Britannia Anchor Removals

Wardley Industrial Estate, Fallons Road, Worsley
Manchester
Lancashire
M28 2NY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.5/10
441 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 441 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed
 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite
 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Turned up when they said they would, with a three man team. They introduced themselves and worked calmly and steadily through one of the wettest days we have had all year. The pre-move surveyor go...."   more
 
" We were thoroughly happy from start to finish with this company and our move. From the initial quote request to the removal day, everyone was so helpful and polite and nothing was too much trouble. Qu...."   more
 
" Great Company would recommend over and over. Nothing to much trouble. From office to removal Men. Professional,helpful and made things a lot easier for me with great advice that set my mind at res...."   more
 
" As stated before a really professional team."   more
 
About Us

As a removals and storage supplier, we operate in an industry that is rife with sub contract workers, poor terms of employment and terrible working conditions. However, when you choose us, you will have a company with full time teams on no zero hours contracts, with a Living Wage as recognised by the Living Wage foundation. This makes our team committed, loyal and focused. They contribute in monthly team discussions and as you can see from our reviews - it works!! What's more is you are contributing to a positive social impact, meaning your community benefits.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 95%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 97%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 17
Anchor 54
arrived 29
belongings 14
boxes 23
brilliant 27
Britannia 40
care 22
courteous 20
definitely 27
efficient 49
Ellen 19
Excellent 77
experience 20
extremely 39
fantastic 30
finish 25
friendly 63
furniture 19
Gavin 18
good 38
great 40
guys 43
happy 29
hard 35
helpful 83
highly 25
impressed 23
initial 19
just 21
like 18
packing 23
pleasant 18
pleased 22
polite 51
process 24
professional 83
Quote 21
really 40
recommend 91
removal 73
Removals 37
service 144
stress 26
stressful 31
team 76
thank 35
Thanks 30
trouble 23
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Aug 2019
Recommended by customer in SK11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 bed semi to a 3 bed detached, distance about 30 miles.
 
Cost: £967
 

"Turned up when they said they would, with a three man team. They introduced themselves and worked calmly and steadily through one of the wettest days we have had all year.

The pre-move surveyor got the number of boxes required pretty much spot on.

A very stress free experience from start to finish."
 
 
Team:
Jason, Earl and Matt
 
 
 

Review 5 Aug 2019
Recommended by customer in WA15

 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bed townhouse to 3 bed semi-detached.

"We were thoroughly happy from start to finish with this company and our move. From the initial quote request to the removal day, everyone was so helpful and polite and nothing was too much trouble. Quote was extremely reasonable and the ethics of the company were mainly why we chose this firm, but price was still great value for money. The 2 guys who moved us (whose names I have sadly forgotten) worked tirelessly and quickly and looked after everything. Wouldn’t hesitate to recommend to others."
 
 
 
 

Review 1 Aug 2019
Recommended by customer in M15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Absolutely wonderful
 
Cost: £563
 

"Great Company would recommend over and over.
Nothing to much trouble. From office to removal
Men. Professional,helpful and made things a lot
easier for me with great advice that set my mind at
rest.
Ellen,Chris, Andy and Chris Thank you loads.
Best Regards
Geraldine"
 
 
Team:
Ellen, Chris, Martin, Chris and Andy
 
 
 

Review 1 Aug 2019
Recommended by customer in M32

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional. A really good team.

"As stated before a really professional team."
 
 
 
 

Review 31 Jul 2019
Recommended by customer in SY11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Lancashire to Shropshire. We only arrived 10 minutes before the removal company. The team were fast and efficient.
 
Cost: £901
 

"The company were efficient from start to finish. Everyone was polite and knew their job. If we need to move again we would definitely use Britannia Anchor Removals."
 
 
Team:
Ellen, Martin, Paul, Andy, Gavin
 
 
 

Review 11 Jul 2019
Recommended by customer in M35
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Would normally hire a van and rope friends and family in to help with a house move. But with the recent addition of twins decided to use a removal firm to take away the stress of moving and did it. Paid for dismantling service of a king size bed, which was taken down / erected in no time

"Can not praise the guys enough, grafted from the moment they arrived, to the moment they departed. Excellent customer service, also had a smile on their face and had great banter, particularly when trying to fit a large piece of gym equipment through a tight door / hallway"
 
 
Team:
Paul & Reece
 
 
 

Review 8 Jul 2019
Recommended by customer in L406
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £600
 

"From start to finish the experience with Britannia was absolutely exceptional. The process of getting a quote was smooth and personal and it felt like we were getting a value for money yet professional service.

On the day of moving the staff we incredible - we wouldn't have been able to complete the move without them and they really worked their socks off throughout the whole day.

There are no areas where I could see the service being improved and I would highly recommend Britannia to any friends or family that move in the future.

Thanks again for your support."
 
 
Team:
Gavin and two others
 
 
 

Review 6 Jul 2019
Recommended by customer in WN5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move
 
Cost: £1200
 

"We were really impressed with the service. From start to finish Britannia Anchor made is so easy. We moved quite a distance and everything arrived intact. Jay and Gav, who arrived on the day to do the removal, were excellent; couldn't fault them. Martin who came out to do the quote was great throughout the whole process. Thank you all at Britannia Anchor."
 
 
Team:
Martin, Jay and Gav
 
 
 

Review 17 Jun 2019
Recommended by customer in BL5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They arrived when they said they would and Mark and Chris were brilliant. They got on with it and moved us quickly and efficently. When we arrived at our new home it was pouring with rain and they laid out coverings so nothing was damaged in the move. They were both friendly and very helpful.
 
Cost: £679
 

"Martin was on time when he came to quote and followed up to make sure everything was okay. Anchor were very helpful when our exchange of contract got delayed and were able to hold things until it was confirmed, Ellen was very supportive and understanding of what was going off with solicitors. Martin dropped off boxes at short notice.The move went very smoothly. We were very impressed and would have no hesitation in recommending them as they were recommended to us by a friedn who they had moved."
 
 
Team:
Martin, Ellen, Mark and Chris
 
 
 

Review 31 May 2019
Recommended by customer in BL5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
full house move.

"Team of 3 turned up when they said they would. They were polite, friendly and professional. Once packing had been completed we had to wait quite a while to get our new house key. There was no grumbling or moaning. Once we got our keys they delivered all the furniture and boxes to the relevant rooms. 100% recommend this company. They made would could have been a very stressful day relatively stress free."
 
 
Team:
Andy, Paul & Reece
 
 
 

Review 25 May 2019
Recommended by customer in WN87
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The service we received was very professional, efficient and polite. We are very happy with the package we choose which included the team to pack all our items we highly recommend.

"Pleased with the service which was provided, the team was very professional efficient and polite"
 
 
Team:
Paul, Andrew and Reece
 
 
 

Review 15 May 2019
Recommended by customer in BB3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
14 Dalton Court Commercial Road Darwen

"Couldn't recommend enough.

From my initial conversations with Ellen who was very helpful, she booked in the move and the home visit prior to the move.
Any questions thereafter, Ellen was on hand always. Everything was explained and all the stress was taken away as they did everything.

On the day, the team that came were brilliant - Gavin, Paul, Andy & Darren.
Nothing was too much trouble, even some last minute requests to move some furniture that wasn't initially included in the move, they sorted no problem.
They were all so friendly and professional. Everything was handled with great care and moved exactly where I needed it to be.
They even moved the grand piano which I assumed I would need a specialist company to come in but they moved it carefully.


Great staff, great service and I couldn't recommend enough.
I wouldn't hesitate in using again.

Thanks again.


"
 
 
Team:
Gavin, Paul, Andy, Darren & Ellen.
 
 
 

Review 24 Apr 2019
Recommended by customer in BB2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move contents of a house in Oldham, partly to a house in Balackburn and partly to store.
 
Cost: £1519
 

"The whole was a bit pricey, but I wanted someone who didn't look like a cowboy.

Great care was taken in the packing, which took a wole day, but went very smoothly.

There was no damage that I am aware of.

The only error was that we had the boxes of contents delivered to Blackburn. They were labelled well BUT - on top. As they were stracked up to four high and four deep, it made it a very difficult and exhausting job to find anything. I suggest that Archer consider labelling such boxes on the side, in future, then stacking with that side outwards."
 
 
Team:
Paul & Reece, Paul and ????
 
 
 

Review 11 Apr 2019
Recommended by customer in M27
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 large leather settees were removed/reinstated without dismantling and no damage etc, which other companies had said would be necessary. Large tub containing a fruit tree was conveyed without any damage or loss of flower/leaf! They packed items which they considered needed better packaging, without any unnecessary hassle. The team carried out the whole removal/transfer so efficiently and smoothly and worked very well together. No timewasters or shirkers on this job!!!
 
Cost: £415
 

"From the initial visit for a quote etc., the process was handled very easily. Everything explained and the Moving Home Checklist was a real help! The price was mid-range of others received, but the service was 1st class. No pressure selling involved. The team on the day were polite and very efficient. First time used a professional removal firm, as against hiring of van and family/friends help. Definitely would not do the latter ever again. This firm's service took the strain, frustration, hard work etc., out of the removal/transfer. Best spend ever in such circumstances and would not hesitate to use them again. Local firm to my location which without any hesitation, I would recommend to anyone.

One very important issue that was raised by the lady at point of contact, was to check my home insurance, before considering to take Optional Transit Insurance. This I did and discovered it actually saved me the cost of taking out any further unnecessary such insurance. A cost well saved!!"
 
 
Team:
Gav, Chris & Dan.
 
 
 

Review 9 Apr 2019
Recommended by customer in M27
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Short move of three bedroom semi-detached house.
 
Cost: £730
 

"The moving team arrived promptly and packed our house up quickly and professionally. They did a super job unpacking at the other end despite the other people having not fully moved out even though the sale had gone through. They were friendly and helpful throughout the process."
 
 
 
 

Review 6 Apr 2019
Recommended by customer in M30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard house move
 
Cost: £1600
 

"Recommended by a friend and I am glad I used Britannia. Really happy with the service provided. Staff were extremely helpful, courteous and hard working! Ellen at the office also very helpful. Only difficulty was that our move date changed by a few days the day before moving and the company struggled to fit us in for any quicker than four days and we did have to suffer additional hefty costs for having the change the date,, however that wasn’t really their fault but just an annoying situation."
 
 
Team:
Gavin and Paul - extremely helpful and went above and beyond expectations
 
 
 

Review 1 Apr 2019
Recommended by customer in M28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Britannia Anchor moved me 5 miles from a 3 bed 60s semi to an edwardian terrace. I have loads of books and lp records so they really had a lot of heavy boxes to shift. A few last minute hitches meant we were to exchange and complete on the same day and I had an anxious couple of hours with all my possessions in a van back at the depot while waiting for the chain to complete.
 
Cost: £674
 

"I've been following Britannia Anchor on twitter waiting for my house to sell and determined to support this company when the time came. I applaud this company's ethos, paying the living wage, no zero hours contract, proper employment rights supporting hard working staff, and playing a part in the community. They provided boxes for packing my own stuff at reasonable rates and delivered to my door, no payment up front required at that point. They kept in touch and were able to move around work to ensure I was able to move on the nominated completion date. The team arrived promptly at the time they said they would and worked well to clear the property in 2 hours. Bill even stopped a leaking valve from the washing machine with an apple until more permanent plumbing works could be completed. With an empty house and no sign of completion they calmly returned to depot for lunch to wait for the go-ahead to unload.
Everything unloaded and moved to the correct rooms in no time at all in the afternoon. Very courteous and helpful throughout, absolutely the easiest part of the whole move."
 
 
Team:
Bill, Danny joined by a third person for the unloading
 
 
 

Review 26 Mar 2019
Recommended by customer in M28
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Services were required for a house move within my area. The team from start to finish were polite and professional.
 
Cost: £646
 

"All of the team who I spoke with the move were very professional and provided guidance on how to pack at each step of the way. Despite a changing timetable because of delays with solicitors and purchase and sales the team did all they could to support me with the move and possible options (storage) that they could help with."
 
 
Team:
Ellen, Jayne, Reece & Chris
 
 
 

Review 21 Mar 2019
Recommended by customer in M28
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a fragile pack. Our move involved a lot of heavy furniture, including a piano.
 
Cost: £1193
 

"From my first phone call to Ellen through to the last box being carried into our new house, Britannia Anchor made our whole moving experience as stress-free as possible. Our moving date was changed fairly late on and they accommodated us no problem. They were very flexible about us deciding last minute whether we needed a full or fragile pack, depending on how much we’d managed to do ourselves.
Reece & Martin worked so efficiently on day 1 of our move... and were very reassuring!
And finishing off moving out on day 2 was done incredibly quickly by the same guys.
Unloading was done by 4 guys (including Reece & Martin) who all worked so efficiently together. They placed all our furniture where we wanted it, even moving some when we changed our minds.
They really did everything they could to make our move as easy as possible for us.
Thank you."
 
 
Team:
Reece, Martin, Slim, Andy.
 
 
 

Review 8 Feb 2019
Recommended by customer in M6 8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed semi detached house move to a two bed flat from Manchester to Newcastle.
 
Cost: £1800
 

"The booking process was very straight forward and the company was happy to come out a couple of times to assess our needs and look at the furniture which might need taking apart in order to fit into the new property.

On the packing day the removal guys arrived punctually and were absolutely brilliant. A very efficient whirlwind of activity! They packed up the majority of our things in half a day and then headed off to leave us to sort through some remaining bits and spend our last night in our home. They came back promptly the next morning to pack our overnight things, were fab at just getting on with it and so helpful and understanding. There was the odd mark on the walls as a result of the larger pieces of furniture being taken away but this was anticipated.

The guys arrived punctually at the new address which was several hours away and got cracking with moving everything in. They were polite, friendly and so helpful. Worth every single penny!!!"
 
 
Team:
Paul and team
 
 
 
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