Herbert Davis Removals Ltd

Unit 1 Glevum Works, Upton Street
Gloucester
Gloucestershire
GL1 4LA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Herbert Davis Removals Ltd 9.7/100
695 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 695 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" The crew were brilliant, they courteous, friendly, helpful and really patient when the buyer turned up and made logistics tricky. I'd highly recommend Maxine too, who made the process of booking t...."   more
 
" The guys treated all our possessions carefully, put them all in the rooms of choice and were lovely and helpful. The guys were punctual and polite. Conscious of other traffic so moving the trucks a...."   more
 
" When dealing with the office they were polite and helpful. We requested a quote which arrived swiftly. Nearer the move we had to change the location of the second collection, which was agreed. On mov...."   more
 
" Very impressed. The team were very efficient and quick. Excellent service, the team were amazing"   more
 
 
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Review 20 May 2024
Recommended by customer in EX2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Herbert Davis moved me from Cheltenham to Exeter in April 2024.

"The crew were brilliant, they courteous, friendly, helpful and really patient when the buyer turned up and made logistics tricky.

I'd highly recommend Maxine too, who made the process of booking times and delivery really easy.

It was a next day delivery, and the crew turned up at 9.30 and thoughtfully covered everything from the shed to protect it, until I could order another one.

Thank you."
 
 
Team:
Shane, Chloe and Steve
 
 
 


Review 26 Apr 2024
Recommended by customer in Gl52
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Rescued us at very short notice after we were given less than a week’s notice of exchange and completion (happening on the same day). Really helpful in terms of knowledge and spotting potential problems, advising us of the process etc. Moving from a 3 bed terraced with lots of plants in pots in the garden that had to be carried through the house as no alternative access, to a detached house on a shared private drive.

"The guys treated all our possessions carefully, put them all in the rooms of choice and were lovely and helpful.

The guys were punctual and polite. Conscious of other traffic so moving the trucks as necessary to accommodate them. They treated all our possessions carefully, helping to remove a couple of screws from last minute items after we packed the screwdriver! I was worried about the plants because of their height and weight but they managed to move them. Held the dog when we were having to deal with the estate agent and the dog was freaking over the shiny floor. Put all the items in the rooms of choice and were lovely and helpful. Had been quoted by two other companies, both cheaper, but the knowledge and reassurance Andy Ford gave us meant we chose Herbert Davis. There was no messing about, Andy could tell I was already very stressed so I was very grateful he secured the booking quickly. All the guys on the day were absolutely fab too. Massive thanks to them all, wouldn’t hesitate to recommend the firm to anyone."
 
 
Team:
Andy Ford, not sure of the names of the lead guy on the day - Simon?He was fab too. The guy who did the really heavy lifting was amazing too.
 
 
 


Review 22 Apr 2024
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from small semi-detached to a park home, including a collection from a storage unit.

"When dealing with the office they were polite and helpful. We requested a quote which arrived swiftly. Nearer the move we had to change the location of the second collection, which was agreed.
On moving day the van arrived promptly and the two removal men introduced themselves and asked to be shown around the property to review what needed to be taken. Then they put down their own rugs.
They got on with the move, going from room to room, and provided wardrobe boxes (which were pre-agreed), to avoid us having to put all clothes in boxes.
They had 1 break during which when they swept out the van.
2 hours later they had packed the van and drove to the second location.
Then they drove near to the destination address and waiting for 'the call'.
When we called them to say we were on the way with the keys, they got ready and when we arrived they had dropped the tail-lift and created an aluminium bridge to the steps of the address, to avoid the steps.
There was an issue getting in, but they were helpful and patient - we were extremely stressed at this point!
Again they asked where everything was to go, put down their rugs and got on with the job. 2 hours later they were leaving.
We cannot rate their work highly enough."
 
 
Team:
We can't remember the names but one had the nickname 'Ringo'.
 
 
 


Review 17 Apr 2024
Recommended by customer in Gl20
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a three bedroom house to a bungalow

"Very impressed. The team were very efficient and quick. Excellent service, the team were amazing"
 
 
 
 


Review 17 Apr 2024
Recommended by customer in Na
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from a quirky old house with awkward stairs

"Andy and the team were brilliant. Quick to reply to messages before the move and very friendly on the big day. Their efficiency and team work was impressive and reassuring."
 
 
 
 


Review 17 Apr 2024
Recommended by customer in GL1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Amazing from start to finish

"The only service that went close to perfect"
 
 
 
 


Review 17 Apr 2024
Recommended by customer in GL53
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing house move

"Herbert Davies took all the stress out of moving! Very calm and professional approach before the day which put us at ease. On the day they were very efficient and careful in the way they worked. Listened to our concerns about the challenges the new property would pose and acted accordingly. All in all a good experience and would recommend Herbert Davis"
 
 
 
 


Review 25 Mar 2024
Recommended by customer in DY13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack and move over 2 weekdays to two different addresses in another County.

"From my initial telephone conversation with Maxine in the office at Herbert Davis, I felt encouraged that although daunting to me, this pack and move was perfectly possible for their team. I was able to request an in person assessment of the property and garden, from which Andy was able to provide me with a clear plan and quotation.


From Andy's first assessment visit, he came across as a calm professional individual who very much took things in his stride and was second to none at calming my very nervous disposition. A friendly demeanour was such an important element for me.

Maxine handled the many variations of prospective move dates efficiently and with a sympathetic ear to what was becoming a very trying time towards exchange and completion.

This move was over two days, day one packing and loading and day two was transporting to another county and to two different addresses. Unfortunately owing to health issues neither myself or my husband could assist with much more than making tea/coffee and biscuits but the Team never once made us feel awkward or embarrassed about our situation, which had weighed heavily on my mind. We were regularly reminded they were here to do the job for us.

Emotions were running high as this was the clearance of my late parents belongings and I was feeling completely overwhelmed. Andy and his Team, including Maxine in the office, were amazing. They were so professional and considerate but most of all they were compassionate with the way I was feeling. All of the possessions were packed with care and then swiftly but carefully loaded. They handled all of the many garden items as well as the house itself.

They reassured me that it was not as daunting a prospect as I viewed it as they do this all of the time and they worked so hard and achieved so much in two days. They were always helpful with advice when asked along the way.

I will always be grateful to them and wholeheartedly recommend them to anyone considering removal companies in their area."
 
 
Team:
Maxine, Andy, Simon, John and Chloe
 
 
 


Review 13 Mar 2024
Recommended by customer in Gl27
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was very pleasant , felt stress free well as much as it can when moving . The removers made the move a lot easier for me and our family

"Herbert David were amazing from start to finish . I had move with short notice as there was complications along the chain , and didn’t give them a lot of notice . I had excellent service from the communication from the main office and excellent service to the men that moved us .
We did all the packing so they didn’t need to help with that .
There arrival was very prompt on moving day , the just straight to work and they worked there socks off . I was amazed on how quick and efficient they were . At the arrival of our new house they always checked in to ensure they were placing our items in the correct room . They were careful with everything we had . The team was friendly and polite . I will always use this company and will always recommend them to family and friends .
"
 
 
 
 


Review 13 Mar 2024
Recommended by customer in GL52
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from two bedroom town house with basement to two bedroom bungalow. Single parent with disabilities.

"It’s unusual to find an organisation that far exceeds your expectations and are willing to be flexible to accommodate your specific needs. So Herbert Davis were an exceptionally lucky find and are in my opinion Gloucestershire’s best kept secret!

Not only was the move careful, efficient and professional but the team were also unusually respectful, considerate & cheerful throughout the day and often went above and beyond to help wherever they were needed. They are all an absolute credit to the removals industry.

From initial contact to the end of the move Herbert Davis were consistent in friendly & professional service. I will not hesitate to recommend them to anyone requiring removal services.

Thank you all. You are very much appreciated."
 
 
 
 


Review 9 Mar 2024
Recommended by customer in GL2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was not very straightworward, even tho it was only about one mile within the city. The day before the packers were to come in our solicitors told us our buyer had failed to get his money released and so we could not exchange and complete as planned. This involved a cancellation and a penalty charge, which Herbert Davis kindly reduced from 75% to 50%.

"We have nothing but praise for the speed, cheerfulness and skill of the removal team. Packing things up that we would have struggled to know what to do with.

All well packed, no breakages!

Of particular importance in selecting Herbert Davis (there was a close competitor) was that they would dissassemble beds and furniture. Very helpful.
"
 
 
Team:
Can't remember! 2/3 male, one female
 
 
 


Review 27 Feb 2024
Recommended by customer in GL53
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was moving from a big 4 bedroom house [with an annex, large greenhouse and shed] to a much smaller bungalow [in floor area] that was nearby. HD sent a team of four the day before to begin the packing. They were all very pleasant and worked well. The next day [of the move] the next house''s keys were not available until early afternoon and it was discovered that not all my stuff would fit into the pantechnican, so it was decided to send it off, quickly unload and then send it back to finish off. Luckily, the distance was small and only a matter of minutes. Because it was now getting late, HD sent three more workers to help speed up matters. It was finally finished at about 8.30 pm. Although I haven''t yet finished unpacking, everything so far seems fine, although I haven''t yet found everything I want. One drawer of a rickety tool box seems to be missing - but it''s probably there somewhere amongst the unpacked boxes.

"I thought that it was very easy to deal with Herbert Davis. They were polite, efficient and helpful and gave me a very good price.
Although I have put 'No' to some of the Code of Practice questions above, it might just have been that I was asked to read the various documents which will have explained these things and I don't remember being asked to do so. One expects to read them and is expected to do so. So, no complaints there.
The only fault was that there was a misappreciation of how much stuff I had in my old house, garage and garden, which meant a second trip for the pantechnicon. It was fortunate that I was not moving far. However, I'm sure that for a move over a longer distance, much more leeway would be given.
Herbert Davis are a family firm and are very helpful and nice to work with, as were all their packers. I would recommend them highly."
 
 
Team:
Steve, and his daughter Chloes, Jace and ? [went for a driving lesson] plus 3 others sent in late to finish second load
 
 
 


Review 27 Feb 2024
Recommended by customer in GL10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Three very full days with packing, loading and then unloading. The rain didn''t help!

"Can't say anymore than excellent"
 
 
Team:
Andy and Maxine Ford, Simon, Steve, Chloe and Shane
 
 
 


Review 13 Feb 2024
Recommended by customer in GL4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a large 3 bed semi, 2 miles to a large 4 bed detached with less than a week to find movers and with a newborn. Some furniture needed dis/re-assembly and there were garden items to move too.

"The quote process was fantastically fast, Andy made a point of coming out and fitting me in on the same day as the move was so soon and I had a newborn baby so was quite anxious about it too. He was absolutely lovely and very knowledgeable. Due to the short time frame he reassured me and got me booked in the same day.

Maxine was my correspondant via email for all the paperwork and was quick to answer my queries.

On the day, Andy and Simon arrived with the lorry at the agreed time and immediately began the job of loading things up. They were both cheerful, polite, and friendly through the process and took great care to get everything safely and professionally packed into the lorry. It was about as relaxing as a house move could be! Once packed, there was a quick and well deserved lunch break before unpacking began at the new house - with the same professional and friendly attitude as before.

I would not hesitate to hire them again, and highly recommend them to anyone moving! My only qualm was that I stupidly packed the kettle and mugs too soon and couldn't offer them a well deserved hot drink during the move."
 
 
Team:
Andy, Simon, and Maxine for correspondence
 
 
 


Review 2 Feb 2024
Recommended by customer in GL15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved two weeks ago.

"Steve and his team were excellent, they were polite and very happy and nothing was too much trouble for them.
I have no hesitation on highly recommending Herbert Davis to anyone for their next house move."
 
 
Team:
Steve John Sean and Cloe
 
 
 


Review 31 Jan 2024
Recommended by customer in GL2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Herbert Davis Removals helped with removals from two locations, both a property and a storage unit in the same morning, into a house and separate garage.

"Seamless move, beating other quotes. Helpful delivery of a selection of sizes of boxes included in the price, particularly the wardrobe box used on the day was very helpful. I did not need to empty drawers they were taken “as is”. Two friendly polite and efficient movers, who made sure everything was as I wanted it. Highly recommended."
 
 
Team:
John and Simon
 
 
 


Review 5 Jan 2024
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home downsizing over two days to another county

"We cannot fault any aspect of the service we received. It was an incredibly stressful house move to another county. Every member of the team were polite, efficient and we felt we were in very safe hands. They found solutions to any problems rather than draw our attention to what they could not do. Special thanks go to Andy and Maxine who provide a first class service. We would have no hesitation in recommending Herbert Davies Removals."
 
 
Team:
Maxine, Andy, Simon & Callum
 
 
 


Review 22 Dec 2023
Recommended by customer in GL8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was from a rural, large, traditional old farmhouse with outbuildings to a smaller property about 10 miles away. Access to the new house was restricted, so the removal vans could not be parked directly by the house. Furniture and boxes were unloaded into the house and also a separate annexe. What went where, was decided on the spot by us so the team were great at liaising with us.

"The removal team was fantastic, nothing was too much trouble and they remained cheerful and calm throughout the whole process and worked extremely hard. Really great bunch of people. From packing, loading, moving and unloading, it took 3 days. From our perspective they worked as a real team.
The firm was a pleasure to deal with from start to finish, a family business with a professional approach and our thanks to the organisers in the office as well. Really quick to respond to queries.
Everything was packed speedily and proficiently and nothing was damaged.
"
 
 
 
 


Review 10 Dec 2023
Recommended by customer in Tr26
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Gloucestershire to Cornwall

"Really helpful from start to finish. It was a two day move and Andy and Maxine did everything they could to make it as smooth as possible. Great communication throughout, no damaged items and both the loading and unloading were completed swiftly. Would highly recommend!"
 
 
Team:
Andy and Maxine
 
 
 


Review 8 Dec 2023
Recommended by customer in GL4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move from Quedgeley to Tuffley.

"No difficulties at all. A very amicable and professional company. We were pleased to use a local company that has been established for over a hundred years, and is still a family business. We did not even consider getting any further quotes."
 
 
Team:
John, Steve, and Ky.
 
 
 

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