not disappointed. The previous long distance move went very smoothly and we had no need to look elsewhere for this move. We are having building work to our property and decided to leave the contractors an empty space in which to carry out the work. We contacted James at Yeates. Again he was very polite, professional, informative and helpful. Our estimate arrived. We accepted and a move date was set. The team of 4 arrived to put all our goods into store. The team had to negotiate their way up and down 4 floors, which they did brilliantly. On completing the removal we were asked to sign an inventory,on which was listed all boxes and furniture and which crates they had been placed in. We have not yet received a monthly storage charge but we’re made aware of how much it would cost. The removal team were lovely. They worked quickly and the whole process was completely stress free. We are looking forward to using them again to move our furniture back in when our building work is complete. I wouldn’t hesitate to recommend this company. I just have one very slight criticism. One of the removal team smoked. He smoked very close to the van containing open crates. We hope on opening these, the contents don’t smell of smoke. Others may not mind but both my partner and myself go out of our way to avoid smokers. We did request a non smoking team and were told that this may not be possible due to staffing. Although this one particular team member only came into the property at the end of the job, he may like to think of the wind direction when standing close to the van and position himself so smoke does not contaminate personal items. A very subjective view. Apart from this Yeates is a great company from the top, through office team to the team handling furniture. They carried out the job with care, good humour and acted professionally at all times."
 
 
Team:
James
 
 
 


Review 22 Oct 2019
Recommended by customer in BS26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large and delicate items moved from a house with limited access including a chair lift, to add to the problems.
 
Cost: £900
 

"I was very happy with my service from Yeates. In spite of a slight mix up over dates which Yeates managed to sort out to everyone's satisfaction, the whole experience ran very smoothly. The two men who arrived on the day were very polite, very efficient and extremely hard working. There were a couple of quite tricky tasks including trying to get a very large piece of furniture down stairs past the chair lift, and then getting an enormous heavy mirror off the wall, which they managed with much cheerfulness. They were unable to get the van as close to the house as we'd have liked due to the access which meant more heavy lifting, absolutely no complaints. They delivered my furniture when they said they would and again worked very hard and efficiently.
I was delighted and would thoroughly recommend the company."
 
 
Team:
Adam Hack, Joe and Dan
 
 
 


Review 30 Sep 2019
Recommended by customer in BS21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A local removal of some large items of furniture.

"The service was exemplary. The men were quietly efficient, courteous and caring. We would highly recommend Yeates and would definitely use the company again."
 
 
Team:
Alex and Dean
 
 
 


Review 30 Sep 2019
Recommended by customer in BS7
 My Age: 40 - 49 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, Bristol

"The service we received from Yeates Removals was great. I was informed about all parts of the service beforehand and they managed to fit us in at quite short notice, as our completion date was set just after we exchanged. The removal men were punctual, polite, efficient and patient on the day when it took us a long time to collect the keys. Yeates Removals also came back and removed the empty boxes quickly when I informed them they were ready to be collected.
Many thanks for your professionalism and attention to detail. I will definitely recommend your service to others."
 
 
Team:
Adam, Scott
 
 
 


Review 22 Sep 2019
Recommended by customer in BS9
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removers got on with what was needed - moved and put the contents in the new place so I was able to move around in safely.
 

"I was happy with the move. I probably should have visited the new abode and take both of what bright hot be needed instead of bringing everything just in case!
Still sorting "
 
 
 
 
Team:
Andie
 
 
 

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