Martell's International Removers

Charlwoods Road
East Grinstead
West Sussex
RH19 2HG

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating Martell's International Removers 9.5/100
431 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 431 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property
 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed
 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The price represents value for money
 
 
 
Recent Reviews 
 
" Ed was really helpful and informative in managing the finer details of the move. The removal staff were friendly, helpful and efficient"   more
 
" We have used Martell’s before. Another excellent service. Everything went very smoothly. Would highly recommend."   more
 
" The removal men were efficient and helpful. They were respectful and helpful. The packed well and moved the boxes into the relevant rooms, they moved a couple of heavy items that I wanted in differen...."   more
 
" Great thanks so much, would have never been able to move without them"   more
 
 
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Review 28 Feb 2026
Recommended by customer in DL6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A three day move from the South East to the North East. As we have 3 three cars and only 2 drivers, Ed gave us the option of transporting one car in the moving arrangements

"Ed was really helpful and informative in managing the finer details of the move. The removal staff were friendly, helpful and efficient"
 
 
Team:
The whole team were great from start to finish
 
 
 

Review 13 Feb 2026
Recommended by customer in BN8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move over 3 days of a 4 bedroom house from West to East Sussex

"We have used Martell’s before. Another excellent service. Everything went very smoothly. Would highly recommend."
 
 
 
 

Review 12 Feb 2026
Recommended by customer in RH19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was a local move.

"The removal men were efficient and helpful. They were respectful and helpful.
The packed well and moved the boxes into the relevant rooms, they moved a couple of heavy items that I wanted in different positions.
All in all a good service and I would recommend Martells.

"
 
 
 
 

Review 2 Feb 2026
Recommended by customer in rh16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
x

"Great thanks so much, would have never been able to move without them"
 
 
Team:
Adam Kieron & Oscar
 
 
 

Review 25 Jan 2026
Recommended by customer in RH10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from London to East Grinstead. A one bed house to a one bed flat. All quite straightforward.

"The two guys who moved us were excellent. Arrived exactly when we were told they would and started work straight away. Used protective products for our furniture and covered the floors as it was wet outside. They couldn't have been friendlier but at the same time extremely professional. I genuinely have nothing but praise for the company, excellent experience and they took away any anxiety on the day."
 
 
 
 

Review 29 Dec 2025
Recommended by customer in TN6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a lot of furniture, paintings, glasses , crockery and garden items. All was packed by Martells and transported very successfully in good time despite several problems not foreseen and overcome which were not Martells fault.

"Move went well. Very nice and helpful people. Very friendly and professional staff, amazing can do attitude when faced with unforeseen problems, which were not their fault.
Everything went to plan, no breakages or problems with Martells, would certainly recommend them and would use them again"
 
 
Team:
Mark who was very can do, Keiran,Toby.Paul, and Frankie
 
 
 

Review 22 Dec 2025
Recommended by customer in RH18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from Forest Row to Danehill. I had many, very heavy, garden pots & the Team were exceptional with their care & attention. Thank you.

"I was very satisfied with the Team, especially Connor, who was really friendly & helpful. Very impressed with the service provided. Thank you."
 
 
Team:
Connor & others
 
 
 

Review 18 Dec 2025
Recommended by customer in RH1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a large five bedroom victorian old bakery to a 4 bedroom 1970’s house. We had some large/heavy items of furniture. We were in the middle of a chain of 6.

"Our removal men were very polite, very helpful, very organised and very quick. They handled all our things with care, we were very impressed with how well they handled the move. We were extremely happy with the service we received and would recommend to family and friends."
 
 
Team:
Mark, Luke and Jenson
 
 
 

Review 18 Dec 2025
Recommended by customer in CT92
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To completely pack a 3 bedroom bungalow, including 3 sheds/outbuildings along with garden pots/plants/furniture, and move into another property 75 miles away.

"We had used Martells before and so picking them to do this move was an easy choice. The price was very good, the service was brilliant although they did turn up an hour earlier than expected on day one which could have caught us out and would be the only negative point.
We like the fact that there was at least one person who was with the crtew throughout the two days. It would have helped my elderly father if the crew had been the same for both days ( packing on day one and moving on day 2 ) for continuity sake.
But all in all a good move and we would use and recommend Martells. No damages and all items delivered in the same condition they left the house.
The colleagues were so honest that a pound coin found down the side of the sofa was returned to us !!"
 
 
Team:
Sorry, age related forgetfulness!
 
 
 

Review 3 Dec 2025
Recommended by customer in RH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 2 bed first floor flat. We have a 110 litre fish tank.

"The team were fantastic. Arrived on time, a little early but that was great. Were polite and helpful throughout. Really good service and carried out promptly. Very impressed and pleased with the service. Would highly recommend to others."
 
 
Team:
Kieran (sorry don’t know the other names but they were all brilliant)
 
 
 

Review 2 Dec 2025
Recommended by customer in Rh19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was to the South of France, which meant dealing with Customs and organising all the relevant paperwork. The lorry was too big to turn into the driveway from the small lane the house was on. The solution was hiring a smaller lorry close to the house, park in a suitable location and transfer all our furniture to this smaller lorry.

"This move could have been a very stressful experience, there were some logistical issues to deal with, which if not managed correctly could have been a disaster.

Edward and his team were professional and alleviated any concerns which we might have had. Edward’s advice on packing up and dealing with French customs was invaluable. He visited us a week before the move to go through all the paperwork to ensure a smooth transition through customs. He also provided boxes, paper and tape for packing up. His team of 3 then came in a few days before the move to load the lorry. All of this was done efficiently and quickly.

Mark the driver arrived promptly on the day and let us know he had arrived and was waiting at the pre-arranged transfer location. Even though we weren’t quite ready yet, Mark patiently waited until the sale had completed. My husband then helped Mark transfer from the larger lorry to the smaller one to accommodate the small lane to the house. Mark was polite and very hard working. We soon had all our belongings in our new home.

The whole team were outstanding and a credit to Martell’s, we could not recommend them enough.
"
 
 
Team:
Edward and Mark
 
 
 

Review 13 Nov 2025
Recommended by customer in IP4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move furniture into storage, where our furniture was stored for 3 months. It was then taken out of storage and delivered to Suffolk.

"Having sold our house, we then found the house we were purchasing was taken off the market so needed to put our furniture into storage. Martells provided excellent service in the planning and moving our belongings into storage crates. Everyone involved in the process was friendly, helpful and knowledgable. The removal men were professional and packed our belongings into storage in the timeframe quoted. Office staff were very supportive and always on hand to answer any queries. When we finally got the keys to our new house the plan to bring our belongings and deliver to our new home went like clockwork. The removal men were professional, friendly and put everything where we wanted it to go, leaving us that day ready to start our new adventure in our new home. Thank you, would definitely recommend Martells."
 
 
Team:
Simon and Oscar?
 
 
 

Review 27 Oct 2025
Recommended by customer in RH19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from one property to another in East Grinstead.

"We just wanted to extend a heartfelt thank you for the exceptional service we received during our move recently in East Grinstead.

Terry, Stephen, and the young gentleman whose name we regret not asking (shame on us!) were absolutely brilliant.

They were efficient, professional, and incredibly considerate with our belongings and needs. Their calm and capable approach made what could have been a stressful day feel smooth and manageable.

It’s clear that choosing a local company like Martells was the right decision – they truly proved why local is best!
"
 
 
 
 

Review 16 Oct 2025
Recommended by customer in RH19
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 4 bedroom house to an older 4 bedroom house with a larger garden.

"Mark and the team of 3 arrived on time as stated in the quote and then walked around the property to understand in what order items needed to be packed into the lorry. They then work continuously through the first day loading the lorry with barely a break.
They then arrived as a team of 2 to complete the remaining items. Through out the whole process all the chaps were very polite.
The unloading of the items again went very smoothly.
"
 
 
Team:
Mark and his team (sorry can't remember the others)
 
 
 

Review 6 Oct 2025
Recommended by customer in RH19
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Move contents of a 4 bed detached home with a garage and loft including a piano. Destination was only a couple of miles away

"The move took place over 3 days and the guys did an excellent professional job. Always helpful and careful packing fragile items. They had a really good vibe and obviously enjoyed their work. Once the furniture was in, Gavin and Kieran more than once offered to move things if we'd had a rethink. Totally recommend Martells for an stress-free professional move.
The only improvement I can think of is offering a more detailed schedule of what happens each day."
 
 
Team:
Gavin, Kieran and Frankie
 
 
 

Review 3 Oct 2025
Recommended by customer in Rh19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 day local move. Very heavy bronze gorilla to move.

"Our three day move was a very easy process with the guys from Martell’s knowing exactly what to do. They were very friendly and explained what was happening and what would happen on moving day. We were very impressed with the way our very heavy bronze gorilla arrived in our new garden on what looked like a skate board. Then they placed him in the exact position which would be his new home 😊
My only regret was that we only had 4 days to pack and would have loved to have Martells packing for us.
Very happy customer and would definitely recommend anyone moving to use Martells."
 
 
Team:
I don’t remember their names but all worked extremely hard.
 
 
 

Review 27 Sep 2025
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Crawley Down to Winchester on 17 September. The removal guys were extremely efficient, everything carefully looked after and all items of furniture and fittings covered in cloths or put in boxes with reams of paper.

"The office staff at Martell’s were very friendly and explained the timeline accurately. The removal guys were all extremely quick but efficient and considerate of my needs."
 
 
Team:
Sorry cannot recall.
 
 
 

Review 15 Sep 2025
Recommended by customer in SM1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a two bedroom upper maisonette to a one bedroom second floor apartment both accessed by stairs. The maisonette stairs were particularly steep hence why I was moving which the removal men really managed well when moving all my items and furniture.

"The move went really smoothly and efficiently and the all staff involved were extremely helpful, caring and professional and the whole process was faultless from start to finish.
"
 
 
Team:
Both the guys who did my move were exceptional.
 
 
 

Review 9 Sep 2025
Recommended by customer in GL12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bed detached house in Surrey moving to a similar property with a barn in Glocs. Objects moved included a pottery kiln and many personal effects. Because of problems with the chain we had to go into storage which turned out to be a couple of weeks only. This was not an issue.

"Martell's were excellent from the initial contact through to the person visiting to provide the quotation. The liaison person in the office was super and very helpful.
The team who took the items into storage were very good. They were careful and polite. I can't think how they could have improved.
The delivery team (of 2) worked like Trojans. They had a huge amount to move into a variety of rooms and also a barn. They were very helpful, checked if they were uncertain where items went, and moved a few where we changed our minds. They were polite and good company to work with.
If I was to move again then I would select Martell's without question."
 
 
Team:
My bad, I can only remember Oscar on the delivery and Carole Charman in the office.
 
 
 

Review 2 Sep 2025
Recommended by customer in TN31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Dormansland to Rye to downsize

"From the initial quote through to the final delivery, everything went very smoothly and as expected. Adam kept in touch and answered all queries promptly and efficiently. Mark and Jensen packed and removed all items from one house to the other. Mark and Jensen were always polite, friendly and arrived promptly. Nothing was too much trouble for them and they always checked with us if any query arose.They were both professional at all times and worked so hard to pack everything up and then unpack at our new property. We would thoroughly recommend Martells and hope you get Mark and Jensen for your removal!"
 
 
Team:
Adam, Mark and Jensen
 
 
 
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