Kerr's of Edinburgh Ltd

3 Albert Road
Edinburgh

EH6 7DP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Kerr's of Edinburgh Ltd 9.7/100
206 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 206 reviews since 2014
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The entire Kerr’s team was fantastic. It was a challenging move, in many respects, but they couldn't have been more helpful, from the pre-planning, to on the day, to a couple of post move extra requi...."   more
 
" From initial contact with Kerr’s Removers I found them to be very helpful and accommodating. It was not a problem for them to change the move date on numerous occasions due to changes in my circumstan...."   more
 
" Kerr's were exemplary in dealing with my wishes and questions before the move, providing all relevant information. On the day, the team turned up on time, they were professional and friendly and got ...."   more
 
" The team took the stress out of what was already going to be a stressful experience due to the pandemic situation. Boxes, wrapping paper and tape were delivered to my home in Edinburgh well in advance...."   more
 
 
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Review 17 Mar 2021
Recommended by customer in SE19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a large, first floor flat, to a much smaller property.

"The entire Kerr’s team was fantastic. It was a challenging move, in many respects, but they couldn't have been more helpful, from the pre-planning, to on the day, to a couple of post move extra requirements.

A huge thank you to everyone."
 
 
Team:
Blair and Sam
 
 
 


Review 2 Mar 2021
Recommended by customer in EH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From initial contact with Kerr’s Removers I found them to be very helpful and accommodating. It was not a problem for them to change the move date on numerous occasions due to changes in my circumstances.
I opted for Kerr’s to do the packing which I feel was excellent value and carried out very efficiently.
On the day of the move two chaps arrived with the van at the designated time and the van was packed within a few hours. They gave me time to hoover up before putting the hoover in the van. They arrived at the new property at the same time as myself. They asked where the furniture was to go and set about setting beds etc up and the television and stand. I found the chaps very obliging. This was all completed very efficiently within a few hours with the chaps taking away some of the boxes as I emptied them. Overall it was very smooth operation. I would certainly recommend Kerr’s as removers as I found it excellent service. I also found all the staff I interacted with were professional and friendly."
 
 
Team:
Blair
 
 
 


Review 5 Feb 2021
Recommended by customer in EH6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move within town from a one bedroom flat into a two bedroom flat.
 
Cost: £740
 

"Kerr's were exemplary in dealing with my wishes and questions before the move, providing all relevant information. On the day, the team turned up on time, they were professional and friendly and got me moved within three hours. All my furniture and boxes arrived safely and were delivered to where I wanted them in the new flat. I am very happy with their services."
 
 
Team:
Sorry, I did not catch their names.
 
 
 


Review 4 Feb 2021
Recommended by customer in EH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This move was to remove my mum''s furniture and belongings from her house just outside Glasgow to a sheltered accomodation flat in Edinburgh during the current pandemic.
 
Cost: £780
 

"The team took the stress out of what was already going to be a stressful experience due to the pandemic situation. Boxes, wrapping paper and tape were delivered to my home in Edinburgh well in advance of the move which enabled me to go through to my mum's house and pack all the items she required. The team arrived at the agreed time and took over the transfer of all the items in a very efficient manner. There were no issues with anything I wanted taken and they efficiently moved a fairly large sofa out of the door with minimum effort! They then took everything to Edinburgh where my husband was waiting, this allowed me to tidy up the house and also head back through to the East.
The boxes and furniture were deposited in the appropriate rooms and it was all done! The empty boxes were picked up from my home a couple of weeks later once all the unpacking had been done and there was no pressure on this timescale.
I was very happy with the whole procedure, which I was dreading, and it all happened in a pretty quick timescale from end to end. Would highly recommend this company for their friendliness and efficiency."
 
 
Team:
Sorry can't remember
 
 
 


Review 4 Feb 2021
Recommended by customer in RG4

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packed and moved 400 miles.

"Kerr’s were fantastic from beginning to end. The booking process was very clear and Blair in the office was really helpful. When we had to change the date, they were brilliant and came and packed on a Saturday. My mum was moving 400 miles from the house she had lived in for over 40 years to a retirement flat and was very worried about it. The staff at Kerr’s were so reassuring and positive and friendly which really made a difference - she was reassured that they would take really good care of packing her things and that the move would all go smoothly. I couldn’t believe how quickly they got everything on to the van and they unloaded really quickly and efficiently at the other end too with all the boxes going into the right rooms. They put furniture back together and made sure it was where mum wanted it. I would highly recommend them to anyone."
 
 
 
 


Review 1 Feb 2021
Recommended by customer in EH15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic service moving from a flat on the 2nd floor with quirky layout and narrow stairs to a property with limited parking and again a difficult to navigate layout.

"Great service - definitely recommend. Packing was done well and very speedily. Movers were friendly and enthusiastic. Pleased we went with the packing option as it meant that we literally let them in and they did everything up to and including unloading the boxes at the other end. Made the whole process a lot less stressful than it could have been!"
 
 
 
 


Review 29 Dec 2020
Recommended by customer in EH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Totally hassle free.
 
Cost: £700
 

"First class company nothing any bother a great bunch of hard working guys would highly recommended them"
 
 
 
 


Review 8 Dec 2020
Recommended by customer in DH9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move from our large home of 19 years in England to our new smaller home in Scotland
 
Cost: £5520
 

"Everyone on the Kerr's family Team who helped us were brilliant in every way: flexible, helpful, super-efficient, kind, considerate, hard-working, professional and courteous. I was temporarily disabled, so Kerr's did the bulk of the packing and were amazing at that. From the quote to packing and unpacking on site, Kerr's made the whole removal process as smooth and as easy as possible. We would highly recommend Kerr's to anyone wanting the very best and most personalised removal service."
 
 
Team:
Billy Kerr, Davey, Jay, Dean, Davey Jnr, Sam, William Kerr
 
 
 


Review 2 Dec 2020
Recommended by customer in EH52

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved on 4th November after a very fraught sale process. The move date was delayed during a time when the market and consequently demands on removal companies was intense.
 
Cost: £780
 

"It is no exaggeration to say that without the understanding and co-operation from Blair, I don't think the sale and our subsequent move would have actually happened.

Their service on the day was exemplary and I would say to anyone requiring a removal company not to bother looking elsewhere and just book Kerr's."
 
 
Team:
I have already emailed Kerr's directly.
 
 
 


Review 30 Nov 2020
Recommended by customer in EH32

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Most recently moved out of 2 bd flat into new build house involving my possessions going into storage for several months.

"I have used this company more than once both for removal and for storage of my possessions between properties. In all dealings I have found Kerr's personnel to be professional, efficient, helpful, accommodating and reassuring. I have had no hesitation in recommending to friends and will continue to do so."
 
 
 
 


Review 26 Nov 2020
Recommended by customer in EH10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved across Edinburgh with a lot of stuff, in particular 60+ boxes of books. The van was completely full.
 
Cost: £3200
 

"Excellent, very accommodating, completed unloading half a day early. They were happy to come back and re-move a heavy wardrobe when we changed our mind where to put it (at the same time as collecting the empty boxes)."
 
 
Team:
Up to 10 people!
 
 
 


Review 24 Nov 2020
Recommended by customer in EH9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2nd floor flat to a ground floor house.
 
Cost: £840
 

"Great from start to finish. Very communicative even despite the challenges presented by Covid. On the move day the team arrived promptly and had the vans packed within 2 hours. Unloading was also extremely efficient and completed within a couple of hours. Would highly recommend their services."
 
 
 
 


Review 24 Nov 2020
Recommended by customer in BN7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Most furniture in storage for 10 months. Small move into rented accommodation then a main move into new home.

"Supplied with boxes and wrapping paper well ahead of the move to allow good time for packing. The move from the property was handled efficiently. The upright piano arrived at the new property in good condition after 10 months in storage - a sign that it was well looked after."
 
 
 
 


Review 8 Oct 2020
Recommended by customer in EH42
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a first floor in Edinburgh to a house in East lothian.
 
Cost: £1100
 

"Kerrs were amazing. Our move was delayed unexpectedly at the last minute by a few days. Kerrs were very understanding and flexible to rearrange. They took the stress out of the move.i cant imagine what we would have done without them."
 
 
Team:
Dealt with Blair and Billy in the back office - dont know the names of the guys who did the lift.
 
 
 


Review 7 Oct 2020
Recommended by customer in TD11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a second floor flat to a house 50 miles away. Involved a lot of heavy books, mirrors and a sofa bed as well as usual house contents. we chose to use the packing service

"Professional from start to finish. Observed social distancing. We had no worries at all on that aspect of the job. Packer did an excellent and fast job the day before the move. Staff on the removal team were friendly and helpful and accommodated a few last minute problems. They worked really hard to take the stress out of the day. I was very impressed and would recommend the firm to anyone looking for a remover."
 
 
 
 


Review 1 Oct 2020
Recommended by customer in EH6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving from. A 3 bed apartment to a 1 bed So items and space an issue I had booked Kerr’s and had to cancel due to delays So I appreciated your patience
 
Cost: £840
 

"From start to finish due to my circumstances Kerrs made it very easy for me I appreciated very much the time care and understanding I was given
The service again from start to finish was profession and helpful"
 
 
Team:
Ricky Russel and Liam at the end helped
 
 
 


Review 1 Oct 2020
Recommended by customer in EH12
 My Age: 50 - 59 
 I'm: Female 

 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Used Kerr''s full pacing service and they arrived promptly on packing day and were fast and efficient on that day and on the following day when they took my belongings to storage for three weeks.

"Due to external factors they were later than expected on the day they delivered my belongings but again were fast and efficient and also friendly. As it took me a few weeks to unpack they came more than once to remove empty boxes and packing material which I appreciated getting out of the house. Very friendly service."
 
 
 
 


Review 1 Oct 2020
Recommended by customer in EH3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Close by move but last minute, so pleased they could fit me in!

"Fifth move with Kerrs. As usual, they were prompt, professional, friendly, well priced and very helpful. All aspects are handled with the customer at the centre. Easy to talk to and very accommodating."
 
 
Team:
Gosh! everyone was brilliant. Cannot pick out individuals
 
 
 


Review 1 Oct 2020
Recommended by customer in EH8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Edinburgh to England
 
Cost: £1680
 

"All went smoothly"
 
 
 
 


Review 24 Sep 2020
Recommended by customer in EH14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have used Kerr removals over the years both moving from and coming back to Edinburgh.

"They are always "on the ball" and have never let us down. The guys who move the furniture are always very smart and treat our furniture and pictures with great care. I have no hesitation on recommending in Kerr Removals to anyone needing this kind of service"
 
 
 
 

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