G B Liners

Holmer Depositories, Holmer Road
Hereford
Herefordshire
HR4 9RU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
1545 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1545 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very pleasant crew, quick and efficient"   more
 
" Happy with the manner in which GB Liners conducted themselves from the first survey to the last box delivered. Would recommend them to any prospective mover."   more
 
" We were sent 5 men and 2 lorries and a van all were very helpful and polite"   more
 
" Good move. No complaints. "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01432 272274.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 89%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 91%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 25
arrived 34
best 31
boxes 47
brilliant 39
care 43
careful 45
Cheerful 45
courteous 71
crew 62
Definitely 33
delivery 34
efficient 189
efficiently 34
excellent 297
experience 39
extremely 61
Fantastic 32
friendly 147
furniture 48
GB 122
good 156
Great 84
Happy 53
hard 71
helpful 258
highly 48
impressed 43
Liners 247
packed 40
packing 80
pleasant 63
pleased 58
polite 121
professional 164
quick 33
really 42
recommend 128
removal 140
satisfied 36
service 296
smoothly 34
stress 35
stressful 33
team 195
Thank 77
Thanks 41
trouble 45
working 31
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 4 Dec 2019
Recommended by customer in H22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smooth and well organised. Didn't make any complaints about lots of small boxes and items.
 
Cost: £1200

"Very pleasant crew, quick and efficient"
 
 
 
 
 
 


Review 2 Dec 2019
Recommended by customer in HR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pretty smooth. No range problems. No leakages very pleasant handlers
 

"Happy with the manner in which GB Liners conducted themselves from the first survey to the last box delivered. Would recommend them to any prospective mover."
 
 
 
 
 
 


Review 29 Nov 2019
Recommended by customer in HR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They had to use a van as lorrys unable to get up drive.
 
Cost: £1400

"We were sent 5 men and 2 lorries and a van all were very helpful and polite"
 
 
 
 
 
 


Review 28 Nov 2019
Recommended by customer in HR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very efficient, solved parking issues. On time. did a good job loading and unloading.
 
Cost: £695

"Good move.
No complaints. "
 
 
 
 
Team:
Dean David Emma Mitc
 
 
 


Review 26 Nov 2019
Recommended by customer in CF14
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
He moved family furniture from Switzerland to the UK.
 

"G B Liners have been wonderful! I am more than happy with the service we received and should we move, We will use their again. "
 
 
 
 
Team:
Damien John Chris Clayton
 
 
 


Review 21 Nov 2019
Recommended by customer in BS25
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move. Bungalow to ground floor apartment.
 
Cost: £900

"All went to plan
Just awaiting collection of cartoons now.
Definitely recommend GB liners.
Thank you!!"
 
 
 
 
Team:
Connor Dan Connor
 
 
 


Review 19 Nov 2019
Recommended by customer in SY8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple but large move to smaller property (sold house - rented)
 

"Just Fab!
GB liners are great. "
 
 
 
 
Team:
Hf 80544
 
 
 


Review 7 Nov 2019
Recommended by customer in HR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was a fairly simple one, covering very little distance and with only contents of a 2 bed house to shift. That said everything was absolutely swimmingly.
 
Cost: £615

"This was the first time I'd ever used removals, so I was a little anxious about the whole experience. however, I needn't have been, as I was put at ease straight away and anything was done in a professional manner. All the while keeping it friendly and informative - just how "
 
 
 
 
Team:
Dwayne
 
 
 


Review 7 Nov 2019
Recommended by customer in KW17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old house with restricted access everything had to be packed on site and then ferried by small van to the sorry. Goods were then stored for 2 months before being transported to new home in the Orkney islands
 
Cost: £7880

"We were very impressed with all aspects of the service provided by GB liners. The handled a challenging move very efficiently and with good humour. "
 
 
 
 
Team:
Lee 4 Other Steve 2 Other
 
 
 


Review 5 Nov 2019
Recommended by customer in HR1
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3148

"The chaps were very positive, cheery and helpful, even though there was a lot more than originally quoted. They finished when they said they would and were on time at both ends. "
 
 
 
 
 
 


Review 4 Nov 2019
Recommended by customer in SM5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two - day operation due to distance involved. The crew were efficient, polite and helpful.
 

"A very efficient operation in all aspects. Any difficulties re parking were cheerfully overcome. "
 
 
 
 
 
 


Review 28 Oct 2019
Recommended by customer in WR15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move 4 miles distance, move spread over 2 days in small loads (much less stressful) ackward narrow staircase set a challenge but managed very well large heavy mature potted plant moved without a problem.
 

"Would recommend this company to anyone moving house, excellent staff, hardworking and polite. "
 
 
 
 
Team:
John Jason Chris
 
 
 


Review 28 Oct 2019
Recommended by customer in HR1
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Efficient, helpful, friendly. "
 
 
 
 
Team:
Steve
 
 
 


Review 25 Oct 2019
Recommended by customer in FY6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2022

"Excellent service from start to finish
Removal men were brilliant at their job. "
 
 
 
 
Team:
John Steve Chris
 
 
 


Review 17 Oct 2019
Recommended by customer in BH8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
150 mile move. Downsizing from large country property with elderly parents. Lots of outbuildings to clear.
 

"Team were great! very helpful and experienced. Lots of useful advice. They worked extremely hard and were very careful. A pleasure to use. "
 
 
 
 
 
 


Review 11 Oct 2019
Recommended by customer in SP11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very difficult move from a large farm house into a small cottage, with limited access to both. Carried out with good humour to an excellent standard.
 
Cost: £6000

"Very well done to an of you. "
 
 
 
 
Team:
Andrew Paul John
 
 
 


Review 11 Oct 2019
Recommended by customer in HR4
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a large farmhouse to a smaller property.
 

"Both office staff and moving teams were excellent in their attitude and politeness. "
 
 
 
 
 
 


Review 11 Oct 2019
Recommended by customer in GL18
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went very smoothly excellent moving team and good communication with Hereford office.
 
Cost: £3600

"No problems at all. As pleasant as an experience as moving can be given the overall stress!"
 
 
 
 
Team:
Andrew Ben Mitch
 
 
 


Review 10 Oct 2019
Recommended by customer in HR1
 My Age: 50 - 59 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1190

"Excellent from start to finish!"
 
 
 
 
Team:
Andy Paul Brian Alex
 
 
 


Review 3 Oct 2019
Recommended by customer in HR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Working to light deadlines; downsizing, so care needed to be taken over selecting the right items/ boxes. Team exceptionally helpful and inspired confidence.
 
Cost: £720

"See above - Very happy. "
 
 
 
 
 
 

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