Britannia Anchor Removals

Where reputations count.

Wardley Industrial Estate, Fallons Road, Worsley
Manchester
Lancashire
M28 2NY

Removers - Removals Companies

www.anchorremovals.co.uk

Email This Business

Tel 0161 790 6666

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
593 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 593 reviews since 2008

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" The 5 Lads who did our removal took the stress out of the whole process of moving with a smile , laughter and complete professional. Big Thankyou to you all" more

" The team managed it expertly and the service was outstanding. Would highly recommend the packing service if within budget - it saved us so much stress! The whole service from start to finish wa...." more

" Anchor were incredibly accommodating, managing to book in our cross-country move at very short notice due to delays in conveyancing. The office team were very helpful and lovely to deal with, keeping ...." more

" This is the 4th time I have used this removal company - once a big move from London to Manchester, two smaller furniture moves and one larger full house local within Greater Manchester - so highly rec...." more

About Us
Information provided by the business
Legal Name: Anchor Removals Ltd. Limited Company.

As a removals and storage supplier, we operate in an industry that is rife with sub contract workers, poor terms of employment and terrible working conditions. However, when you choose us, you will have a company with full time teams on no zero hours contracts, with a Living Wage as recognised by the Living Wage foundation. This makes our team committed, loyal and focused. They contribute in monthly team discussions and as you can see from our reviews - it works!! What's more is you are contributing to a positive social impact, meaning your community benefits.

Review 20 Nov 2023 Recommended by customer in Sk23 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Quick , smooth and professional service

"The 5 Lads who did our removal took the stress out of the whole process of moving with a smile , laughter and complete professional.
Big Thankyou to you all"

Team:
Sorry can not rember

REPORT THIS REVIEW

Review 5 Nov 2023 Recommended by customer in CH6 My Age: 40 - 49 I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was from a semi detached on a busy residential street to a new build which was not signposted and was narrow for the truck to get into

Cost: £1550

"The team managed it expertly and the service was outstanding.

Would highly recommend the packing service if within budget - it saved us so much stress!

The whole service from start to finish was amazing. Jayne at the office was great and dealt with our reservation, the initial inspector for the quote was clear and precise with information and the moving team was absolutely superb.

Everything was packed safely and there wasn't a single scratch on any item, nothing even looking like it had been moved once unpacked.

A superb service and they even moved the quote to allow it to fit in our budget."

Team:
Jayne, Lindsay in the office and I think it was Jason who managed the move

REPORT THIS REVIEW

Review 21 Oct 2023 Recommended by customer in NE46 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from Rochdale to Northumberland - 3-bedroom property

Cost: £2100

"Anchor were incredibly accommodating, managing to book in our cross-country move at very short notice due to delays in conveyancing. The office team were very helpful and lovely to deal with, keeping us informed all the way along. The moving teams on both days worked incredibly hard, were careful with all item and kept really positive despite a few challenges and long days. To top it all off their quote was very competitive and we liked the company ethos, particularly being a real living wage employer. We wouldn�t hesitate to recommend Anchor."

REPORT THIS REVIEW

Review 19 Oct 2023 Recommended by customer in M30 My Age: 40 - 49 I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from 3 bedroom house with difficult layout - 3 levels and a very very narrow lane - they movers were amazing. Very respectful and thoughtful of neighbours due to the narrow lane, packed everything with care and lovely to deal with (plus arrived at 8.30 on the dot as planned!!)

Cost: £1000

"This is the 4th time I have used this removal company - once a big move from London to Manchester, two smaller furniture moves and one larger full house local within Greater Manchester - so highly recommend!!

From initial call with the office, emails with the team (shout out to Ellen) and the actual guys doing the moving and packing was without glitch and smooth sailing! At a stressful time, such as moving house, they made it an easy and pleasurable experience.

I think it is very good value for money (I was quoted a lot higher for large nationwide removal companies) - not one thing has broken in all this moving!

The most recent was from 3 bedroom house with difficult layout - 3 levels and a very very narrow lane - they movers were amazing. Very respectful and thoughtful of neighbours due to the narrow lane, packed everything with care and lovely to deal with (plus arrived at 8.30 on the dot as planned!!)

I couldnt recommend them more - great local company."

Team:
Aaron Lysons & Andy Willman

REPORT THIS REVIEW

Review 15 Oct 2023 Recommended by customer in OL7 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	6/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Good swift courteous workers.

Cost: £882

"Only negative points: took items from old property to take to new without my knowledge so I found items I had wanted to leave behind. On arrival at new property we were asked where items went for first hour, after which they didn't consult me any longer so later I discovered quite a number of items that should have remained downstairs had been taken upstairs I understood chest of bedroom drawers, 2 inall, could be left with clothing inside, 1 of the chests was left as such, the other was all emptied into a large box without me knowing so alot of things were extremely mixed up, clothes with gifts and contact lensesand travel accessories etc."

Team:
Don't know.

REPORT THIS REVIEW

Review 6 Oct 2023 Recommended by customer in M28 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved out to storage for 3 months then moved in.

"Wonderful staff from office to removers.
Friendly and careful.
All done speedily and with minimum fuss"

REPORT THIS REVIEW

Review 12 Sep 2023 Recommended by customer in BB7 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The removal team were punctual and very polite.

Cost: £1100

"The speed they loaded and unloaded my items was very impressive. I would definitely recommend Britannia Anchor removals to anyone seek a first class removal service.
The price quoted following a visit to my home was very reasonable and definitely good value."

Team:
Not able to remember their names but they were very friendly. Thank you.

REPORT THIS REVIEW

Review 12 Sep 2023 Recommended by customer in M28 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from home in to storage for 2 nights then into new property.

Cost: £730

"Due to delays in solicitors managing the purchase of my house it became very stressful as I had to move out of my rental property. The Brittania staff were fantastic and pulled all the stops out to ensure my belongings were looked after and that I was supported and listened to. They ensured storage and arranged delivery of my things as soon as they could. I couldn�t have wished for a better service. The ladies in the office kept in touch all the way through as did the removal team, reassuring me and their calm, professional manner made such a difficult few days so much better.
The removal guys worked so hard, and I was so glad I chose Britannia again."

Team:
Andy, Andy, Gavin, Jay, Ty, Jayne, Lindsay, Ellen, everybody else who helped me

REPORT THIS REVIEW

Review 2 Sep 2023 Recommended by customer in M28 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packed/disassembled all household items/furniture and moved to new property where all furniture was re-assembled.

Cost: £958

"Arrived on time , packed all household item/furniture and moved to new property where all furniture was re-assembled.
Polite and friendly and very efficient.
Cannot find any fault with the service."

REPORT THIS REVIEW

Review 29 Aug 2023 Recommended by customer in M28 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

EXCELLANT

Cost: £1500

"MY EXPERIENCE WITH YOUR COMPANY AND STAFF OUTSTANDING"

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in FY5 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Relocation from Greater Manchester to the coast.

Cost: £890

"Admin staff were very pleasant and helpful, particularly Lyndsay, who put my mind at ease when I hadworries over whether we'd be able to move on our planned date. Paul was very professional when he came to do the initial removal survey and answered all our questions. The removal crew, Paul and Reece, were so hard working and cheerful throughout a long and tiring day. I was only sorry that I couldn't find the kettle to brew up for them!"

Team:
Lyndsay, Paul and Reece

REPORT THIS REVIEW

Review 23 Aug 2023 Recommended by customer in ol8 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The two man team worked like ten men very good at their job

Cost: £992

"From the first phone call to the wagon driving away empty at the end of the day every aspect of the move went loading and d delivery were well executed when I did phone for info they were there with the answers"

Team:
Paul & sorry can't remember his name and the phone ladies

REPORT THIS REVIEW

Review 12 Jul 2023 Recommended by customer in TD9 I'm: Male business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving from a 3 bed character cottage in Lancashire with plenty of contents to shift, but with an extra garden recording studio full of stuff to contend with aswell. This was a 2 day job to Scotland. 3 man crew and a massive removal truck..... Not the sort of house move you could attempt yourself in a rented van with a couple mates helping, that''s for sure!

Cost: £2540

"I have nothing but the highest praise for the guys, Gavin, Andy and Aaron from Anchor Removals. They were constantly cheerfully on the go, careful and diligent in the removal of our possessions to Scotland and as a bonus, I think we developed a bit of a friendly bond with them over the 2 day move in fact! (we we re actually a little bit sad to wave them off!!).

The van was spotless and much bigger than I anticipated, but it still managed to be almost full, so plenty of work for the lads. Paul the 'assessor' was also helpful and supplied us with wardrobe and packing boxes and Ellen was great in the office too.

In short, without wanting to seem overly gushing, I can't recommend Anchor enough and in fact have already done so to a couple of friends who are thinking of moving! Well done guys"

Team:
Gavin Andy and Aaron

REPORT THIS REVIEW

Review 29 Jun 2023 Recommended by customer in BL9 I'm: Male My level of experience of similar services: Beginner I have known this business: Under 1 year business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move to a new build with potenytially changing dates and possibility of having to put belongings in to storage.

"An excllent experience. Anchor removals were professional, responsive, helpful and knowledgabe throughout our hose move journey. I would not hesitate to recommend."

Team:
Rhys and Andy

REPORT THIS REVIEW

Review 19 Jun 2023 Recommended by customer in Hu15 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Absolutely amazing service,

Cost: £1000

"Andy & Gavin made the whole process stress free & put me so at ease, will never move again with any other company"

Team:
Gavin & Andy

REPORT THIS REVIEW

Review 6 May 2023 Recommended by customer in FY3 My Age: 40 - 49 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving a cluttered 4 bedroom house from Westhoughton to Blackpool. Lots of outdoor and camping kit, including items to work at a festival. Packed and transported without any fuss or breakage. They dropped off additional boxes as needed, included in the price, and assisted on the day with last minute items. Would highly recommend.

Cost: £1200

"A fantastic removal company. Would not hesitate to recommend. Proactive, helpful and organised. Crew had endless energy and skills and were friendly and reassuring too. Even came to pick up used boxes once emptied at the other end."

Team:
Eek! It's been a while and I can't remember but they were brilliant!

REPORT THIS REVIEW

Review 28 Apr 2023 Recommended by customer in HP17 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move went well.

Cost: £2500

"Team and experience was great. Staff are friendly and very helpful. One wardrobe mirror door broke on unloading was only misstep"

REPORT THIS REVIEW

Review 25 Apr 2023 Recommended by customer in M29 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A move of 6 pieces of furniture to 2 different addresses. 3 of the pieces of furniture were extremely heavy and custom build so difficult to move.

"The move went exceedingly well. The team arrived on time, were courteous, helpfully and looked after my furniture. An excellent service. I have used the company many times and always found them to be reliable and good value for money."

Team:
Adam

REPORT THIS REVIEW

Review 24 Apr 2023 Recommended by customer in ST17 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 bedroom semi with specialist and antique furniture. Short distance of 3 miles approximately.

Cost: £1429

"Felt very organised and went very smoothly with no delays. Staff notified me of their arrival time and were professional throughout the whole experience. The team were thorough and nothing was too much trouble. Although moves can be extremely stressful, the team made it feel relaxed and are a credit to the company- outstanding ambassadors.
Unable to comment on experiences and costing from other companies as Britannia have always moved me."

Team:
Reese and colleague (sorry have forgotten his name)

REPORT THIS REVIEW

Review 13 Apr 2023 Recommended by customer in BL9 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Britannia Anchor Removals https://www.referenceline.com/removers_removals_companies-in-manchester-britanniaanchorremovals-14678

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving from a flat to a house with assorted bits and bobs and a very precious bike!

Cost: £438

"The initial survey was professional, with Chris keeping me well informed at all points. The removal team were punctual, courteous and helpful. And funny. It made what is usually a stressful day much more bearable. We were done in good time and most importantly, nothing was lost/broken in the move! Would definitely recommend."

Team:
Aaron

REPORT THIS REVIEW

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