Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Scottish Removal Services 9.7/100
383 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 383 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" I didn't get any other quotes as Scottish Removals were recommended to me and the quote was fair, as far as I was concerned, and also other people who had had the experience of moving house. All ...."   more
 
" Everything went very smoothly from start to finish. The initial quote came in promptly and the office staff were able to answer any queries and worked to my specifications. On the day of the remov...."   more
 
" Our sale and purchase had been made a nightmare by various people but thankfully this removal company couldn`t have been better, and Melissa and her team were extremely accomadating. Our move was not ...."   more
 
" From our first point of contact to completion of our move, Scottish Removals were efficient and professional. Melissa and Claire were very helpful and considerate, when giving advice on number of box...."   more
 
 
About Us

Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
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Review 4 Nov 2020
Recommended by customer in PR3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly as far as I was concerned and the subsequent problems with the vehicle were dealt with by Melissa without any inconvenience to me. I was informed of the vehicle problem immediately by Melissa and I suspect a lot of hard work went on behind the scenes to sort the problem. I suspect the crew are not asked to transport different sizes of wood in all its forms all that often but the guys carried on with my requests without complaining. Phil and the other 2 guys were obliging and helpful at all times. Very impressed with the whole operation. Thank you to all of you, from Melissa and Clare at HQ to the guys on the van.
 
Cost: £2245
 

"I didn't get any other quotes as Scottish Removals were recommended to me and the quote was fair, as far as I was concerned, and also other people who had had the experience of moving house.
All along I was given the information I needed and queries were dealt with straight away. Melissa or Clare always contacted me straight away following a phone message and contact was also straight away regarding a change of date or any other questions.
Melissa and Clare were approachable and friendly and helpful from the word go.
I've been serving the public all my life and customer care has always been at the top of the list of priorities in running a business. It seems logical to me that everybody benefits from a friendly efficient service but unfortunately that isn't always case. In this case it certainly is!"
 
 
Team:
Melissa, Clare, Phil, and 2 good lads whose names escape me.
 
 
 

Review 14 Sep 2020
Recommended by customer in IV55
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move including musical instruments and lots of garden items, plants and furniture.
 
Cost: £995
 

"Everything went very smoothly from start to finish. The initial quote came in promptly and the office staff were able to answer any queries and worked to my specifications.
On the day of the removal, the two men were polite, friendly and professional. Nothing was too much bother for them and they completed the job without any issues.
The items were delivered in excellent condition with no damages - In particular, they took great care of my harp.
They were both very calm and I felt that nothing was an issue to them."
 
 
Team:
Melissa, Claire, Phil, Lewis.
 
 
 

Review 9 Sep 2020
Recommended by customer in IV51

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The process went smoothly and was made all the more bearable by the positive and friendly attitude of Billy and Lewis.
 
Cost: £1600
 

"Our sale and purchase had been made a nightmare by various people but thankfully this removal company couldn`t have been better, and Melissa and her team were extremely accomadating. Our move was not confirmed until 2 days before we moved but we were never pressured. Billy and Lewis were very professional, and we couldn`t have asked for more."
 
 
Team:
Melissa, Billy and Lewis
 
 
 

Review 7 Sep 2020
Recommended by customer in IV12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from west of Scotland to the east.

"From our first point of contact to completion of our move, Scottish Removals were efficient and professional.
Melissa and Claire were very helpful and considerate, when giving advice on number of boxes etc.
Billy, Ali and Lewis were so respectful to our home and belongings. They made it look so easy, worked extremely hard, easing the pressure of a very stressful day!
I wouldn't hesitate in recommending Scottish Removals, they are an excellent company to deal with."
 
 
Team:
Melissa and Claire in the office, Billy, Ali and Lewis removal team.
 
 
 

Review 6 Sep 2020
Recommended by customer in TD1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Scottish Removals helped me move contents of my one bedroom flat on the Isle of Skye to a property in the Scottish Borders.
 
Cost: £1259
 

"The whole experience was completely stress-free. I felt really well taken care of and the removal guys were super clean and careful with my belongings and both properties. It was certainly worth every penny. Much appreciated."
 
 
 
 

Review 3 Sep 2020
Recommended by customer in NW1

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving household items from London into storage and then delivery to the Highlands.

"This was a move negotiated during an incredibly difficult time, ie. during Covid-19 lockdown. This required constant communication regarding appropriate timing for removal, length of storage and delivery. Melissa and her colleagues were all so professional at every stage but also reassuring and kind, which helped us enormously, given the complexities. They always did exactly as they said they would and everything ran like clockwork. It was a pleasure to work with them and we heartily recommend their services."
 
 
Team:
Melissa and all her colleagues
 
 
 

Review 24 Aug 2020
Recommended by customer in IV51
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from skye down to South Wales, it was long journey but the guys made it really easy for us they were extremely helpful both over the phone before we moved and while the move took place they were fantastic!
 
Cost: £3900
 

"Experience was great, as soon as I had ask for a quote I received a phone call explaining how things would work, very friendly and helpful team! The removals guys were very haerd working and got loaded/unloaded quickly, effectively and safely with no damages! Really impressed with the whole experience"
 
 
Team:
Melissa, Claire, Phil, the lads who were with Phil were brilliant but unfortunately I didn't get there names!
 
 
 

Review 7 Aug 2020
Recommended by customer in KY10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move were went very well the crew were totally competent and polite and helpful.

Could not have been better.
 
Cost: £5000

"Excellent service."
 
 
 
 
Team:
Billy Phil Lewis Ali
 
 
 

Review 27 Jul 2020
Recommended by customer in IV63
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Essex to the highlands was not going to be easy but the very helpful staff make the move relatively easy.
 
Cost: £5000

"Someone was always available by phone to answer questions and reassurance

Timing was crucial with the sale and purchase of properties and Scottish removals were always time aware.

Very pleased."
 
 
 
 
Team:
Melissa Claire Rob Lewis
 
 
 

Review 21 Jul 2020
Recommended by customer in IV51
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Sheffield back to The Isle of Skye
 
Cost: £1650
 

"This was the second time I have used Scottish Removal Services. and just like the first time, everything went very smoothly.
I would recommend this company to anyone with no reservations.
David Roberts
"
 
 
Team:
Billy & Lewis
 
 
 

Review 13 Jul 2020
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Over the past 5 years, we have had one major house move and 3 trips of furniture out and in of storage.

" Melissa and her team have always been professional, courteous and efficient. Melissa and Claire are always supportive especially in very stressful circumstances. We cannot praise Melissa and her team enough. Over the last 5 years we have used their services for major house removal and for storage of furniture for a rental property.We have had some very stressful situations arise and throughout Melissa, Claire and the team have been exceptional. They are hardworking and genuinely nice people. We have no hesitation in recommending them to other people."
 
 
Team:
Melissa, Claire, Phil and Ali for this removal.
 
 
 

Review 10 Jul 2020
Recommended by customer in CA3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from the North of England to the Outer hebrides.

"The website was clear and helpful. Initial contact on the telephone, gave me confidence our move would be handled professionally and with care. They took time to research our existing location, access and contents of our property. They were also familiar with the island location and our destination.
The team arrived early and promptly got to work. No problems whatsoever. Next time we see our contents is at our new place.
Same efficient unpacking of contents. All good. Nothing to worry about. Price was competitive & good value."
 
 
Team:
Billy & Lewis
 
 
 

Review 7 Apr 2020
Recommended by customer in IV19
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quite a long drive to get to new premises and had to wait quite a white before being able to collect keys, so our removal team had quite a long want before they could start unloading.
 
Cost: £1399

"Apart from having to want for keys everything went for keys everything went very smoothly. Billy and accommodating very happy with the service."
 
 
 
 
Team:
Bill Ali
 
 
 

Review 1 Mar 2020
Recommended by customer in ML3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office closure with removal of a variety of waste types including WEEE, Mixed recycling, furniture and general.
 
Cost: £599
 

"Excellent service from start to finish. Melissa kept me in touch every step of the way. Short notice request and service delivered with a smile. A delight to deal with and even made suggestions on recycling some of our waste so that other organisations may benefit....Superb !!!"
 
 
Team:
Melissa
 
 
 

Review 27 Jan 2020
Recommended by customer in DG8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move of hundreds of miles taking 5 days to accomplish and excellently planned, organised and fulfilled.
 
Cost: £7000
 

"We did not get competitive quotes from other removers as the word of mouth reputation of Scottish Removals was sufficient to reassure us that they would do a good job. In the event they were excellent.....the whole team from the office based staff to the drivers were brilliant."
 
 
 
 

Review 17 Nov 2019
Recommended by customer in YO15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Scottish Highlands to Yorkshire.
 
Cost: £2200
 

"The whole moving process was handled extremely well, the staff very professional and friendly."
 
 
Team:
Melissa and Billy
 
 
 

Review 10 Nov 2019
Recommended by customer in NG23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from the Isle of Skye to Nottinghamshire some 500 miles away. We had a big problem where our new house sale was not completed in time but Melissa organised a local storage facility close to our new house which lessened our stress levels! Scottish removals organised everything for us and we cannot thank them enough.

"This has to be the best removal/storage comoany in the whole of the UK. Melissa and the team went above and beyond to help us and make the whole experience as stress free as possible. We encountered a big problem where our new house sale (500 miles away) was not completed before the delivery of our furniture but Melissa organised a storage company close to what would be our new house to take our furniture on a temporary basis.We cannot thank the whole team enough for a fantastic service. We cannot recommend this company enough."
 
 
Team:
Melissa, Claire, Billy
 
 
 

Review 8 Nov 2019
Recommended by customer in PR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Uplift items from one property and store for 4 months before delivering to new property
 
Cost: £1000
 

"Comprehensive details from the beginning from staff, and adequate delivery of packing boxes. Removal men turned up on time and removed boxes (of which there were many)quickly and carefully together with furniture items and took great care with the mattress (wrapping it in plastic) and electrical items, also including guitars which were wrapped by them. Items were stored for around 4 months before being delivered to new address.

Contact from removal men on day of delivery giving an almost exact timescale (difficult with the relocation from Isle of Skye to Lancashire. Removal men were pleasant, efficient and tidy, covering carpets and leaving items where requested to.

Excellent service from everyone involved, and highly recommended."
 
 
 
 

Review 8 Nov 2019
Recommended by customer in TR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal company visited us so that they could give us a quote. Several of their employees came over a few days to pack our goods up and remove them to storage. Once we were ready for the goods to be delivered to our new home, they were brought to us within a few days.

"Overall the move went very well, there were a few breakages, but nothing major. The company worked very hard to fit in with our timescale.

The people that we dealt with were very helpful and considorate."
 
 
Team:
Phil, Lewis, Billy, Claire, Melissa
 
 
 

Review 8 Oct 2019
Recommended by customer in RH5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a difficult move as had to be delivered to some your destination and was carried out expertly.
 
Cost: £2229
 
 
Team:
Pkil Billy Lew
 
 
 
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