GoodMove Removals & Storage Ltd

Unit 1 Holly Lodge, Holly Lane Great Horkesley
Colchester
Essex
CO6 4AW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating GoodMove Removals & Storage Ltd 9.8/100
168 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 168 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The price represents value for money

 
 
 
Recent Reviews 
 
" really great company, the three guys who managed our move were courteous friendly, very respectful of our belongings, and I would would recommend the company for any move"   more
 
" Everything ran smoothly from initial quote through to them doing all the packing and the actual removal. Both sets of crew were polite and efficient."   more
 
" Good Move lived up to its name in every way. It was definitely a good choice to use this company. The staff were all very helpful. The removal men were very professional, worked hard and efficien...."   more
 
" The service we received was excellent from start to finish. Gary came to our home and arranged our move involving 2 removal trucks over 3 days. The removal team led by Jamie and James were brilliant,a...."   more
 
 
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Review 24 Jun 2024
Recommended by customer in IP7
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
household move from one location to another.

"really great company, the three guys who managed our move were courteous friendly, very respectful of our belongings, and I would would recommend the company for any move"
 
 
Team:
Fynn and crew
 
 
 


Review 21 Jun 2024
Recommended by customer in cm7
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move involved me relocating from Suffolk down to Essex

"Everything ran smoothly from initial quote through to them doing all the packing and the actual removal. Both sets of crew were polite and efficient."
 
 
Team:
I'm useless at remembering peoples name
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 20 Jun 2024
Recommended by customer in HG3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to another part of the UK - a 2 day booking.

"Good Move lived up to its name in every way. It was definitely a good choice to use this company. The staff were all very helpful.
The removal men were very professional, worked hard and efficiently. Cheerful and friendly from start to end of a very long day!
I would highly recommend using Good Move.
Penny

"
 
 
Team:
Please check with the company to pass on my thanks
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 5 Jun 2024
Recommended by customer in IP11
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from Essex to the Suffolk coast and chose Goodmove to do our removals.

"The service we received was excellent from start to finish. Gary came to our home and arranged our move involving 2 removal trucks over 3 days. The removal team led by Jamie and James were brilliant,arriving on time every time,putting every box and item where requested and treating our possessions with utmost care.A very friendly and hard working team even during the constant rain on moving day!
Overall we were very satisfied with our experience and wouldn't hesitate to recommend or use GoodMove removals again."
 
 
Team:
Gary Megan Jamie James
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 5 Jun 2024
Recommended by customer in CO1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from one house to another 5 minutes away! It''s not the distance, it''s the amount of stuff!

"Top work from the team. Arrived early, carefully but quickly emptied the house and were waiting for us when the keys turned up for the new place. All move back in with the same speed and care. The guys were considerate, friendly and cheerful, despite the rain! Would absolutely recommend to anyone."
 
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 31 May 2024
Recommended by customer in GU29
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Professional yet personal, truly customised service with the high bar set from the top.

"Following recommendations I used Goodmove in 2019. I had absolutely no hesitation in seeking their help on my recent move.

For different reasons both moves have either involved storage or moving in stages, all of which has been thus far handled smoothly and professionally. They cannot remove the stress of moving but they most certainly do all they can to minimise it. I would recommend them with total confidence."
 
 
Team:
George and his entire team
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 20 May 2024
Recommended by customer in CO3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 3 bed town house to 3/4 bed link-detached. We have 3 children and a LOT of stuff!

"We had a brilliant experience with Good Move - what a polite, upbeat and hard-working team! When we didn't get our keys until 3pm,extra bodies were provided at no extra cost to us to help unload.

A minor point us that the limitation of the Time Waiting waiver should
be explained at Quotation stage, along with potential extra costs.

Aside from that, we would recommend GoodMove to anyone - thank you everyone (including Megan in the office) for making a stressful day much easier.
"
 
 
Team:
Jamie, James, a young man possibly called Tillman? Various others
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 17 May 2024
Recommended by customer in CO6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Having packed our house into a massive new lorry and a smaller one, we were frustrated not receiving the keys to the new property until 3.00pm. The rain was consistent and the team from Goodmove covered all carpets in the new house and also the stairs giving good protection. They all worked tirelessly until everything was in the new property.

"The first person I spoke with was Gary, who visited us and saw what was needed to move our home to our new home. We preferred his skills to decide what size trucks were necessary as opposed to other companies who asked for us to fill in forms for size of furniture in each room. It was a task we didn’t feel happy about and Gary’s expertise was much better. We received the quote and decided we needed to use the skills of professional packing. It was a wise choice.
The boxes, and furniture were effortlessly moved and put into the rooms which were already marked on the packing. It was well organised and the men really worked as a team."
 
 
Team:
Megan and George were very polite in the office, and Gary explained the procedure involved. Steve Maryan, Jamie Putney, James Coglan, Jamie Boggs and Finlay Jones were the excellent hard workers.
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 17 May 2024
Recommended by customer in IP8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had sold 2 houses, these needed to be condensed into a single move over 2 days. Despite to awful weather, the team from Good Move did a fantastic job getting us into the new home by 5pm on move in day

"We cannot commend the Good Move team highly enough. Despite the pouring rain, they where polite and very well organised, managing to get us moved with no delay at all.

They made sure the floors and doors where covered and never made any mess throughout the whole day.

The 3 lads were a pleasure to work with, I would recommend using them for any move you might be undertaking.
"
 
 
Team:
Jamie, Steve & Finn (plus 1 other on Wednesday)
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 13 May 2024
Recommended by customer in CO91
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Due to divorce I had things to move from two different locations in different towns to my new address. To make it more complicated both me and my ex had to move stuff from our house on the same day. And my new place was a third floor flat.

"Good Move were amazing. Despite the complexity of the move and the fact that it was a particularly warm day to move into a third floor flat they got it all done with absolutely no problem. I have not found a single item missing or damaged and everything that they had to disassemble to move was put back together correctly. Even the booking was easy. They were able to save a date for me and book it only when I had exchanged contacts. Really positive experience"
 
 
Team:
Can’t remember
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 8 May 2024
Recommended by customer in Co12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Not knowing removal company I had a search through different options. I found the website to be a professional and clear about the services on over. I called up to make an appointment and there was a prompt response.

"A smart and confident team member came round and we went round each room. We opted for the packing service which made life much easier. On the day of the move 3 team members arrived on time and introduced themselves.They were very patient as we have a number of dogs. We also lived in a town house making their job twice as hard. When the furniture and boxes arrived in the new house they made absolutely sure that we were happy with where the furniture was in the correct position. initial phone call, the visit to provide a quote. Moving is stressful but hearing the moving team being so relaxed and friendly kept our stress levels down.

The service I received was smooth and as per expected. No hassle, professional and friendly
"
 
 
Team:
Apologies I am rubbish at names but all 3 were very charming
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 6 Apr 2024
Recommended by customer in CO13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very difficult move as destination was on the 2nd floor and every item had to be carried up the stairs. The two chaps were brilliant and I can''t thank them enough.

"Good Move were brilliant, I couldn't have asked for better service. It was a very difficult move from a 1st floor flat to a 2nd floor flat and with the 2nd floor flat they were not allowed to use the lift at all. I have several items of very heavy and awkward shaped furniture plus about 30 boxes, but two men did every item and boxes. I can't thank them enough."
 
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 27 Feb 2024
Recommended by customer in CO92
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved recently from a nice sized 3 bedroomed house, to a very small bungalow. It was only half a mile away but we had quite large furniture and so many boxes to try and fit in. I was worried we wouldn’t fit it all in and worried about my husbands beloved large screen TV. All my worries were put to rest- great service.

"What great service we received from the Good Move moving and storage. From Megan in the office and Gary who came to price the job.

They were readily available on the end of the phone for any query’s or worry’s I had.

On the day, the llads Fin,Jake and Mike were very respectful and polite throughout the move.
Nothing was too much trouble. They handled the items with care and attention.

Once at the new property the lads were more than happy to deliver the boxes where they needed to go.

The whole team made a very stressful day into an enjoyable experience.

"
 
 
Team:
Megan, Gary, Fin, Jake and Mike
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 8 Jan 2024
Recommended by customer in IP28
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
From the initial enquiry to completion George, Megan and the team were friendly, helpful and accommodating.

"Despite changes in moving dates they remained flexible and in contact throughout. On the day, the moving team were swift, careful with our possessions and cheerful in the extreme.

We have no hesitation in recommending GoodMove. Moving is stressful enough without worrying about what could go wrong both before, and on the day. George and his team were professional and courteous at all times."
 
 
Team:
George, Megan and all three of the moving team.
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 4 Jan 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from Oxfordshire to Hundon Suffolk 13/14/15 November 2023

"Good Move were recommended to us by Mr Mrs Warwick who did a similar move from Oxfordshire to Witnesham Suffolk. The survey by Gary Smith was very thorough and we had to change the removal date twice before the final move but there were no issues for the team.

The move itself was very fast and efficient and the team assigned to us were absolutely brilliant - polite, friendly and very good at what they do.

George followed up after the move and very quickly arranged for empty boxes to be collected.

Brilliant service - well done all"
 
 
Team:
George, Gary Smith, Jamie 1 and Jamie 2 plus Ryan
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 20 Dec 2023
Recommended by customer in CO4
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving our business premises about half a mile across Colchester.

"The team turned up on the dot at 8am and were very polite and helpful. We were out of the old building by 9.30 and everything in the new building by noon.

I was expecting to have the whole day written off with the move, but was back working by 4pm, which was very helpful as its a busy time of year for us.

Very impressed with the service provided."
 
 
Team:
Too many involved to name them all - a team effort!
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 11 Dec 2023
Recommended by customer in cO11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This move was fairly big and took 4 days

"Use Good Move if you want a stress free move.
They are so good.
Brilliant."
 
 
Team:
Jamie, Steve
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 6 Dec 2023
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House removal - 5 bed house to 3 bed house, difficult upstairs access.

"From beginning to end, 1st contact, home visit to quote, emails in preparation, to on the day removal, all was smooth and well oiled ! The quote was competitive and also clear with no hidden bits. The guys on the day were brilliant, hard working, communicative. We also appreciated them checking in with us at the end that everything was in the right place, did we want anything moved again and shook hands with all (small touch, but small touches are important). We can’t praise them enough. Clearly we recommend - Many thanks !"
 
 
Team:
Megan in the office. Will who surveyed for the quote. Can’t remember the removal guys names, but do remember one was our old postie !
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 20 Nov 2023
Recommended by customer in CO6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 4 bed detached in Colchester on 24th/25th to a 4 bed chalet bungalow in Earls Colne on 2nd/3rd November, with a week''s storage in between.

"We have been delighted with Good Move from start to finish. The guys were punctual every day and were extremely careful of everything to be moved. And, nothing was ever too much trouble for them, even when the rain was pelting down. Good Move genuinely took a lot of stress away from what had been up to then a very challenging house moving process. So thank you for everything that you did for us. We would definitely recommend you in the future."
 
 
Team:
Jamie P, Ryan, Ed, Steve R, Jamie B, Harvey, Greg, Megan and Gary
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 15 Nov 2023
Recommended by customer in CO13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from Brentwood, Essex to Kirby-le-Soken.Essex.The access road at Kirby was very tight but the driver of the van managed it without any problems. The entire move from start to finish was well organised and couldn''t have been better.

"When it comes to purchasing goods or services I was always of the opinion that you get what you pay for.In other words the more you pay the better the outcome. However,on this occasion I was proved wrong because Homemove were the lowest quote we were given but the service they provided was second to none.I just cannot see how the removal companys with the higher quotes could have performed any better.The whole team were very professional from the initial survey,through to
the communication with the office staff and of course the guys that did all the lifting,every one of them was a pleasure doing business with.
In my opinion Homemove are highly recommended and I want to thank them for making the whole move a pleasant experience for my wife and I."
 
 
Team:
The surveyor Hue, the office manager Megan, and the lifting team Mike,Elliot, Steve, Jamie P and Jamie B
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

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