Britannia Anchor Removals

Wardley Industrial Estate, Fallons Road, Worsley
Manchester
Lancashire
M28 2NY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating Britannia Anchor Removals 9.5/10
459 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 459 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed
 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Great move on the whole. The staff were brilliant, working hard and quickly, and taking care with items we drew their attention to. Ours was a logistically complicated move, and some issues arise whic...."   more
 
" From start to finish they made our move as painless as possible, would recommend to anyone."   more
 
" Would highly recommend. The staff were great and totally eased the stress of moving. The company were very flexible considering we were very late booking."   more
 
" Very complicated move, for us at least, but handled superbly by Acorn, in a no fuss, professional way. Our fears were calmed and everything worked out just fine. Acorn is a professional company and al...."   more
 
About Us

As a removals and storage supplier, we operate in an industry that is rife with sub contract workers, poor terms of employment and terrible working conditions. However, when you choose us, you will have a company with full time teams on no zero hours contracts, with a Living Wage as recognised by the Living Wage foundation. This makes our team committed, loyal and focused. They contribute in monthly team discussions and as you can see from our reviews - it works!! What's more is you are contributing to a positive social impact, meaning your community benefits.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 95%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 97%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 17
Anchor 59
arrived 30
belongings 15
Best 12
boxes 27
brilliant 30
Britannia 45
care 23
carefully 10
courteous 22
definitely 27
efficient 50
Ellen 25
excellent 77
experience 20
extremely 40
Fantastic 33
finish 29
friendly 67
furniture 20
Gavin 20
Good 39
great 44
guys 46
happy 30
hard 38
helpful 90
highly 31
impressed 24
initial 19
just 27
packing 26
pleased 23
polite 52
process 27
professional 90
quote 21
Really 43
recommend 98
removal 76
removals 40
service 145
stress 30
stressful 34
team 84
thank 37
thanks 31
trouble 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Feb 2020
Recommended by customer in ST33
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Detached house move with good access, to detached house down a long narrow drive, requiring trans-ship using a smaller van. Piano too!

"Great move on the whole. The staff were brilliant, working hard and quickly, and taking care with items we drew their attention to. Ours was a logistically complicated move, and some issues arise which suggested that internal communication was not as good as it might have been, and an extra van was needed. The staff adapted to this with good grace to get the job done. We wouldn't hesitate to recommend Anchor."
 
 
Team:
Jason, Earl, Reece
 
 
 

Review 16 Feb 2020
Recommended by customer in M46
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The moving team was excellent they turned up on time and we didn''t need to worry about a thing, we wasn''t allowed to pick anything up. The guys was very pleasant and polite. Highly recommend to anyone. Roy Hupton

"From start to finish they made our move as painless as possible, would recommend to anyone."
 
 
Team:
Sorry I cant remember only they are from Salford
 
 
 

Review 7 Feb 2020
Recommended by customer in M27

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and full packing service
 
Cost: £1552
 

"Would highly recommend. The staff were great and totally eased the stress of moving. The company were very flexible considering we were very late booking."
 
 
 
 

Review 3 Feb 2020
Recommended by customer in YO62
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from the Oldham area to Helmsley, North Yorkshire, over 90 miles away. Also moving with us was my mother in law who lived in her own flat, but going to a new address, close to our new place. Two separate moves in effect and to confuse matters our new place was not ready so a period of storage was required for our furniture.
 
Cost: £1
 

"Very complicated move, for us at least, but handled superbly by Acorn, in a no fuss, professional way. Our fears were calmed and everything worked out just fine. Acorn is a professional company and all office staff and removal staff are valued by them. There is no casual labour used here, all the removers are on proper contracts and are paid a fair living wage, as far as I have been told. And you can tell. It's a highly motivated, well trained and qualified team that was a pleasure to have in our homes.
They are members of BAR and you can tell that by the standards they keep.
We cannot speak too highly of all of them."
 
 
Team:
Ellen, Chris, Martin and all the lads on the vans!
 
 
 

Review 3 Feb 2020
Recommended by customer in BL6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a four bedroom detached house to a two bedroom 3 storey cottage. New house had restricted access which was overcome by using a smaller feeder van. Great co-ordination between the team on the day. There were some issues in nailing the completion date and Ellen was great in co-ordinating the team to achieve the move on the day.
 
Cost: £1200
 

"Its the second time I've used this firm for moving house and would highly recommend them. Their care and attention to detail, clear communication and professionalism make them a winning team.
Pricing is competitive and I've used both the firm packing and self packing options. Personally I wouldn't use any other removal firm."
 
 
Team:
Martin, Ellen, Chris and his co-worker (sorry can't remember his name)
 
 
 

Review 24 Jan 2020
Recommended by customer in IP9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move done efficiently and quickly. Two good teams on the job who were friendly and helpful.

"Good moves both ends, pity we had stuff in storage for 16 months as it was a costly business.
All furniture and goods safely ensconced and ready to move in"
 
 
Team:
Gav, Chris & slim
 
 
 

Review 21 Jan 2020
Recommended by customer in CH3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
. Moved in early December, 4 bed house, with contents of garage, shed and greenhouse.
 
Cost: £900
 

"We moved in early December just in the build up to Christmas. We had the date pencilled in but didn't get confirmation until 3 days before. The guys turned up on time, put covers and carpet protection down and got down to work. They worked very hard, were courteous and helpful. They didn't stop, we were told to expect exchange of contracts by late afternoon but in the end the call came at 11.30. They just took it in their stride and said it would be done by 1.00 which it was.
At the other end nothing was too much trouble and they worked right through until 8.00 without slowing down or showing any signs of stress.

A brilliant team of guys and we have no hesitation in recommending them, from Ellen on the phone who actually dropped in to see how we were doing as she lives in the area, and Martin with the delivery of boxes.
The guys also picked up 70% of the empties a couple of weeks later and are due to pick up the remainder soon."
 
 
Team:
Paul, Earl and Liam
 
 
 

Review 21 Jan 2020
Recommended by customer in CH3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
. Moved in early December, 4 bed house, with contents of garage, shed and greenhouse.
 
Cost: £900
 

"We moved in early December just in the build up to Christmas. We had the date pencilled in but didn't get confirmation until 3 days before. The guys turned up on time, put covers and carpet protection down and got down to work. They worked very hard, were courteous and helpful. They didn't stop, we were told to expect exchange of contracts by late afternoon but in the end the call came at 11.30. They just took it in their stride and said it would be done by 1.00 which it was.
At the other end nothing was too much trouble and they worked right through until 8.00 without slowing down or showing any signs of stress.

A brilliant team of guys and we have no hesitation in recommending them, from Ellen on the phone who actually dropped in to see how we were doing as she lives in the area, and Martin with the delivery of boxes.
The guys also picked up 70% of the empties a couple of weeks later and are due to pick up the remainder soon."
 
 
Team:
Paul, Earl and Liam
 
 
 

Review 2 Jan 2020
Recommended by customer in SY4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My 88 year old father-in-law wanted to move from Darwen to Shrewsbury to be nearer his daughter, grand-daughter and great grandchildren. It was a one bedroom apartment groundfloor to new one bedroom apartment second floor transfer.
 
Cost: £976
 

"We have used Chris and his team before (4 years ago; see Google reviews)and had no hesitation in employing Anchor Removals again when my father-in-law wished to move from Darwen to Shrewsbury to be near his family.
Martin did the survey, Ellen did the paperworks, Chris kept me up to date with availability and options, and two men (whose names I don't recall due to the 'busyness' of the day) did the packing of all his effects, delivery and installation in his new apartment. Neither end was particularly easy for them as it involved stairs, lifts and some tight doorways.
From start to finish the process was smooth and professional. Martin and Chris exude confidence and bonhommie and, as for the two 'lifters', nothing was too much trouble and nothing was rushed. I have no plans to move in the future (and no relatives left in Anchor's 'catchment' area) but, if I did, I wouldn't hesitate to call on Chris again (fully expecting a 'repeat offender's discount!)
I mustn't forget the ever-cheerful Ellen who talked to me on a few occasions on the phone. The whole team, without exception, give you the impression that 'your move' is almost the most important thing in their lives. Thanks a million - again.
"
 
 
Team:
Chris, Martin, Ellen +2
 
 
 

Review 2 Jan 2020
Recommended by customer in BB5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of household contents from Oldham to Blackburn and partially to storeage.
 
Cost: £1500
 

"Britannia were the dearest of the quotes I received, but they impressed me as being the most competent and professional of the providers.
Subsequent experiance confirms that.
They were speedy, careful and competent.
The only flaw was in the way they marked up boxes with their contents - the boxes were marked on top: this meant we could not read the notes when the boxes were stacked threee high. But a minor matter rtteally."
 
 
Team:
Don't know
 
 
 

Review 18 Dec 2019
Recommended by customer in L10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Four bedroomed detached house in Bolton moving into a three bedroomed semi detached in Liverpool. Around 30 standard sized boxes with some bigger appliances. Antique items were carefully export packaged and very carefully handled. Drivers arrived at 8:30 with overall move finishing around 3:30.
 
Cost: £677
 

"From start to finish, Britannia Anchor Removals went out of their way for us. Both Chris and Martin visited our house to price the moving load and they were both friendly and very understanding of the precarious Ness of our moving date.

I felt very supported by Chris and Martin, and found Ellen to be just as friendly and helpful whenever I spoke to her apppros bing our date.

Our move was extremely stressful and once again we were met with understanding as the company continued to go above and beyond for us.

On our moving day, Jay and Gavin packed up quickly and extremely carefully. We were really pleased with the move from start to finish. Despite the mor ING being extremely stressful with solicitor issues, they both kept our spirits up with their personalities and assured us that everything would be OK. It was and once we were st the other end, everything was unpacked in the same manner.

We were overwhelmingly happy with Britannia Anchor Removals and have passed our recommendations on to whoever will listen should they need removals services.

Thank you so much to all involved."
 
 
Team:
Gavin and Jay
 
 
 

Review 16 Dec 2019
Recommended by customer in WA14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bed house to a 2nd floor flat with no lift./
 
Cost: £580
 

"The 2 gents who did the move were speedy and thoughtful. They carefully covered any valuables. Would highly recommend and will use them again when we next move"
 
 
 
 

Review 10 Dec 2019
Recommended by customer in M27
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was the first time we’ve moved in 24 years. We moved from a terraced house to a dorma bungalow Britannia Anchor were great from the first phone call.

"I would highly recommend Britannia Anchor from the first phone call they put us at ease answered all our questions. They sent a surveyer round the next day who explained the entire service to us so decided to go with their full packing service. Ime so glad we did it was fantastic it took all the stress out of it. The packing man and the lads on the van were great they arrived bright and early we’re very polite and professional and just got stuck in they really put us at ease on what could have been a very stressful day thankyou so much to the whole team."
 
 
Team:
Ellen Martin and the lads on the van John and justin
 
 
 

Review 29 Nov 2019
Recommended by customer in M27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Less than 3 mile move from one house to the other.
 
Cost: £1200
 

"Move with Britannia was easy and not that stressful. Reese and Chris were great. Very nice, helpful, approachable guys, nothing was a problem for them. They came a day earlier and packed most of the things so we could be ready to move on time (we had a long chain to conquer on the move day). Everything was very smooth and without any problems we moved to the new house. They stayed late until evening was unloaded from the van. I would highly recommend."
 
 
Team:
Reese and Chris
 
 
 

Review 31 Oct 2019
Recommended by customer in LL65

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We was moved from Manchester to Anglesey without any problems.
 
Cost: £1300
 

"They were very helpful, the survey they carried out was very professional, we had 4 companies give us quotes but anchor carried out a more thorough search and estimated the wait and size of vehicle required. ."
 
 
Team:
Chris and Ryan
 
 
 

Review 19 Oct 2019
Recommended by customer in M45
 My Age: 30 - 39 
 I'm: Male 

 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed terraced house with lots of stuff, including a piano, to a 3 bed semi detached
 
Cost: £840
 

"The four removal men were so brilliant. Couldn’t have asked for a more professional, friendly and helpful team. Ellen was so understanding of our situation, and made the whole process of moving stress-free."
 
 
Team:
Reese, not sure other names
 
 
 

Review 2 Oct 2019
Recommended by customer in TN25

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved across the country and our belongings were in storage for 6 weeks.
 
Cost: £5000
 

"Britannia Anchor were fantastic from start to finish. This is the second time we have used them and we picked them because all their staff are on contract and are payed a living wage. They were really flexible around our dates and Ellen in the office was great when we hit delays. Gavin and Chris packed up our house really quickly and were friendly and cheerful. Our belongings were in storage for 6 weeks and we were even able to add things in that we purchased after we moved out. When we moved into our new place Gavin and Chris unloaded really quickly and assembled the beds etc. When we came to unpack everything (including antiques and fragile glassware) was in perfect condition - there wasn’t a single breakage! I wouldn’t hesitate to recommend Britannia Anchor to anyone. They really were amazing! Thank you to everyone in the team."
 
 
Team:
Ellen, Gavin and Chris
 
 
 

Review 24 Sep 2019
Recommended by customer in SY4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Lancashire to rural Shropshire with an absolutely full house, home office, garden shed contents and motorbike project.

"From the moment we contacted this company, they were helpful and professional but also friendly. They inspired confidence and stayed in touch throughout the protracted process that is buying and selling a house.

They split the move over two days so as to reduce pressure on completion day and always had extra boxes available just in case.

Both teams were fantastic and efficient and I still don't know how they got the sofa in but they were so determined! They even took an internal door off to make things easier and were going to put it back afterwards but I decided they had worked hard enough.

We are still unpacking but so far everything has survived the move.

I can't praise this company enough."
 
 
Team:
Martin, Ellen, Chris, Reece and his mates
 
 
 

Review 19 Aug 2019
Recommended by customer in SK11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 4 bed semi to a 3 bed detached, distance about 30 miles.
 
Cost: £967
 

"Turned up when they said they would, with a three man team. They introduced themselves and worked calmly and steadily through one of the wettest days we have had all year.

The pre-move surveyor got the number of boxes required pretty much spot on.

A very stress free experience from start to finish."
 
 
Team:
Jason, Earl and Matt
 
 
 

Review 5 Aug 2019
Recommended by customer in WA15

 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
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Customer Review
 
Move from 3 bed townhouse to 3 bed semi-detached.

"We were thoroughly happy from start to finish with this company and our move. From the initial quote request to the removal day, everyone was so helpful and polite and nothing was too much trouble. Quote was extremely reasonable and the ethics of the company were mainly why we chose this firm, but price was still great value for money. The 2 guys who moved us (whose names I have sadly forgotten) worked tirelessly and quickly and looked after everything. Wouldn’t hesitate to recommend to others."
 
 
 
 
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