Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.7/10
360 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 360 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Scottish Removal Services from the first contact to our last box was carried into our house were excellent.They arrived on time and nothing was too much bother. They took a lot of the stress out of th...."   more
 
" First class service from first contact with the office to completion of the removal. A special thanks to the guys who carried out the removal they were very efficient and courteous. Again a big than...."   more
 
" The staff who dealt with our initial query, right through to the final day when we got our property back, were extremely helpful and pleasant to deal with. Claire in particular was excellent and frien...."   more
 
" Very happy with the service. They were flexible and worked very hard. Everything delivered safely."   more
 
About Us


Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 95%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 88%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 8
arrived 17
belongings 13
best 10
better 15
boxes 9
brilliant 9
care 23
careful 14
cheerful 14
Claire 9
class 10
Communication 10
conditions 9
considerate 8
contact 10
courteous 20
crew 26
damaged 10
definitely 9
delighted 9
delivery 20
efficient 46
excellent 65
extremely 24
finish 21
friendly 62
furniture 16
good 31
great 29
happy 17
hard 23
helpful 81
highly 25
Macdougalls 26
Melissa 17
packing 17
polite 27
professional 46
recommend 53
Removal 78
Removals 34
Scottish 33
service 85
Skye 18
storage 15
stress 25
stressful 17
team 42
Thank 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 19 Aug 2019
Recommended by customer in IV46
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our household goods had been in storage in Glasgow ready for our new house in Skye.

"Scottish Removal Services from the first contact to our last box was carried into our house were excellent.They arrived on time and nothing was too much bother. They took a lot of the stress out of the move.Thanks to all at Scottish Removals.
Will definitely recommend. Thanks again.
Willie."
 
 
Team:
Thanks to all.
 
 
 


Review 20 Jun 2019
Recommended by customer in DD9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service courtesy carried out

"First class service from first contact with the office to completion of the removal.
A special thanks to the guys who carried out the removal they were very efficient and courteous.
Again a big thanks to all concerned."
 
 
 
 


Review 19 Jun 2019
Recommended by customer in HS6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items removed from one home and kept in store by the firm for 19 months, before moving furniture to our new home. They were extremely professional, while being friendly, and everything was in good order when we got it back. They were very happy to move things to exactly where we wanted and even offered to move things again, if we had changed our mind about where we wanted things to go.

"The staff who dealt with our initial query, right through to the final day when we got our property back, were extremely helpful and pleasant to deal with. Claire in particular was excellent and friendly and made the whole process easy.

The staff who did the actual handling of our property were also excellent and extremely careful. I had no worries that any paintwork or carpets would be damaged.

While I hope never to have to move again, if I did, I would certainly use this company again."
 
 
Team:
Claire, Melissa, Phil, Lewis and the initial porter, can't remember.
 
 
 


Review 16 Jun 2019
Recommended by customer in EH45
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from isle of skye to mainland Scotland. Storage of items and delivery at a later time.
 
Cost: £1800
 

"Very happy with the service. They were flexible and worked very hard. Everything delivered safely."
 
 
 
 


Review 6 Jun 2019
Recommended by customer in IV42

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Booked the firm to help empty an old office building. The job involved taking bags of rubbish to be stored for collection, moving office furniture to a different location and moving confidential waste.

"Faultless!
Staff arrived on time, were polite, funny and professional.
Both were very smart in clean and fresh uniform.
They both did al that was asked of them and more. Highlyy recommended."
 
 
Team:
Phill and Lewis
 
 
 


Review 5 Jun 2019
Recommended by customer in IV51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a quiet area in Cumbria to the Isle of Skye. The Skye property had a fairly difficult access - off a single track road, with hairpin bends and a long ''unmade'', fairly steep drive with a tight access!
 
Cost: £3000
 

"From start to finish the whole process was fantastic. Due to the difficult access at the property we were moving to, we were recommended to use Scottish Removals by the estate agent. So glad we did! Melissa was so helpful over the phone, dealing with queries and explaining the whole move, which due to the distance and the access, was to take place over several days. Melissa was also quick to sort out an alternative solution when the completion date was possibly going to change. Billy and Lewis (and the other man who helped unpack - sorry I've forgotten your name!) were fantastic - we've never seen such hard workers! Friendly, polite and worked without a fuss. And obviously everything was packed really well as nothing was broken or damaged, despite a long journey and some very potholed and bumpy roads! A huge, huge thank you to everyone involved!"
 
 
Team:
Billy, Lewis and the other man who helped unpack (sorry I've forgotten your name!)
 
 
 


Review 12 Apr 2019
Recommended by customer in ME20
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Scotland to rented accommodation, our furniture was put in storage for 3 1/2 months. Moved to smaller permanent home. Company agreed to dispose of some items for us and took a couple of items on to our daughter a few miles from us.
 
Cost: £4000

"Staff were friendly and efficient and looked after us and our belongings pretty well.
The only down side was one of the settee cushions were damaged by a mouse. Company agreed to pay 100 compensation, which we thought was fair considering the extra things they'd done for us. "
 
 
 
 
 
 


Review 11 Apr 2019
Recommended by customer in IV40
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 An-T-Sraid

"This was a highly efficient move. Staff were polite and helpful. They loaded our move in two hours and unloaded in a similar time. Nothing was broken."
 
 
 
 


Review 10 Apr 2019
Recommended by customer in EH26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was hindered by a delay in the completion of both my sale and purchase . However Scottish Removals Dealt admirably with the challenge I presented them and all ended perfectly, The move was from a large 4 bedroomed house with three large public rooms , double garage and large garden shed . It included extensive packing and,, because of the settlement delay, storage for a week. The return journey was just over 470 miles.
 
Cost: £4401
 

"As previously explained the last minute change in my settlement dates were a challenge all round but Scottish Removals had made contingency plans to cater for such a difficulty.
The move itself went like clockwork and the packing service was absolutely first class .
The management team were alert and very much on the ball thus giving me great confidence in the whole process ."
 
 
Team:
Melissa , Claire, Phil, Louis and Bill
 
 
 


Review 2 Apr 2019
Recommended by customer in PH15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The simple task of returning to Perthshire from the south of England turned out to be the impossible move to end all impossible moves spread over some six months. Simple enough you might think, except that with our property down south not selling due to a Brexit frozen property market, things turned very complex. For unavoidable reasons we had to be back in Scotland by The beginning of September for both our children to start at Edinburgh University. Still unsold by mid July, we decided to spend six months renting from friends on Skye. The house turned out to be comprehensively furnished so at short notice Scottish Removals had to save the day by taking all our stuff into store. Did we expect the last leg back to Perthshire to be simple? Of course not...and rightly so! A combination of a mechanical problem, restricted access to the property and a tricky bend ended with the load needing to be split into three smaller vans and spread over two days. Notwithstanding the difficulties, Phil and the team still managed to get the job done on schedule and remain cheerful throughout!

"Not enough space here to explain why the last twenty years have been so complex that Scottish Removal Services have had to move us four times! Our most recent move was made more complex by not being able to sell our house in a frozen property market, obliging us to rent. When the only rental property available turned out to be fully furnished, Scottish Removals also ended up having to store all our stuff for six months. .

Throughout all this, there is one word to describe Scottish Removal Services and that is: great. Although Melissa, Claire and the team have virtually become family members, we are hoping that destiny will now allow us to settle in one place, but if that doesn't work out...we will certainly be back to Scottish Removals!"
 
 
Team:
Melissa, Claire, Phil, Billy and Lewis (?)
 
 
 


Review 13 Mar 2019
Recommended by customer in hs3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A challenging move involving ferries and narrow windy roads from Scottish Island to rural Welsh hamlet. Handled with charm and skill. Almost 700 miles and over 2 days for us plus the return for driver an wagon
 
Cost: £5700
 

"This the second time we have used this firm and have been delighted with the service. They may not be the cheapest or the most expensive but they do a fantastic job. Billy, the driver is a charm and seemingly unflappable. They handled the last minute changes, due to delayed purchase completion, without any issue and managed to carefully squeeze everything into the storage container for us.
I can't praise them enough especially for moves to or from the Highlands and Islands."
 
 
Team:
Billy, the young lad Owen? And Mellisa and the rest of the office staff
 
 
 


Review 13 Mar 2019
Recommended by customer in GL56

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal, storage and redelivery of house contacts to facilitate house refurbishment works.

"The two removal teams were very careful with our property and considerate of the house. They provided additional assistance in dismantling and re-assembling all the beds. All were a great advertisement for the company."
 
 
 
 


Review 7 Feb 2019
Recommended by customer in IV51

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved around half our belongings from a large house on Skye to a tiny house on the east coast. The remaining half had to be removed into storage at a later date. Everyone we dealt with at the firm, from the owner to office staff to the removal crew, has been efficient, professional and friendly.

"Scottish Removal Services are clearly very experienced and competent at their job. We moved around half our belongings from a large house on Skye to a tiny house on the east coast. The remaining half had to be removed into storage at a later date. Everyone we dealt with at the firm, from the owner to office staff to the removal crew, has been efficient, professional and friendly."
 
 
 
 


Review 23 Jan 2019
Recommended by customer in Iv3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move made me realise how much stuff I had and how I need to declutter. But the removal men ensured everything was packed safely and moved to new address. They were quick and very efficient cant thank them enough.
 
Cost: £500
 

"The staff were very helpful and friendly. I couldn't have chosen a better company and the removal men worked so hard to ensure everything was correctly packed and secure. I cant thank them enough."
 
 
Team:
I cant remember names but a big thank you is needed.
 
 
 


Review 23 Jan 2019
Recommended by customer in IV55
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved a short distance but had many boxes of books etc.

"The removal team were punctual, efficient and excellent in their job of helping me to move. They were sensitive to my specific circumstances and were thorough in their attention to detail and care of my property. I would absolutely recommend them and am grateful for the excellent job they did."
 
 
 
 


Review 2 Dec 2018
Recommended by customer in EX6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Strete to Devon. Original time scheduled was 3-4 weeks but our house purchase fell through when vendor withdrew. Scottish Removals stored our belongings for more than ten months at a good rate and remained friendly and in touch throughout.
 
Cost: £4500

"Scottish Removals handled out situation and eventual move in a most friendly and professional way from first contact to completion. Office staff and delivery staff were all very good. "
 
 
 
 
Team:
Melissa
 
 
 


Review 24 Oct 2018
Recommended by customer in PA60
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Aberdeenshire to Jura. This involved a 250 mile road trip and 2 hr ferry crossing then a 5min crossing to Jura. The last part was the most challenging as the ferry only takes 8cars and the 12m van was at its limits for embarking / disembarking. As it was high tide was required with the auxiliary landing jetty on Jura that has a shallower incline. The single track road on Jura and the gate access into the property from the single track road was also difficult but they made it.
 
Cost: £5399

"The team arrived on time and were friendly helpful and efficient and the load went well spread over the afternoon of the firstday and into the morning of the second. At Jura waiting for the high tide for the ferry meant their arrival was delayed. The approaching had weather mean they had only one opportunity to get off the island before being stranded on the island that was the high tide early the following morning. The 3 man team started unloading around 17.00 and carried on until after 22.00 when they finished unloading. They left at 06.00 the following morning. Despite the time pressure they remained helpful and pleasant throughout. This level of service is exceptional and we could not recommend them highly enough. "
 
 
 
 
Team:
Billy Phil Odin
 
 
 


Review 5 Oct 2018
Recommended by customer in Isle

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of household furniture and belongings from house to storage container.
 
Cost: £499
 

"Excellent in all respects, from the initial enquiry to the actual
removal itself.

Everything was organised with the upmost care and attention, the quote was issued promptly and was more than fairly priced.

The team of removers were very professional and polite and nothing was too much trouble for them, a really nice team who worked very well together and were careful, polite and conscientious throughout the move.

When it came to unpacking the lorry into the container they worked fastidiously to make the most of the space available, everything was packed again with care and concern making sure that things were covered to prevent any damage. An extremely professional job under taxing conditions, it rained continuously all day.

I was completely happy with all aspects of the move and would certainly recommend the company without hesitation and will use them again for any further moves.

Thank you Scottish Removal Services, you are the best."
 
 
Team:
Unsure of their names.
 
 
 


Review 23 Aug 2018
Recommended by customer in IV2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Since from the 1st telephone conversation until the van doors closed on delivery, absolutely everything was done so professionally and easily - all of the stress of moving and work was brilliant.
 

"Lovely firm to work with. As I'm disabled they did everything for me. Thank you. "
 
 
 
 
Team:
Billy Odin Melissa
 
 
 


Review 3 Aug 2018
Recommended by customer in IV55
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Normal removal to storage, but difficult access to house was overcome by use of smaller removal vans.

"Melissa and her team were incredibly helpful from the outset of my first enquiry. They were prompt, responsive, fully informed and accurate.

They conveyed a sense of confidence that the move would be handled personally and on time; which it was!

The charges were handled accurately and in a timely manner.

Altogether a 100% satisfying experience.
"
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1