Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Scottish Removal Services 9.7/100
409 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 409 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Everything about the removal team - including vehicle, equipment and materials - inspired confidence. The move was carried out very efficiently. The team worked very hard, and without complaint (thou...."   more
 
" From the outset, on my request for a removals quote, Melissa provided quick responses with clear explanations, keeping me informed about the status of the ferry bookings and other logistics. It was cl...."   more
 
" Scottish removal services provided a brilliant service from start to finish. Their customer service was fantastic and the 2 delivery drivers were very nice and very accommodating. Highly recommend...."   more
 
" We couldn't have been happier with Scottish Removal who made our move seem so simple. We had to move out of London during lockdown but needed our things to be held in storage before moving to Edinbur...."   more
 
 
About Us


Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
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Review 24 Sep 2021
Recommended by customer in SA39
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Isle of South Uist in the Outer Hebrides of Scotland, to rural Carmarthenshire, including ferries.
 
Cost: £6000
 

"Everything about the removal team - including vehicle, equipment and materials - inspired confidence. The move was carried out very efficiently. The team worked very hard, and without complaint (though as they neared the end of loading - and unloading, they were definitely slowing down and perspiring. There was a number of small damages to furniture, but nothing that we felt needed repair or recompense. We would have no hesitation in recommending this business to others moving to or from the west Highlands and Islands of Scotland."
 
 
 
 


Review 24 Sep 2021
Recommended by customer in HS6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Household contents to be moved from an island in the Uists to mainland England, involving two ferry crossings at a time of limited availability due to COVID.
 
Cost: £4995
 

"From the outset, on my request for a removals quote, Melissa provided quick responses with clear explanations, keeping me informed about the status of the ferry bookings and other logistics. It was clear that she had a good working relationship with CalMac. On the day, the two men worked efficiently to load the lorry, handling my items safely and taking good care to keep floor surfaces as clean as possible. The household contents were unloaded on timetable, two days later in England.
I recommend Scottish Removal Services as an efficient company, who took away the stress of moving my contents from the Western Isles to Berkshire."
 
 
Team:
Melissa, Billy, Phil
 
 
 


Review 14 Sep 2021
Recommended by customer in Iv
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from South Wales to Isle of Skye. Large & bulky furniture items.
 
Cost: £2900
 

"Scottish removal services provided a brilliant service from start to finish. Their customer service was fantastic and the 2 delivery drivers were very nice and very accommodating.

Highly recommend this firm!"
 
 
Team:
Melissa, Billy, Paul
 
 
 


Review 25 Aug 2021
Recommended by customer in IV43
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home move from London to Edinburgh (during second lockdown!), but we needed to store our items for several months in between. We also needed a small number of items picked up and dropped off at our home in Skye, so it was complex!

"We couldn't have been happier with Scottish Removal who made our move seem so simple. We had to move out of London during lockdown but needed our things to be held in storage before moving to Edinburgh. We also needed a handful of items dropped off and picked up from our home on Skye.

From Day One, Melissa and Claire in the office were extremely clear and helpful. They explained everything to me in such a user-friendly way, and were sensitive to the strange COVID times we were living in. I felt completely supported and at ease throughout the whole process.

In London we used their packing service, which was seamless. They were careful with all our things and when everything arrived in Edinburgh it was labelled clearly. The teams were always punctual, polite and efficient.

I would not hesitate to recommend Scottish Removals to anyone, and I will use them again in the future."
 
 
Team:
Melissa, Claire, Phil
 
 
 


Review 28 Jul 2021
Recommended by customer in IV51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture - To uplift, store and then return while a renovation of the property took place.

"We found Scottish Removals very easy to work with. A simple phone call to discuss our needs and potential timescale for the storage. We supplied them with a list of the items to be stored and the men duly arrived to collect them. The extra time needed due to Covid plus extra build time did not seem to phase the firm. Our furniture came back in great condition. We are delighted and would definitely recommend them to anyone moving house or needing to store items as we did. This is far better than self-storage as apart from the actual moving of the furniture, the onus of ensuring the goods were aired and not damaged was taken care of by Scottish Removals - Great peace of mind!"
 
 
Team:
Melissa and Claire by phone and email. Phil and Dylan returning the furniture.
 
 
 


Review 25 Jul 2021
Recommended by customer in HS65
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture and other items from storage unit in Crewe, Cheshire to the Island of North Uist, Western Isles of Scotland via ferry. Lot of shed/garage items, including large toolbox on wheels, pillar drill and 8 spare tyres
 
Cost: £2740
 

"We had furniture and other items in a storage unit in Crewe that were transported to the Outer Hebrides in Scotland, via ferry. From start to finish the service was impeccable. Good communication throughout. The crew who emptied the storage unit were friendly and helpful, giving advice on last minute packing. They were calm and reassuring as I organised a lot of small items that we'd put in there at the last minute and weren't ready! No pressure at all. Delivery arrangements got tricky due to the restricted and overbooked ferries, but the team were adaptable and all our stuff arrived safely as planned. The whole process was smooth and stress free and I am so glad we used Scottish Removal Services. They were just brilliant!"
 
 
Team:
Melissa, Claire, Phil and Billy
 
 
 


Review 17 Jul 2021
Recommended by customer in IV41
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was local, a distance of about 20 miles, we did our own packing prior to the removal. The move included a baby grand piano, this whole procedure was left in the hands of the Scottish Removals company.

"The company was very helpful from start to finish making sure we understood the needs of vehicle access as we had limited access and a steep drive, they were very accommodating and made appropriate plans for suitable sized vehicles for the whole move. They were quick, efficient and careful throughout. We were also impressed with the removal of our baby grand piano, the care and attention was excellent in both dismantling, loading, unloading and reassembling and positioning at the new house. The staff were very patient and understanding with the last minute packing items too. They made the process as easy and stress free as possible and we would not hesitate to recommend them.
"
 
 
Team:
The whole team, admin and removers were excellent.
 
 
 


Review 15 Jul 2021
Recommended by customer in LN13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Skye to Lincoln. The distance involved a 2 day run. Owing to the fact our house was not ready for occupation it meant delivery to an intermediate point.

"Scottish Removals located a company close to the eventual destination for which we were extremely grateful. This worked out very well. All was safely delivered.

The whole move was arranged extremely well and went without a hitch. All went as planned with packing done quickly and efficiently. I cannot see any other company bettering this service."
 
 
Team:
Mark & Jimmy. Great guys. And of course Mellisa.
 
 
 


Review 28 Jun 2021
Recommended by customer in DL7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move from the Isle of Skye to North Yorkshire took place over four days. Due to a breakdown in my own travel arrangements I missed the final day, but my son-in-law deputised for me and said that the unloading proceeded smoothly.

"All the staff, from the initial contact with the head office to the final unloading, were friendly and professional. Everything happened at the pre-arranged time. The packing was carefully and sensitively done. Not a single item was damaged or marked in any way. The boxes were clearly and logically labelled and unloaded into the appropriate rooms on arrival. The whole procedure was beautifully performed and a potentially stressful occasion became an enjoyable experience."
 
 
Team:
Melissa, Phil, Claire, Billy, and some staff from Northallerton.
 
 
 


Review 25 Jun 2021
Recommended by customer in IV40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from near Dornie in the Highlands, the property being on a single track road, to Norfolk, again down a single track road. Half the contents were to go in a cottage and the other half in a storage unit. It was not possible to get the large lorry to either properties so the goods were trans-shipped at both ends.
 
Cost: £9995
 

"We were very pleased with every aspect of the move. Everyone was always cheerful and they were happy to do everything we wanted. Considering the long distances involved, everything was on time and they finished sooner than expected."
 
 
 
 


Review 10 Jun 2021
Recommended by customer in IV40
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Residential move from 4 bedroom house in Stirlingshire to same in Ross-shire. Nothing remarkable, but a few heavy tools and large, odd shaped packages.
 
Cost: £2999
 

"We are so glad we chose a local company to do this work for us. From the outset, our enquiry was dealt with professionally and efficiently with no fuss at all. Their know-how and experience was clear from the start; they highlighted some access difficulties for the new property and they were aware of potential travel problems. They explained the options for us and sorted all these problems and the move went ahead exactly as planned.

We cannot praise the team enough. Everyone was patient, professional, hard working and very approachable. And they worked so well together. It's a family run business and their service is excellent - very professional and efficient, but welcoming, friendly and personal.

The move took 2 1/2 days as planned and we could not have had a better experience. I wouldn't hesitate to recommend the company to anyone.

Thanks to Melissa and all the team for taking the stress out of a difficult time for us!"
 
 
Team:
Phil, Billy, Clair, Joe and Ruary - thanks guys! We really appreciate your hard work!
 
 
 


Review 5 Jun 2021
Recommended by customer in IV45
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This move was a commercial move of a new kitchen from a furniture workshop on Skye to a new house in Keswick.
 
Cost: £1400
 

"The move was done professionally with no issue at all. Iím very pleased I used Scottish removal service, if I have another move I wouldnít hesitate to use them again and I would recommend this service to anyone needing furniture moved.

My experience was excellent but it seemed a run of the mill move for the guys moving the kitchen, years of experience made it completely straight forward job with no hint of any issues either end. Just exactly what I wanted."
 
 
Team:
Thanks guys
 
 
 


Review 21 May 2021
Recommended by customer in IV55
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whitstable to the Isle of Skye with a six week gap in between.
 
Cost: £12000
 

"Logistically very challenging but Melissa and her tram were so helpful. Thank you all. A great service. It could not have gone smoother."
 
 
 
 


Review 29 Apr 2021
Recommended by customer in DL78
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved 400 miles from a croft with a big barn full of very heavy tools, including a metal lathe, on Skye to North Yorkshire to a house with a small garage.

"Scottish removal services in broadford were brilliant. They were helpful and informative in the office, supplying us with everything we needed before the move. The driving was excellent, manoeuvring around the tracks on the croft. The loading of the truck was perfection, with skill and precision (and a heck of a lot of muscle power). Absolutely nothing was broken in transit, and nothing lost either. Turned up when they said they would and did an excellent job.
They also worked well with the men that helped out in North Yorkshire even though they had never met before."
 
 
Team:
Phil ( the driver) and Alistair.
 
 
 


Review 28 Apr 2021
Recommended by customer in IV12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had less than two weeks to prepare for our move and Scottish Removal Services managed to fit us in. They were brilliant, they emptied the house and locked up for us so that we could set off to our new home approx one hundred miles away. Everything was completely intact when it arrived, and our 6ft Japanese maple is now happily blooming in the garden having travelled well. By 3pm everything was in our new home and we were so pleased that the move had gone so smoothly.

"We have used the company before and knew that they would make our move stress-free. We would not have used anyone else. Everything was left just where we wanted, everything intact and the service second to none.
Their attention to detail was exemplary, from the paperwork through to the final goodbye when we were in our new home. Moving home can be a major challenge, but Scottish Removal Services are so helpful and professional that you know things will be okay."
 
 
Team:
Melissa, Claire, Alistair and his wife.
 
 
 


Review 13 Apr 2021
Recommended by customer in IV51
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Plockton to North Skye
 
Cost: £800
 

"Excellent experience! The guys were a bit late but called in advance to let us know. Everything was loadee swiftly and unloaded without a problem at the new house. Everyone we had contact with was very nice and professional. Would recommend without a doubt."
 
 
 
 


Review 12 Apr 2021
Recommended by customer in PA37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from the Cotswolds to The Highlands of Scotland, with most of our furniture & worldly belongings being stored in the depot at Skye. This was followed six months later with a move from storage to our new home in Argyll & Bute. Both the locations had access difficulties of tricky driveways, narrow lanes & a mile long track. Our items to be moved included a Grandfather clock, an upright piano, numerous valuable pieces of art, both paintings and sculpture and an antique clock. The move took place during the pandemic.
 
Cost: £7000
 

"Our removal needs were dealt with professionally from our very first enquiry. All phone calls and emails were returned promptly. Our queries were answered helpfully. The initial detailed inventory, ( vital when dealing with a company hundreds of miles away) ensured the correct size truck was sent & the removal men were well prepared for our special items.
Both teams of removal men were fantastic. Cheerful, polite, helpful & respectful. At all times we felt confident that our belongings were being handled with care. The team were very Covid aware & took every care & precaution to ensure our vulnerable son who was shielding felt safe at all times.

While our goods were in storage, it was reassuring to know that we could have easy access to our container if necessary.
Having finished unpacking in our new home we had not a single broken or damaged item.

House moving is inevitably stressful but we can honestly say this was the least stressful move we have had!"
 
 
Team:
Phil, Billy & two great young lads
 
 
 


Review 7 Feb 2021
Recommended by customer in IV30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Most items packed into boxes (about 35 boxes), a 5 foot cat tree, 2 bicycles, 4 van tyres, a big ironing board and a heavy double mattress. Moved from one bedroom ground floor flat to one bedroom ground floor flat.
 
Cost: £595
 

"The gentlemen ran slightly late, but called me way in advance to notify me, which was much appreciated. They were courteous and helpful throughout. They were very efficient, and packed my items securely in their van. I was injured and couldn't help lift anything but the gentlemen were very helpful. They even brought equipment in case i had clothes that needed to be hung up, even though this was not requested. Mattress was safely wrapped and transported with no damage. By the time I arrived at the new flat, most of the items were already neatly stacked in the house. They were considerate and made sure the boxes were easily accessible and tidy, which was a challenge given I had too much stuff for a small flat!
Melissa communicated promptly throughout the whole process, in terms of quotations, contracts, payments etc.
Very pleasant experience throughout, and I would definitely consider their services again when I move again in 6 months' time."
 
 
Team:
Melissa, unfortunately I cannot remember the names of the 2 gentlemen who assisted that day
 
 
 


Review 3 Feb 2021
Recommended by customer in IV49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from England to a property in Scotland. It was made difficult by winter weather and also by COVID lockdown. I had a treadmill which refused to collapse down into an easier size and shape; a library worth of books and a gallery worth of pictures as well as all the usual paraphernalia.

"From the very beginning I knew I had picked the right company. They were kind, empathetic and extremely helpful. Everything was explained clearly and priced clearly so I would not be ambushed by anything. Due to the difficulties of tying in the English system with the Scottish system, my dates for moving kept changing right up to the last minute. The removal company didnít blink, simply changed with me and reassured me that they could manage my move as I needed it to be done.
All the packing materials arrived as explained, and I was walked through what to pack where and how to label everything to make it easier at the other end. The quantity of materials was perfect, I think I had 1 box over.
When the men arrived, they followed all the COVID regulations as explained, were polite, friendly and punctual. after a brief walk through so they could see what I had, they started. They worked so hard and efficiently. We were all packed up before the time they had suggested. The lorry was beautifully packed with everything well protected and stored. I felt very confident that everything was totally safe.
On arrival at the new property, they repeated in reverse, superb efficiency and friendliness. All done promptly and exactly as I could have dreamed. A really smooth operation. Nothing broken, very professional and caring. Really lovely people, I was totally happy."
 
 
 
 


Review 19 Jan 2021
Recommended by customer in IV49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The challenge was linking the english and scottish scottish systems and COVID. The removers stayed an stand by for ages, holding dates for me till I know everything was in place.
 
Cost: £3355

"Excellent!

Caring service

Efficient service

Friendly service

Covid genuinely not have asked for more."
 
 
 
 
Team:
Bill7
 
 
 

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