Goodmove Moving & Storage Ltd

Unit 1 Holly Lodge, Holly Lane Great Horkesley
Colchester
Essex
CO6 4AW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Goodmove Moving & Storage Ltd 9.7/10
71 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 71 reviews since 2016
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A pleasant experiance"   more
 
" It all went very easily. Kept in touch with dates and times. Plenty of boxes etc delivered. Just 2 guys - can’t remember the names but they worked very hard without any moans and were so polite...."   more
 
" We have moved several times in the past few years, and have used Good Move every time, we don't even get other quotes. The crew we have had at all times, have been excellent, helpful and polite. I a...."   more
 
" Good Move made our office move go incredibly smoothly - I had been worrying about how it would all go on the day, and how we would manage to move not just office but relocate entirely, to a new town. ...."   more
 
 
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Review 12 Mar 2020
Recommended by customer in CO5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home to Home Shortish distance. Quart pot into a Pint

"A pleasant experiance"
 
 
 
 


Review 6 Mar 2020
Recommended by customer in CO3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just a small move. Moving my Mum from one Assisted Living accommodation to another one.

"It all went very easily.
Kept in touch with dates and times.
Plenty of boxes etc delivered.
Just 2 guys - can’t remember the names but they worked very hard without any moans and were so polite!"
 
 
 
 


Review 6 Mar 2020
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bedroomed house to converted barn with 4 bedrooms, one and three quarter miles away.We were renting until something came up to buy.
 
Cost: £1452
 

"We have moved several times in the past few years, and have used Good Move every time, we don't even get other quotes. The crew we have had at all times, have been excellent, helpful and polite.
I always recommend Good Move to anybody I know that is moving."
 
 
Team:
3 Jamies, Matt,Chris and 1 other ?
 
 
 


Review 6 Mar 2020
Recommended by customer in CO3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a book company''s office from London to Essex. A LOT of books, so boxes were heavy, plus all office furniture, including bookcases. Approx 45 boxes in all.
 
Cost: £1000
 

"Good Move made our office move go incredibly smoothly - I had been worrying about how it would all go on the day, and how we would manage to move not just office but relocate entirely, to a new town. But on the big move day it could not have gone better. The three guys worked fast, and cheerfully, and seemed very well organized. The move was helped by the virtual survey a month or so prior to the move, and a visit (with boxes and packing materials) one week beforehand. On the day itself I was kept updated on arrival ETA. I felt we were in good hands - no stress whatsoever."
 
 
Team:
I'm sorry I don't remember the names!
 
 
 


Review 28 Feb 2020
Recommended by customer in IP7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
‘Pack and Move’ large, full, 3-bed family house.
 
Cost: £1100
 

"This is the third time we’ve chosen Goodmove to move us within the last 4 years.

Moving is not stressful when you use Rightmove! We used the ‘pack an move’ service so we didn’t have to do anything except unpack in our new house.

The team worked extremely hard and had the whole house (large , full, family 3 bedroom house) moved in just a day and a half. Very polite and helpful, I couldn’t rate them highly enough.

We’ll be using Goodmove again next year.
"
 
 
Team:
Gavin, Chris, Matt
 
 
 


Review 12 Feb 2020
Recommended by customer in CO2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Hadleigh Suffolk to Colchester Essex Two bedroom house to same Restricted parking both ends but the team worked round it Visited prior move to ensure they understood all required and quote for necessary work Very helpful and understanding on date that kept changing
 
Cost: £500
 

"Worth every penny quick friendly so efficient Ryan and Matt covered everything. Even when the sofa didn’t fit through the door of the new house they kept calm and got it sorted out for me. Highly recommended"
 
 
Team:
Ryan and Matt
 
 
 


Review 16 Nov 2019
Recommended by customer in CO10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 bed flat to 3 bed semi.
 
Cost: £474
 

"Arriving 5 minutes early, Greg and Jake looked after us during the move. We went from a one bed flat to a three bed semi. They had us out of our flat within two hours and at the house, it must have only taken them an hour to get our boxes and furniture in.
No job was too difficult and Greg and Jake were more than happy to get on (with me insisting they had the odd biscuit and a cup of tea in between). They were friendly, courteous and very complimentary of our flat and new home."
 
 
Team:
Greg & James
 
 
 


Review 16 Nov 2019
Recommended by customer in IP8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Overall I was very pleased with the sevice. My only quibble is with timing. When the van was half an hour late I had to contact the office to find out what was happening. The van did not arrive until an hour later.

Other than this I was very pleased. The old house had very difficult stairs and access.larger items were taken down and rebuilt well. The men moved anything we wanted repositioned and were unfailingly polite and helpful.

I have used Goodmove before, so did not bother to get there quotes this time."
 
 
 
 


Review 8 Nov 2019
Recommended by customer in IP7
 My Age: 70 + 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving locally after 35 years in the same house.

"The four men who came yesterday could not have been more helpful. On what was a rather stressful day, moving after 35 years, their cheerfulness and willingness kept us going. We cannot praise them highly enough and would recommend GoodMove without reservation."
 
 
Team:
Matthew, Mark, David & Kelly
 
 
   Business Reply:

Thank you Mrs H for your very kind words about our crew on your moving day. We are glad your move was stress free and wish you all the very best in your new home.

Kind Regards
GoodMove Team
 


Review 7 Nov 2019
Recommended by customer in CM6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £552
 

"Very helpful, quick and efficient. Nothing got broken or damaged and all reassembled items in perfect order. Thank you to Jamie C and Mark for making my move a Good move! A really good removal company I would definitely recommend"
 
 
Team:
Jamie C & Mark
 
 
   Business Reply:

Thank you Mrs B for your kind words about our crew on your moving day. We appreciate your comments and would like to wish you all the very best for you in your new home.

Kind Regards
 


Review 14 Oct 2019
Recommended by customer in IP3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great service especially with the boxes supplied and the invaluable hanging wardrobes on the day of moving .

" The two men were quick , thorough and most polite ...at arrival of new residence everything was located in rooms required The move was carried out in a very professional way and at no time were we concerned about our goods etc"
 
 
Team:
Lucy's and Colin
 
 
 


Review 5 Oct 2019
Recommended by customer in LN13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had to move contents of a small three bedroomed cottage and as significant number of garden pot plants, garden ornaments and decorative rocks.
 
Cost: £1700
 

"Great experience. 4 guys turned up on time,had a walk round to assess best way to do the move then set about the task. Never seen people work so hard for so long in my life and be cheerful about it.

We were contacted mid afternoon by Goodmove asking if we would have any objections to two of the lads coming down to the new address (some three and a half hours away from where we moved from) and start to unload the garden impedimenta. Whilst we had no problem we thought the guys were mad as it would make their day extremely long, not to mention they would be working in the dark. Nevertheless the first lorry and driver turned up early-mid evening and immediately set about offloading by himself. Bigger lorry and driver turned up some while later and he too got straight on with the garden offload. In the end we had to convince them to stop as they would be better off resting and starting again the following morning. They asked if they could start early which we had no problem with as we are always up early.

True to their word they started again at circa 6:30am outside. When they finished we insisted they have a bit of breakfast with us but even then they only had a 15 minute break before cracking on with the house contents. Offload was completed a few hours later without any hitches or obvious breakages.

We were extremely pleased at the smoothness of the whole operation and the fact that all our chattels were offloaded far earlier than we could ever have expected."
 
 
Team:
3 Jamies and Lukas loaded, 2 Jamies unloaded
 
 
   Business Reply:

Dear Mr W,

Many thanks for your kind words about the crew and how your move went. We will certainly pass your comments on to both Jamie's and we wish you all the very best in your new home.

From all at GoodMove.
 


Review 25 Sep 2019
Recommended by customer in LN6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was undertaking a big move from Essex to Lincoln!
 
Cost: £732
 

"I was impressed from start to finish! From when I first called the office, an assessor was sent straight away, followed by a quick, professional and competitive quote!
Once I instructed to go ahead, I received a removal date that I was happy with!
The removal guys turned up on time and happy which was great! They were amazing, Ben and Matt, they were so respectful of my property and possessions, they were efficient and quick from collection to delivery of my things to my new home! Anyone would be lucky to have these two fella’s move them! Best money I have spent! Definitely recommend!!!"
 
 
Team:
Tracey, Vicky, George, Sarah, Matt, Ben
 
 
   Business Reply:

We would like to thank you for your very kind words and recommendations on GoodMove and we will pass on your comments to Matt and Ben who both spoke very highly of you.

We wish you all the best in your new home.

From the team @ GoodMove
 


Review 30 Jul 2019
Recommended by customer in CO6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A local move, with some heavy wooden furniture

"The team who packed and moved us were efficient, polite, approachable and very professional throughout. The day we moved was extremely hot, which was not ideal, but the team maintained their courteous and hard-working approach in spite of this. They took great care to move items of furniture carefully and ensure there was no damage to our new property when moving things up stairs and near walls, etc. This is the second time we have used Good Move in a year, and we would not hesitate to recommend them to anybody moving house."
 
 
Team:
Jamie, Lucas, Mark and Gavin
 
 
 


Review 16 Jun 2019
Recommended by customer in NE65
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have moved from Essex to Northumberland which involved moving over 3 days.

"Very pleased with the service overall. All done on time schedule and very polite and friendly office staff and men on van.
Only problem we have is that we purchased 6 wardrobe cartons for use after moving in as none in new house. 4 of these are fine but 2 were not new and were very much preused These 2 have nearly collapsed and are not really fit for purpose. We had .explained that we would need these as temporary wardrobes and had expected to receive 6 new ones which we did not."
 
 
Team:
George in office . Gavin and James plus one other
 
 
   Business Reply:

Mr M,
We thank you for your lovely comments on the move and thank you for making us aware about the two wardrobe cartons which we will make a full refund for the 2 Wardrobe Cartons.
 


Review 17 Apr 2019
Recommended by customer in SA72
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Colchester to South-West Wales, complete with motor bikes and plants in pots. The Goodmove crew were excellent from the loading to the unloading and distribution of boxes at the other end. Polite, friendly and professional all the way.
 
Cost: £2268
 

"Moving is very stressful but the service from Goodmove team made the actual move as stress-free as possible. We had no qualms about putting our possessions in their care; a very professional company and approach."
 
 
Team:
Guy, the office sypport, ryan, connor and darren
 
 
 


Review 11 Apr 2019
Recommended by customer in PE22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Essex to Lincolnshire, they arrived at the house before we did
 
Cost: £1050
 

"We are very pleased with good move, we were very stressed on moving day and the team we were sent were so polite, made us laugh, put us at ease and nothing was too much trouble. We started the day stressed and by the time they left us after moving in we felt tired but relaxed. We thoroughly recommend good move ,great customer service and attention to detail ,can't think of a thing they need to improve on."
 
 
Team:
Jamie and team
 
 
 


Review 8 Apr 2019
Recommended by customer in co10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly thanks to the gang who were moving us.

"Very good indeed. I have used Good Move on several occasions now, and will continue to use in any future moves. And I can highly recommend them. Very good firm to deal with"
 
 
Team:
Gavin , Jamie and 3 others
 
 
 


Review 25 Mar 2019
Recommended by customer in CA28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from one end of the country to another.

"The team at Goodmove were very professional from beginning to end. We cannot recommend them enough as they made the whole experience moving from one end of the country to another pain free."
 
 
Team:
Charlotte, Dave and Jake
 
 
 


Review 24 Mar 2019
Recommended by customer in CM7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic moving experience. Highly recommended
 
Cost: £660
 

"Goodmove were amazing from start to finish. The telephone staff were lovy anr very helpful. The guys who did the removal on the day were fantastic (Darren & Mark). I would highly recommend Goodmove"
 
 
Team:
Darren and Mark
 
 
 

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