Ballards Removals Ltd

Where reputations count.

Ballards Business Park, Old London Road
Markham Moor
Nottinghamshire
DN22 0TE

Removers - Removals Companies

www.ballards-move.co.uk

Email This Business

Tel 01777 871871

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1366 reviews since 2009

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1366 reviews since 2009

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" Very hardworking guys with a cheerful attitude even when they were kept waiting to offload. Very thankful for their great service Would highly recommend." more

" Everyone worked incredibly hard and efficiently. Top marks for a top team." more

" Excellent service Very short notice. All staff were polite and helpful." more

" Excellent gents did fab job Would recommend." more

About Us
Information provided by the business
Legal Name: Ballards Removals Ltd. Limited Company.

About Ballards Removals
Ballards Removals is one of the longest established household removal firms in the East Midlands.

By Choosing Ballards, you have the peace of mind that you'd expect from working with a family owned and managed household removals company we care about your removals and storage. With:

■11 specialised removal vehicles and a purpose built head office and warehousing facility
■25 full time staff, all fully trained by the British Association of Removers to national standards
■Experienced removal experts to talk to - we can move almost anything

Review 2 Dec 2023 Recommended by customer in NG31 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
1-day move
NG31 to NG31

"Very hardworking guys with a cheerful attitude even when they were kept waiting to offload.
Very thankful for their great service
Would highly recommend."

Team:
Lee Boothy Rowan

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in DN4 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

3-day move full pack service
DN4 to Manchester
Dism beds

"Everyone worked incredibly hard and efficiently. Top marks for a top team."

Team:
Dave Ian S Max Sadie

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in S3 8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
No pack service

Team:
Lee K Boothy

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in LN9 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Deliver conts out of store to LN96EY over two days.

"Excellent service
Very short notice.
All staff were polite and helpful."

Team:
Stewart Rowan

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in S26 My Age: 50 - 59 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
No pack service
Small van access

"Excellent gents did fab job
Would recommend."

Team:
Stewart Rowan

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in S81 My Age: 40 - 49 I'm: Female I have known this business: 1 - 5 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
No pack service

"I couldn't be more thankful. So helpful, polite, and efficient you are total stars!"

Team:
Brad L Will Jason

REPORT THIS REVIEW

Review 3 Nov 2023 Recommended by customer in NG3 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
NG3 to store
Inc. Removal of a hot tub.

"Fantastic service, guys were brilliant would recommend."

Team:
Dave T Ian S Jason Will

REPORT THIS REVIEW

Review 3 Nov 2023 Recommended by customer in PE8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One day move
No pack service
Dism 2 x Beds
PE8 to PE8

"Absolutely fabulous
Highly recommend
Very happy. Thank you."

Team:
Lee K Boothy

REPORT THIS REVIEW

Review 3 Nov 2023 Recommended by customer in LN4 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One day move
No pack service
LN4 to LN4
Handyman service

"Excellent service, made process very easy and smooth on the day, thank you!"

Team:
Mark H Big E Brad W Jack

REPORT THIS REVIEW

Review 3 Nov 2023 Recommended by customer in DN22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

2 day move
Full pack
DN22 to NG25

"As usual - brilliant service staff kind, efficient and effective. "

Team:
Jason Jack Tony

REPORT THIS REVIEW

Review 3 Nov 2023 Recommended by customer in LE14 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2-day move
No pack service
LE14 to LN8

"Excellent service, the team were efficient, helpful and pleasant.
Will recommend."

Team:
Ash Glen Jack

REPORT THIS REVIEW

Review 24 Oct 2023 Recommended by customer in NG24 My Age: 40 - 49 My level of experience of similar services: Below Average I have known this business: Under 1 year business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One day move service from Bilsthorpe to Newark.
No packing service

Team:
Stewart Ian

REPORT THIS REVIEW

Review 17 Oct 2023 Recommended by customer in LN4 My Age: 40 - 49 I'm: Female My level of experience of similar services: Above Average I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One day move no pack service
LN to LN4

"Great service, friendly and polite, and very strong.
Would definitely recommend.
Thank you.
Lia"

Team:
Ash Max Nick

REPORT THIS REVIEW

Review 12 Oct 2023 Recommended by customer in DN7 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One day move
Scunthorpe to Doncs

"Very helpful, nothing too much trouble.
Would definitely recommend"

Team:
Mark H

REPORT THIS REVIEW

Review 12 Oct 2023 Recommended by customer in DN17 My Age: 40 - 49 I'm: Male My level of experience of similar services: Experienced business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One day move into store from Scunthorpe
Inc a 70" TV

Team:
Lee Pete

REPORT THIS REVIEW

Review 12 Oct 2023 No Recommendation by customer in NG17 My Age: up to 29 I have known this business: 5 - 10 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
Inc to move baby grand piano
NG17 to NG22

Team:
Lee K Boothy Glen

REPORT THIS REVIEW

Review 7 Oct 2023 Recommended by customer in LN2 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

5xconts and loose
Out of Store to Lincoln

Team:
Lee K Max

REPORT THIS REVIEW

Review 2 Oct 2023 Recommended by customer in SG18 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1-day move
No pack service
Small vehicle access
SG18 to NG22

"The crew were very friendly and chatty which made the whole experience so stress free and enjoyable.
Thank you
Ian A, Will and Ian S"

Team:
Will Ian Ian

REPORT THIS REVIEW

Review 2 Oct 2023 Recommended by customer in NG33 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 Day move into store from Grantham

"The chaps were absolutely brilliant.
Very helpful and considerate
Excellent, professional move.
Thank you."

Team:
Lee

REPORT THIS REVIEW

Review 29 Sep 2023 Recommended by customer My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1-day move service into our store from Penistone.
No pack service.

"No problems at all. Move went very smoothly.
Dean and Rowan were very helpful and polite.
Would definitely recommend to others."

Team:
Dean

REPORT THIS REVIEW

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