Yeates Removals & Storage

10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Yeates Removals & Storage 9.7/100
987 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 987 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service .. very helpful from start to finish .. would fully recommend.. very professional.. great thanks in making the transition hassle free"   more
 
" James and his team were very professional,helpful and courteous. From first contact until last item placed into our new home the removal team were amazing on a very wet and windy day. Every item of fu...."   more
 
" The guys did an awesome job. They were quick, clean, humourous and very accommodating. The amount of lifting they had to do was immense but didnt bother them in the slightest! Worth every penny. H...."   more
 
" Moving can be a hugely stressful experience but from booking to the move day itself Yeatesí whole team made it simple, efficient, low stress and were polite and helpful all at the same time. I would t...."   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 Jan 2021
Recommended by customer in BS21

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service .. very helpful from start to finish .. would fully recommend.. very professional.. great thanks in making the transition hassle free"
 
 
Team:
Scott
 
 
 


Review 30 Dec 2020
Recommended by customer in BS21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a family home of 21 years to a new build. Removal day was the week before Christmas and the weather was awful, raining and very windy.

"James and his team were very professional,helpful and courteous. From first contact until last item placed into our new home the removal team were amazing on a very wet and windy day. Every item of furniture was protected and handled with care. We would highly recommend using this removal company and would not hesitate to use them again."
 
 
Team:
Alex, Oli and Dan.
 
 
 


Review 22 Dec 2020
Recommended by customer in BS20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a standard 4 bed detached into a bungalow. This involved a steep path and steps to the new property.
 
Cost: £1400
 

"The guys did an awesome job. They were quick, clean, humourous and very accommodating. The amount of lifting they had to do was immense but didnt bother them in the slightest!

Worth every penny. Highly recommend. Nothing phases them. Polite guys and nothing was too much trouble. They worked so hard and I was really happy with the service I received."
 
 
Team:
Sam (and Team)
 
 
 


Review 21 Dec 2020
Recommended by customer in BS21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from two bed flat to three bed house
 
Cost: £900
 

"Moving can be a hugely stressful experience but from booking to the move day itself Yeatesí whole team made it simple, efficient, low stress and were polite and helpful all at the same time. I would thoroughly recommend them."
 
 
Team:
James, Adam, Wendie, Scott and the rest of the team
 
 
 


Review 17 Dec 2020
Recommended by customer in BS40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The lads were brilliant polite and worked very hard, we have used Yates 3 times now and would recommend them to everyone"
 
 
Team:
Alan and his crew
 
 
 


Review 16 Dec 2020
Recommended by customer in BS48
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenging move from a 3 bed, 3 storey semi-detached cottage in Clifton.

"Yeates Removals took away so much stress from a stressful situation. The removal men arrived promptly on the day and did not stop working for a solid 8 hours! Nothing was too much trouble for them during the whole hard day. They carried out their duties brilliantly shifting furniture here and there - if I got something wrong (wrong box in the wrong room) then moving it again was not a problem and they always did this with a smile."
 
 
Team:
I am so so sorry, a month has gone by and I cannot remember - they were all courteous, jolly and carried out their duties with a smile.
 
 
 


Review 16 Dec 2020
Recommended by customer in BS24
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 3rd floor flat (no lifts) into a 3 storey house. Also included taking items onto and out of storage, and disposal of several items of furniture
 
Cost: £1600
 

"Not a,lot to say. They did exactly what they said they would do, when they said they would do it. Removal team were very professional, courteous and helpful and configured the move around my partner who has cancer, and therefore had special requirements on the day of the move. This is a short term move for us as we wait for the completion of our purchase, and I will definitely be using Yeates again in a couple of months time."
 
 
Team:
Sorry, don't actually know their names.
 
 
 


Review 20 Nov 2020
Recommended by customer in BS48
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a local move carried out over 2 days. Day one packing, day 2 moving day
 
Cost: £1764
 

"I have moved 8 times in all. I chose Yeats as they managed my last move in 2002 and were very good. The the first day was to pack and this was handled in a professional manner the team checking what was staying and what was going. The following day the lorries were packed and ready to go before midday. Access to the new property was gained about 2.00pm and everything was unpacked in the afternoon. All furniture was placed where required or moved if necessary. Unpacked and all items in the house by 6.00 pm.
All the team were cheerful, helpful and careful with our property/possessions.

All co-vid protocols were followed, this was important as my wife is in the vulnerable category.

On the occasions I needed to contact the office I was dealt with promptly and efficiently and when promises were made to return phone calls etc that was done without fail.

All involved were very efficient and made the move as stress free as possible."
 
 
Team:
Alex and his team, in the office - Wendie
 
 
 


Review 12 Nov 2020
Recommended by customer in GL56
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Without a hitch

"After previous experiences with other apparently "professional" companies, this one, was exceptional.
Frankly there is not much to say which is the best thing, moving has so many other stresses.
I was delighted, each stage was professional, carried out as planned and executed without fuss.
Just what was required."
 
 
Team:
Adam, Scott, Sam, Ollie, Alex
 
 
 


Review 12 Nov 2020
Recommended by customer in BS48
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move within the same town. Moved from a 3 bedroom semi detached house
 
Cost: £1014
 

"A great experience from start to finish. Wendie was fantastic and was a reassuring and calming influence during what was a very stressful time. We even had moving boxes delivered the same day as receiving and accepting the quote!

On the day, the team of 3 removal men were brilliantly efficient and so helpful and polite.

All in all I would fully recommend. The quote was a little more expensive than others we had had quotes from but we felt it worth paying the relatively small amount more for them as the team put our minds at rest and were the most professional we had encountered.

Thank you to all the team at Yeates for your help."
 
 
Team:
Wendie and the team of 3 removal men
 
 
 


Review 13 Sep 2020
Recommended by customer in BS3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Totterdown to Cheddar - Incredible service!

"Yeates were absolutely amazing!
We needed 3 vans and 3 people to help us move and they were strong, careful and communicated very well. They were very accommodating to our needs and even transported and placed our huge 100kg fish tank. They moved us from a tight terrace in Totterdown and were like mountain goats coming up and down the stairs. We are still in shock about how smoothly our move was with their assistance. We didn't lift a thing and it was worth every penny. We would highly recommend Yeates."
 
 
Team:
Adam, Dean and Alex
 
 
 


Review 12 Sep 2020
Recommended by customer in Bs21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very Small move.
 
Cost: £550
 

"Efficient, helpful and pleasant service. Recommended.
Unnecessarily expensive for small move but high quality service."
 
 
Team:
Don't know
 
 
 


Review 12 Sep 2020
Recommended by customer in BS8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of items to auction house and remaining into storage
 
Cost: £1540
 

"Very impressive
Swift, punctual and professional
Staff polite, efficient and helpful"
 
 
Team:
Olly Jo
 
 
 


Review 11 Sep 2020
Recommended by customer in BS9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very last minute so pretty stressful, but Wendi really made things so much easier and took all the stress away!
 
Cost: £1035
 

"This is the first time Iíve used a removal company and they made the whole moving experience much more enjoyable! I felt very supported and the service was amazing! Thank you!"
 
 
Team:
Wendi was amazing!
 
 
 


Review 12 Aug 2020
Recommended by customer in bs20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was considered a large job taking three days. Would have been longer but we took Yeates advise and got rid a lot of excess volume. Some by trailer to store at friends. We did our own packing.

"As expected the the process was very stressful due in some part to the covid restrictions. It meant we needed to do our own packing in a restricted timescale. The cheerful nature of your staff helped considerably and we were amazed at the speed at which furniture vanished from the house. Any doubts as if it would all fit were soon allayed.

It was the same process at the other end and they unloaded at the speed of light. WE used you services when we moved 26 years ago and were glad to find the standards are as good as before. You were recommended by friends and we would no hesitate to recommend you to anyone who asks.
Thank you for an excellent job."
 
 
 
 


Review 23 Mar 2020
Recommended by customer in BS20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service. Arrived when they said they would for the collection and delivered it to the new address exactly when arranged. Very friendly and nothing was too much trouble. Very careful with handling the furniture and boxes.
 
Cost: £660
 

"From start to finish I received outstanding service from Yeates removals. Everyone there is so friendly, efficient and helpful, everything I could hope for. I was recommended to use them and I would definitely recommend them at every opportunity. I can certainly understand why they have been such a successful company for so long."
 
 
Team:
Adam, Wendy, Dan
 
 
 


Review 20 Mar 2020
Recommended by customer in BS1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Goods packed and delivered

"Excellent"
 
 
 
 


Review 5 Dec 2019
Recommended by customer in BS48
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Easy to book quotation, packing and moving days and despite a delay with the transferring of funds and subsequently moving in, it all went smoothly.

"The packers and movers were all very polite, accommodating and efficient.
I especially liked the way that loose small items were packed so they were easily distinguished from padding packing material.

With regards to insurance and making claims I may have been advised regarding these, but I cannot remember"
 
 
Team:
Sam, Rich
 
 
 


Review 2 Dec 2019
Recommended by customer in BS35
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We didnít move far and did our own packing, we had been in our house for 42 years so had gathered a lot of belongings.

"The crew were fantastic arrived at 8 am and were packed up by 12 we had the keys by about 1.30 and were unpacked by 4 pm."
 
 
 
 


Review 2 Dec 2019
Recommended by customer in GL15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had a full packing package and then storage, followed by delivery a few months later.

"Brilliant
The packing service was really good. We did not have to do anything.
Everything was packed well and all boxes were labelled. Our beds were dismantled then reassembled in the new house.
It was very good value."
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1