Goodmove Moving & Storage Ltd

Unit 1 Holly Lodge, Holly Lane Great Horkesley
Colchester
Essex
CO6 4AW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Goodmove Moving & Storage Ltd 9.7/100
99 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 99 reviews since 2016
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" So the whole process was less stressful than I could ever imagine. The men were professional, prompt and so polite. They arrived in full PPE gloves masks etc, which was very reassuring as my daughte...."   more
 
" The whole team were friendly and helpful from the start. The quote was conducted via Zoom and booking was straight forward, the different costs were itemised. On removal day the guys were punctual, fr...."   more
 
" Arrived right on time the driver Darren interduce himself I showed all that was going and staying from then on they just got on with it 45yhrs they had face coverings at all times I'm sorry to say ...."   more
 
" Efficient, courteous service and no hassle whatsoever. Everything went well and no complaints- except that in these times and with us being 70+, the guys should have worn masks more but it seems like ...."   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 5 4 3 2 1

Budget:  


Review 24 Feb 2021
Recommended by customer in CO4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved 10 days ago still within the local area, had used Goodmove before, 24 years ago in fact! So thought “why not use them again?” The whole process was smooth and the removal men made it look so easy. This was due to the fact, that they came the day before completion day and partially loaded the non-essentials, still leaving us comfortable for our last night. It took 2 men 5 hours to do so, and they were absolutely brilliant. Thanks to Matt and Callum! The next day they arrived again at 8am prompt as usual, and finished the load. They sent a smaller vehicle to take the garden and garage stuff separately so it didn’t cause any damage to the interior items. I was so impressed! Ready to go at 11.30am, we didn’t get the keys until 4pm, so a lot of hanging around, but the guys offloaded with just 3 of them finishing by 10 to 7pm - amazing!
 
Cost: £1092
 

"So the whole process was less stressful than I could ever imagine.
The men were professional, prompt and so polite.
They arrived in full PPE gloves masks etc, which was very reassuring as my daughter has to shield, and they were amazing in the way they handled our goods.
The large wardrobe which posed a problem, which I had agonised about, was taken downstairs by just 2 men anticipating a tight corner at the top of the stairs, but was dealt with ease. I was amazed!
Communication with Dave was excellent, I have no hesitation in recommending them.
This wasn’t a GOOD MOVE it was a GREAT MOVE!!!
"
 
 
Team:
My thanks for to Matt Callum Dave Steve and those whose names I can’t recall.
 
 
 


Review 23 Feb 2021
Recommended by customer in CO3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from and to a two bedroomed house, one large wardrobe needed to be taken to a different address.
 
Cost: £858
 

"The whole team were friendly and helpful from the start. The quote was conducted via Zoom and booking was straight forward, the different costs were itemised. On removal day the guys were punctual, friendly and extremely helpful. They made the whole situation stress free and were amazing at getting large furniture up a small staircase. I would definitely recommend them and use them again if I had another move."
 
 
Team:
Father and son team
 
 
 


Review 1 Feb 2021
Recommended by customer in LL19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Colchester to Wales that went all wrong after the lorry was loaded.

"Arrived right on time the driver Darren interduce himself I showed all that was going and staying from then on they just got on with it 45yhrs
they had face coverings at all times I'm sorry to say I did not get Darren's assistant's name but he worked very hard as well. After lorry was
loaded they set off to drive the next day but at had a phone call at 1700 hrs from the estate agents about a delay in contracts that would be sorted the next day so I had to hold Darren back for 3hrs how ever when he got to wales the Problem was still not sorted so it was the next day
we had Darren sitting outside our new place in wales with us still in Colchester and still a problem with our buyers buyer, (we had someone in wales to get our key)so now i had to find a storage in wales to unload
my stuff get Darren there for to unload so that he could get back to Colchester. Darren and his team did a brilliant job all round well done and my Thanks to them and to Good move."
 
 
Team:
Darren Sorry to say did not get the other persons name
 
 
 


Review 20 Jan 2021
Recommended by customer in CO10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 4 bed, 4 reception house to 3 bed bungay
 
Cost: £990
 

"Efficient, courteous service and no hassle whatsoever. Everything went well and no complaints- except that in these times and with us being 70+, the guys should have worn masks more but it seems like what they had, frequently slipped down their faces. Perhaps Goodmove should at what they provide"
 
 
Team:
Jake and a father and don
 
 
 


Review 26 Oct 2020
Recommended by customer in IP4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from our large house to a smaller house locally. We had many large pieces of old furniture and many many pot plants to relocate.
 
Cost: £1200
 

"The removers arrived promptly and from the start were so professional, friendly and hardworking. Throughout the day the team worked tirelessly and carefully. All our possessions were handled carefully.
We couldn’t believe the pace they worked and nothing was too much trouble.
We would recommend your firm to anyone."
 
 
Team:
Father and son plus one
 
 
   Business Reply:

Good afternoon Anne,

The team here at GoodMove thank you for taking the time to leave your review. We are pleased to hear that nothing was too much trouble for the guys on your move.

Best wishes, GoodMove.
 


Review 19 Oct 2020
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a three day move to Scotland from Essex, including a piano and lots of heavy art books! Day one was loading the truck with most of the house items, a herculean effort by two men. Day two, some extra men and loading beds and remaining items including potted plants - every inch was used up to get the last plants in! Then the drive up to Scotland. Day three unloading at new house - again two men who did an amazing job (not sure why it was just two men as it took all day).
 
Cost: £3102
 

"Darren and Jake were the two main men on the move, with extra help on day two. They were friendly and professional throughout the move, taking care with individual items and packing the truck very carefully to make sure all items could be taken - including my wife's precious collection of many potted plants. Darren warned us that they might not all go on but he made a supreme effort to create space for them throughout the loading, right down to the last trough!
Care was taken with all items including the piano, which was loaded more easily than we expected. Three weeks after our move and nearly all boxes unpacked we have only found one small ceramic pot broken - testament to the care taken.
Overall the big move went very smoothly and we were very grateful for the professional attitude and proficiency of the movers - we felt confident that they would handle it well and they did.
One small issue - we were charged a PPE surcharge but never saw evidence of PPE being used during the move."
 
 
Team:
Darren and Jake
 
 
   Business Reply:

Hi Andy,

Thank you for your kind words and taking the time to leave a review.

Your comments in regard to PPE are noted, we will call you shortly to discuss this.

Many thanks, we wish you all the best in your new home.

GoodMove.
 


Review 14 Oct 2020
Recommended by customer in CO4
 My Age: 60 - 69 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Colchester to Norfolk

"They arrived on time. They were very helpful and organised on what they were doing.
Loaded up very quickly. On arrival at the new property. Helpful in putting all the boxes where we wanted them to go. But I thought the Price Of PPE was overpriced"
 
 
Team:
Jamie not sure of the other two names.
 
 
 


Review 6 Oct 2020
Recommended by customer in IP9

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1st floor flat in a sheltered housing facility to another. An electric floor bed which the men had never seen before but they removed it and reassembled it after explaining to me that I would be liable for any damage not themselves. I agreed with them.
 
Cost: £462
 

"Jamie and partner moved my 100 year old mother from a first floor apartment in Walton on the Naze to another in Sutton, Suffolk. They arrived promptly and took the utmost care of her furniture and possessions. They were helped at the first location by the lift being in close proximity to her flat, however at the move location it was not as convenient but there was no complaint at how far they had to walk and rthe number of times they went up and down the stairs.

In the new flat they moved furniture around until she was satisfied and finally took away most of the empty boxes we had managed to unpack.

I would not hesitate to use this company again."
 
 
Team:
Jamie and ???? (an older man)
 
 
   Business Reply:

HI Sue,

Thank you for your review. We are delighted that our crew took great care in your mothers move and that they accommodated her wishes.

Warmest wishes, GoodMove
 


Review 1 Oct 2020
Recommended by customer in SO41
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance, large house move within England, including 9 months storage of all items
 
Cost: £3500
 

"We used Goodmove to remove all our furniture and belongings from our home in Suffolk in anticipation of relocating to Hampshire in the next couple of months. However due to various reasons our house purchase was delayed by 6 months and so our belongings were kept in storage by Goodmove for nearly 10 months.
Throughout the process, from initial enquiry through to arranging packing and move, storage and then delivery, the staff at Goodmove were extremely helpful, polite and communicative. The staff were punctual, good humoured and happy to oblige, and were able to dismantle (and reassemble!) all large objects including a grand piano.
We are very happy with the service they have provided and would not hesitate to recommend them, and indeed use them again in the future."
 
 
Team:
Dave
 
 
   Business Reply:

Hi Mark,

Thank you for your review, we appreciate you taking the time to leave your feedback. We are pleased that we made your experience a positive one and that your needs were accommodated.

Best wishes,GoodMove
 


Review 30 Sep 2020
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move to Norfolk after 26 years in Colchester and after several years searching was a huge thing. The final few weeks up to moving day had been a nightmare. We packed ourselves which was a huge task but due to Covid 19 we had plenty of time. There was an enormous amount of stuff as Covid 19 made it difficult to get rid of stuff and for children to come home and do likewise.

"From the very beginning Goodmove were very supportive. They were understanding about our not being able to give a specific date and destination initially. They were always happy to answer questions and give advice as we packed ourselves. It was easy to pop in and pick up supplies for packing. On the first day the team were amazing. On the first day of the 3 day move they arrived punctually, all calm and smiling. They worked together like a machine and packed the first huge lorry in no time at all. It was good to know they were checking everything was cleared from rooms as well as us. They took great care with French polished, valuable items of furniture. We ended up letting them put things on the van that we were concerned about and were going to take ourselves. On completion day they were done and dusted and off to Norfolk super quick. There were no complaints about the long wait on arrival for buyer's funds to be transferred. Whilst we were cleaning and starting to unpack they worked around us and would wait until they had a few items without room indication before asking. There were never any complaints about the house being huge and still put items in the rooms we wanted them in. We are extremely grateful to the team for making our move run so smoothly. So polite and friendly at such a stressful time."
 
 
Team:
Jamie, Nick and others who were just as great
 
 
   Business Reply:

Hi Catherine,

Thank you for taking the time to leave this amazing review, we appreciate your kind comments and are happy that you had such a positive experience.

Best wishes,GoodMove
 


Review 22 Sep 2020
Recommended by customer in CO10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Cornard to Newton

"Good team of guys, arrived on time, polite and carried out the move in an efficient, well ordered way"
 
 
Team:
Don't know
 
 
   Business Reply:

Hi Perry,

Your review of the service is most appreciated, it is pleasing to hear that your move was made well ordered and efficient by our crew.

Best wishes, GoodMove.
 


Review 17 Sep 2020
Recommended by customer in CO7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a town house to property 3 miles away.
 
Cost: £2000
 

"Really pleased with the packing service received. All the stress was take out of the packing of a family home. Speedy reassemble service as well the other end."
 
 
 
   Business Reply:

Good Morning Mrs R,

Thank you for taking the time to leave your review, we are pleased that the stress was taken out of your move.

Good luck in your new home, GoodMove
 


Review 17 Sep 2020
Recommended by customer in IP9

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A minor move of furniture from one home to another.

"Your staff were polite and helpful - I couldn't ask for more. I plan to use your services again."
 
 
 
   Business Reply:

Hi Sue,

We are most grateful you have taken the time to leave your positive feedback, we look forward to working with you again in the future.

Warm regards, GoodMove
 


Review 15 Sep 2020
Recommended by customer in CM8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved out of our house on Tuesday but due to legal incompetence we could not get the keys until late Friday PM. At the last minute Good Move put our belongings into storage until they were delivered on Monday. Absolutely superb service!!
 
Cost: £2700
 

"See earlier comments about last minute changes of plan. All down to Good Move and Guy juggling the gang around. Excellent.!"
 
 
Team:
Greg, Dave and a couple of others, all brilliant.!
 
 
   Business Reply:

HI Terry,

Thank you for taking the time to leave a review, we are very grateful of your kind words and are very pleased that we accommodated your every need.

Very best wishes,
GoodMove.
 


Review 3 Sep 2020
Recommended by customer in CO7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had full packing and removal to temporary storage.

"Would highly recommend, Good Move. Every time I spoke with them, always polite and helpful. The removers on the day were cracking, and we had the full packing service, they just got on with it."
 
 
Team:
Dave, Jake & Jamie
 
 
   Business Reply:

Hi Lisa,

Thank you for taking the time to leave us a review. We are pleased that you had a positive experience and we thank you in advance for your future recommendations.

Warmest regards, GoodMove.
 


Review 2 Sep 2020
Recommended by customer in CO16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Short move within a coastal village but containing the amalgamation of two households and years of accumulated belongings...
 
Cost: £900
 

"Excellent service from initial survey & quotation to finish of move. Much of the stress around moving eliminated by their professionalism and “can do” approach.

"
 
 
 
   Business Reply:

Hi Kay,

Thank you kindly for leaving a positive review, we are elated that your stresses were eliminated by our professionalism and can-do approach.

Best wishes, GoodMove.
 


Review 28 Aug 2020
Recommended by customer in TN6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 5 bedroomed house in rural France to Sussex. 20 years of accumulated furniture and personal belongings . As we were unsure what we were actually bringing back there was a lot of last minute changes. Pieces included some fairly unusual,odd shaped and delicate items that needed to be packed with skill and care. Move also included some heavy garden items and delicate pots.

"We were delighted with the service from start to finish.
George in the office kept us fully informed of all the logistics and arrival time which was crucial as a large lorry in a very small village could potentially be problematic.
Having chosen the company your experience as a customer is driven by the team that arrive and from the moment we met Darren and Mark they put us at at ease with their professional approach.
As we were unsure of what we would actually be bringing back until the last minute the move and packing was not straight forward.
Some heavy items needed to be moved from the house via the garden-this was carried out with great efficiency .The move was also carried out in temperatures approaching 40 degrees.
Certain items were also of unusual shape and size so proper packing was essential.
Due to the location we had to organise for the road to be closed so timing was crucial and it was very pleasing that due to their hard work the move was completed with time to spare.
The unloading went equally as smoothly and on time -starting with some very impressive manoeuvring of a large lorry down a narrow drive.
All items were delivered with no fuss and no breakage.
The manner in which the whole move was carried out was exemplary-the team were punctual, courteous ,good humoured and clearly very experienced.
Moving is a very stressful time but due to their efforts this was reduced significantly and it made the whole process far easier than we could have hoped.
We would certainly use you for any future moves and definitely recommend you to others.
Darren and Mark are fantastic ambassadors to the company.
Once again thank you all very much.
"
 
 
Team:
George,Darren and Mark
 
 
   Business Reply:

HI Julian,

We are pleased to receive such an amazing review following the service you received from us from start to finish. Your kind words have been passed on to all of the team here at GoodMove. You have been a pleasure to work with.

Good luck in your future endeavors from all at GoodMove.
 


Review 27 Aug 2020
Recommended by customer in CO3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture from a 2 bed house over a distance of a mile and a half.
 
Cost: £654
 

"The team were punctual, professional and friendly. We were really impressed with how quickly they moved our furniture, and were flexible in meeting specific requests (e.g. for baby's cot to be brought in first and we changed our mind about where they should put some shelves)."
 
 
 
   Business Reply:

Hi Louise,

Thank you for taking the time to review our services. We are pleased that our team were accommodating to your requests and that you were impressed with how quickly your furniture was moved.

Best wishes from the team here at GoodMove.
 


Review 27 Aug 2020
Recommended by customer in IP17

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved house to just 7 miles away so that Goodmove could do what they call a shuttle move - using smaller vans and doing a couple of trips in the day. It worked really well as we had a lot of stuff spread around the garden, garage, workshop, and house.
 
Cost: £2058
 

"The guys were very efficient working well as a team, and made the big upheaval as good as it could be. We used them a few years before and even though the company has changed ownership I'm pleased to say the service was just as good as before.

We used the full packing and move service but moving a few specific items ourselves in the car that we either needed to hand or were particularly vulnerable.

I'd definitely use them again, service is good and the price is fair."
 
 
 
   Business Reply:

We thank you for your kind words and are thrilled that you received such a positive experience during both times that you have used our services. We wish you well in your new home from all of the team here at GoodMove.
 


Review 20 Aug 2020
Recommended by customer in CO5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I was extremely impressed with the company and the guys who moved me through a difficult time as I had lost my auntie the day before and the divorce .

The guys were polite , professional and worked hard.

I would definitely recommend and use again and can’t praise them
Enough"
 
 
Team:
Steve Lucas etc
 
 
   Business Reply:

Your review and comments are most welcomed. We are delighted that you received such an impressive service and we would appreciate your future recommendations. Warm wishes from the team at GoodMove.
 

Back to top

» 5 4 3 2 1