Kerr's Removals

3 Albert Road
Edinburgh

EH6 7DP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
162 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 162 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Kerr's Removals saved the day. We had a nightmare arranging delivery of a large piece of furniture. The delivery firm were supposedly 'white glove' specialists, but eventually refused to deliver it...."   more
 
" The pre-move discussion gave us clarity on what the move entailed and how it would be managed. On day one the team arrived to the pick up location on time and started to pack, whilst recognising we ha...."   more
 
" Faultless. Why canít more companies be like Kerrís? Completely stress free experience from end to end, with fantastic communication & superb service throughout. Thank you very much for all you did fo...."   more
 
" 3rd time we've used them in 15 months. First class Very efficient, very helpful, very careful, very friendly"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 87%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 72%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 78%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 71%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accommodating 10
arrived 17
Billy 13
boxes 24
care 22
Definitely 21
delivered 11
easy 18
efficient 29
efficiently 12
excellent 27
experience 14
extremely 16
family 19
fantastic 12
finish 15
flat 17
flexible 10
floor 12
free 11
friendly 50
furniture 22
good 30
Great 39
guys 18
happy 21
hard 14
helpful 40
highly 23
Kerrs 90
packed 15
packing 23
polite 29
process 18
professional 35
quick 13
quickly 16
quote 19
really 19
recommend 54
removal 31
Removals 34
service 58
smoothly 15
stress 14
stressful 18
team 46
Thank 16
thanks 13
trouble 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Sep 2019
Recommended by customer in EH6

 I'm: Male 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Delivery of a large and heavy piece of furniture

"Kerr's Removals saved the day. We had a nightmare arranging delivery of a large piece of furniture. The delivery firm were supposedly 'white glove' specialists, but eventually refused to deliver it to our second-floor flat as they deemed it impossible. Kerr's were amazingly supportive, patient, helpful and reassuring. The movers were friendly, professional and capable. They were swift and even made it look easy! We strongly recommend using Kerr's, we were repeat-users of their services ourselves."
 
 
 
 


Review 12 Sep 2019
Recommended by customer in EH10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved packing and collection from a basement/ground floor flat and delivery to a detached house.

"The pre-move discussion gave us clarity on what the move entailed and how it would be managed. On day one the team arrived to the pick up location on time and started to pack, whilst recognising we had some items to move into the new home on day one with the balance being delivered on day two. The removal team were all very pleasant and polite and the items we required moving were delivered in good time. Day two comprised completion of packing and clearance at the old home and delivery to the new address. Despite some dreadful weather everything went very smoothly.

William and his team did a great job. What is most memorable is the good nature and hard work of the team involved, despite having to deal with a huge thunderstorm and getting drenched. They were a pleasure to deal with and can be highly recommended."
 
 
Team:
William and his immediate team were exceptional.
 
 
 


Review 12 Sep 2019
Recommended by customer in Eh14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Faultless. Why canít more companies be like Kerrís? Completely stress free experience from end to end, with fantastic communication & superb service throughout.
Thank you very much for all you did for us.
Sincerely
Keith Marshall"
 
 
 
 


Review 9 Sep 2019
Recommended by customer in EH12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from north of London to Edinburgh, with drop off at one point, then drop off at Jenners Depository then trans-shipment into another lorry for delivery at final address.
 
Cost: £2880
 

"3rd time we've used them in 15 months.
First class
Very efficient, very helpful, very careful, very friendly"
 
 
 
 


Review 9 Sep 2019
Recommended by customer in FK1
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a second floor flat to house.
 
Cost: £1100
 

"William and his team who did our packing and moving were absolutely excellent. I was a bit worried about moving house while 6 months pregnant but I canít explain how much their kind and calm manner made our moving experience as stress free as possible. Despite not getting the keys until 4.20pm on the day of the move, they showed no frustration and made what could have potentially been quite a stressful situation totally stress free. I would not hesitate to recommend Kerr Removals to anyone after such a positive experience.

Thank you so much!"
 
 
Team:
William (and two others who were also great but I didn't catch their names..sorry!)
 
 
 


Review 3 Sep 2019
Recommended by customer in EH32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from upper villa with stairs to a sheltered housing complex for elderly person. Everything handled with care.

"Kerr's removals were very friendly on the phone when making enquiries. We were moving my elderly mother into sheltered housing so the whole experience leading up to the move date had been stressful. They delivered packing boxes when they said they would & were extremely efficient and friendly on the day. Considering they had stairs to negotiate & a small flat at the the other end, they were super fit & nothing was too much trouble. Some items were not moving & we went over this at the beginning. I was surprised at how quickly they loaded the van. At the other end the boys took care with the furniture and boxes & to make sure where the furniture was to be placed. Delighted with the friendly and professional manner in which the move was dealt with. Definitely not as stressful as I expected due to the boys hard work.
Thanks for a great service. Will definitely use this company again"
 
 
Team:
Sorry can't remember
 
 
 


Review 1 Sep 2019
Recommended by customer in EH4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from flat to house, basement flat with quite tricky stairs and spaces.
 
Cost: £1600
 

"Excellent service from start to finish, professional, friendly and hassle free"
 
 
Team:
William Kerr
 
 
 


Review 31 Aug 2019
Recommended by customer in EH32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a 2 bedroomed bungalow to a 3 bedroomed terrace. There was some heavy furniture that needed to be taken up 2 flights of stairs and this was done without complaint. All items were placed in the rooms I requested it be put.
 
Cost: £1500
 

"The removal staff were efficient, respectful, punctual and worked hard. The company were very flexible as our entry date was put back. They completed the job exactly as I asked. Overall I was very pleased with the ay they carried out the move."
 
 
 
 


Review 30 Aug 2019
Recommended by customer in EH21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Eskview Road Musselburgh

"Everyone made it really easy from start to finish, I didn't use your packing service but the pickup & delivery went really smoothly"
 
 
Team:
Alex (I think?) and several others who came & went as they were all helping each other out
 
 
 


Review 30 Aug 2019
Recommended by customer in EH12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving out of Edinburgh from a 3-bed semi detached into a 4-bed house in a rural location 40 minutes out of the city. We were in a long chain to sell our house and the move date was delayed a number of times.
 
Cost: £1200
 

"The Kerr's team simply couldn't have been better. In the run up to the move our move date kept shifting back because of the chain we were in and the team were really understanding and accommodating.

The move itself became the least stressful part of the whole sale process, thanks to the efficient packers who operated with good humour (and patience when our kids were offering to "help").

The team even had to negotiate passage through road resurfacing works in the village.

Overall a great service and excellent value for it. Would highly recommend.

A big thank you from the whole family!"
 
 
Team:
Blair pre-sales and I'm sorry I've forgotten the names of the moving team
 
 
 


Review 29 Aug 2019
Recommended by customer in EH12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a 3rd Floor 2 bedroom flat (no lift) to a detached bungalow on the other side of the city.
 
Cost: £840
 

"Kerrs were extremely helpful and professional throughout the entire process. They were quick to attend our property to provide a quote and price provided was in-line with competitors in the area.

In advance of the move plenty of boxes were provided, more than enough for us to pack our belongings. The boxes were also very sturdy and in good condition.

On the day of the move the team were extremely polite and professional and were really efficient at emptying our belongings in to the truck. I was impressed at the speed of this on the basis all furniture and boxes had to go down 3 floors.

The team were also prompt arriving at the new address and unloaded our belongings quickly. All belongings were in the same condition as they left our previous address.

I would highly recommend Kerrs of Edinburgh to anyone as the service was excellent from start to finish."
 
 
Team:
Blair
 
 
 


Review 20 Aug 2019
Recommended by customer in EH53

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving to a bigger house needed full packing service as I was 7months pregnant had some large pieces of furniture to be packed.

"From start to finish I was highly impressed by the guys that did the work, they were polite, hard working and made everything so much easier for us. They were swift packing up and when it came to delivery day all went just as I had hoped. Would definitely recommend Kerrís removals to friends and family and having the extra packing service made the move stress free.
Thank you Kerrís for all your hard work.


"
 
 
Team:
Stevie?? Was super hard working and a nice guy to deal with.
 
 
 


Review 18 Jul 2019
Recommended by customer in EH35

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had items in storage with them for almost a year and then Kerrs also packed up my flat and moved me to my new home. Flat was a top floor tenement. They packed for me one day and then collected everything the next day, holding it for me for nearly a week until my new home was ready.
 
Cost: £1140
 

"They were so helpful, great communication and a very efficient and professional service. When putting items in storage, I was so impressed by how helpful they were - even collecting things from the allotment along a very narrow road! My moving dates changed a few times and they were very flexible and accommodating. They packed for me one day and then collected everything the next day, holding it for me for nearly a week until my new home was ready - when arranging this, they did it in as economical a way as possible, the charge for holding my things was far less than I expected. Could not recommend them highly enough, brilliant company!"
 
 
Team:
Sorry - I can't remember!
 
 
 


Review 6 Jul 2019
Recommended by customer in EH14
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kerrs were very easy to contact. Supplied boxes. We did own packing. They came on Thursday to take main stuff away....this let us tidy and clean and hoover. Came on Friday and took the rest. Also called at friends house to collect garden furniture

"Kerrs were very easy to contact....very friendly helpful person answered the phone. Quick quotation. Always on time. Friendly obliging removal men.....took beds apart and reassembled them the other end. Did the job efficiently and took a wardrobe away to recycle as it didn't fit anywhere. Supplied boxes and brought more when we didn't have e nough.....also wardrobe boxes which were a great help. Always cheerful and chatty"
 
 
Team:
Wish I could remember. There were quite a few of them in the end!!
 
 
 


Review 29 Jun 2019
Recommended by customer in EH4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving flats within the Stockbridge area.
 
Cost: £750
 

"Overall my husband and I were really happy with our move through Kerrs, the team of three who came to move our items were polite and punctual and did a fantastic job putting all items exactly where we wanted them in the new property."
 
 
 
 


Review 12 Jun 2019
Recommended by customer in EH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from the South of England to Edinburgh, 300+ miles and a whole house removal. Removal company selection was really important given the distance and our need for a part storage solution. Dealing with this remotely over the phone was easy with Kerrs, and on the day of removal everything went as planned, including the careful transportation of our favourite and special Acer in its large pot. Delivery was on time as planned and no damage whatsoever to our goods
 
Cost: £3500
 

"Dealing with a move like this at a distance could have been a nightmare.

We were moving to a smaller property so had to arrange for part of our stuff to be delivered and part to be stored for a few months.

First decision was to use a comany based where we were moving to.

Recommended by a friend who had previously used them, we chose Kerrs after discussions and quotes.

The staff at Kerr's were excellent and understanding, most of all reassuring that they would not let us down.

Sending a rough inventory in advance gave them the detail needed to select vehicle etc.

We packed our boxes inadvance and labelled them with location and some with list of contents also. This helped a lot.

On the day of removal we were very impressed with the way the job was handled, the energy displayed and how everything we wanted to go went into that large lorry. Including our favourite 2m+ tall Acer in its large pot!

Arriving two days later at our new property, the lorry rolled up on time in Edinburgh.We were moving to a smaller property so had to arrange for part of our stuff to be delivered and part to be stored by Kerrs.

We were able to make last minute decisions on a few items to go/not to go to store and the team dealt with this helpfully and without complaint.

Kerrs even had extra men on the job which meant we were moved in really quickly.

It definitely helped us and the removal teams that we had marked and labelled our boxes etc by the room they were designated to be placed, i.e. Bed1; Bed 2; Lounge etc.

All in all a remarkably stress free removal and we would have no hesitation in recommending Kerrs."
 
 
Team:
Billy; Blair; and Davie. Anyway all the team involved on the day. the two
 
 
 


Review 31 May 2019
Recommended by customer in EH37

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Kerrís provided an excellent service from beginning to end to help us with both temporary storage and moving on the day. They were very professional but also had the personal touch as a family run business. Would highly recommend them to anyone!"
 
 
 
 


Review 31 May 2019
Recommended by customer in EH45
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2nd floor flat with restricted parking outside in Edinburgh to house in Peebles. We had a couple of large paintings, some very tall bookcases and generally lots of stuff as we''re a family of 4 and were in the flat for 13 years.
 
Cost: £1056
 

"There were T&Cs which explained the liabilities etc, so these were available to me and I consider that sufficient. Right from the quotation stage when Mr Kerr came to see the property himself, I felt confident. When we asked to change the removals date when our sale date changed, they were accommodating and, on removals day, the whole team was hard-working, friendly and respectful of our furniture and boxes."
 
 
Team:
Sorry, I didn't ask, it was a busy day!
 
 
 


Review 21 Apr 2019
Recommended by customer in EH21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part 2 of move from Forest of Dean to Musselburgh. Move from temporary rented accomodation to newbuild. Access restrictions both ends - School safety zone one end and a busy construction site the other
 
Cost: £2000
 

"The most professional, best managed and least stressful of all our 14 house moves in the last 50 years!! Kerr's are outstanding."
 
 
Team:
William Kerr III and his colleagues
 
 
 


Review 30 Mar 2019
Recommended by customer in EH6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move upright piano from one bedroom to another at short notice.
 
Cost: £60
 

"Kerrs' team was asked to move an upright piano from one bedroom of our ninth floor flat to another. They were selected for this because they carried out our house move from Merseyside to Edinburgh eighteen months ago which was carried out in a highly professional and satisfactory manner.
The piano move was relatively easy as it did not necessitate the use of a dolly. The two man team were able to lift it and carefully carry it to its new resting place with a minimum of fuss and no damage. The team were polite, courteous and helpful.
I cannot speak too highly of the service I have received from Kerrs' on this occasion and on my recent house move. I would not hesitate to recommend them for a local or national move."
 
 
Team:
Kerrs'
 
 
 

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