Ballards Removals Ltd

Where reputations count.

Ballards Business Park, Old London Road
Markham Moor
Nottinghamshire
DN22 0TE

Removers - Removals Companies

www.ballards-move.co.uk

Email This Business

Tel 01777 871871

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1451 reviews since 2009

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1451 reviews since 2009

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" Ash and Josh were great making a stressful event so smoothly. They were flexible and happy to assist in every way. The booking process was also great - both the initial visit and the handling of the...." more

" Happy with the service. " more

" Both sets of movers were wonderful. Would definitely use again! " more

" Excellent service." more

About Us
Information provided by the business
Legal Name: Ballards Removals Ltd. Limited Company.

About Ballards Removals
Ballards Removals is one of the longest established household removal firms in the East Midlands.

By Choosing Ballards, you have the peace of mind that you'd expect from working with a family owned and managed household removals company we care about your removals and storage. With:

■11 specialised removal vehicles and a purpose built head office and warehousing facility
■25 full time staff, all fully trained by the British Association of Removers to national standards
■Experienced removal experts to talk to - we can move almost anything

Review 12 Aug 2025 Recommended by customer in NG3 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
3 day move
NG3 - TN17

"Ash and Josh were great making a stressful event so smoothly. They were flexible and happy to assist in every way.
The booking process was also great - both the initial visit and the handling of the booking and willingness to answere any query. Great experience overall!"

Team:
Ashley Josh

REPORT THIS REVIEW

Review 5 Aug 2025 Recommended by customer in LN4 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
1 day move into store from LN4

"Happy with the service. "

Team:
Daz Ian

REPORT THIS REVIEW

Review 2 Aug 2025 Recommended by customer in S80 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 Day move
Full pack service
S80 to DN22

Team:
Dave Rowan

REPORT THIS REVIEW

Review 2 Aug 2025 Recommended by customer in PE3 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

3 Day Move
No pack service
PE3 to GL7

"Jamie and Connor have been brilliant.
Always punctual and polite.
They moved us without fuss and reduced our stress levels considerably.
Jamie�s driving through the tight retirement village�s roads was amazing!
Can�t praise them highly enough."

Team:
Jamie Conor

REPORT THIS REVIEW

Review 2 Aug 2025 Recommended by customer in NG22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 Day Move
No pack service
N22 to LS29

"Excellent service."

Team:
Dave Boothy

REPORT THIS REVIEW

Review 2 Aug 2025 Recommended by customer in LN2 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 Day Move
Full pack service
LN2 to TS11

"Both sets of movers were wonderful.
Would definitely use again!

"

Team:
Pete Sadie Rob

REPORT THIS REVIEW

Review 29 Jul 2025 Recommended by customer in S81 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Part pack service
2 day move
S81-LN3

"Most helpful team everything handled with care and professionalism. "

Team:
Jake Mark R

REPORT THIS REVIEW

Review 29 Jul 2025 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 Day move
No pack service
PE9 to LE15

"Amazing service
Great team"

Team:
Conor Dave

REPORT THIS REVIEW

Review 29 Jul 2025 Recommended by customer in PE8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 Day move
No pack service
PE8 to RH14

"We cannot speak highly enough of the care, kindness and professionalism of our team of four.
They made a difficult few days so much easier than they would otherwise have been.
Top people."

Team:
Mark Stewart Ash Jake

REPORT THIS REVIEW

Review 28 Jul 2025 Recommended by customer in PE7 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

4 Day move
Full pack service
UK to France

"The team of two was very professional in their behaviour and hard working, concentrating on the task in hand with diligence.
They, Boothy, Pete and Mark, are a credit to Ballards Removal people and I would recommend them highly.
"

Team:
Mark Pete Boot

REPORT THIS REVIEW

Review 28 Jul 2025 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 Day Move
No pack Service
PE9 to LE15

"Amazing service
Great team"

Team:
Conor Da

REPORT THIS REVIEW

Review 7 Jul 2025 Recommended by customer in NG24 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 Day Move
Full Pack Service
NG24 to Store

"This was a two-stage move. Out of house March 25th into store � out of store May 19th into bungalow. This was all completed in a very professional manner � Jason, Dave and team excellent.
We have far too much furniture but they were patient enough to await the quick decision of "into the garage" so no worries!"

Team:
Dave T Jason Brad L Will

REPORT THIS REVIEW

Review 7 Jul 2025 Recommended by customer in NG22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

700 ft� from one address in Fernfield to another.

"Lads were amazing.
Thank you Lee and Charlie :)"

Team:
Lee Charlie

REPORT THIS REVIEW

Review 7 Jul 2025 Recommended by customer in NG31 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move from Grantham to Grantham.

"Very efficient, hard working team.
Friendly and approachable/polite."

Team:
Daz Stuart

REPORT THIS REVIEW

Review 4 Jul 2025 Recommended by customer in NG24 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Very good easy to deal with.

"Very happy with service and guys very good
Thank you. "

Team:
Mark Liam

REPORT THIS REVIEW

Review 4 Jul 2025 Recommended by customer in DN22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1600 ft from Gamston to Sutton cum Lound.
No packing service.

"Great lads. "

Team:
Adam Dave B St

REPORT THIS REVIEW

Review 4 Jul 2025 Recommended by customer in PE10 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

1600 fts from Stamford to Bourne, no packing service.

"Thankyou so much - exceptional service as always!
Will use again (but hopefully not for a while!)
"

Team:
Charlie Lee Con

REPORT THIS REVIEW

Review 13 Jun 2025 Recommended by customer in NG23 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 Day Move
No pack service
NG23 to LN5

"Excellent service � thank you."

Team:
Lee Cha

REPORT THIS REVIEW

Review 13 Jun 2025 Recommended by customer in S44 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack
1 Day Move
S44 to S44

Team:
Brad Will Ja

REPORT THIS REVIEW

Review 10 Jun 2025 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 Day move
No pack service
PE9 to Store

Dismantle Beds

"The team were pleasant and hard working and did a good job.
Thanks to all at Ballards / Steele."

Team:
Brad Will Lewis

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