Yeates Removals & Storage

10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
966 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 966 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were extremely happy with everything involved with our move the arrangements, the packing, the removal and unpacking. The staff worked hard with a pleasant attitude. The collection of empty boxes e...."   more
 
" We used Yeates Removals on a previous move after recommendation from the Estate Agent. We were not disappointed. The previous long distance move went very smoothly and we had no need to look elsewhe...."   more
 
" I was very happy with my service from Yeates. In spite of a slight mix up over dates which Yeates managed to sort out to everyone's satisfaction, the whole experience ran very smoothly. The two men w...."   more
 
" The service was exemplary. The men were quietly efficient, courteous and caring. We would highly recommend Yeates and would definitely use the company again."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 82%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 15
arrived 24
boxes 27
Brilliant 34
care 30
careful 23
cheerful 32
courteous 49
crew 41
definitely 28
delivery 23
easy 22
efficient 112
Excellent 175
experience 26
extremely 53
fantastic 25
friendly 122
friends 21
furniture 29
good 74
great 55
happy 45
hard 45
helpful 173
highly 56
impressed 24
packed 24
packing 37
pleasant 29
pleased 46
polite 110
professional 112
Quick 24
really 29
recommend 127
recommended 28
removal 64
Removals 25
service 216
smoothly 28
storage 28
stress 33
stressful 40
team 104
thank 65
Thanks 37
trouble 38
Yeates 135
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 31 Oct 2019
Recommended by customer in BS8
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1140

"We were extremely happy with everything involved with our move the arrangements, the packing, the removal and unpacking. The staff worked hard with a pleasant attitude. The collection of empty boxes etc was also carried out at the agreed times. "
 
 
 
 
Team:
Dean
 
 
 


Review 22 Oct 2019
Recommended by customer in BS8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture and boxes from 3rd floor duplex apartment via staircase to store using 5 crates and 2 vans. All without the aid of tea or coffee, every item boxed!
 
Cost: £594
 

"We used Yeates Removals on a previous move after recommendation from the Estate Agent. We were not disappointed. The previous long distance move went very smoothly and we had no need to look elsewhere for this move. We are having building work to our property and decided to leave the contractors an empty space in which to carry out the work. We contacted James at Yeates. Again he was very polite, professional, informative and helpful. Our estimate arrived. We accepted and a move date was set. The team of 4 arrived to put all our goods into store. The team had to negotiate their way up and down 4 floors, which they did brilliantly. On completing the removal we were asked to sign an inventory,on which was listed all boxes and furniture and which crates they had been placed in. We have not yet received a monthly storage charge but we’re made aware of how much it would cost. The removal team were lovely. They worked quickly and the whole process was completely stress free. We are looking forward to using them again to move our furniture back in when our building work is complete. I wouldn’t hesitate to recommend this company. I just have one very slight criticism. One of the removal team smoked. He smoked very close to the van containing open crates. We hope on opening these, the contents don’t smell of smoke. Others may not mind but both my partner and myself go out of our way to avoid smokers. We did request a non smoking team and were told that this may not be possible due to staffing. Although this one particular team member only came into the property at the end of the job, he may like to think of the wind direction when standing close to the van and position himself so smoke does not contaminate personal items. A very subjective view. Apart from this Yeates is a great company from the top, through office team to the team handling furniture. They carried out the job with care, good humour and acted professionally at all times."
 
 
Team:
James
 
 
 


Review 22 Oct 2019
Recommended by customer in BS26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large and delicate items moved from a house with limited access including a chair lift, to add to the problems.
 
Cost: £900
 

"I was very happy with my service from Yeates. In spite of a slight mix up over dates which Yeates managed to sort out to everyone's satisfaction, the whole experience ran very smoothly. The two men who arrived on the day were very polite, very efficient and extremely hard working. There were a couple of quite tricky tasks including trying to get a very large piece of furniture down stairs past the chair lift, and then getting an enormous heavy mirror off the wall, which they managed with much cheerfulness. They were unable to get the van as close to the house as we'd have liked due to the access which meant more heavy lifting, absolutely no complaints. They delivered my furniture when they said they would and again worked very hard and efficiently.
I was delighted and would thoroughly recommend the company."
 
 
Team:
Adam Hack, Joe and Dan
 
 
 


Review 30 Sep 2019
Recommended by customer in BS21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A local removal of some large items of furniture.

"The service was exemplary. The men were quietly efficient, courteous and caring. We would highly recommend Yeates and would definitely use the company again."
 
 
Team:
Alex and Dean
 
 
 


Review 30 Sep 2019
Recommended by customer in BS7
 My Age: 40 - 49 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, Bristol

"The service we received from Yeates Removals was great. I was informed about all parts of the service beforehand and they managed to fit us in at quite short notice, as our completion date was set just after we exchanged. The removal men were punctual, polite, efficient and patient on the day when it took us a long time to collect the keys. Yeates Removals also came back and removed the empty boxes quickly when I informed them they were ready to be collected.
Many thanks for your professionalism and attention to detail. I will definitely recommend your service to others."
 
 
Team:
Adam (visited beforehand). Scott and his team on the day.
 
 
 


Review 22 Sep 2019
Recommended by customer in BS9
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removers got on with what was needed - moved and put the contents in the new place so I was able to move around in safely.
 

"I was happy with the move. I probably should have visited the new abode and take both of what bright hot be needed instead of bringing everything just in case!
Still sorting "
 
 
 
 
Team:
Andie
 
 
 


Review 21 Sep 2019
Recommended by customer in BS21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My wife and I moved home from a 4 bed house to a 3 bed a distance of around 35 miles between the two houses. Quote for the move had previously been provided by Adam, very professional and friendly service answering all questions on how our home and property would be cared for during the move and any additional services that were available if required.
 
Cost: £1008
 

"On the day of the move the Team (Scott, Alex & Dan)arrived punctually at 08.30 and introduced themselves and run through the process for the first part of the move. Carpet covers were laid immediately on entering the home and the level of care to protect our property and home continued throughout the move. The off load went as smoothly with boxes and furniture positioned in the room and location that had been requested, delicate and fragile items that we had identified to the team were handled with care. The team were professional and friendly throughout making sure that we were kept aware of progress, in all honesty they could not have been better. I am writing this report just over a week after the move and all items have been unpacked and everything is in the same condition it was in before the move, there are some heavy oak furniture items which would have been very challenging to manoeuvre from one house to the other an they are in as new condition.
First class service that I would highly recommend. I have no connection with Yeates Removals but have moved many times throughout my life and this has been the least stressful and the highest level and care with not breakages or damage to the homes or the possessions. Thank you."
 
 
Team:
Adam(intro to company assess & quote), The move Team Scott, Alex & Dan
 
 
 


Review 18 Sep 2019
Recommended by customer in BS21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We sold our 3 bed home and were moved by Yeates Removals to our temporary home - a 2 bed rental. We are using spare bedroom to store beds, and many boxes of our belongings. The two men who moved us gave us excellent advice on how best to stack and store our belongings in our ‘storage room’.
 
Cost: £600
 

"The two men from Yeates who moved us were polite, friendly and extremely efficient and professional. Highly recommend this company"
 
 
Team:
Alex and
 
 
 


Review 18 Sep 2019
Recommended by customer in BS21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was very straight forward all down to the extreme professional care shown by every member of staff working for Yates

"They could not have been better in any aspect of the move . Arriving on time and not leaving until every single thing was in place , I could not have had a better professional experience in what is a very stressful time .

For me personally It was a very emotional and stressful time , Yates removal company took me by the hand and guided me through the whole experience,with true professional care and advice, I could not have got through this move without Adam and staffs care and attention , I can not thank them enough.
"
 
 
Team:
Adam and every member off Yeates team
 
 
 


Review 18 Sep 2019
Recommended by customer in BS9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A local move a mile down the road. We sold before our purchase and had 6 weeks in storage before moving to the new house.

"Adam at Yeates went out of his way to fit us in at a very busy time of year (July) when all the other removers were fully booked. We were pushed to move out of our house with only 10 days between exchange and completion, and despite being fully booked, Adam shifted crews and jobs around to accommodate us for which we can’t thank him enough. All the staff at Yeates are very helpful and professional and everything was carried out as discussed."
 
 
Team:
Adam, Wendie and all the removers
 
 
 


Review 18 Sep 2019
Recommended by customer in BS48
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
My move involved moving most items to storage and some to another house
 
Cost: £400
 

"I have now used Yeates twice. On both occasions their service has been excellent. I highly recommend them."
 
 
Team:
Adam Hack, the boss James Griffin and another chap
 
 
 


Review 18 Sep 2019
Recommended by customer in GL20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All my goods had been in store with Yeates for over a year.

"When the day came to move everything, they brought the 4 containers and carefully unpacked them and then climbed the 28 stairs to my flat. They worked tirelessly and professionally and were kind and polite into the bargain. They even helped me put the bed together and then drove 7 miles with three very large plant pots which were going to relatives. I am unpacking now and nothing has been broken or damaged. Thanks a million, after a difficult year it has been great to receive such a good service and I must mention the calm support and conversation with Wendy in the office.

From start to finish a very professional but friendly approach to everything. Good help and advice when needed, as flexible as possible on fixing the move date. Thoroughly recommended as a reliable firm, moving is stressful enough, it’s good to be able to know that the move itself will be as easy as possible."
 
 
Team:
Adam, Wendy, Sam & Joe?
 
 
 


Review 6 Sep 2019
Recommended by customer in BS49
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving daughters household effects into storage

""
 
 
 
 


Review 29 Jun 2019
Recommended by customer in BS21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Portishead to Clevedon and things could not have gone smoother

"The company arrived on time as agreed to pack some of our items into storage. They consulted with us every step of the way to make sure we were happy.
On moving day they were again punctual and professional, explaining what order things would be packed.
When we arrived with the keys at our new property they had already started unpacking some of the garden items, using their initiative to place items appropriately.
They even offered to remove a heavy wardrobe from one room after it had been unscrewed from the wall.
Could not recommend this company enough."
 
 
Team:
Wendy, Joe Matt, Ollie and Charlie
 
 
 


Review 13 May 2019
Recommended by customer in BS6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a three bedroom house to a slightly smaller 3 bed house, both 2 storey houses, one on a hill. Piano moved safely.
 
Cost: £900
 

"Very efficient, stress-free day, remarkable! The three guys arrived promptly and set straight to it, going round the house first with me to check what needed to be moved where. Nothing was a problem and everything was dealt with calmly and efficiently. The house was packed up in 3 hours and the removal men went off for a well-earned break while we waited an hour for completion and the keys, then they managed to find places to park the vans on a difficult road and promptly unloaded in 3 hours. They even managed to plumb in the washing machine! The piano was moved safely and carefully and boxes picked up afterwards. Initially I thought the costs of employing a removal company were too expensive but they earnt every penny. Everyone I dealt with from the initial quote to the office staff to the removal men themselves were polite, friendly and efficient (unlike some over firms I got quotes for who were, to be frank, either offhand or sexist - as a single mum I did not appreciate that). Thank you!"
 
 
Team:
Sorry can't remember.
 
 
 


Review 10 May 2019
Recommended by customer in BS22
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Scott Dean
 
 
 


Review 8 May 2019
Recommended by customer in BS21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard domestic move from one end of Clevedon to another.
12 steps from front door of departing property.
Two cabinets of china ware were packed by remover.
 
Cost: £780

"The removal was undertaken perfectly, no criticism what so ever.
It was a genuine pleasure to work with the team of 3, who worked rapidly, with smooth efficiency in a cheery but totally professional way.
The guys made the move easy for us, taking the stress and strain from us.
We felt the price charged was very fair.
We have used the company before and expected the superb customer experience.
Many thanks to Sam, Dan and Scott - you are a great team!!"
 
 
 
 
Team:
Sam Dan Scot
 
 
 


Review 7 May 2019
Recommended by customer in BS7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large,5 bedroom family house to a smaller 3 bedroom property in a narrow cul de sac. They are only 300 metres apart. We chose to pack ourselves; largely to give us the discipline of "re-homing" quite a lot of our stuff. We are lucky enough to have an out-house, on two floors, in the garden of our new place, and so some of the boxes and furniture were delivered here. Two smaller vans were used, rather than a single large van, because of the difficult access to our new house.We were towards the beginning of a chain of moves all taking place that day.
 
Cost: £1050
 

"Adam was courteous and clear when he came to give us an estimate. Communication with the office was timely and we were in no doubt that we wanted to use Yeates for our move . On the day, the removal team discussed the plan for the day on arrival, and were always available to talk about particular items or arrangements. Though they worked very quickly and efficiently, they were careful about the house and our possessions.They were patient when it took longer than anticipated to dismantle 2 beds and a large metal framed table. Over a dozen large planters were moved from garden to garden. Once our house was packed up, they made arrangements to park up ready for our getting the keys to our new house 2 and a half hours later. All along , we were confident that they knew what they were doing and any problems could be resolved without too much involvement from us. This is ideal for a busy an stressful moving day."
 
 
Team:
Adam who gave us the estimate, the office team and the removal team.
 
 
 


Review 3 May 2019
Recommended by customer in BS49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1440
 
 
 
 


Review 30 Apr 2019
Recommended by customer in BS20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from large house to a small retirement apartment.
 
Cost: £840
 

"The team arrived on time and were very quick, efficient and helpful in clearing the house.
They took special care of special items such as pictures, all sofas were covered and covering put down on the carpet.
Getting my furniture and belongings into my 1st floor apartment could not have been easy but the work was carried out in the same quick, efficient, helpful and cheerful manner.
A really nice bunch of guys to work with throughout the day.
I thoroughly recommend Yeates Removals.
"
 
 
Team:
Joe, Scott and Sam
 
 
 

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