Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Scottish Removal Services 9.7/100
450 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 450 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The price represents value for money
 
 
 
Recent Reviews 
 
" The team at Scottish Removals were absolutely brilliant from our first contact right up until the last item had been delivered. Their communication on pricing and service was clear and fair, and th...."   more
 
" All staff were extremely helpful from Melissa and Claire in the office to the boys picking up and delivering my boxes. All staff were very polite and helpful. The boys delivering my belongings kept ...."   more
 
" This obviously awaited a suitable return load but timing was not an issue. All correspondence and telephone communications were excellent. The price was fair. The guys who made the final delivery were...."   more
 
" Scottish Removal Services were a joy to work with from start to finish. They took all the strain and worry out of the process. Advice was clear and just what I needed for a big move from down south up...."   more
 
 
About Us

Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
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Review 12 Oct 2023
Recommended by customer in IV43
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Accepted delivery of furniture from supplier and stored it before providing a delivery service to our home.
 
Cost: £695
 

"The team at Scottish Removals were absolutely brilliant from our first contact right up until the last item had been delivered.

Their communication on pricing and service was clear and fair, and they responded quickly to any questions we raised. We had passed on the original quote they provided as the supplier of our furniture had a direct delivery option, which was understandably more cost effective. Scottish Removals were very polite about this and when the other company let us down went out of their way to help us out of a real bind.

The delivery was quite tricky with a steep path. The team took the time to assess and understand this, so there was no complaints on the day. All of the staff were friendly and professional and clearly enjoyed their jobs. Even though it was not part of the service they spent time helping to put furniture together for us and make sure everything was in the right place.

It was such a pleasure to deal with a quality family run business and we would highly recommend them to anyone moving to Skye and the rest of the highlands. We will definitely use them again.

"
 
 
Team:
Melissa & Claire
 
 
 

Review 26 Sep 2023
Recommended by customer in IV40
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from Kyle of Lochalsh to Lancashire. Scottish Removals collected and stored my belongings until I had an address to send them too.
 
Cost: £580
 

"All staff were extremely helpful from Melissa and Claire in the office to the boys picking up and delivering my boxes. All staff were very polite and helpful. The boys delivering my belongings kept in touch by phone with updates on arrival times."
 
 
Team:
Melissa, Claire and I am sorry I can’t remember the names of the men picking up and dropping off my belongings.
 
 
 

Review 11 Sep 2023
Recommended by customer in IV21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Transfer of the contents of a storage room in Bristol to one in Gairloch Scotland

"This obviously awaited a suitable return load but timing was not an issue. All correspondence and telephone communications were excellent. The price was fair. The guys who made the final delivery were delightful."
 
 
Team:
Mellisa
 
 
 

Review 31 Aug 2023
Recommended by customer in IV42
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from the Midlands in England to the Isle of Skye, leaving my belongings in storage with them for nine months while I house hunted. They then delivered everyth8ng from storage to my new home. They took care of everything, every step of the way.

"Scottish Removal Services were a joy to work with from start to finish. They took all the strain and worry out of the process. Advice was clear and just what I needed for a big move from down south up to the Isle of Skye. Every member of the team was great - helpful, friendly and efficient. The removal men got on with the job and nothing was too much trouble. They looked after my belongings in storage and organised the delivery to my new house when the time came. It all felt a bit daunting but Melissa and her team made sure that everything went really smoothly leaving nothing to be worried about. I can’t recommend them highly enough. Thank you Scottish Removals."
 
 
Team:
I’m terrible with names. One man drove the van and did the move up from England, and then again when my stuff was moved from storage. He was great but they all worked hard.
 
 
 

Review 24 Aug 2023
Recommended by customer in IP33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a very complicated ongoing house clearance. Scottish Removal Services are exceptionally managed. Two years before the removal I sought their advice on what could be transported; and the feasibility of transporting particularly heavy and fragile items. The load consisted of unique, irreplaceable ceramics, paintings and geological specimens.
 
Cost: £6000
 

"The team management; transport manager and staff communicated extremely well. Everything was handled with care and professionalism. This service is outstanding; it is worth mentioning their experience in accessing difficult terrain across the Croft and steep slopes that they tackled with ease, they are a very competent Scottish removal company.

Scottish Removal Services are excellently managed. Their communication is clear; documentation, relevant training; health and safety, insurance and practical communication on the job. They provide a reliable and well organised service. The staff are well presented and very experienced. The whole team are outstanding. They have experience; the experience of moving difficult items in Scotland, particularly where the terrain is less favourable."
 
 
Team:
Melissa; Billy; Alex and Lewis
 
 
 

Review 17 Aug 2023
Recommended by customer in IP17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Everything was moved into storage with great care and professionalism.
 
Cost: £7500
 

"We had a tricky time as the property being bought fell through.
Scottish Removals we’re most helpful in transporting all our possessions to a new destination. Great experience at understanding customer needs."
 
 
Team:
Melissa, Claire, Willie, Lewis and Alex
 
 
 

Review 9 Aug 2023
Recommended by customer in G84
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Highlands to Argyll and Bute. Including a trans ship van for taking items up a steep track at the new house.
 
Cost: £5000
 

"Scottish Removal Services were fantastic from beginning to end. From the initial call we had a really strong sense we were in good hands. We we’re not wrong. Everyone was so helpful. We emailed to organise additional packing material a good few times and all requests were responded to quickly. Nothing was ever a problem. The delivery team were friendly all the way from arrival at the house to delivery of our things at the new house. They were calm, careful and obviously very experienced at removals. We felt so lucky to have such a great team helping us and would not hesitate in recommending them to others. Our moving day went so smoothly thanks to such a great, friendly team."
 
 
Team:
Melissa, Claire, Billy, Lewis and Alex
 
 
 

Review 21 Jul 2023
Recommended by customer in AB41
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of contents of 3 bed (2 storey) semi detached house from the west coast to the east coast.
 
Cost: £1800
 

"From start to finish, Melissa and her team were extremely helpful and answered any queries promptly. I was updated regularly so I knew the plan for moving. The team that came were very friendly and had the trucks packed (very neatly) in under 3 hours. We agreed to an early unloading of the trucks at the new property which was carried out just under 2 hours. There was no damage to any items."
 
 
Team:
Melissa, Joe & Lewis
 
 
 

Review 21 Jul 2023
Recommended by customer in TQ5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from isle of Skye to Devon
 
Cost: £7900
 

"Delighted with the service we received
Generous amount of boxes and packagung supplied in advance.
Very helpful men throughout. Worked fast and effuciently.
Friendly attitude."
 
 
Team:
Billy and Lewis. Melissa.
 
 
 

Review 20 Jul 2023
Recommended by customer in IM2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had to remove a valuable and much-loved antique Rocking Horse from Kent to Skye as a part load.

"At every step of the way Melisssa - and anyone else I spoke to at Scottish Romovals - was helpful, efficient and kind.
Communication was easy, pricing was clear and fair, and everything went according to plan.
Melissa even suggested keeping the Rocking Horse in Broadford, without further charge, while we organised access at the final delivery address in Skye.
The Rocking Horse arrived in perfect condition, and is safely established.
I would always use Scottish Removals another time for any work concerning Skye."
 
 
 
 

Review 18 Jul 2023
Recommended by customer in IV40

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We finally got a new home and could move our furniture from a container to our home

"Two young men were our removal operatives and they were kind, thoughtful, polite and friendly.
Nothing was too much trouble and they were very hardworking."
 
 
Team:
Lewis and Dylan
 
 
 

Review 10 Jul 2023
Recommended by customer in IV51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
from Scotland mainland to one of the Islands. We had handmade, very solid/heavy oak furniture which the guys took great care off.

"family owned company to trust!
we wanted a local company and got a great experience."
 
 
Team:
Billy and Alexander
 
 
 

Review 10 Apr 2023
Recommended by customer in HS6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It was a very complicated move in that we were living in our son''s house which we had been renovating but had our own worldly goods piled up high. I used colour coding for what was staying and what was staying. The move also involved a ferry ride to the Western Isles so that added to the stress.
 
Cost: £4000
 

"Moving house is obviously one of the most stressful times of life. Ours was more stressful for the reasons given above & further complicated by the fact that my husband was recovering from very recent heart surgery. I used to own a fabric shop and still have a huge quantity of fabric, which I packed up in IKEA bags

However, once the lovely smiling Billy & Alex arrived the stress levels plummeted; they were calm, reassuring & very kind. It definitely felt like the cavalry had arrived.

The whole process passed very smoothly, the boys were careful, conscientious and helpful in every respect. They kindly spent ages re-assembling a table for us which would have taken my husband hours on his own.

In a world where everything involves an issue or a complaint - it was incredibly refreshing to encounter such a competent, efficient business as Scottish Removals. Although I don't envisage a time when I will be needing their excellent services again, I really can't recommend them highly enough to anyone moving house in the future."
 
 
Team:
Billy & Alex
 
 
 

Review 7 Apr 2023
Recommended by customer in IV47
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was from the Cotswolds to the Isle of Skye, nearly 600 miles. It took 5 days for the removal lorry to travel down, pack up everything, travel back up and then unpack. The lane to our house in the Cotswolds was narrow and an awkward shape so a van was needed to transship everything from our house to the lorry at the bottom of the lane. Everything was very well planned and all went smoothly.
 
Cost: £7000
 

"We chose Scottish Removal Services because it is a local Skye company which has been going for many years and has lots of business experience across Scotland. Friends who live on Skye recommended them to us and their quote was competitive. Everything was carried out very efficiently from initial queries right through to the unpacking of our belongings in our new home. Staff were helpful, friendly and polite. What they did and the way in which they did it all contributed to making the move much less stressful than it could have been!"
 
 
Team:
Billy and Alex, plus Alasdair in Skye.
 
 
 

Review 7 Apr 2023
Recommended by customer in IV44

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move from south to North Skye.
 
Cost: £995
 

"Claire and Team were great"
 
 
Team:
Claire, Billy and Alexander
 
 
 

Review 21 Feb 2023
Recommended by customer in TQ13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I found the firm friendly and extremely helpful. We are not young and the help and advice was always forthcoming whenever we had a query The situation with narrow roads and isolated area was taken in their stride and they were very efficient and capable in these circumstances,.

"We would highly recommend them and they were knowledgable about specialised packing of our antiques .
We had total confidence in them at all times
Bringing the whole of our worldly goods approximately 760 miles was handled perfectly
We would have no hesitation in using them again and recommending them
On getting in touch initially we had a really good discussion with the owner
She explained all the relevant points of their code of conduct and what we could expect from their terms and conditions
We were at all times kept very much informed of every stage of the proceedings …since narrow and very steep roads did not allow for one large load to be collected they explained that multiple visits would be needed. All went very smoothly
The furniture arrived less than a week ago and everything was very smooth and easy
Antiques and other furniture ;grandfather clock ;pictures etc are in perfect
An excellent service throughout
"
 
 
Team:
Melissa Claire jo Lewis Billy
 
 
 

Review 17 Dec 2022
Recommended by customer in Iv51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We have had a move in two halves with Scottish Removal Services. In January 2021 we moved as a family of 4 adults to the Isle of Skye. Prior to the move I had many conversations and emails with Melissa so that she was aware of what was needed to move us, my daughters furniture and most of their belongings would go into storage until they found a place of their own, ours would come up to Skye.
 
Cost: £8430
 

"The removal men were brilliant, very considerate with putting down blankets to ensure the floors weren’t damaged. They were a very friendly crew and nothing was too much, one even helped to hold the snake so I could dismantle his vivarium. It’s a two day journey to Skye and the weather was snowy, but the lorry made it to their base where they decanted our belongings into a smaller lorry to manage the single track road and my daughters belongings into storage. The same consideration was given to our new house when they delivered. Then nearly two years later the girls were ready to move to Inverness, so Melissa organised their belongings were picked up from the house and added to their stored items, this was all taken to their new house, all the stored items were in good condition, the mattresses had been wrapped, all the furniture was as we’d given it to them two years before. Again the moved happened in snowy/icy weather, the crew were very professional and it was really nice to see familiar faces and to be remembered. I would highly recommend Melissa and this company and would definitely use them again should we move."
 
 
Team:
Melissa, Claire, Billy, Lewis I can’t remember the others
 
 
 

Review 4 Nov 2022
Recommended by customer in IV51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Moving a long established professional services office premises from an old 200 mtr sq building spread over 3 floors and with no dedicated parking for the building. Furniture, IT and many boxes of files were moved from one premises to the other with great care, and efficiency and in line with the agreed assignment.
 
Cost: £2995
 

"The entire process was handled professionally and efficiently. The initial meeting and review of both premise was done early in the process and communication from start to finish was excellent with information being sought from us and communication of the process to us throughout. All aspects were considered including road closure and we were advised of the action that was required from ourselves to keep personnel and our items being moved as safe as possible. The agreed timetable was adhered to and our move was as smooth as it possibly could have done and we would have no hesitation in recommending Scottish Removals."
 
 
 
 

Review 19 Oct 2022
Recommended by customer in IV42
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving a family of 8 plus a granny moving in with us. And a baby grand piano.

"Melissa and her team were very helpful and efficient. They handled all our belongings with care. They took extra care with our piano which has a high gloss finish and they transported it without a scratch."
 
 
Team:
Melissa
 
 
 

Review 12 Oct 2022
Recommended by customer in IV55
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Moffat to Isle of sky picking up as a single load and being delivered in two small loads due to access issues.

"Despite howling winds and torrential rain throughout the pick-up and unloading the crew did an outstanding job making what could have been a trauma into a low stress albeit demanding experience."
 
 
 
 
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