Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Scottish Removal Services 9.8/100
466 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 466 reviews since 2007
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" Moving from Skye to Inverness we wanted someone local. Melissa and Claire were very professional, kind, friendly, polite and helpful. Gave us all the information and answered all our questions. Schedu...."   more
 
" Scottish Removals Service are brilliant. This is the second time we’ve used them and we thoroughly recommend them. From start to finish they kept in touch, did exactly what they said they’d do and the...."   more
 
" The removal team were absolutely brilliant and despite the awkward space they moved everything smoothly and carefully with no breakages. Billy and Ashton were so lovely, very reassuring and courte...."   more
 
" Office courteous, efficient, helpful and knowledgeable. Customer kept informed at all stages. Movers on time uplifting and delivering whilst being consistently courteous. Also efficient handling, org...."   more
 
 
About Us


Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 24 Jul 2024
Recommended by customer in IV26
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Skye to Inverness. Friendly and professional guys.. All three lads very polite and helpful, packed everything really well, didn’t brake anything. Price very reasonable and well worth it.

"Moving from Skye to Inverness we wanted someone local. Melissa and Claire were very professional, kind, friendly, polite and helpful. Gave us all the information and answered all our questions. Schedule, invoices, info, documents - all perfect.

Unfortunately I don’t remember the names of the three movers on the day, but they were the same - professional, polite, careful. Packed everything well and didn’t brake anything. They were on time and everything went well.

We were very happy with all of them and would definitely recommend.
Price very reasonable and well worth it.

Thumbs up.👍"
 
 
Team:
Melissa, Claire and three mover (sorry don’t remember names)
 
 
 


Review 19 Jul 2024
Recommended by customer in NW1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House contents move from central London to Highlands of Scotland.

"Scottish Removals Service are brilliant. This is the second time we’ve used them and we thoroughly recommend them. From start to finish they kept in touch, did exactly what they said they’d do and they made the whole experience of moving from central London chaos to a quiet rural location effortless for us. Melissa and Claire are very experienced in managing moves and lovely to deal with. Lewis and Ashton were friendly, efficient and took great care of our possessions and our homes."
 
 
Team:
Lewis & Ashton
 
 
 


Review 15 Jul 2024
Recommended by customer in IV51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The Scottish Removal Service completed a very big move for us from Wiltshire to Portree, Isle of Skye. I had lived in my old cottage for 35 years and so had accumulated an awful lot of things over the years, including many large paintings and artwork. The cottage was on three floors, along with a very awkward narrow and steep staircase.

"The removal team were absolutely brilliant and despite the awkward space they moved everything smoothly and carefully with no breakages.

Billy and Ashton were so lovely, very reassuring and courteous and nothing was too much bother. Mellisa and Claire were absolutely fabulous too, great communication, good tips and so helpful and professional. I highly recommend the Scottish Removal Service and can't thank them enough."
 
 
Team:
Melissa, Claire, Billy and Ashton
 
 
 


Review 19 Jun 2024
Recommended by customer in IV51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal carried out from an island served by ferry to a mainland destination necessitating ferry reservations with time constraints.

"Office courteous, efficient, helpful and knowledgeable. Customer kept informed at all stages.
Movers on time uplifting and delivering whilst being consistently courteous. Also efficient handling, organisation and care. Well practised and with attention to detail especially as regards handling and transporting securely.
The entire approach and consistent level of service inspired confidence and made for a pleasing, non-stressful experience."
 
 
Team:
Claire, Melissa, Billy and Ash
 
 
 


Review 12 Jun 2024
Recommended by customer in IV41
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
container contents move plus few boxes from house

"They were great, the whole team-no need to say more"
 
 
Team:
Melissa, Billy, Lewis and Alexander
 
 
 


Review 3 Jun 2024
Recommended by customer in IV54
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A four-bedroom home in the Scottish Highlands to our new home 300 miles distant.

"The estimate for removal costs was realistic and covered our specific needs. The initial appraisal was accurate and with some adjustment accommodated our garden implements, plants and trees with an increase on the first estimate which was fair and acceptable.
Plentiful packing materials were supplied and the transition from house to van was achieved without fuss.
The actual day of transfer from van to our new home was achieved in good time and without damage or loss. The removal team were smartly turned out, polite and worked timeously with good humour.
Removal firms we approached were mostly helpful if a little obsessed with itemising the contents in every cupboard and drawer. This was, in my opinion, an unnecessary exercise as a sock drawer holding socks is not rocket science to work out how much it weighs!
Scottish Removal Services ticked all the boxes with their plain-speaking approach and efficient operation."
 
 
Team:
Billy, the team-leader, Lewis, Alex and Dylan
 
 
 


Review 31 May 2024
Recommended by customer in G20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Isle of Skye to Glasgow - 3 week delay between moving out of old place and moving in to new place.

"My move was very efficiently managed throughout including last minute hiccup with my buyers who couldn’t complete on planned date but didn’t let me know until my furniture was away on the van. Scottish Removals took it all in their stride, kept me calm and looked after my stuff until it could be delivered to my new address. All staff were friendly, polite, helpful with advice re packing and reassuring when things didn’t go quite to plan. Quite expensive but, overall, I think it was worth the cost for the exemplary service provided. Everything delivered to my new address on time and in one piece. I wouldn’t hesitate to recommend/use this company again."
 
 
Team:
Melissa, Claire, Billy, Alexander (?)
 
 
 


Review 7 May 2024
Recommended by customer in ML12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from my house on Skye to my new home in South Lanarkshire.

"Melissa, Claire, Billy, Alex and Liam provided a friendly and professional service when organising my removal from Skye to South Lanarkshire. They were always there to answer any questions and deal with any worries I had and always managed to reassure me at what can be a stressful time. Basically they made the whole process very easy."
 
 
Team:
Melissa, Claire, Billy, Alex & Liam
 
 
 


Review 9 Apr 2024
Recommended by customer in Iv52
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move from bungalow to multi level house in a remote and rural area

"1st class service from start to finish

Office staff were extremely helpful and informative

Removal day went so smoothly- the movers were professional, helpful and nothing was too much trouble for them - they worked solidly until the job was done and checked that we were happy with everything

Excellent days work"
 
 
 
 


Review 9 Apr 2024
Recommended by customer in TD11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a Scottish Island to the Scottish Borders. A two day moving process what happens was handled seamlessly.

"An outstanding service from start to finish. Helpful and very careful. Would highly recommend."
 
 
 
 


Review 4 Apr 2024
Recommended by customer in Ky74
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move from Western Isles to East coast Scotland

"Everything went very smoothly and on schedule. The firm were brilliant with our having to change dates and the last minute and were extremely helpful and accommodating. Plenty of packing materials supplied."
 
 
Team:
Billy and the boys.
 
 
 


Review 30 Mar 2024
Recommended by customer in IV51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a move to a house an hour away taking part of the contents of the current house. So not a straight forward move in terms of handling what''s going and what is staying. Also it was a move to a house with a entrance approach along a beach over a slightly bumpy stretch of road.

"From the first contact they were extremely helpful and responsive. They also had huge local knowledge and so knew the challenges with the delivery (including the need to plan for the tide times so the access was clear!) The price was reasonable for the work needed and the communications excellent."
 
 
 
 


Review 12 Mar 2024
Recommended by customer in IV55
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was downsizing to a smaller house and garden but just half an hour away. Access to the property I was moving to was excellent. However access to the house I was moving to was a wee bit tight but the crew found a workable solution. I have a dog and at no time was I made to feel she was in the way. She even went round to everyone at the end if the third day to say goodbye.

"From the very beginning I was made to feel that my move was important to them. Everything was taken care of and at no point was I made to feel I was silly to ask a question.
The crew arrived on time and were cheery and well mannered . They packed my possessions with care and everything was carried out to my satisfaction.
What is generally a stressful time was made much less stressful and I. Abe to say a huge thank you to all at Scottish Removals for the care they took over all my pots of plants - in fact there was more garden stuff and plant pots than there was furniture for the house.
Can’t fault them and can highly recommend them to anyone."
 
 
Team:
Billy, Alex, Claire and Dylan
 
 
 


Review 7 Mar 2024
Recommended by customer in SN14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOve from Skye to North Wiltshire. A significant number of vulnerable items, including computer gear, antique furniture as well as a fair collection of furniture/

"The survey was thorough and very detailed - vulnerable items were noted, and plans were made for their handling. This, along with the agreed packing schedule, added a lot of certainty to our preparation of the property, arranging trades to handle the electrics, etc, in a timely manner, and – where possible – getting our removal items in good shape for the start of packing. Packing commenced on schedule, with non-essential items disappearing into boxes that were well-labelled with the contents. Finally large items and eventually beds, tables and chairs were packed up and transferred for transhipping to the large van that would make the journey. The same team were involved throughout. The vans arrived on the agreed time and date and were unloaded rapidly into the appropriate locations, which, to a large extent, we had preplanned, so all went well, and little subsequent moving of big items was necessary. Moving is a stressful business, and the clarity and planning of Scottish Removals was first class. Everything arrived in great condition - they achieved what good removals should always do - move a variety of stuff from A to B, without damage and with minimum inconvenience."
 
 
Team:
Simon, Lewis, Claire, Melissa, Alex
 
 
 


Review 22 Feb 2024
Recommended by customer in IV24
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Scottish Removal Services moved my furniture from storage to my new home. This was done over two days and my furniture was moved into my new house before I arrived. It was a painless experience from beginning to end. Melissa kept in touch by email and´phone to keep up to date with my house-buying processes.

"The removal was organised by email and telephone communication. I didn´t actually meet the removal team or Melissa, but communication was very good and we both knew what we needed to know for the removal days. There was a delay regarding the purchase of my house on the day, but Melissa kept in touch and flexible and organised the removal without me being there, once the buying transaction was complete. When I arrived at the house, all was in order with the furniture in the appropriate rooms. Very happy."
 
 
Team:
I dealt with Melissa throughout who was always friendly and helpful.
 
 
 


Review 6 Jan 2024
Recommended by customer in IV55
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The team worked hard to rearrange the move very shortly before Christmas because of adverse weather on the original date. I was delighted that their team were prepared to be flexible to enable me to move into my new home, although it probably impacted on their plans. They were cheerful and helpful throughout.

"I highly recommend Scottish Removal Services. The office team were great - they were friendly, efficient and they did not overload me with information. They were quick to make contact when they recognised that the weather warnings were likely to mean that the move on the original date couldn’t happen as planned and they had clearly done lots of research about the possible conditions. They offered a ready solution, although this was disruptive for them.

The move team were punctual, polite and helpful. They did a great job!"
 
 
 
 


Review 12 Oct 2023
Recommended by customer in IV43
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Accepted delivery of furniture from supplier and stored it before providing a delivery service to our home.

"The team at Scottish Removals were absolutely brilliant from our first contact right up until the last item had been delivered.

Their communication on pricing and service was clear and fair, and they responded quickly to any questions we raised. We had passed on the original quote they provided as the supplier of our furniture had a direct delivery option, which was understandably more cost effective. Scottish Removals were very polite about this and when the other company let us down went out of their way to help us out of a real bind.

The delivery was quite tricky with a steep path. The team took the time to assess and understand this, so there was no complaints on the day. All of the staff were friendly and professional and clearly enjoyed their jobs. Even though it was not part of the service they spent time helping to put furniture together for us and make sure everything was in the right place.

It was such a pleasure to deal with a quality family run business and we would highly recommend them to anyone moving to Skye and the rest of the highlands. We will definitely use them again.

"
 
 
Team:
Melissa & Claire
 
 
 


Review 26 Sep 2023
Recommended by customer in IV40
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from Kyle of Lochalsh to Lancashire. Scottish Removals collected and stored my belongings until I had an address to send them too.

"All staff were extremely helpful from Melissa and Claire in the office to the boys picking up and delivering my boxes. All staff were very polite and helpful. The boys delivering my belongings kept in touch by phone with updates on arrival times."
 
 
Team:
Melissa, Claire and I am sorry I can’t remember the names of the men picking up and dropping off my belongings.
 
 
 


Review 11 Sep 2023
Recommended by customer in IV21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Transfer of the contents of a storage room in Bristol to one in Gairloch Scotland

"This obviously awaited a suitable return load but timing was not an issue. All correspondence and telephone communications were excellent. The price was fair. The guys who made the final delivery were delightful."
 
 
Team:
Mellisa
 
 
 


Review 31 Aug 2023
Recommended by customer in IV42
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from the Midlands in England to the Isle of Skye, leaving my belongings in storage with them for nine months while I house hunted. They then delivered everyth8ng from storage to my new home. They took care of everything, every step of the way.

"Scottish Removal Services were a joy to work with from start to finish. They took all the strain and worry out of the process. Advice was clear and just what I needed for a big move from down south up to the Isle of Skye. Every member of the team was great - helpful, friendly and efficient. The removal men got on with the job and nothing was too much trouble. They looked after my belongings in storage and organised the delivery to my new house when the time came. It all felt a bit daunting but Melissa and her team made sure that everything went really smoothly leaving nothing to be worried about. I can’t recommend them highly enough. Thank you Scottish Removals."
 
 
Team:
I’m terrible with names. One man drove the van and did the move up from England, and then again when my stuff was moved from storage. He was great but they all worked hard.
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1