Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Scottish Removal Services 9.7/10
371 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 371 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Apart from having to want for keys everything went for keys everything went very smoothly. Billy and accommodating very happy with the service."   more
 
" Excellent service from start to finish. Melissa kept me in touch every step of the way. Short notice request and service delivered with a smile. A delight to deal with and even made suggestions on ...."   more
 
" We did not get competitive quotes from other removers as the word of mouth reputation of Scottish Removals was sufficient to reassure us that they would do a good job. In the event they were excellent...."   more
 
" The whole moving process was handled extremely well, the staff very professional and friendly."   more
 
 
About Us

Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
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Review 7 Apr 2020
Recommended by customer in IV19
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quite a long drive to get to new premises and had to wait quite a white before being able to collect keys, so our removal team had quite a long want before they could start unloading.
 
Cost: £1399

"Apart from having to want for keys everything went for keys everything went very smoothly. Billy and accommodating very happy with the service."
 
 
 
 
Team:
Bill Ali
 
 
 

Review 1 Mar 2020
Recommended by customer in ML3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office closure with removal of a variety of waste types including WEEE, Mixed recycling, furniture and general.
 
Cost: £599
 

"Excellent service from start to finish. Melissa kept me in touch every step of the way. Short notice request and service delivered with a smile. A delight to deal with and even made suggestions on recycling some of our waste so that other organisations may benefit....Superb !!!"
 
 
Team:
Melissa
 
 
 

Review 27 Jan 2020
Recommended by customer in DG8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move of hundreds of miles taking 5 days to accomplish and excellently planned, organised and fulfilled.
 
Cost: £7000
 

"We did not get competitive quotes from other removers as the word of mouth reputation of Scottish Removals was sufficient to reassure us that they would do a good job. In the event they were excellent.....the whole team from the office based staff to the drivers were brilliant."
 
 
 
 

Review 17 Nov 2019
Recommended by customer in YO15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Scottish Highlands to Yorkshire.
 
Cost: £2200
 

"The whole moving process was handled extremely well, the staff very professional and friendly."
 
 
Team:
Melissa and Billy
 
 
 

Review 10 Nov 2019
Recommended by customer in NG23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from the Isle of Skye to Nottinghamshire some 500 miles away. We had a big problem where our new house sale was not completed in time but Melissa organised a local storage facility close to our new house which lessened our stress levels! Scottish removals organised everything for us and we cannot thank them enough.

"This has to be the best removal/storage comoany in the whole of the UK. Melissa and the team went above and beyond to help us and make the whole experience as stress free as possible. We encountered a big problem where our new house sale (500 miles away) was not completed before the delivery of our furniture but Melissa organised a storage company close to what would be our new house to take our furniture on a temporary basis.We cannot thank the whole team enough for a fantastic service. We cannot recommend this company enough."
 
 
Team:
Melissa, Claire, Billy
 
 
 

Review 8 Nov 2019
Recommended by customer in PR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Uplift items from one property and store for 4 months before delivering to new property
 
Cost: £1000
 

"Comprehensive details from the beginning from staff, and adequate delivery of packing boxes. Removal men turned up on time and removed boxes (of which there were many)quickly and carefully together with furniture items and took great care with the mattress (wrapping it in plastic) and electrical items, also including guitars which were wrapped by them. Items were stored for around 4 months before being delivered to new address.

Contact from removal men on day of delivery giving an almost exact timescale (difficult with the relocation from Isle of Skye to Lancashire. Removal men were pleasant, efficient and tidy, covering carpets and leaving items where requested to.

Excellent service from everyone involved, and highly recommended."
 
 
 
 

Review 8 Nov 2019
Recommended by customer in TR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal company visited us so that they could give us a quote. Several of their employees came over a few days to pack our goods up and remove them to storage. Once we were ready for the goods to be delivered to our new home, they were brought to us within a few days.

"Overall the move went very well, there were a few breakages, but nothing major. The company worked very hard to fit in with our timescale.

The people that we dealt with were very helpful and considorate."
 
 
Team:
Phil, Lewis, Billy, Claire, Melissa
 
 
 

Review 8 Oct 2019
Recommended by customer in RH5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a difficult move as had to be delivered to some your destination and was carried out expertly.
 
Cost: £2229
 
 
Team:
Pkil Billy Lew
 
 
 

Review 6 Oct 2019
Recommended by customer in Ex33
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A long distance move from Skye to Devon with a period of storage of belongings on site at Scottish Removal Services.

"We had an excellent service from Scottish Removal Services. Everything was explained well to us in regard to the storage, prices and the pick up and delivery of our belongings. Moving from Skye to Devon is certainly a long distance move but the service we received made the whole thing a lot easier. We would recommend them and say a big thank you to all the staff for their help and service."
 
 
Team:
Melissa
 
 
 

Review 25 Sep 2019
Recommended by customer in IV51
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved various bits of furniture & boxes of HiFi from Glasgow to Skye
 
Cost: £750
 

"all done very professionally with no hitches, the van even arrived early. If I’d known it was going to be so easy, I’d have sent more stuff !"
 
 
Team:
Billy, Melissa, & others
 
 
 

Review 25 Sep 2019
Recommended by customer in IV51
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Isle of Lewis to Isle of Skye - September 2019.
 
Cost: £1600
 

"I cannot recommend Scottish Removals highly enough. From the initial query stage to the last moment the men drove off after delivering everything, the service was first class. I rarely do reviews, but I had to make an exception on this occasion. The company moved heaven and earth for us and went out of their way to make sure we got the perfect service. The removal guys were excellent, friendly, courteous, hard-working and even left a wee 'wishing you the best in your new home' card. If you're in any reservation, then I hope this review leaves you in no doubt. If we were to move again, I'd pick up the phone in a heart-beat!"
 
 
 
 

Review 19 Aug 2019
Recommended by customer in IV46
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our household goods had been in storage in Glasgow ready for our new house in Skye.

"Scottish Removal Services from the first contact to our last box was carried into our house were excellent.They arrived on time and nothing was too much bother. They took a lot of the stress out of the move.Thanks to all at Scottish Removals.
Will definitely recommend. Thanks again.
Willie."
 
 
Team:
Thanks to all.
 
 
 

Review 20 Jun 2019
Recommended by customer in DD9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service courtesy carried out

"First class service from first contact with the office to completion of the removal.
A special thanks to the guys who carried out the removal they were very efficient and courteous.
Again a big thanks to all concerned."
 
 
 
 

Review 19 Jun 2019
Recommended by customer in HS6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items removed from one home and kept in store by the firm for 19 months, before moving furniture to our new home. They were extremely professional, while being friendly, and everything was in good order when we got it back. They were very happy to move things to exactly where we wanted and even offered to move things again, if we had changed our mind about where we wanted things to go.

"The staff who dealt with our initial query, right through to the final day when we got our property back, were extremely helpful and pleasant to deal with. Claire in particular was excellent and friendly and made the whole process easy.

The staff who did the actual handling of our property were also excellent and extremely careful. I had no worries that any paintwork or carpets would be damaged.

While I hope never to have to move again, if I did, I would certainly use this company again."
 
 
Team:
Claire, Melissa, Phil, Lewis
 
 
 

Review 16 Jun 2019
Recommended by customer in EH45
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from isle of skye to mainland Scotland. Storage of items and delivery at a later time.
 
Cost: £1800
 

"Very happy with the service. They were flexible and worked very hard. Everything delivered safely."
 
 
 
 

Review 6 Jun 2019
Recommended by customer in IV42

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Booked the firm to help empty an old office building. The job involved taking bags of rubbish to be stored for collection, moving office furniture to a different location and moving confidential waste.

"Faultless!
Staff arrived on time, were polite, funny and professional.
Both were very smart in clean and fresh uniform.
They both did al that was asked of them and more. Highlyy recommended."
 
 
Team:
Phill and Lewis
 
 
 

Review 5 Jun 2019
Recommended by customer in IV51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a quiet area in Cumbria to the Isle of Skye. The Skye property had a fairly difficult access - off a single track road, with hairpin bends and a long ''unmade'', fairly steep drive with a tight access!
 
Cost: £3000
 

"From start to finish the whole process was fantastic. Due to the difficult access at the property we were moving to, we were recommended to use Scottish Removals by the estate agent. So glad we did! Melissa was so helpful over the phone, dealing with queries and explaining the whole move, which due to the distance and the access, was to take place over several days. Melissa was also quick to sort out an alternative solution when the completion date was possibly going to change. Billy and Lewis (and the other man who helped unpack - sorry I've forgotten your name!) were fantastic - we've never seen such hard workers! Friendly, polite and worked without a fuss. And obviously everything was packed really well as nothing was broken or damaged, despite a long journey and some very potholed and bumpy roads! A huge, huge thank you to everyone involved!"
 
 
Team:
Billy, Lewis
 
 
 

Review 12 Apr 2019
Recommended by customer in ME20
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Scotland to rented accommodation, our furniture was put in storage for 3 1/2 months. Moved to smaller permanent home. Company agreed to dispose of some items for us and took a couple of items on to our daughter a few miles from us.
 
Cost: £4000

"Staff were friendly and efficient and looked after us and our belongings pretty well.
The only down side was one of the settee cushions were damaged by a mouse. Company agreed to pay £100 compensation, which we thought was fair considering the extra things they'd done for us. "
 
 
 
 
 
 

Review 11 Apr 2019
Recommended by customer in IV40
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 An-T-Sraid

"This was a highly efficient move. Staff were polite and helpful. They loaded our move in two hours and unloaded in a similar time. Nothing was broken."
 
 
 
 

Review 10 Apr 2019
Recommended by customer in EH26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was hindered by a delay in the completion of both my sale and purchase . However Scottish Removals Dealt admirably with the challenge I presented them and all ended perfectly, The move was from a large 4 bedroomed house with three large public rooms , double garage and large garden shed . It included extensive packing and,, because of the settlement delay, storage for a week. The return journey was just over 470 miles.
 
Cost: £4401
 

"As previously explained the last minute change in my settlement dates were a challenge all round but Scottish Removals had made contingency plans to cater for such a difficulty.
The move itself went like clockwork and the packing service was absolutely first class .
The management team were alert and very much on the ball thus giving me great confidence in the whole process ."
 
 
Team:
Melissa , Claire, Phil, Louis and Bill
 
 
 
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