G B Liners

Holmer Depositories, Holmer Road
Hereford
Herefordshire
HR4 9RU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1515 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1515 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Overall good service some minor damage to some wooden furniture. Inventory of contents of 8 containers was a complete jumble of all contents and note any discrepancies as we were required to do. "   more
 
" Overall an excellent service. Not the cheepest on the market, but certainly worth the money for the hassle free service. Thank you to everyone involved with my move on the Hereford team. "   more
 
" Very friendly. Considerate team. "   more
 
" This was the third time we have used the service of GB liners. Highly skilled as always, in maneuvering the vehicles in Awkward access points. And stacking and loading with great precision. A pleasu...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01432 272274.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 91%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 25
access 20
arrived 33
best 31
boxes 45
Brilliant 37
care 42
careful 44
cheerful 44
courteous 70
crew 62
definitely 32
delivery 33
efficient 185
efficiently 33
excellent 293
experience 37
extremely 59
fantastic 32
friendly 145
furniture 44
GB 117
good 152
great 80
happy 50
hard 68
helpful 252
Highly 47
impressed 41
Liners 241
packed 40
packing 79
pleasant 62
pleased 58
polite 117
professional 160
quick 33
really 42
recommend 125
removal 137
satisfied 36
service 291
smoothly 34
stress 34
stressful 33
team 194
Thank 76
thanks 39
trouble 45
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 16 Aug 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bed house contents and garden implements from Shropshire to store for one month.
Then delivery to new address in Startford upon - Avon
 
Cost: £3714

"Overall good service some minor damage to some wooden furniture.
Inventory of contents of 8 containers was a complete jumble of all contents and note any discrepancies as we were required to do. "
 
 
 
 
 
 


Review 14 Aug 2019
Recommended by customer in PE9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Ledbury, Herefordshire to Stamford Lincolnshire via Yarwell, Northhamptonshire.
 

"Overall an excellent service.
Not the cheepest on the market, but certainly worth the money for the hassle free service.
Thank you to everyone involved with my move on the Hereford team. "
 
 
 
 
Team:
Brian Vallance Scott Lya
 
 
 


Review 14 Aug 2019
Recommended by customer in HR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went well.
 
Cost: £876

"Very friendly. Considerate team. "
 
 
 
 
 
 


Review 9 Aug 2019
Recommended by customer in PE32
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team were exceptional in all aspects of the move from Herefordshire to Norfolk. Always courteous and care and encouraging at what is a naturally stressful time.
 
Cost: £5900

"This was the third time we have used the service of GB liners.
Highly skilled as always, in maneuvering the vehicles in Awkward access points. And stacking and loading with great precision. A pleasure to have them all during the process. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in HR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A straightforward move from one country village to another only 4 miles away!
 
Cost: £3500

"Excellent company, everything was very well packed. Staff we very courteous. Only reason we did not give maximum score was a few heavy garden pots chipped when put down!"
 
 
 
 
Team:
Grant Lee
 
 
 


Review 8 Aug 2019
Recommended by customer in OX49
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a 5 bed apartment to a 2 bed house. On the 2 hottest days of the year.
 
Cost: £2972

"The 4 men worked extremely hard in the heat. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in HR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £864

"The team got everything moved out and in to the new property quickly and without fuss. All on time. A little paint scraped but have a promise to repaint, so no problems there.
Brian Vallance was particularly good. "
 
 
 
 
Team:
Brian Vallance Ben Sadler
 
 
 


Review 31 Jul 2019
Recommended by customer in YO8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full packing service and move South Wales to North Yorkshire some complex packing eg. grand father clock and tricky access as we lived up a mountain in Wales and have a very long narrow driveway in Yorkshire.
 
Cost: £4000

"I can't speak highly enough of GB liners. This is the second time we have moved using their Hereford team and both times they have taken the stress out of moving. Every team member is exceptionally polite and good hummared. They are very respectful of your home and take great care in packing. I wouldn't want to use another company now. "
 
 
 
 
Team:
Martin Grant
 
 
 


Review 29 Jul 2019
Recommended by customer in HR4
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from 3 storey farm house to a two storey croft. A large number of book gardening items and furniture, art materials and heavy furniture were involved.
The presence of three large sheds at the new property saved the day.
 
Cost: £2950

"During our married life we have moved home fifteen times. None of these events had been without their problems, until this one.
Your men worked as an expert team knowing precisely what had to be done and doing it in an affable and respectful manner. We were remarkably impressed by their resilience and good humour thus making what could have been a traumatic experience for both of us two oldies less stressful.
However (and there's always one however) we were not happy to see only two people unloading a large bulk of heavy items on the third day which made the day unnecessarily longer for all of us. There were no comments or complaints from the men who happily got on with the job but we felt this was a poor management decision which made us feel uncomfortable. Needless to say, we have already recommended your company to two lots of friends who will be moving in the near future.
"
 
 
 
 
Team:
Martin Scot Chris Dean
 
 
 


Review 29 Jul 2019
Recommended by customer in CH7
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Removed from Hereford to your store in October 2018. Removed from Store on 8th July 2019 to present address.
 
Cost: £916
 
 
Team:
Paul John
 
 
 


Review 28 Jul 2019
Recommended by customer in HR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic out and in
 

"Great would use again. "
 
 
 
 
 
 


Review 25 Jul 2019
Recommended by customer in HR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rental house to barn renovation - building site surrounding the barn.
 

"Very helpful and efficient staff. "
 
 
 
 
 
 


Review 21 Jul 2019
Recommended by customer in TN21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Ledbury to East Sussex so removal men came and packed van one day then move to Sussex. They delivered and unpacked the following day. We did our own packing off boxes and bubble wrapped all our furniture.
 
Cost: £1300

"Very good service given. Prompt, polite, helpful. Would use this company again in the future. 10 out of 10. Thought it was a bit expensive but that was due to the distance and having to move over 2 days, it was worth the money for peace of mind having professional do the job well. "
 
 
 
 
Team:
Brian Duane
 
 
 


Review 21 Jul 2019
Recommended by customer in HR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly. The men calmed us when we got stressed. Nothing was too much trouble. We had our stuff moved into storage for 4 weeks. No Problem.
 

"We did not had any challenges. The men were fantastic. The move into our new home went smoothly and efficiently. Sorry cost is in a file box somewhere. We have already recommended GB liner, twice to other home sellers. "
 
 
 
 
 
 


Review 21 Jul 2019
Recommended by customer in DL11
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved furniture from home address to holiday home.
 
Cost: £1300

"Very polite, efficient crew. Would definitely move with you again!
Furniture moved quickly, with care.
Despite moving to the Dales - narrow roads, bridges - move went smoothly.
Ramp needs looking at a grant feel whilst carrying furniture - wet weather!
"
 
 
 
 
Team:
Grant Hermsey Alex Butt
 
 
 


Review 15 Jul 2019
Recommended by customer in HR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £624

"All went well. "
 
 
 
 
 
 


Review 15 Jul 2019
Recommended by customer in HR4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent unfortunately
3 wardrobes wouldnt go up stairs so had to dismantle (Thank god for electrical screw driver)
 
Cost: £522
 
 
 
 


Review 13 Jul 2019
Recommended by customer in GL2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 11 Jul 2019
Recommended by customer in WF10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good
 

"Only one thing we were 8 legs missing Shelfing not left at other house I went from room to room nothing left. "
 
 
 
 
Team:
Chris
 
 
 


Review 11 Jul 2019
Recommended by customer in HR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
G.B Liners team were on time, very polite, professional and hard working. Excellent service.
 
Cost: £1190

"As above and will recommend GB liners to anyone who we know are moving home. "
 
 
 
 
Team:
Leigh Shyam Brian Dean
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1