Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Scottish Removal Services 9.7/100
392 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 392 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" The gentlemen ran slightly late, but called me way in advance to notify me, which was much appreciated. They were courteous and helpful throughout. They were very efficient, and packed my items secure...."   more
 
" From the very beginning I knew I had picked the right company. They were kind, empathetic and extremely helpful. Everything was explained clearly and priced clearly so I would not be ambushed by anyth...."   more
 
" Excellent! Caring service Efficient service Friendly service Covid genuinely not have asked for more."   more
 
" Excellent crew, efficient and very helpful (I was sole packer of my home) Good contact and updates from office. I've had no inspection of my delivered property to I.O.W as still in Skye property!! ...."   more
 
 
About Us

Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
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Review 7 Feb 2021
Recommended by customer in IV30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Most items packed into boxes (about 35 boxes), a 5 foot cat tree, 2 bicycles, 4 van tyres, a big ironing board and a heavy double mattress. Moved from one bedroom ground floor flat to one bedroom ground floor flat.
 
Cost: £595
 

"The gentlemen ran slightly late, but called me way in advance to notify me, which was much appreciated. They were courteous and helpful throughout. They were very efficient, and packed my items securely in their van. I was injured and couldn't help lift anything but the gentlemen were very helpful. They even brought equipment in case i had clothes that needed to be hung up, even though this was not requested. Mattress was safely wrapped and transported with no damage. By the time I arrived at the new flat, most of the items were already neatly stacked in the house. They were considerate and made sure the boxes were easily accessible and tidy, which was a challenge given I had too much stuff for a small flat!
Melissa communicated promptly throughout the whole process, in terms of quotations, contracts, payments etc.
Very pleasant experience throughout, and I would definitely consider their services again when I move again in 6 months' time."
 
 
Team:
Melissa, unfortunately I cannot remember the names of the 2 gentlemen who assisted that day
 
 
 

Review 3 Feb 2021
Recommended by customer in IV49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from England to a property in Scotland. It was made difficult by winter weather and also by COVID lockdown. I had a treadmill which refused to collapse down into an easier size and shape; a library worth of books and a gallery worth of pictures as well as all the usual paraphernalia.

"From the very beginning I knew I had picked the right company. They were kind, empathetic and extremely helpful. Everything was explained clearly and priced clearly so I would not be ambushed by anything. Due to the difficulties of tying in the English system with the Scottish system, my dates for moving kept changing right up to the last minute. The removal company didn’t blink, simply changed with me and reassured me that they could manage my move as I needed it to be done.
All the packing materials arrived as explained, and I was walked through what to pack where and how to label everything to make it easier at the other end. The quantity of materials was perfect, I think I had 1 box over.
When the men arrived, they followed all the COVID regulations as explained, were polite, friendly and punctual. after a brief walk through so they could see what I had, they started. They worked so hard and efficiently. We were all packed up before the time they had suggested. The lorry was beautifully packed with everything well protected and stored. I felt very confident that everything was totally safe.
On arrival at the new property, they repeated in reverse, superb efficiency and friendliness. All done promptly and exactly as I could have dreamed. A really smooth operation. Nothing broken, very professional and caring. Really lovely people, I was totally happy."
 
 
 
 

Review 19 Jan 2021
Recommended by customer in IV49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The challenge was linking the english and scottish scottish systems and COVID. The removers stayed an stand by for ages, holding dates for me till I know everything was in place.
 
Cost: £3355

"Excellent!

Caring service

Efficient service

Friendly service

Covid genuinely not have asked for more."
 
 
 
 
Team:
Bill7
 
 
 

Review 12 Jan 2021
Recommended by customer in IV47
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
700 miles move from Isle of Skye to Isle of Wight. Dismantling of 2 long case clocks and 3 others by me - carefully handled by removers and other furniture.
 
Cost: £6999

"Excellent crew, efficient and very helpful (I was sole packer of my home) Good contact and updates from office.

I've had no inspection of my delivered property to I.O.W as still in Skye property!! Thanks to professionals and purchasers. My friends on I.O.W. were very impressed with Billy - All seems to be fine and no obvious damage. Boxes not unpacked.

I was in good hands from end to end.

"
 
 
 
 
 
 

Review 5 Jan 2021
Recommended by customer in AB12
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from Skye to Portlethen. I was hospitalized in the early hours of that morning. My husband was on crutches and needed a lot of help.
 

"By the time I was discharged from hospital, everything had been packed in to the van apart from a few garden pots.

My husband told me that the boys had gone beyond the call of duty to make sure everything was done as smooth as possible. We can't praise them enough. "
 
 
 
 
Team:
Billy
 
 
 

Review 21 Dec 2020
Recommended by customer in TD8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Skye to Roxburghshire with unexpected need to go into short term store, which turned into five weeks.
 
Cost: £3900

"We were pleased-more than with every aspect of the process. We had more than enough stress to deal with but the company did their utmost to accomodate us and make things easier

In difficult circumstances on top of that, the team had to cope with heavy snow on the day we finally moved in they were brilliant."
 
 
 
 
Team:
Phil Lew
 
 
 

Review 14 Dec 2020
Recommended by customer in IV6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from 3-bedroom bungalow on Skye to similar near Inverness. This included a very heavby commercial chocolate refrigerator and 2 motorscooters.
 
Cost: £1799
 

"Scottish Removal Services are, quite simply, the best. From the office staff to the removalmen, service is professional and friendly.

Highly recommended."
 
 
Team:
Melissa, Clare, Billy
 
 
 

Review 11 Dec 2020
Recommended by customer in TF10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a long distance over 500 miles but we could not have asked for a better team to get the job done stress free.

"From start to finish this was a rush job as my employer moved my job, Scottish Highlands Removal Services made it painless from price to completion, on the morning of they showed up early they got straight to work and where extremely professional. Given the climate we live in at the moment they mad our life very easy and adhered to guidelines within the pandemic rules.

Upon reaching our final destination they unloaded fast and went the extra mile getting stuff in the house in the right places and also aloud my 5 year old son to get involved which he loved.

Great experience and greet company would highly recommend."
 
 
Team:
The Whole team from Mel right down to the drivers.
 
 
 

Review 30 Nov 2020
Recommended by customer in IV51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard House removal from the Highlands Scotland to the North East of England.
 
Cost: £1999
 

"Professional from the start, clear precise instructions given by administrative staff, price of removal explained. Removal date arranged to suit myself and the removal company. My collection date for my removals had to be re-arranged by the removal company because of changes in their commitments but was re-arranged to suit mine as well.
The removal staff were excellent, polite , efficient, friendly and helpful on collection and also delivery to my new address"
 
 
Team:
Philip, & Alistair?
 
 
 

Review 4 Nov 2020
Recommended by customer in PR3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly as far as I was concerned and the subsequent problems with the vehicle were dealt with by Melissa without any inconvenience to me. I was informed of the vehicle problem immediately by Melissa and I suspect a lot of hard work went on behind the scenes to sort the problem. I suspect the crew are not asked to transport different sizes of wood in all its forms all that often but the guys carried on with my requests without complaining. Phil and the other 2 guys were obliging and helpful at all times. Very impressed with the whole operation. Thank you to all of you, from Melissa and Clare at HQ to the guys on the van.
 
Cost: £2245
 

"I didn't get any other quotes as Scottish Removals were recommended to me and the quote was fair, as far as I was concerned, and also other people who had had the experience of moving house.
All along I was given the information I needed and queries were dealt with straight away. Melissa or Clare always contacted me straight away following a phone message and contact was also straight away regarding a change of date or any other questions.
Melissa and Clare were approachable and friendly and helpful from the word go.
I've been serving the public all my life and customer care has always been at the top of the list of priorities in running a business. It seems logical to me that everybody benefits from a friendly efficient service but unfortunately that isn't always case. In this case it certainly is!"
 
 
Team:
Melissa, Clare, Phil, and 2 good lads whose names escape me.
 
 
 

Review 14 Sep 2020
Recommended by customer in IV55
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move including musical instruments and lots of garden items, plants and furniture.
 
Cost: £995
 

"Everything went very smoothly from start to finish. The initial quote came in promptly and the office staff were able to answer any queries and worked to my specifications.
On the day of the removal, the two men were polite, friendly and professional. Nothing was too much bother for them and they completed the job without any issues.
The items were delivered in excellent condition with no damages - In particular, they took great care of my harp.
They were both very calm and I felt that nothing was an issue to them."
 
 
Team:
Melissa, Claire, Phil, Lewis.
 
 
 

Review 9 Sep 2020
Recommended by customer in IV51

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The process went smoothly and was made all the more bearable by the positive and friendly attitude of Billy and Lewis.
 
Cost: £1600
 

"Our sale and purchase had been made a nightmare by various people but thankfully this removal company couldn`t have been better, and Melissa and her team were extremely accomadating. Our move was not confirmed until 2 days before we moved but we were never pressured. Billy and Lewis were very professional, and we couldn`t have asked for more."
 
 
Team:
Melissa, Billy and Lewis
 
 
 

Review 7 Sep 2020
Recommended by customer in IV12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from west of Scotland to the east.

"From our first point of contact to completion of our move, Scottish Removals were efficient and professional.
Melissa and Claire were very helpful and considerate, when giving advice on number of boxes etc.
Billy, Ali and Lewis were so respectful to our home and belongings. They made it look so easy, worked extremely hard, easing the pressure of a very stressful day!
I wouldn't hesitate in recommending Scottish Removals, they are an excellent company to deal with."
 
 
Team:
Melissa and Claire in the office, Billy, Ali and Lewis removal team.
 
 
 

Review 6 Sep 2020
Recommended by customer in TD1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Scottish Removals helped me move contents of my one bedroom flat on the Isle of Skye to a property in the Scottish Borders.
 
Cost: £1259
 

"The whole experience was completely stress-free. I felt really well taken care of and the removal guys were super clean and careful with my belongings and both properties. It was certainly worth every penny. Much appreciated."
 
 
 
 

Review 3 Sep 2020
Recommended by customer in NW1

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving household items from London into storage and then delivery to the Highlands.

"This was a move negotiated during an incredibly difficult time, ie. during Covid-19 lockdown. This required constant communication regarding appropriate timing for removal, length of storage and delivery. Melissa and her colleagues were all so professional at every stage but also reassuring and kind, which helped us enormously, given the complexities. They always did exactly as they said they would and everything ran like clockwork. It was a pleasure to work with them and we heartily recommend their services."
 
 
Team:
Melissa and all her colleagues
 
 
 

Review 24 Aug 2020
Recommended by customer in IV51
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from skye down to South Wales, it was long journey but the guys made it really easy for us they were extremely helpful both over the phone before we moved and while the move took place they were fantastic!
 
Cost: £3900
 

"Experience was great, as soon as I had ask for a quote I received a phone call explaining how things would work, very friendly and helpful team! The removals guys were very haerd working and got loaded/unloaded quickly, effectively and safely with no damages! Really impressed with the whole experience"
 
 
Team:
Melissa, Claire, Phil, the lads who were with Phil were brilliant but unfortunately I didn't get there names!
 
 
 

Review 7 Aug 2020
Recommended by customer in KY10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move were went very well the crew were totally competent and polite and helpful.

Could not have been better.
 
Cost: £5000

"Excellent service."
 
 
 
 
Team:
Billy Phil Lewis Ali
 
 
 

Review 27 Jul 2020
Recommended by customer in IV63
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Essex to the highlands was not going to be easy but the very helpful staff make the move relatively easy.
 
Cost: £5000

"Someone was always available by phone to answer questions and reassurance

Timing was crucial with the sale and purchase of properties and Scottish removals were always time aware.

Very pleased."
 
 
 
 
Team:
Melissa Claire Rob Lewis
 
 
 

Review 21 Jul 2020
Recommended by customer in IV51
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Sheffield back to The Isle of Skye
 
Cost: £1650
 

"This was the second time I have used Scottish Removal Services. and just like the first time, everything went very smoothly.
I would recommend this company to anyone with no reservations.
David Roberts
"
 
 
Team:
Billy & Lewis
 
 
 

Review 13 Jul 2020
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Over the past 5 years, we have had one major house move and 3 trips of furniture out and in of storage.

" Melissa and her team have always been professional, courteous and efficient. Melissa and Claire are always supportive especially in very stressful circumstances. We cannot praise Melissa and her team enough. Over the last 5 years we have used their services for major house removal and for storage of furniture for a rental property.We have had some very stressful situations arise and throughout Melissa, Claire and the team have been exceptional. They are hardworking and genuinely nice people. We have no hesitation in recommending them to other people."
 
 
Team:
Melissa, Claire, Phil and Ali for this removal.
 
 
 
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